We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented services industry.<br><br>Responsibilities:<br>• Deliver timely and courteous technical support to internal users, ensuring issues are resolved effectively.<br>• Apply troubleshooting expertise to diagnose and resolve hardware, software, and system-related problems.<br>• Maintain detailed records of customer interactions and solutions using designated computer applications.<br>• Configure and deploy hardware and software systems, ensuring compatibility and functionality.<br>• Provide support for devices such as Apple products, Mac computers, and Android systems.<br>• Utilize knowledge of Active Directory, Citrix, and Cisco technologies to resolve network and system issues.<br>• Assist in managing configuration settings and deployments to optimize system performance.<br>• Collaborate with team members to identify and implement improvements in service delivery.<br>• Educate users on best practices for utilizing hardware and software efficiently.<br>• Ensure compliance with company policies and procedures while delivering technical solutions.
We are looking for an experienced Help Desk Analyst III to provide technical support and solutions for a small business environment. This contract position offers an opportunity to work on projects such as optimizing G Suite, installing security systems, and addressing technical challenges. The role is based in Attleboro, Massachusetts, and is part-time with potential for extension.<br><br>Responsibilities:<br>• Enhance and streamline the functionality of G Suite to improve business operations.<br>• Install and configure security cameras at designated warehouse locations.<br>• Provide technical support for Microsoft Windows systems, including troubleshooting and resolving issues.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical queries.<br>• Offer support and guidance for Apple iOS devices used within the organization.<br>• Maintain and update Active Directory as required.<br>• Collaborate with team members to address IT-related challenges and implement effective solutions.<br>• Assist with basic website management tasks, ensuring functionality and performance.<br>• Deliver clear and thorough communication while resolving technical issues.<br>• Ensure all systems are secure and operating effectively.
We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week.<br><br>Responsibilities:<br>• Set up user hardware and ensure proper configuration.<br>• Process returns and maintain accurate records.<br>• Provide hands-on support for onsite users, troubleshooting basic IT issues.<br>• Diagnose and resolve printer and office computer problems.<br>• Perform minor server room tasks, such as rebooting terminal servers.<br>• Create tickets for advanced issues requiring escalation.<br>• Assist with resolving small-scale technical challenges to support daily operations.
<p>We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves providing comprehensive support for end-user environments, ensuring the smooth operation of desktop systems and business software applications. The role requires a proactive individual who can address technical issues effectively while maintaining strong communication with various departments and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier-1 and Tier-2 technical support to users within the corporate environment.</p><p>• Manage and maintain desktop operating systems and business software applications, including patching, troubleshooting, and software installations.</p><p>• Perform hardware and software inventory management and coordinate office relocations.</p><p>• Deploy operating systems using desktop imaging tools to ensure efficient system setup.</p><p>• Repair and upgrade laptops and desktop computers to meet user needs.</p><p>• Record and track incidents and service cases accurately in the ServiceNow database.</p><p>• Provide direct user support and escalate complex issues to higher technical teams when necessary.</p><p>• Respond promptly to service requests, analyzing the scope of support required and delivering solutions.</p><p>• Administer user access accounts, manage shared resources, and create user groups.</p><p>• Collaborate with departments and vendors to ensure reliable infrastructure and technical issue resolution.</p>
We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues.<br>• Troubleshoot and resolve problems related to GSuite, Windows OS, and other software applications.<br>• Manage ticketing systems to track and prioritize IT requests effectively.<br>• Perform hardware refreshes, replacements, and maintenance to support operational needs.<br>• Facilitate onboarding and offboarding processes, including equipment setup and recovery.<br>• Support lab and office IT environments by addressing specialized technical requirements.<br>• Participate in IT-related projects, contributing to planning and execution.<br>• Provide mobile device support and troubleshoot connectivity issues.<br>• Document processes and maintain standard operating procedures for consistent service delivery.<br>• Collaborate with teams to improve IT systems and ensure security compliance.
<p>We are looking for a skilled Tax Manager to join our team in Marlborough, Massachusetts. In this role, you will oversee tax compliance processes, provide expert guidance on tax matters, and support clients with their financial and bookkeeping needs. You will also have the opportunity to mentor and develop entry-level staff members while building strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns, ensuring compliance with relevant regulations.</p><p>• Oversee the preparation and review of tax extensions and income tax payment estimates for federal and state authorities.</p><p>• Assist in maintaining accurate tax accounting records and review detailed documentation.</p><p>• Support business clients by managing bookkeeping tasks, including entering transactions, reconciling bank accounts, and creating journal entries.</p><p>• Process annual Form 1099 filings for clients and ensure timely submissions.</p><p>• Draft and review response letters to tax authorities, addressing inquiries and issues effectively.</p><p>• Establish and nurture client relationships throughout the year to provide consistent support and guidance.</p><p>• Manage and lead entry-level team members, offering training, mentorship, and performance development.</p><p>• Apply a comprehensive understanding of accounting principles, practices, and procedures to all tasks.</p>
<p>We are looking for a motivated and detail-oriented Entry-Level Accountant to join our team in Boston, Massachusetts. In this role, you will support essential accounting functions, including accounts payable, cash applications, and reconciliations. This is a contract to permanent position, offering a fantastic opportunity for growth and development within the organization. If you are open to learning, have a great attention for detail and excellent communication skills, this is an incredible opportunity for you! </p><p><br></p><p>Beautiful office space right in the heart of the financial district! Only 2-3 days required on site. </p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions accurately and in a timely manner.</p><p>• Handle bank and cash reconciliations to ensure proper financial reporting.</p><p>• Assist with accounts receivable tasks, including collections and basic invoicing.</p><p>• Record accounting entries and maintain organized financial records.</p><p>• Support cash application processes and ensure allocation accuracy.</p><p>• Collaborate with team members to resolve discrepancies and improve workflow.</p><p>• Utilize Excel for financial analysis and reporting tasks.</p><p>• Contribute to maintaining compliance with internal accounting standards.</p><p>• Provide assistance in credit card reconciliations and related tasks.</p><p>• Participate in training sessions to gain proficiency in accounting software and processes.</p>
<p>We are looking for a Senior Accountant to join our dynamic finance team in Marlborough, Massachusetts. This role involves managing critical accounting functions to ensure financial accuracy, compliance, and operational efficiency. The ideal candidate will bring a strong background in accounting practices, technical expertise, and a proactive approach to problem-solving.</p><p><br></p><p>For Immediate interview please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and post general journal entries while ensuring compliance with accounting standards and company policies.</p><p>• Maintain and manage the fixed asset register, overseeing capitalization, depreciation, and asset disposals.</p><p>• Conduct thorough balance sheet reconciliations on a monthly, quarterly, and annual basis, promptly addressing any discrepancies.</p><p>• Monitor and manage cash flow activities, including preparing forecasts and supporting treasury operations.</p><p>• Assist with internal and external audits by preparing documentation, schedules, and responding to auditor inquiries.</p><p>• Lead month-end and year-end close processes, including account analysis and generating financial reports.</p><p>• Collaborate with teams to develop budgets and forecasts, providing variance analysis and guidance to budget owners.</p><p>• Work with cross-functional departments to optimize accounting workflows and enhance overall efficiency.</p><p>• Provide mentorship and guidance to accounting staff at the entry level to support their development.</p><p>• Stay updated on industry standards and accounting regulations to ensure compliance and best practices.</p>
<p>We are looking for a highly organized and proactive Administrative Assistant to join our team on a contract basis in Boston, MA. This role involves managing a variety of service lines and providing essential administrative support to ensure smooth daily operations. The ideal candidate will excel in multitasking, communication, and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and coordinate administrative tasks across multiple service lines effectively.</p><p>• Serve as the main point of contact by answering inbound calls and addressing inquiries professionally.</p><p>• Perform accurate data entry and maintain organized records to support operational efficiency.</p><p>• Manage receptionist duties, including greeting visitors and directing them appropriately.</p><p>• Provide general office support, ensuring supplies are stocked and equipment is functioning.</p><p>• Collaborate with team members to streamline processes and improve administrative workflows.</p><p>• Handle correspondence, including emails and physical mail, with a high level of accuracy.</p><p>• Assist in scheduling meetings and maintaining calendars for staff and management.</p><p>• Prepare and distribute reports, presentations, and other documentation as required.</p><p>• Ensure compliance with organizational policies and procedures in all administrative activities.</p>
<p>Mainframe / COBOL Team Lead</p><p><br></p><p>Providence, RI | Hybrid (Onsite 2 days/week)</p><p>Full-Time | Leadership + Hands-On Role</p><p><br></p><p>About the Role</p><p>Are you a seasoned Mainframe expert who loves leading teams and solving complex technical challenges? We’re looking for a Mainframe Team Lead to guide a dynamic group of developers responsible for all Mainframe systems—including COBOL and JCL—while staying hands-on with critical projects.</p><p><br></p><p>This role is 70% leadership and 30% technical, perfect for someone who thrives on mentoring, organizing, and driving results while still rolling up their sleeves when needed.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead & Mentor: Provide direction, coaching, and technical guidance to a team of junior Mainframe developers.</li><li>Project Management: Organize and prioritize tasks, ensuring projects are delivered on time and aligned with business goals.</li><li>Technical Expertise: Act as the go-to resource for complex Mainframe issues and hands-on development in COBOL and JCL.</li><li>Training & Development: Upskill team members and foster a culture of learning and collaboration.</li></ul><p><br></p>
We are looking for a detail-oriented entry-level Staff Accountant to join our team in Salem, Massachusetts. This is a long-term contract opportunity suited for someone passionate about corporate tax processes and financial accuracy. The ideal candidate will play a key role in supporting tax audits, bookkeeping, and maintaining the integrity of financial records.<br><br>Responsibilities:<br>• Assist in preparing corporate tax returns with accuracy and compliance.<br>• Perform detailed bookkeeping tasks to ensure financial records are organized and up-to-date.<br>• Support tax audit activities by gathering documentation and preparing necessary reports.<br>• Create and post journal entries to maintain accurate financial accounts.<br>• Reconcile general ledger balances and resolve discrepancies promptly.<br>• Collaborate with the accounting team to ensure consistent financial practices.<br>• Review financial data for accuracy and identify areas for improvement.<br>• Maintain compliance with applicable tax regulations and accounting standards.<br>• Communicate effectively with external auditors and stakeholders during audits.
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
We are looking for a detail-oriented Legal Administrative Assistant to support trusts and estates administration in our Providence, Rhode Island office. This role requires a proactive individual who can efficiently manage legal documents, coordinate schedules, and ensure accurate communication with beneficiaries. The ideal candidate will be skilled in technology and organization, contributing to the seamless operation of trust and estate processes.<br><br>Responsibilities:<br>• Organize and maintain legal documents related to trusts and estates.<br>• Coordinate schedules and plan meetings for attorneys and relevant stakeholders.<br>• Communicate effectively with beneficiaries, providing updates and addressing inquiries.<br>• Monitor accounts payable and receivable processes, ensuring accuracy and timeliness.<br>• Enter and manage financial data using accounting software such as QuickBooks.<br>• Process invoices and maintain detailed financial records.<br>• Utilize business intelligence tools to analyze data and improve operational efficiency.<br>• Ensure compliance with legal and regulatory standards in all administrative activities.<br>• Support document management processes, ensuring accessibility and proper organization.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
