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4 results for Entry Level Help Desk Support in Boston, MA

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary
27.7115 - 32.087 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T00:00:00Z

Help Desk Manager

Norwell, MA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk Analyst to cover a leave at our client south of Boston. IT Responsibilities:<ul><li>Provide Tier 1-2 support for desktops, laptops, mobile devices and peripherals.</li><li>Manage user accounts, permissions, and security groups in Microsoft AD and Microsoft 365 Admin Center.</li><li>Support, maintain, and troubleshoot SharePoint sites, libraries, and workflows.</li><li>Basic troubleshooting knowledge of iPads, iPhones, laptops, desktops, Microsoft Windows, and Office 365 applications.</li><li>Assist with onboarding new users, ensuring new users have a seamless IT experience from day one</li><li>Assist with software and hardware upgrades and deployments</li><li>Maintain accurate records of technical support requests and resolutions in a Support Desk ticketing system</li><li>Stay informed about emerging technologies and trends in end-user support and customer service best practices</li></ul>
2026-04-17T00:00:00Z

Entry Level Accountant

Brockton, MA
onsite
Permanent
70000 - 80000 USD / Yearly
Position Title: Accounting Specialist Location: Brockton, MA Schedule: First 90 days onsite then hybrid with 2 days from homeSalary: $70-80K (+ incentive bonuses) Industry: Hotel Management Why Open: Company growth Reports Into: Controller Responsibilities • Support duties related to accounts payable and accounts receivable functions• Direct Bill Application Tracking• Assist with preparation of financial and statistical statements and reports• Analyze financial information to identify discrepancies• Research and resolve discrepancies in a timely fashion• Maintain confidentiality of all financial data• Interpret and apply accounting policies, rules, and regulations to all work to ensure compliance with applicable standards• Compile and prepare routine reports and summaries• Participate in Quarterly and annual audits• Daily tracking / Monthly filing Room Occupancy taxes (different states)• SAM Registrations / Tracking / Updating• Assist with Purchasing Software Use / Reporting• Enter Financial Transactions into internal Accounting Software (M3)• GL Transaction Posting / Analysis
2026-04-13T00:00:00Z

Entry Level Accountant

Nashua, NH
onsite
Permanent
58000 - 65000 USD / Yearly
We are looking for a detail-oriented Entry Level Accountant to join our team in Nashua, New Hampshire. In this role, you will play a pivotal part in ensuring compliance, maintaining accurate financial records, and supporting project documentation processes. This position is perfect for someone eager to grow their accounting career while contributing to a collaborative and organized environment. Responsibilities:• Manage subcontractor compliance documentation, including verifying certificates of insurance, W-9s, contracts, lien waivers, and licenses.• Conduct thorough reviews of documentation to ensure accuracy and completeness before projects commence and throughout their lifecycle.• Track expiration dates for compliance documents and proactively communicate with subcontractors to maintain up-to-date records.• Provide administrative support to project managers, particularly in contract management and compliance reporting.• Organize and maintain both digital and physical records following company policies and procedures.• Collaborate with accounting and legal teams to address any documentation or compliance-related concerns.• Assist in audit preparation by ensuring all records align with internal controls and compliance standards.
2026-03-26T00:00:00Z