We are looking for an accomplished delivery leader to guide a complex Adobe-based digital program for a major healthcare and life sciences client in Somerville, Massachusetts. This role is responsible for aligning global teams, client priorities, and delivery commitments to achieve successful outcomes across a long-term, high-visibility engagement. The position calls for strong consulting judgment, financial and operational oversight, and the ability to lead sophisticated platform work within regulated environments.<br><br>Responsibilities:<br>• Direct end-to-end execution of a large-scale Adobe experience initiative, overseeing planning, implementation, launch activities, and post-release support.<br>• Take ownership of program performance by monitoring timelines, scope, financial results, delivery quality, and key risks, while providing transparent updates to stakeholders.<br>• Act as the primary senior delivery contact for client leaders, strengthening executive relationships and helping identify issues and growth opportunities early.<br>• Develop and refine integrated delivery roadmaps and staffing plans across distributed teams in multiple regions as program needs change.<br>• Coordinate cross-disciplinary leaders to keep separate workstreams aligned around shared milestones and committed launch dates.<br>• Define and enforce program governance, including decision-making structures, approvals, change management, escalation paths, and reporting routines.<br>• Anticipate dependencies and delivery risks across internal and external teams, adjusting sequencing and execution plans to maintain commitments.<br>• Incorporate validation, security review, compliance documentation, and audit readiness into the delivery schedule from the outset.<br>• Ensure regional and country-specific requirements are accounted for early in solution planning, including markets with strict regulatory or data residency expectations.<br>• Use AI-enabled delivery practices within client compliance boundaries and mentor team members to strengthen long-term delivery leadership on the account.
<p>We are looking for an experienced Workday - Techno-Functional Analyst to provide end-to-end support for a nonprofit organization’s Workday platform in the eastern time zone. This Long-term Contract position is ideal for a detail-oriented individual who can combine hands-on system administration with functional guidance across HCM and Financials while helping teams get the most value from the platform. The role will partner closely with HR, Finance, operations, and technical stakeholders to strengthen system performance, improve processes, and support ongoing enhancements.</p><p><br></p><p>Responsibilities:</p><p>• Take primary responsibility for the organization’s Workday environment, building a strong understanding of current configurations, business rules, security setup, reporting framework, and integration design.</p><p>• Analyze existing implementation decisions and system documentation to identify gaps, recommend improvements, and support a stable post-go-live operating model.</p><p>• Provide functional and technical support across Workday HCM areas such as core HR, compensation, benefits, talent, performance, recruiting, and payroll coordination.</p><p>• Support Workday Financial Management processes including general ledger, accounts payable, procurement, expense management, budgeting coordination, and financial reporting.</p><p>• Define and maintain a structured enhancement roadmap, translating business priorities into actionable plans, timelines, and measurable deliverables.</p><p>• Lead discussions with business stakeholders to gather requirements, evaluate requests, and prioritize initiatives that align with organizational goals.</p><p>• Review workflows to uncover opportunities for automation, efficiency, and better user adoption, then implement improvements based on Workday best practices.</p><p>• Develop and maintain reports, dashboards, and calculated fields while promoting data accuracy, consistency, and governance across the platform.</p><p>• Investigate integration issues, coordinate with internal IT teams and external partners, and support updates involving connected third-party systems.</p><p>• Serve as the link between business teams and technical resources, helping drive optimization efforts and maximizing the organization’s long-term return on its Workday investment.</p>
<p>We are looking for a Property Bookkeeper to oversee full-cycle accounting for a portfolio of residential and commercial real estate assets as well as active development projects in the Shrewsbury, Massachusetts area. This role is responsible for keeping financial records accurate, current, and organized across multiple entities, while supporting timely reporting for leadership. The ideal candidate brings strong bookkeeping experience, confidence working in property management environments, and a hands-on approach to managing daily accounting activity.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day bookkeeping for multiple property and project entities, ensuring complete and accurate financial records across each account.</p><p>• Record tenant-related transactions, including recurring charges, incoming payments, adjustments, and other ledger activity within the property management system.</p><p>• Monitor rent collections, review past-due balances, and coordinate with property operations staff to support follow-up on outstanding accounts.</p><p>• Administer security deposit and prepaid rent accounting in accordance with Massachusetts requirements, including account tracking, documentation, and interest-related obligations.</p><p>• Handle accounting tied to resident turnover, such as move-in setup, final account reconciliation, and preparation of deposit return calculations when applicable.</p><p>• Process vendor invoices, assign expenses to the correct property or project, and manage payment activity for accounts payable and other receivables.</p><p>• Reconcile operating, reserve, and deposit bank accounts and complete month-end close activities with timely financial reporting for ownership and management.</p><p>• Support construction and development accounting by tracking project spending, assisting with draw documentation, and maintaining records related to financing compliance.</p><p>• Prepare financial schedules and supporting documentation for external tax and accounting partners, while also assembling data requested for strategic transactions and reporting needs.</p><p><br></p><p><strong><em><u>FOR IMMEDIATE CONSIDERATION PLEASE CALL ME DIRECTLY, ERIC LEBOW 508-205-2127. ALOS, BE READY TO SHARE YOUR MOST UPTO DATE RESUME</u></em></strong></p><p> </p>
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery.<br><br>Responsibilities:<br>• Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently.<br>• Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details.<br>• Partner with internal sales staff and other team members to align customer needs with service availability and next steps.<br>• Enter and maintain customer orders and service information with a high level of accuracy in company systems.<br>• Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support.<br>• Monitor open requests and proactively address issues that could affect response times or customer satisfaction.<br>• Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
<p>We are looking for an experienced Syteline Reporting Specialist to support enterprise systems and data initiatives on a remote basis. This Long-term Contract position focuses on administering and enhancing the Infor CloudSuite Industrial/Syteline environment while delivering reporting, analytics, and business intelligence solutions that improve operational performance. The role partners closely with stakeholders across the business to turn system capabilities and data into practical insights, reliable processes, and scalable technical solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the lead resource for day-to-day administration of the Infor CloudSuite Industrial/Syteline platform, ensuring stable performance and effective system use.</p><p>• Configure security roles, user permissions, forms, workflow elements, and reporting components to align with business and compliance needs.</p><p>• Build and maintain system enhancements using IDOs, application events, scripting, and user-defined methods to support evolving operational requirements.</p><p>• Create and refine reports, dashboards, and data models in Power BI and related tools to provide clear visibility into business performance.</p><p>• Translate functional needs from departments such as sales, operations, and finance into reporting solutions, visualizations, and actionable data outputs.</p><p>• Oversee integrations, data flows, and ETL processes between Syteline and connected business systems while promoting data quality and consistency.</p><p>• Coordinate testing, patches, upgrades, and issue resolution activities, including collaboration with external support teams and service providers when needed.</p><p>• Support governance and compliance efforts by managing access reviews, documenting change activity, collecting audit evidence, and participating in change control processes.</p><p>• Develop user documentation, standard operating procedures, and training materials, and provide guidance to end users on system functionality and reporting tools.</p>
<p>My client, a rapidly growing, Global Health Tech company is hiring a Controller to oversee the US Accounting function. The Controller will report to the CFO and oversee all of the Accounting for their US operations and this includes review work, getting in the weeds when needed, mentorship, training, development, policies, procedures and more! Compensation for this position is $200-250K base + Equity. This company is doing really well and has been experiencing rapid growth and they don't see this growth ending any time soon. They are going to grow revenue by 50% in 2026 with increased headcount, they offer a laid back working environment, strong benefits, possible IPO in the future and more!</p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf ASAP or message me on Linkedin.</p><p><br></p><p>This position is in Boston so you need to be fine working in Boston for most of the week</p>
<p>Robert Half in Burlington is working with a respected construction industry client north of Boston seeking a Contract & Bid Coordinator to join its team. This is a permanent role, reporting into a Chief Estimator, based in office Monday-Friday.</p><p><br></p><p>The desired candidate should have at least 1-2 years of public bidding or contract administration experience in the construction industry. Knowledge of DCAMM is highly desired but not required. The Contract & Bid Coordinator must be detail oriented and able to work cross functionally with other departments. Relevant software proficiency is expected as well.</p><p><br></p><p>For the right type of experience our client is looking to offer a starting base salary commensurate with experience. The benefits package is very strong and there's a good quality of life aspect too.</p><p><br></p><p>If interested and qualified, please apply to this listing or email your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for an experienced SOX Auditor/Analyst to support a long-term contract opportunity. This role will focus on strengthening the internal control environment, evaluating compliance across business and IT processes, and helping the organization maintain an effective governance framework. The position will work closely with cross-functional stakeholders to assess risks, improve control performance, and support complex integration and process oversight activities.</p><p><br></p><p>Responsibilities:</p><p>• Review and enhance SOX controls within an SAP S/4HANA environment to improve compliance coverage and control reliability.</p><p>• Examine the design and day-to-day performance of key business process controls, including controls that rely on supporting IT systems.</p><p>• Contribute to the integration of an acquired organization into the company’s broader controls and compliance structure.</p><p>• Collaborate with Internal Audit, Accounting, Finance, Compliance, and operational leaders to uncover deficiencies and help drive corrective actions.</p><p>• Conduct risk evaluations, map controls to key processes, lead walkthrough discussions, and keep control documentation current and accurate.</p><p>• Oversee testing activities and remediation planning related to Procure-to-Pay processes and associated control requirements.</p><p>• Advise stakeholders on effective governance practices and practical approaches for managing controls in SAP S/4HANA.</p><p>• Support ongoing monitoring efforts to ensure internal controls remain aligned with compliance expectations and operational changes.</p>
We are looking for an Accounting Clerk to support day-to-day financial operations for a Contract position based in Westborough, Massachusetts. This opportunity is ideal for someone who is highly organized, accurate with numbers, and comfortable handling a range of accounting support tasks in a fast-paced environment. The person in this role will contribute to invoice handling, record maintenance, and general accounting assistance while helping the team stay on track with deadlines.<br><br>Responsibilities:<br>• Enter financial and transactional information into accounting systems with a high level of accuracy and attention to detail.<br>• Process incoming invoices, confirm supporting documentation, and route items appropriately for timely completion.<br>• Assist with accounts payable activities, including preparing payment-related records and maintaining organized files.<br>• Support accounts receivable functions by updating customer account information and tracking outstanding items.<br>• Review accounting data for discrepancies and help resolve routine issues in coordination with internal stakeholders.<br>• Use QuickBooks to maintain records, update entries, and support daily bookkeeping activities.<br>• Contribute to special accounting assignments and administrative projects as business needs arise.
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity.<br>• Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.<br>• Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications.<br>• Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations.<br>• Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal.<br>• Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards.<br>• Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment.<br>• Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle.<br>• Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources.<br>• Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
<p>We are looking for an experienced Sr. Financial Analyst to support high-impact financial planning and analysis efforts for a long-term contract opportunity. Working remotely, this position will focus on turning complex financial data into clear business insights, helping stakeholders make informed decisions across budgeting, forecasting, and performance evaluation. The ideal candidate brings strong analytical capabilities, advanced modeling expertise, and prior experience within the insurance sector, including property and casualty environments.</p><p><br></p><p>Responsibilities:</p><p>• Develop financial models and scenario analyses to evaluate business performance, forecast outcomes, and support strategic planning initiatives.</p><p>• Examine monthly and quarterly results to identify trends, explain variances, and present meaningful insights to finance and business leaders.</p><p>• Prepare recurring and ad hoc financial analyses that assist management with operational, budgeting, and investment decisions.</p><p>• Partner with cross-functional teams to gather data, validate assumptions, and improve the accuracy of forecasts and financial reporting.</p><p>• Use advanced Excel skills and data mining techniques to interpret large data sets and translate findings into actionable recommendations.</p><p>• Support budgeting and forecasting cycles by consolidating inputs, monitoring performance, and refining planning assumptions.</p><p>• Work within Workday ERP to extract, organize, and analyze financial information for reporting and decision support.</p><p>• Contribute financial expertise within an insurance-focused environment, including analysis related to property and casualty business lines where applicable.</p>
<p><strong><em>Job title: Senior Associate, Portfolio GenAI</em></strong></p><p><strong><em>Location: Boston, MA; 4 days in office</em></strong></p><p><strong><em>Compensation: $150-175k + Bonus </em></strong></p><p><br></p><p>We are looking for a Senior Associate / Consulltant GenAI to help advance AI-driven initiatives across a private equity-backed portfolio in MetroBoston. In this role, you will shape practical generative AI plans, guide high-impact use cases from evaluation through rollout, and support lasting adoption across portfolio companies. The position is well suited for an individual with consulting projects from a management consulting background. Your discipline and strong execution skills who can coordinate stakeholders, monitor progress, and help translate strategic objectives into measurable results. Your recent strategic AI emphasis is key.</p>
<p>We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery. </p>
We are looking for a Payroll Administrator to support accurate and timely payroll operations for a multi-state employee population in Waltham, Massachusetts. This position plays an important role in managing end-to-end payroll activities, maintaining compliance with applicable regulations, and helping ensure employees are paid correctly each cycle. The ideal candidate brings strong payroll processing experience, attention to detail, and confidence working with ADP Workforce Now in a fast-paced environment.<br><br>Responsibilities:<br>• Manage complete payroll processing from initial data review through final submission for a workforce of approximately 101 to 500 employees.<br>• Administer payroll activities across multiple states while applying current wage, tax, and compliance requirements accurately.<br>• Review payroll data for earnings, deductions, taxes, and time-related inputs to resolve discrepancies before each pay cycle is finalized.<br>• Maintain employee payroll records in ADP Workforce Now and ensure updates are entered correctly and on schedule.<br>• Investigate and address payroll-related questions from employees and internal stakeholders in a thorough and timely manner.<br>• Reconcile payroll reports and supporting records to confirm accuracy and support audit readiness.<br>• Partner with relevant teams to coordinate payroll changes such as new hires, terminations, compensation updates, and benefit deductions.<br>• Support payroll-related process improvements or system-related changes when needed while preserving accuracy and continuity of service.
<p>We are looking for an experienced Controller to lead core accounting operations and provide reliable financial oversight for the organization in Wellesley, Massachusetts. This role is 100% remote and has unlimited vacation time!!! This role will guide the monthly close process, deliver consolidated reporting, and partner with leadership on important finance initiatives. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to strengthen controls in a growing financial environment.</p><p> For Immediate interview please call Victor Muller at 508 205 2136</p><p>Responsibilities:</p><p>• Direct day-to-day corporate accounting activities, ensuring accurate records, timely month-end close, and complete consolidated financial statements.</p><p>• Develop and implement accounting policies, internal controls, and reporting practices that support compliance and operational consistency.</p><p>• Manage the shift from cash-based accounting methods to a GAAP-aligned framework, including related process design and control improvements.</p><p>• Oversee the implementation of NetSuite and streamline accounting workflows to improve efficiency, visibility, and data integrity.</p><p>• Coordinate audit preparation efforts, assemble required documentation, and serve as the primary contact for external auditors throughout the HoldCo audit process.</p><p>• Review financial results and provide analysis that helps senior leadership evaluate performance and support corporate finance priorities.</p><p>• Monitor the effectiveness of existing accounting procedures and recommend enhancements that reduce risk and improve accuracy.</p>
<p>We are looking for an experienced Director of Accounting to lead core financial operations for a mission-driven school in Natick, Massachusetts. This position plays a central role in preserving accurate financial records, strengthening internal controls, and delivering reliable reporting that supports sound decision-making. The successful candidate will bring strong nonprofit accounting knowledge, CPA credentials, and a collaborative style that works effectively with leadership, staff, and families.</p><p><br></p><p>For immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day accounting activities across payables, receivables, cash activity, payroll reconciliation, and maintenance of the general ledger.</p><p>• Partner with the Controller to complete monthly and annual close processes, including timely reconciliation of bank accounts, investments, and balance sheet activity.</p><p>• Maintain accounting for restricted, temporarily restricted, and unrestricted funds, and provide regular updates to program and budget leaders on available gift resources.</p><p>• Lead the preparation of monthly financial statements and variance analysis for senior leadership and the Board of Trustees.</p><p>• Support completion of Form 990 and other required tax or regulatory filings while ensuring adherence to nonprofit accounting requirements and internal policies.</p><p>• Oversee tuition and student billing operations, including fees, auxiliary programs, financial aid adjustments, payment plans, collections, and monthly sub-ledger reconciliation.</p><p>• Manage the accounts payable function and improve vendor payment processes to increase efficiency and accuracy.</p><p>• Collaborate on annual budget development, long-range financial planning, fixed asset accounting, depreciation tracking, and capital project reporting.</p><p>• Guide the implementation of financial reporting tools, including software used for endowment and restricted gift tracking and reporting integration.</p><p>• Supervise accounting team members, deliver ongoing coaching and performance feedback, and complete formal evaluations to support continued growth.</p>
<p>We are looking for a Service Operations Coordinator to join our team in the Marlborough, MA area. In this role, you will help keep service activities running smoothly by managing quotes, orders, billing-related tasks, and customer payment processing. This position works closely with service teams and customers to support parts coordination, maintain accurate records, and deliver responsive service throughout the order and payment cycle.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage service-related quotations, customer orders, and billing documentation with accuracy and timeliness.</p><p>• Enter and apply customer payments in company systems to support order release and service fulfillment.</p><p>• Respond to customer questions regarding pricing, invoices, parts availability, and expected delivery timelines.</p><p>• Coordinate the movement of service parts and assist internal teams with updates needed to complete service requests.</p><p>• Track field part usage and maintain organized records to support operational visibility and planning.</p><p>• Share service updates with customers when needed, including warranty-related information and completed documentation.</p><p>• Follow established quality and compliance procedures aligned with applicable internal standards and regulated requirements.</p><p>• Contribute to workflow improvements that increase efficiency across service operations and related administrative processes.</p><p>• Keep required training current and provide general support to the broader service organization as business needs evolve.</p>
<p>We are looking for a detail-oriented Billing Clerk to join an organization in Billerica, Massachusetts on a Contract basis. In this role, you will support the billing cycle by preparing accurate invoices, coordinating with internal teams and customers, and helping keep account activity current and organized. This position is well suited for someone who can manage a steady workload, investigate discrepancies efficiently, and maintain strong accuracy in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute a high daily volume of invoices while maintaining a strong standard of accuracy.</p><p>• Confirm billing details by checking pricing, purchase orders, contract terms, and supporting records before invoices are issued.</p><p>• Process invoices within required timelines to meet customer expectations and internal billing schedules.</p><p>• Investigate rejected invoices, missing documentation, and billing variances, then take action to resolve issues promptly.</p><p>• Respond to billing-related questions from customers and collaborate with internal departments on account updates and payment matters.</p><p>• Maintain complete and well-organized billing records within accounting and computerized billing systems.</p><p>• Provide support for cash application activities, account balancing, and follow-up related to outstanding payments when needed.</p><p>• Track key billing deadlines and contribute to month-end close activities and reporting deliverables.</p><p>• Identify opportunities to improve billing workflows and help strengthen efficiency and accuracy across the process.</p>
We are looking for a welcoming and organized Receptionist to support daily front desk operations for a Contract position based in Lexington, Massachusetts. This role is ideal for someone who enjoys being the first point of contact for visitors and callers while keeping administrative tasks on track in a busy on-site setting. The successful candidate will bring a detail-oriented approach, strong communication skills, and the ability to balance customer service with routine office support.<br><br>Responsibilities:<br>• Welcome guests, employees, and vendors upon arrival and guide them to the appropriate person or department.<br>• Manage a multi-line phone system, screen incoming calls, and transfer inquiries accurately and courteously.<br>• Maintain an orderly front desk area that reflects a detail-oriented and approachable office environment.<br>• Provide day-to-day administrative assistance such as handling basic paperwork, data entry, filing, and general office coordination.<br>• Monitor visitor flow and ensure sign-in procedures or front office protocols are followed consistently.<br>• Respond to routine questions in a helpful manner and escalate more complex requests to the appropriate team members.<br>• Support scheduling or other clerical needs as assigned to help the office run smoothly.
<p>We are looking for a Senior Audit Associate to join a growing public accounting team in Norwood, Massachusetts. This position is ideal for an audit specialist with experience serving nonprofit organizations who wants to take on broader engagement ownership while continuing to develop in a collaborative environment. You will work closely with associates and clients, contribute to high-quality audit delivery, and support multiple engagements in a firm that values career growth and work-life balance.</p><p><br></p><p>Responsibilities:</p><p>• Lead and coordinate several audit engagements at once, helping keep fieldwork, deliverables, and client communication on schedule.</p><p>• Examine and refine audit workpapers for nonprofit and for-profit clients, with most assignments focused on nonprofit organizations.</p><p>• Partner with audit managers and firm leadership to address client accounting matters and support accurate, timely reporting.</p><p>• Provide day-to-day guidance to audit associates assigned to engagements and review their work for completeness and quality.</p><p>• Assess complex audit issues, identify practical solutions, and apply sound judgment throughout the engagement process.</p><p>• Ensure engagements are performed in accordance with applicable auditing standards, reporting requirements, and firm policies.</p><p>• Communicate proactively with clients to gather information, resolve questions, and maintain strong working relationships.</p><p>• Contribute to a team-oriented environment by supporting process improvement, knowledge sharing, and ongoing staff development.</p>
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day.<br><br>Responsibilities:<br>• Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives.<br>• Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource.<br>• Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed.<br>• Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations.<br>• Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior.<br>• Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments.<br>• Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements.<br>• Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
We are looking for an Accounts Receivable Clerk to join a team in a contract-to-permanent capacity. This position focuses on supporting daily receivables operations by managing invoicing, applying incoming payments, and following up on outstanding commercial accounts. The right candidate will bring strong attention to detail, sound organizational skills, and the ability to maintain accurate financial records in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices accurately and in a timely manner to support ongoing billing activity.<br>• Apply incoming payments to the appropriate customer accounts and resolve discrepancies when payment details do not align.<br>• Monitor outstanding balances and conduct follow-up with commercial clients to collect overdue payments professionally.<br>• Maintain up-to-date accounts receivable records to ensure account status and aging details remain accurate.<br>• Investigate billing questions and work with internal partners to address account issues efficiently.<br>• Reconcile receivable transactions and help identify variances that require correction or escalation.
We are looking for an experienced operations-focused Project Manager to support a CPA firm on a contract basis. This role is suited for someone with public accounting experience who can evaluate existing workflows, identify inefficiencies, and implement practical improvements that strengthen day-to-day operations. The ideal candidate brings deep knowledge of accounting environments and can work across teams to introduce effective processes, tools, and best practices.<br><br>Responsibilities:<br>• Review current operational and accounting workflows to uncover gaps, streamline activities, and improve overall efficiency.<br>• Lead process improvement initiatives that support stronger execution, better coordination, and more consistent outcomes across the firm.<br>• Partner with internal stakeholders to evaluate how work is performed and recommend practical changes aligned with business needs.<br>• Apply public accounting experience to refine procedures, strengthen controls, and promote operational best practices.<br>• Oversee projects from planning through implementation, ensuring timelines, priorities, and deliverables remain on track.<br>• Utilize QuickBooks knowledge to assess related processes, support optimization efforts, and improve the effectiveness of financial operations.<br>• Provide guidance on the use of TaxDome and other operational tools as part of broader workflow enhancement efforts.<br>• Track progress, communicate updates, and help teams adopt improved processes successfully.
<p>We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.</p><p>• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.</p><p>• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.</p><p>• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.</p><p>• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.</p><p>• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.</p><p>• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.</p><p>• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.</p>
We are looking for an experienced Contracts Manager to support a fast-moving legal and business environment in Burlington, Massachusetts. This Long-term Contract position will focus on managing a high volume of commercial agreements, with significant interaction across marketing as well as IT, finance, and HR. The ideal candidate will bring strong judgment, organization, and negotiation skills to help the team maintain efficient contract workflows and provide reliable day-to-day support.<br><br>Responsibilities:<br>• Manage a substantial volume of commercial contracts from intake through execution, ensuring timely review and follow-up.<br>• Draft, revise, and negotiate agreements that primarily support marketing initiatives while also addressing needs across IT, finance, and HR.<br>• Partner with internal stakeholders to clarify business terms, identify risk, and align contract language with organizational requirements.<br>• Oversee contract administration activities, including tracking status, maintaining documentation, and supporting compliance with internal procedures.<br>• Review proposed terms and recommend practical solutions that balance legal considerations with business objectives.<br>• Contribute to the ongoing use and optimization of LinkSquares as part of the team’s contract management processes.<br>• Provide additional bandwidth to a high-performing team by helping prioritize requests and keep contract workflows moving efficiently.