<p>We are looking for a skilled IT Support member to join our team on a contract basis in Andover, Massachusetts. In this role, you will provide essential IT support to users, focusing on authentication issues and system access. This position offers a unique opportunity to work closely with end-users, leveraging your expertise to deliver effective solutions and improve overall platform usage.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage ServiceNow tickets to document and resolve user issues.</p><p>• Guide users through multi-factor authentication processes and troubleshoot related problems.</p><p>• Provide step-by-step support to connect users to company platforms and applications.</p><p>• Actively monitor and triage issues for a designated group of approximately 500 users.</p><p>• Collaborate with internal teams to develop solutions that enhance user experience and platform engagement.</p><p>• Offer basic troubleshooting support for Windows 10 and Active Directory-related issues.</p><p>• Utilize the ServiceNow platform to track progress and ensure timely resolution of tickets.</p><p>• Contribute to the development of a business case for improved end-user support based on data and insights.</p><p>• Address and resolve service desk tickets related to single sign-on (SSO) and multi-factor authentication (MFA) challenges.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. This fully onsite, part-time role involves providing essential IT support for a pharmaceutical company, ensuring smooth operations and resolving technical issues. This position is an excellent opportunity to showcase your expertise in desktop support and related technologies.<br><br>Responsibilities:<br>• Deliver onsite technical support to end-users, addressing hardware and software issues efficiently.<br>• Manage and resolve escalated tickets in a timely manner, ensuring user satisfaction.<br>• Assist with application support, including uninstalling and reinstalling approved software on devices.<br>• Provide installation and maintenance services for applications used across the organization.<br>• Handle onboarding and offboarding processes, ensuring proper setup or removal of IT resources.<br>• Support conference rooms and audiovisual equipment to facilitate seamless meetings and presentations.<br>• Perform imaging of devices and equipment to standardize configurations and prepare for deployment.<br>• Utilize ticketing systems to track, prioritize, and resolve support requests effectively.
We are looking for a skilled Tier II/III Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide expert-level technical support to resolve complex issues for a diverse client base. Working remotely, you will handle tickets efficiently while delivering top-notch customer service and maintaining a high level of attention to detail.<br><br>Responsibilities:<br>• Provide Tier II and III technical support for a variety of software, hardware, and network-related issues.<br>• Troubleshoot and resolve problems with Microsoft 365 applications, including SharePoint and Windows systems.<br>• Administer and manage Entra ID (Azure AD), user access, and shared folder permissions.<br>• Diagnose and address network performance concerns, including latency and access point issues, with a focus on Cisco Meraki.<br>• Configure and troubleshoot Outlook mailboxes, delivery issues, and account access.<br>• Assist with software deployment, licensing, and device connectivity challenges.<br>• Escalate high-priority or complex tickets to appropriate teams or stakeholders when necessary.<br>• Provide clear and detailed communication to end-users, ensuring a positive support experience.<br>• Contribute to small-scale projects and offer assistance with advanced-level tickets.<br>• Maintain accurate records of support activities using ticketing systems and remote support tools.
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools</li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience</li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p><br></p><p>Business Development & Client Sales (50% of role):</p><ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions</li></ul><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Bookkeeper to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Bookkeeper would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>This individual would be supporting day-to-day transactional accounting tasks such as accounts payable, accounts receivable, bank recs, and some lighter data entry work. There's also some administrative responsibilities such as filing, data entry, and calendar management support. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required. The selected candidate should also have proven familiarity with an accounting software. </p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
We are looking for a skilled and adaptable MSP IT Specialist to join our team in East Greenwich, Rhode Island. In this role, you will provide critical technical support to clients, ensuring the smooth operation of IT systems and infrastructure. If you thrive in a fast-paced environment and enjoy solving complex challenges, this position offers an excellent opportunity to contribute to impactful projects while delivering exceptional customer service.<br><br>Responsibilities:<br>• Deliver Level 2 technical support to clients, addressing issues across servers, networks, firewalls, and cybersecurity systems.<br>• Configure, deploy, and maintain Fortinet firewalls and other essential networking equipment.<br>• Troubleshoot and resolve technical problems related to Windows Server environments and networking protocols, including VLANs, routing, and switching.<br>• Collaborate with team members to ensure timely and accurate resolution of client IT concerns.<br>• Participate in client-facing projects such as system migrations, upgrades, and new implementations.<br>• Provide both remote and onsite support to end users, ensuring seamless IT operations.<br>• Travel occasionally to client sites within approximately an hour of the office, with travel expenses covered.<br>• Maintain cybersecurity best practices to safeguard client systems and data.<br>• Build and sustain strong client relationships through attentive and responsive service.
<p>We are looking for a detail-oriented Entry-Level Accountant to join our team in Boston, MA. In this role, you will play a key part in handling essential financial processes and ensuring accuracy in day-to-day accounting operations. This is a long-term contract position that offers an excellent opportunity to grow your skills and gain valuable experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including invoice handling and payment reconciliation.</p><p>• Perform bank reconciliations to ensure accurate financial records.</p><p>• Reconcile general ledger accounts and resolve discrepancies.</p><p>• Handle accounts receivable tasks, such as processing payments and maintaining customer accounts.</p><p>• Apply accounting entries and ensure compliance with established procedures.</p><p>• Process cash applications and monitor transactions for accuracy.</p><p>• Utilize NetSuite to effectively manage accounting operations and data.</p><p>• Collaborate with team members to support overall financial reporting and month-end close processes.</p><p>• Analyze financial data and provide insights to aid decision-making.</p><p>• Maintain organized and up-to-date financial documentation.</p>
We are looking for a highly organized Administrative Assistant to join our team in Salem, New Hampshire. This is a long-term contract position requiring onsite presence five days a week. The role involves a mix of administrative, planning, and shipping-related responsibilities, making it ideal for someone who is proactive and thrives in a dynamic work environment.<br><br>Responsibilities:<br>• Organize and schedule container shipments by processing shipping documents, consolidating invoices, and maintaining updated records in company systems.<br>• Collaborate with the warehouse team to ensure smooth coordination and communication regarding shipment schedules.<br>• Perform general administrative duties such as managing office supplies, stocking the kitchen, and assisting the company president with occasional tasks.<br>• Handle front-office responsibilities, including greeting visitors and answering inbound calls in an organized and courteous manner.<br>• Accurately input data into Excel spreadsheets while utilizing basic formulas to manage information effectively.<br>• Support planning activities by staying on top of schedules and ensuring timely execution of tasks.<br>• Maintain a sense of urgency while managing time-sensitive assignments in a fast-paced environment.<br>• Uphold a business casual dress code while adapting to occasional jeans days on Thursdays and Fridays.<br>• Ensure compliance with organizational policies for background checks when applicable.
<p>My client, a leader in their HOT industry is hiring for a Director of FP& A to join their team. The Director of FP& A will have 3 reports and report directly to the VP of FP& A. For this position, you will support many different areas within the company from a business partnering standpoint etc. Compensation for this position is $170-190K + 25% Bonus + Equity. This company is doing very well, continues to hire, offers great benefits, a 100% remote working arrangement, is private now but could go IPO down the road, they offer tons of career progression along with a whole lot more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf or message me on Linkedin ASAP. Thank you.</p>
