We are looking for a skilled Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal users, ensuring their issues are resolved efficiently and effectively. This is a long-term contract position ideal for an individual with a passion for problem-solving and a commitment to delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to technical support requests from internal users, ensuring all issues are addressed with professionalism.<br>• Diagnose and resolve software, hardware, and network problems across various platforms, including Microsoft, Apple, and Android devices.<br>• Utilize troubleshooting skills to address issues related to Cisco and Citrix technologies.<br>• Maintain detailed documentation of customer interactions and solutions within designated systems.<br>• Support configuration management and hardware deployments for end users.<br>• Assist with Active Directory administration, including account setup and maintenance.<br>• Provide guidance on the use of computer systems and applications to enhance user experience.<br>• Collaborate with team members to identify opportunities for process improvements within the service desk operations.<br>• Ensure consistent compliance with organizational policies and standards.<br>• Stay updated on emerging technologies to better support user needs.
<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>We are looking for an experienced Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will oversee tax compliance processes, provide guidance to entry-level staff, and collaborate closely with clients to ensure accurate tax filings and financial records. This position is ideal for someone who thrives in a dynamic environment and has a passion for delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns to ensure compliance with regulations.</p><p>• Oversee the preparation and review of tax extensions and first draft estimates for federal and state income tax payments.</p><p>• Assist in the creation and review of detailed tax accounting records.</p><p>• Support business clients by managing bookkeeping tasks, including data entry for checks and deposits, bank reconciliations, and journal entries.</p><p>• Process annual Form 1099 filings for client accounts.</p><p>• Draft and review response letters to tax authorities addressing client inquiries.</p><p>• Build and maintain strong relationships with clients throughout the year.</p><p>• Supervise, train, and mentor entry-level team members to foster growth and attention to detail.</p><p>• Apply comprehensive knowledge of accounting principles and practices to daily operations.</p><p>• Proficiency in preparing annual income tax provisions and corporate tax returns.</p><p>• Strong understanding of entity formation and related processes.</p><p>• Prior supervisory experience, with a focus on mentoring and developing team members.</p><p>• Exceptional attention to detail and organizational skills.</p><p>• Excellent verbal and written communication abilities.</p><p>• Comprehensive knowledge of accounting principles, practices, and procedures.</p>
<p>Our client, a successful law firm with offices all over the country, is seeking a skilled Legal Administrative Assistant to provide exceptional support to a managing partner and another executive in a fast-paced legal environment. </p><p><br></p><p>Location: Boston, MA</p><p>Salary: $66,000 - $120,000 (depending on experience) </p><p>Schedule: Hybrid (3 days in, 2 days remote)</p><p>Role: Legal Administrative Assistant</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide high-level administrative support to a managing partner and an executive, ensuring smooth operations and organization.</li><li>Maintain effective communication and teamwork across departments to ensure seamless collaboration.</li><li>Drafts and prepares highly sensitive and confidential documents, including memoranda, correspondence, pleadings, reports, and other legal materials.</li><li>Takes initiative to ensure the accuracy and completeness of materials, billing invoices, and reports; thoroughly proofreads documents to ensure compliance with firm policies and procedures.</li><li>Demonstrates strong working knowledge of Electronic Court Filing (ECF) systems and adheres to court-specific filing requirements.</li><li>Accurately enters and submits attorney time records in line with firm’s Time Entry Policy.</li><li>Acts as a key liaison and point of contact for clients and external advisors, maintaining professional communication.</li><li>Handles and prioritizes incoming communications including calls, mail, and emails.</li><li>Researches and responds to client or internal inquiries as needed.</li><li>Assists with business development initiatives and related project support.</li><li>Maintains expertise in iManage (document management system), ensuring timely and organized filing of all client-related documents, both electronic and physical.</li><li>Manages attorney calendars, including scheduling and providing timely reminders.</li><li>Coordinates meetings, handling all logistics such as attendee notifications, setup, follow-up correspondence, meeting minutes, and required documentation.</li><li>Prepares materials and develops presentations for meetings and internal/external use.</li><li>Oversees travel arrangements and logistics for attorneys.</li><li>Monitors client budgets, reviews invoices, and processes expense reports accurately and promptly.</li></ul>
We are looking for a skilled Credit Analyst to join our team in Rockland, Massachusetts. This is a long-term contract position offering an excellent opportunity to contribute to the commercial loan department by performing detailed credit analysis, managing loan portfolios, and ensuring compliance with bank policies and regulations. The ideal candidate will have a strong background in commercial lending and credit underwriting, as well as the ability to work independently while supporting team goals.<br><br>Responsibilities:<br>• Conduct thorough credit underwriting for commercial loan requests, including mortgages, construction loans, and revolving lines of credit.<br>• Perform annual credit reviews, loan modifications, and renewals with attention to detail and adherence to deadlines.<br>• Analyze financial statements, tax returns, and credit reports to assess borrower strength and identify risk factors.<br>• Prepare comprehensive financial spreadsheets to facilitate corporate and personal financial analysis.<br>• Evaluate and recommend risk ratings for loan packages, highlighting strengths, weaknesses, and mitigating factors.<br>• Request and review financial documentation, including accountant-prepared financials and personal financial statements.<br>• Examine related financial data, such as appraisals, leases, and property reports, to support loan decisions.<br>• Maintain compliance with bank policies, procedures, and regulatory requirements while managing the loan portfolio.<br>• Collaborate with other departments to ensure seamless coordination and support.<br>• Provide guidance and training to entry-level Credit Analysts to enhance their skills and performance.
<p>We are in search of a Staff Accountant to join our team located in the Milford area. This role primarily involves the processing of accounts payable and accounts receivable, payroll processing, and supporting the Accounting Manager with monthly and yearly closing cycles. You will also be responsible for maintaining intercompany transactions and providing general HR and office support.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the processing of accounts payable and accounts receivable, ensuring accuracy and timeliness.</p><p>• Administer payroll processing and timeclock administration.</p><p>• Aid the Accounting Manager and Senior Accountant during month-end and year-end closing cycles.</p><p>• Prepare journal entries and general ledger account reconciliations.</p><p>• Maintain and reconcile intercompany transactions and billings.</p><p>• Provide general HR support, including benefits processing and employee onboarding.</p><p>• Offer general office support and ensure the smooth running of the office.</p><p>• Handle light collections and cash applications.</p><p>• Utilize Microsoft Excel and Dynamics GP for various accounting tasks.</p><p>• Ensure accurate customer credit records and process customer credit application</p>
We are looking for an Accounting Manager/Supervisor with strong attention to detail to oversee key financial activities and ensure the accuracy of financial reporting. In this role, you will lead accounting processes, maintain compliance with regulations, and support audits while enhancing organizational efficiency. Join our team in Boston, Massachusetts to contribute your expertise in managing financial operations.<br><br>Responsibilities:<br>• Oversee month-end closing processes, ensuring timely and accurate financial reporting.<br>• Manage and maintain the general ledger, ensuring all entries are properly recorded.<br>• Coordinate and support financial statement audits, providing necessary documentation and resolving inquiries.<br>• Reconcile accounts to ensure accuracy and compliance with accounting standards.<br>• Prepare and review journal entries to maintain integrity across financial records.<br>• Collaborate with cross-functional teams to streamline accounting workflows and improve efficiency.<br>• Ensure adherence to regulatory and organizational requirements in all financial operations.<br>• Develop and implement best practices for accounting processes and procedures.<br>• Provide leadership and guidance to entry-level accounting staff, fostering their growth and development.<br>• Monitor financial trends and provide insights to support decision-making.
<p>We are looking for a detail-oriented Patient Access Specialist in Nashua, New Hampshire. In this Contract-to-Permanent role, you will play a key role in ensuring patients receive seamless admissions and access services while adhering to organizational policies and regulatory guidelines. Your primary focus will be on delivering exceptional customer service, maintaining accurate records, and supporting billing processes for a positive patient experience.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure proper documentation and adherence to regulations.</p><p>• Provide patients with clear instructions and collect insurance information while maintaining a high level of customer service.</p><p>• Handle pre-registration tasks, including inbound and outbound calls to collect demographic, insurance, and financial details, as well as payment collection for past due balances.</p><p>• Explain treatment consent forms, obtain required signatures, and distribute relevant patient education materials such as Medicare and Tricare notices.</p><p>• Verify insurance eligibility, enter benefit data into systems, and ensure a smooth billing process to support clean claims.</p><p>• Conduct medical necessity screenings for Medicare patients using appropriate tools and distribute necessary forms to inform them of potential non-payment.</p><p>• Audit patient accounts for accuracy, ensure completion of required forms, and provide statistical data to leadership for quality assurance.</p><p>• Utilize reporting systems to identify and correct account discrepancies across various departments and facilities.</p><p>• Meet assigned point-of-service collection goals and maintain compliance with organizational standards.</p>
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Office Administrator to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Office Administrator would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>The Part-Time Office Administrator would be supporting day-to-day administrative tasks for 4 team members. Responsibilities will include filing, data entry, calendar management, and some light bookkeeping. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required.</p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
