Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
We are looking for a skilled Database Administrator to oversee and optimize our enterprise data systems in Miami, Florida. This role involves managing database integrity, ensuring seamless integration across platforms, and supporting the organization's efficiency and growth through data-driven solutions. The ideal candidate will have expertise in Microsoft Dynamics GP and a strong background in SQL Server database administration.<br><br>Responsibilities:<br>• Lead efforts to ensure data integrity, reporting accuracy, and mobility across the organization, recommending and implementing data-driven solutions.<br>• Develop and maintain integration points between Microsoft Dynamics GP and other systems using custom stored procedures and integration software.<br>• Manage peripheral hardware and software integrations to enhance the backend system functionality of Microsoft Dynamics GP.<br>• Oversee all aspects of SQL Server database administration, including performance monitoring and tuning.<br>• Collaborate with various departments to ensure Microsoft Dynamics GP meets functional needs and supports departmental workflows.<br>• Optimize company databases to improve workplace efficiencies, profitability, and productivity while tracking and reporting measurable outcomes.<br>• Support and enhance reporting environments to deliver actionable insights.<br>• Coordinate and implement third-party solutions such as electronic sales order processing, inventory movement systems, and credit card integrations.<br>• Provide technical leadership for project management initiatives involving database systems.
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
<p>Overview</p><p>We are seeking an experienced Administrative Technician to join the team in Juno Beach, FL. This role requires a professional who can manage advanced administrative tasks, handle sensitive information with discretion, and provide high-level support to business leaders in a dynamic environment.</p><p>Key Responsibilities</p><ul><li>Perform advanced, diversified, and confidential administrative duties supporting business operations.</li><li>Prepare, interpret, and produce reports addressing reporting issues and data trends.</li><li>Conduct analysis and participate in special projects to improve workflows and processes.</li><li>Respond to information and data requests, ensuring accuracy and timeliness.</li><li>Recommend and document enhancements to internal procedures and administrative systems.</li><li>Provide comprehensive scheduling, calendaring, and coordination of meetings and deliverables.</li><li>Arrange travel logistics and coordinate staff events and functions as needed.</li><li>Prepare presentations, spreadsheets, and reports; proofread and format written materials.</li><li>Collaborate and align with other administrators to ensure leadership consistency and communication.</li><li>Maintain confidentiality of all information and coordinate with both internal and external stakeholders, including government personnel.</li></ul>
