<p>Seeking a <strong>Customer Service & Operations Supervisor</strong> to support order processing, logistics coordination, inventory communication, and customer service functions within its laundry division. This role is ideal for someone with strong experience in<strong> order processing, supply chain coordination, logistics, SAP, and Excel</strong>, along with the ability to communicate effectively in both <strong>English and Spanish</strong>.</p><p>The right candidate will be highly organized, detail-oriented, and comfortable managing customer orders from entry through shipment while partnering with internal teams across purchasing, finance, and warehouse operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Receive, review, and verify customer order details, resolving discrepancies as needed</li><li>Process sales orders in <strong>SAP</strong>, ensuring accurate product configuration, pricing, delivery timelines, and order history</li><li>Send order acknowledgements to customers and provide timely updates on order status</li><li>Manage customer and sales orders from entry through shipment confirmation</li><li>Coordinate with factories and internal teams to align delivery schedules and meet deadlines</li><li>Communicate shipment delays and order issues to customers promptly</li><li>Partner with purchasing to track incoming containers and warehouse arrivals</li><li>Arrange logistics for outbound shipments in accordance with company guidelines</li><li>Create invoices and send documentation to customers</li><li>Work with finance to resolve credit and payment issues</li><li>Handle customer inquiries regarding inventory availability, delivery dates, and product questions via phone and email</li><li>Provide shipping and receiving instructions to warehouse teams</li><li>Maintain complete, accurate order files and supporting documentation</li><li>Assist in resolving claims related to delivered materials</li><li>Manage product returns in accordance with RMA procedures</li><li>Update managerial reports related to invoicing, booked orders, in-house orders, and operational metrics</li><li>Maintain customer and material information in SAP, including pricing and discounts</li><li>Partner with inventory management to maintain appropriate stock levels</li></ul><p><br></p>
<p><strong>IT Project Manager</strong></p><p>We are seeking an organized <strong>IT Project Manager</strong> to lead technology projects and ensure timely, high-quality delivery. This role is ideal for someone who enjoys planning, coordinating teams, and managing IT initiatives across infrastructure, cloud, and software environments.</p><p><strong>Responsibilities</strong></p><ul><li>Develop project plans, timelines, budgets, and deliverable schedules</li><li>Coordinate with technical teams, business stakeholders, and external vendors</li><li>Track project risks, dependencies, and issues while maintaining clear communication</li><li>Lead project meetings, document action items, and provide progress reports</li><li>Manage scope, requirements, and change control procedures</li><li>Oversee implementation, testing, deployment, and post-project handoff</li><li>Support IT governance, documentation, and compliance standards</li><li>Ensure projects align with organizational goals and technology strategies</li></ul><p><br></p>
<p>We are looking for an experienced Office Manager to support daily operations in West Palm Beach, Florida. This role blends administrative leadership, customer service, and financial coordination to keep office activities organized and responsive. The ideal candidate will be confident managing contracts, payments, staff communication, and operational records while helping maintain a safe and well-run environment.</p><p><br></p><p>Responsibilities:</p><p>• Guide and onboard new team members by teaching policies, workplace expectations, and standard operating procedures.</p><p>• Coordinate closely with personnel to keep them updated on arrivals, departures, and schedule changes.</p><p>• Respond to contract-related questions and prepare seasonal and annual agreements for customers.</p><p>• Review income, identify billing inconsistencies, and work with the appropriate parties to resolve payment issues.</p><p>• Supervise collection activities, process customer payments, and maintain accurate weekly updates for accounts receivable records.</p><p>• Manage daily point-of-sale activity, complete register balancing, and finalize end-of-shift cash reconciliation.</p><p>• Prepare bank deposits, monitor account activity, and maintain accurate tracking for petty cash usage.</p><p>• Escalate maintenance, safety, security, and liability concerns to leadership, including facility hazards, equipment issues, and incidents.</p>