Add your latest resume to match with open positions.

5 results for Customer Experience Marketing Manager in Boston, MA

Customer Service Manager

Tyngsborough, MA
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience. Key Responsibilities:<ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
2026-06-17T00:00:00Z

Marketing Manager

Boston, MA
remote
Permanent / Full Time
65000 - 80000 USD / Yearly
Marketing Manager with 2+ years of experience needed for a full-time, fully remote position. Candidates must be located in eastern or central time zones. Must enjoy working with data and be able to tell a story using the data. Must then be able to create a PowerPoint presentation and present that story to a client. Salary is 65-80K. We are seeking a results-driven Marketing Manager to support sales efforts, strengthen client relationships, and help expand program adoption within the consumer packaged goods space. This role is ideal for a collaborative marketing professional who enjoys working with data, developing client-ready campaign materials, and partnering closely with sales to drive results. Responsibilities<ul><li>Partner with sales leaders to support account strategy and prioritization</li><li>Research brands, market activity, and in-store trends to identify opportunities</li><li>Analyze sales and category data to uncover promotional needs and performance insights</li><li>Assist in developing campaign concepts, sales materials, and client presentations</li><li>Track active campaigns and recommend adjustments to improve results</li><li>Customize campaign recap presentations and suggest next steps</li><li>Participate in client meetings to discuss strategy, campaign performance, and recommendations</li><li>Help develop best-practice stories that demonstrate the value of data-driven marketing</li></ul>
2026-07-07T00:00:00Z

Marketing Communications Coordinator

Boston, MA
onsite
Temporary / Contract
30 - 35 USD / Hourly
Robert Half is seeking a Communications Manager for a temporary contract opportunity with a mission-driven organization. This individual will play a key role in maintaining communications, marketing, branding, and digital engagement efforts while supporting ongoing organizational initiatives. This is an excellent opportunity for a communications detail oriented who can quickly integrate into a fast-paced environment, manage multiple priorities, and produce high-quality content across digital and print channels. The ideal candidate is a strong writer, skilled storyteller, and strategic communicator who can work independently while collaborating effectively with cross-functional teams. Responsibilities:<ul><li>Create and manage content across digital and print channels, including website content, newsletters, marketing materials, and organizational communications.</li><li>Oversee website updates, email marketing, and social media platforms to maintain an engaging and consistent digital presence.</li><li>Support branding, marketing campaigns, events, and fundraising initiatives while ensuring consistency across all communications.</li><li>Draft press materials and help identify opportunities to increase organizational visibility through strategic communications.</li><li>Partner with internal stakeholders to manage multiple projects, prioritize deadlines, and deliver high-quality communications.</li></ul>
2026-07-14T00:00:00Z

Marketing Enablement Associate

Boston, MA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
I'm recruiting for a Marketing Enablement Associate role at a well-established, privately owned global investment management firm. This is a great opportunity for someone looking to grow their career at the intersection of marketing, client reporting, and financial services. This is a hybrid role, 3-4 days in office. What You'll Be Doing:• Managing client reporting across daily, monthly, quarterly, and ad-hoc deliverables• Maintaining and updating content on external websites and client-facing platforms• Supporting relationship managers with client queries and reporting needs• Collaborating with Technology teams on system enhancements and UAT• Working within a Sales Enablement platform (Seismic) to build and optimize content• Coordinating longer-term projects including financial statements and board reporting What They're Looking For:• 3–5+ years of experience in investment management or a related field• Seismic experience is a Must
2026-07-10T00:00:00Z

Bilingual Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
Robert Half's client in Franklin MA is looking for a fulltime bilingual (English/Spanish) customer service representative! Responsibilities include: - incoming calls/emails- data entry- order processing- strong communication and follow-up skills- working with internal teams and clients- strong relationship management- strong technical skill set- bilingual is a must - crm experience is a plus
2026-07-08T00:00:00Z