We are looking for a dynamic Account Executive to join our team in Fort Lauderdale, Florida. In this role, you will manage high-profile accounts in the luxury lifestyle and real estate sectors, ensuring impactful media strategies and fostering strong relationships with top-tier journalists. If you have a passion for public relations and thrive in a fast-paced environment, this position offers a chance to showcase your expertise while mentoring less experienced staff and collaborating with industry leaders.<br><br>Responsibilities:<br>• Develop and execute strategic media campaigns to secure prominent national and local press coverage for luxury lifestyle and real estate brands.<br>• Build and nurture relationships with journalists and editors across business, travel, luxury, and lifestyle publications.<br>• Create tailored pitches, conduct outreach efforts, and follow up to effectively highlight client news and initiatives.<br>• Represent clients at industry events and provide on-site support during key functions.<br>• Participate in domestic and international press trips alongside clients and media professionals.<br>• Provide guidance and mentorship to less experienced team members, supporting their growth and development.<br>• Manage editorial calendars, track media coverage, and oversee the distribution of press materials and budget-related documents.<br>• Collaborate with cross-functional teams and leadership to align strategies and ensure client satisfaction.<br>• Monitor industry trends to identify opportunities for innovative PR approaches and campaigns.
<p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>