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2 results for It Operations Manager in Boca Raton, FL
- Ft. Lauderdale, FL
- onsite
- Permanent / Full Time
- 140000 - 150000 USD / Yearly
- We are looking for an experienced IT Manager/Director to lead the firm’s technology operations in Ft. Lauderdale, Florida. This position oversees daily technical support, infrastructure performance, cybersecurity practices, and business-critical applications in a legal environment. The role is ideal for a hands-on technology leader who can balance strategic planning with responsive end-user support while helping the organization maintain secure, reliable, and efficient systems.<br><br>Responsibilities:<br>•Direct the firm’s overall technology function and serve as the lead resource for IT planning, issue resolution, and operational performance.<br>•Provide timely technical assistance to attorneys and administrative staff by diagnosing and resolving hardware, software, connectivity, and user-access issues.<br>•Support and maintain desktops, laptops, mobile devices, printers, and meeting room technology to ensure dependable day-to-day operations.<br>•Administer the Microsoft 365 environment, including email services, collaboration platforms, file storage, user provisioning, permissions management, and security controls.<br>•Coordinate employee onboarding and separation activities from an IT perspective, including equipment setup, account changes, access management, and protection of firm data.<br>•Maintain and improve network infrastructure across offices, including wireless access, internet service, firewall administration, VPN connectivity, and related systems.<br>•Travel periodically to other office locations to deliver on-site support, complete installations, assist with infrastructure projects, and address technical issues.<br>•Oversee legal and business software platforms, including document management, case-related systems, billing tools, and other core applications used by the firm.<br>•Manage backup processes, disaster recovery readiness, business continuity measures, vendor relationships, technology purchasing, licensing, and IT documentation while identifying opportunities to reduce unnecessary costs.<br>•Develop IT policies, strengthen cybersecurity awareness efforts, support security questionnaires and audits, and assess new technologies such as automation and AI tools for secure productivity improvements.
- 2026-09-29T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Permanent / Full Time
- 125000 - 150000 USD / Yearly
- We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric.<br><br>Responsibilities:<br>• Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication.<br>• Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers.<br>• Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track.<br>• Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions.<br>• Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations.<br>• Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams.<br>• Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities.<br>• Help ensure control, access, and security considerations are addressed during project planning and service coordination.<br>• Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
- 2026-09-15T00:00:00Z