Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
We are looking for a proactive Help Desk Analyst I to join our team in Milton, Massachusetts. In this fully onsite, Contract-to-permanent role, you will play a key part in supporting innovative simulation technology used for nursing education. This position requires a hands-on approach, offering an exciting opportunity to work directly with lab equipment and simulation tools while assisting nursing students and faculty.<br><br>Responsibilities:<br>• Provide technical support for simulation technology and lab equipment, ensuring smooth operations during nursing simulations.<br>• Troubleshoot hardware and software issues related to mannequins and other lab devices.<br>• Set up and maintain simulation equipment, including simulated blood, wounds, and other medical training tools.<br>• Collaborate with nursing students and staff to facilitate simulations and answer technical questions about the equipment.<br>• Perform software updates and inventory management for simulation devices.<br>• Work closely with the Director of Simulation and Experiential Learning to address technology needs and improve processes.<br>• Partner with IT support to resolve technical challenges and implement solutions.<br>• Ensure all simulation tools are functioning properly to enhance nursing students' learning experiences.<br>• Adapt to a fast-paced environment and prioritize tasks effectively while maintaining clear communication with team members.<br>• Maintain a willingness to learn and train on specialized simulation technology.
<p>Robert Half is looking for a highly organized and proactive Service Desk Coordinator to join our client in Boston, Massachusetts. This role is pivotal in ensuring the smooth operation of their service desk, including managing ticket queues, dispatching support teams, and maintaining efficiency in service delivery. If you're passionate about optimizing workflows, coordinating resources, and delivering exceptional client service, this position offers a fantastic opportunity to grow within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the help desk ticket queue to ensure timely responses and proper escalation of issues.</p><p>• Coordinate the dispatching of service desk teams to client sites as needed.</p><p>• Monitor team workflows to ensure focus on priority tasks and adherence to service standards.</p><p>• Assist with project management tasks, including planning, tracking, and execution of IT projects.</p><p>• Collaborate with vendors for procurement, licensing, and resource allocation to meet organizational needs.</p><p>• Maintain accurate documentation of processes, systems, and service delivery updates.</p><p>• Identify inefficiencies in service delivery and recommend improvements to enhance operations.</p><p>• Facilitate client reporting and scheduling to ensure seamless communication and support.</p><p>• Support internal coordination efforts, including meeting calendars and resource planning.</p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools</li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience</li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p><br></p><p>Business Development & Client Sales (50% of role):</p><ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions</li></ul><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p><strong>Robert Half Permanent Placemen</strong>t is seeking an experienced<strong> Legal Assistant</strong> to support a busy <strong>family law practice in Boston</strong>. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting attorneys in all aspects of case management and administrative operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage attorney calendars, including court dates, meetings, and travel.</li><li>Draft, proofread, and format legal documents and correspondence.</li><li>Prepare pleadings, motions, and e-filings in compliance with court procedures.</li><li>Maintain and organize case files, both electronic and physical.</li><li>Assist with billing, time entry, and client inquiries.</li><li>Provide backup support to other legal administrative staff as needed.</li></ul>
We are looking for a detail-oriented Accounting Assistant to join our team in Barnstable, Massachusetts. In this part-time role, you will play a key role in supporting financial operations, working closely with the Parish Administrator to ensure smooth accounting processes. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization.<br><br>Responsibilities:<br>• Maintain accurate financial records using QuickBooks Online to ensure seamless accounting operations.<br>• Process and distribute checks promptly to meet organizational deadlines.<br>• Manage accounts payable, including verifying and reconciling invoices and payments.<br>• Collaborate with the Parish Administrator to prepare financial reports and budgets.<br>• Ensure compliance with internal policies and procedures related to financial transactions.<br>• Monitor and track expenses to provide updates on budget performance.<br>• Assist in resolving discrepancies in financial data and transactions.<br>• Support the preparation of documentation for audits and other financial reviews.<br>• Handle sensitive financial information with confidentiality and professionalism.
<p>Robert Half is partnering with a law firm that is looking for a dedicated Legal Secretary to join our team in Providence, Rhode Island. In this role, you will play a critical part in supporting attorneys and paralegals by managing administrative tasks and ensuring the smooth operation of the legal office. This position is ideal for someone who thrives in a fast-paced environment and possesses exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, format, and carefully proofread a variety of legal documents, including contracts, pleadings, correspondence, and discovery materials.</p><p>• Coordinate attorneys' schedules by managing calendars, arranging meetings, and organizing court appearances and deadlines.</p><p>• File legal documents with courts and administrative agencies, utilizing both electronic and in-person methods.</p><p>• Maintain and organize case files, ensuring both physical and digital records are up-to-date and easily accessible.</p><p>• Communicate professionally and effectively with clients, court officials, and other legal professionals.</p><p>• Support billing activities and assist with time entry to ensure accurate documentation.</p><p>• Handle administrative tasks such as photocopying, scanning, and data entry to support daily office operations.</p><p>• Answer and manage multi-line phone systems, directing calls efficiently and providing excellent customer service.</p>
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Bookkeeper to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Bookkeeper would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>This individual would be supporting day-to-day transactional accounting tasks such as accounts payable, accounts receivable, bank recs, and some lighter data entry work. There's also some administrative responsibilities such as filing, data entry, and calendar management support. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required. The selected candidate should also have proven familiarity with an accounting software. </p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
<p>Looking to supplement your income? Robert Half is looking to fill a 2nd shift Mailroom Assistant role in Milford, New Hampshire. You will be responsible for handling tasks related to processing mail and maintaining accurate records. We have 2 shifts available:</p><p><br></p><p>Monday - Friday 4pm to 8pm OR 8pm to 12am</p><p><br></p><p><strong>Responsibilities</strong>:</p><p><br></p><p>• Open and scan incoming mail from various sources, ensuring accuracy and efficiency.</p><p>• Sort and organize cash or checks found in envelopes, directing them to the correct donor company.</p><p>• Operate and manage a Mail Opening Machine, with on-the-job training provided.</p><p>• Report any issues with mail or equipment to the appropriate supervisory staff.</p><p>• Maintain a daily record of processed pieces and provide this information to the supervisor.</p><p>• Work in a repetitive, detail-oriented environment, with the ability to work at your own pace.</p><p>• Effectively meet production goals to satisfy client deadlines while maintaining a high level of quality.</p><p>• Adapt between working individually and as a team member, maintaining the daily standards upheld by the staff.</p><p>• Utilize various skills including Enterprise Resource Planning, Inkjet, Konica Minolta, Kronos Timekeeping System, Microsoft Access, About Time, Check Processing, Courier Services, Customer Service, and Data Entry.</p>
<p>We are offering a contract-to-hire employment opportunity for a Patient Access Specialist in Nashua, NH. This Patient Access Specialist is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Apply to become a Patient Access Specialist today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a skilled Senior Credit Analyst to join our team in Rockland, Massachusetts. This is a long-term contract opportunity, ideal for a detail-oriented individual with expertise in commercial credit analysis and portfolio management. In this role, you will contribute to the success of our commercial lending department by evaluating loan requests, managing existing portfolios, and ensuring compliance with bank policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough credit underwriting for commercial loan requests, including mortgages, construction loans, and working capital lines of credit.</p><p>• Handle loan renewals, modifications, and annual credit reviews with a high degree of accuracy and independence.</p><p>• Assess the strengths and weaknesses of proposed transactions, providing recommendations and risk ratings to appropriate approval authorities.</p><p>• Request and analyze financial information such as business and personal tax returns, financial statements, and agency reports.</p><p>• Prepare detailed financial statement spreadsheets to facilitate analysis of corporate and personal financial data.</p><p>• Review supplementary loan-related documents, including credit reports, leases, appraisals, and property reports.</p><p>• Monitor and track borrower financial information to ensure compliance with lending policies and procedures.</p><p>• Coordinate work across departments to streamline the credit analysis process and support organizational goals.</p><p>• Provide guidance and on-the-job training to entry-level credit analysts.</p><p>• Maintain accurate records and generate reports as required by the commercial lending department.</p>
We are looking for a highly organized and proactive Administrative Assistant to join our team in Acton, Massachusetts. In this long-term contract position, you will play a key role in supporting executive-level staff while managing office operations and reception duties. This on-site role offers the opportunity to work in a dynamic environment with flexible hours between Monday and Friday.<br><br>Responsibilities:<br>• Provide executive support to C-suite staff, including managing calendars, scheduling meetings, and coordinating travel arrangements.<br>• Oversee office management tasks such as organizing lunches, reserving conference rooms, and ensuring smooth daily operations.<br>• Perform receptionist duties, including answering inbound calls, greeting visitors, and managing correspondence.<br>• Assist with administrative tasks such as creating presentations, compiling spreadsheets, and handling data entry.<br>• Maintain organizational systems to track tasks, follow up on pending items, and ensure deadlines are met.<br>• Take initiative to identify and address potential issues or needs before they arise.<br>• Communicate priorities effectively and work independently to manage multiple tasks.<br>• Support the team by maintaining an organized and welcoming office environment.<br>• Collaborate with various departments to ensure seamless communication and workflow.<br>• Uphold confidentiality and professionalism in all interactions and responsibilities.
We are looking for an Administrative Assistant to join our team in Beverly, Massachusetts. In this Contract-to-permanent position, you will play a critical role in supporting daily operations and ensuring a welcoming experience for residents and visitors. This opportunity requires a compassionate and organized individual who thrives in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the front desk point of contact, greeting residents, accepting paperwork, and assisting with applications.<br>• Provide empathetic support to tenants, particularly during difficult situations.<br>• Split time between two directors, offering administrative support to both.<br>• Utilize and maintain the CHAMP system for state housing applications, including data entry and updates.<br>• Coordinate Section 8 department tasks, such as scheduling conferences, running reports, and processing CORI checks.<br>• Perform general administrative duties, including document preparation and organization.<br>• Manage inbound calls and inquiries professionally and efficiently.<br>• Facilitate scheduling and ensure timely communication between departments.<br>• Assist in maintaining accurate records and filing systems.<br>• Contribute to a collaborative office environment with 18 team members.
<p>We are looking for a highly skilled Data Entry Specialist to join our team in Boston, Massachusetts. This role is focused on managing custom data requests for Request for Proposals (RFPs) and other inquiries, with an emphasis on institutional investment processes and data accuracy. This is a long-term contract position within the financial services industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle and fulfill custom data requests related to RFPs and ad hoc inquiries, ensuring accuracy and timeliness.</p><p>• Prepare and distribute quarterly marketing data, including updates on Assets Under Management (AUM).</p><p>• Collaborate with internal teams to enhance and streamline data-related processes.</p><p>• Provide support to team members during high-demand periods to ensure seamless operations.</p><p>• Analyze and organize data to meet institutional investment standards and client expectations.</p><p>• Maintain a high level of consistency and efficiency in data management tasks.</p><p>• Contribute to the development of best practices for data handling and reporting.</p><p>• Communicate effectively with stakeholders to clarify requirements and deliver results.</p>
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Framingham, Massachusetts. In this role, you will handle a variety of financial tasks, including processing payments, assisting customers, and performing data entry. This is an excellent opportunity to contribute to a dynamic team within a local government setting.<br><br>Responsibilities:<br>• Process incoming payments and ensure accurate records are maintained.<br>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.<br>• Reconcile cash transactions and prepare detailed financial reports.<br>• Enter financial data with precision and maintain up-to-date records.<br>• Assist with accounts payable and accounts receivable tasks.<br>• Process invoices and ensure timely and accurate billing.<br>• Collaborate with team members to ensure compliance with financial policies and procedures.<br>• Utilize accounting software, such as QuickBooks, to manage financial information.<br>• Identify and address discrepancies in financial documentation.<br>• Support the finance department with additional administrative tasks as needed.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are looking for an experienced part-time Controller to join our team in Canton, Massachusetts. This is a long-term contract position offering an excellent opportunity to lead financial operations, establish robust processes, and ensure meticulous financial oversight. The ideal candidate will have a proactive mindset, a strong attention to detail, and the ability to work independently while taking ownership of key finance projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee general ledger activities, ensuring accuracy and compliance with accounting standards.</p><p>• Prepare, review, and post journal entries to maintain precise financial records.</p><p>• Develop and implement effective processes and procedures to streamline financial operations.</p><p>• Take leadership on finance-related projects, working independently to achieve objectives.</p><p>• Ensure compliance with sales tax regulations by managing accurate reporting and filings.</p><p>• Conduct detailed financial analysis to support decision-making and business strategies.</p><p>• Collaborate with cross-functional teams to enhance overall financial efficiency.</p><p>• Maintain a high level of diligence and accuracy in all accounting tasks and deliverables.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Durham, New Hampshire. In this role, you will play a key part in ensuring the smooth operation of administrative tasks, supporting daily office functions, and maintaining effective communication within the organization. This position offers an excellent opportunity to contribute to a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, providing accurate information and redirecting inquiries as needed.<br>• Perform data entry tasks with precision and attention to detail, ensuring the accuracy of records and documentation.<br>• Support general office operations, including organizing files, scheduling appointments, and maintaining office supplies.<br>• Act as the first point of contact for visitors, delivering exceptional receptionist services.<br>• Prepare and process various administrative documents, ensuring compliance with company policies.<br>• Coordinate communication between departments to facilitate efficient workflow and collaboration.<br>• Assist in organizing meetings and events, including preparing materials and managing logistics.<br>• Monitor and update office systems to maintain efficiency and streamline processes.<br>• Respond promptly to emails and correspondence, ensuring timely and accurate communication.<br>• Provide additional administrative support as requested to meet organizational needs.
<p>We are looking for an experienced HR Director to lead and manage all aspects of human resources for a security firm based in Westwood, Massachusetts. This role involves overseeing key HR functions, including employee relations, compliance, and training programs, while fostering alignment with the company's strategic objectives. The ideal candidate will bring extensive leadership experience and a strong generalist background to effectively support a dynamic workforce.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and implementation of training programs for security personnel, ensuring they meet organizational and industry standards.</p><p>• Plan, design, and administer HR programs and procedures that align employees with the company’s strategic goals.</p><p>• Lead the implementation of performance management systems for staff, excluding senior executives and client managers.</p><p>• Develop and execute compensation strategies that align with organizational objectives.</p><p>• Establish and enforce policies and standards related to workplace health and safety.</p><p>• Ensure compliance with local, state, and federal reporting requirements and regulations.</p><p>• Build and maintain strong relationships with executives, managers, and employees, providing guidance and coaching as needed.</p><p>• Conduct disciplinary meetings, terminations, and investigations in a thorough and consistent manner.</p><p>• Manage unemployment claims, workers’ compensation cases, and union grievances.</p><p>• Oversee compliance with union contracts and other organizational regulations.</p>
