17 results for Help Desk Analyst in Boca Raton, FL

Desktop Support Analyst

Hialeah, FL
onsite
Permanent
60000 - 65000 USD / Yearly
We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service. Responsibilities:• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.• Configure, deploy, and maintain hardware and software in alignment with organizational standards.• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.• Conduct routine maintenance and updates on end-user systems to ensure security and performance.• Collaborate with team members to manage configuration changes and maintain system documentation.• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.
2026-02-18T00:00:00Z

IT Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-02-16T00:00:00Z

Helpdesk

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Helpdesk

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

PC Technician / Help Desk

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-02-20T00:00:00Z

PC Technician / Help Desk

Oakland Park, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-02-20T00:00:00Z

Desktop Support Technician

Miami, FL
onsite
Temporary
20 - 24 USD / Hourly
We are looking for a skilled Desktop Technician to join our team in the Miami area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across the company. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, & peripherals• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-09T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary
20 - 24 USD / Hourly
We are looking for a skilled Desktop Technician to join our team in the Fort Lauderdale area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across the company. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, & peripherals• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-09T00:00:00Z

IS Analyst

Oakland Park, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking a skilled IS Analyst with a dense understanding of SQL, hands-on experience integrating APIs, and solid proficiency in Laravel. The ideal candidate will bring expertise in API/PHP development and familiarity with modern technical stacks including React, MySQL, and PostgreSQL. This position is executive-facing and requires exceptional communication skills to collaborate effectively with key stakeholders in a rapidly changing environment.Key Responsibilities:<ul><li>Develop, maintain, and optimize SQL queries for data extraction, reporting, and integrations.</li><li>Implement and manage API integrations, ensuring robust connectivity and seamless data flow between platforms.</li><li>Design, build, and maintain PHP application code within the Laravel framework.</li><li>Collaborate with cross-functional teams to scope, design, and ship new features and solutions.</li><li>Troubleshoot, debug, and document issues and solutions while adhering to best practices in application security and performance.</li><li>Liaise with executive and non-technical stakeholders, translating business requirements into effective technical solutions.</li><li>Remain current with emerging technologies, tools, and trends relevant to the role, with an emphasis on continuous learning and adaptability.</li></ul>
2026-03-13T00:00:00Z

IS Analyst

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking a driven SQL Developer with experience in Laravel to join its technology modernization team. This new role is the result of organizational transformation as Kolter and KSH split, creating an opportunity to make a direct impact on the optimization of internal platforms and data processes. Key Responsibilities:<ul><li>Develop, optimize, and maintain SQL queries and databases (MySQL/PostgreSQL)</li><li>Conduct portal optimization and data cleansing</li><li>Integrate APIs and contribute to API development, primarily using Laravel and PHP</li><li>Collaborate with React developers and cross-functional teams</li><li>Participate in regular communications with executive stakeholders</li><li>Ensure solutions meet high standards of security, performance, and scalability</li><li>Adapt to changing requirements in a fast-paced environment</li></ul>
2026-03-05T00:00:00Z

Data Analyst

Miami, FL
onsite
Temporary
26 - 34 USD / Hourly
Our company is seeking a motivated Data Analyst with expertise in SQL to join our growing team. In this role, you will leverage your analytical skills to turn data into actionable insights, helping our organization make data-driven decisions. You will work closely with stakeholders across departments to define analysis needs, prepare and interpret datasets, and deliver meaningful reports and visualizations.Key Responsibilities:<ul><li>Extract, clean, and analyze large datasets using SQL.</li><li>Develop, optimize, and maintain SQL queries, scripts, and procedures for data extraction and reporting.</li><li>Produce insightful analysis, dashboards, and reports for cross-functional teams to support key business initiatives.</li><li>Work closely with business partners to understand requirements and translate them into analytical solutions.</li><li>Identify opportunities to improve data quality, processes, and reporting efficiency.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Stay current on best practices and recent advancements in data analytics and reporting tools</li></ul>
2026-03-09T00:00:00Z

Data Analyst

Delray Beach, FL
onsite
Temporary
0 - 0 USD / Yearly
As a Business Data Analyst or Specialist you will be responsible for managing data retrieval and analysis within SCMHCThe position includes organizing data points, communicating between upper management and the IT department, and analyzing data to determine business needsBecome subject matter expert for the organization’s EMR/EHR (Credible Behavioral Health) and champions it’s adoptionDevelops data solutions from multiple data sources / applicationsDevelops and manages data reporting for internal and external consumersDaily, monthly, & quarterly uploads/ Submits data as requiredEnsure data is secure via proper access controlsProvides EMR/HER assistance and support to end-usersOrganizes, implements and manages new hire as well as ongoing training for EMR/HER
2026-02-20T00:00:00Z

Data Analyst

Fort Lauderdale, FL
onsite
Temporary
25 - 32 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in Fort Lauderdale. In this role, you will use your analytical expertise to transform complex data into meaningful insights that drive strategic decision-making. Collaborating with various teams, you will play a key role in refining data processes and creating impactful reports to support our organizational goals. Responsibilities:• Extract, clean, and analyze large datasets to ensure reliable and accurate data insights.• Design and optimize SQL queries, scripts, and procedures for efficient data retrieval and reporting.• Create and maintain dashboards and reports that provide clear visualizations of key performance metrics.• Collaborate with stakeholders to identify analysis needs and translate them into actionable solutions.• Evaluate and enhance data quality, ensuring consistency and accuracy across all datasets.• Present data findings and recommendations in a clear, concise manner to support business strategies.• Partner with cross-functional teams to understand key business objectives and align data analysis efforts.• Develop methods to improve reporting processes and streamline data workflows.
2026-03-09T00:00:00Z

Data Analyst

Delray Beach, FL
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a dedicated Data Analyst to join our team in Delray Beach, Florida. In this Contract to permanent position, you will play a vital role in ensuring the accuracy and consistency of data while driving operational efficiency and supporting organizational goals. This role requires a detail-oriented individual with strong analytical skills who can collaborate across departments and thrive in a dynamic environment. Responsibilities: • Gather, clean, and validate data from various sources to ensure consistency and reliability. • Update and maintain databases, spreadsheets, and dashboards with a meticulous attention to detail. • Support efforts related to data migration, integration, and quality assurance across systems. • Generate timely and accurate reports in response to internal data requests. • Identify and resolve data discrepancies by collaborating with relevant teams. • Document data processes, workflows, and standards to ensure clarity and consistency. • Partner with leadership to analyze data for insights that drive growth, efficiency, and impact. • Conduct forecasting, trend analysis, and reporting to support decision-making. • Develop donor segmentation strategies and analyze patterns to optimize fundraising efforts. • Present data findings in clear and accessible formats suitable for diverse audiences.
2026-02-27T00:00:00Z

Data Analyst

Palm Beach Gardens, FL
onsite
Temporary
0 - 0 USD / Yearly
The Data Analyst is responsible for transforming complex datasets into meaningful insights that support decision-making across the organization. This role works closely with business stakeholders, technical teams, and leadership to analyze data, build dashboards, optimize reporting workflows, and contribute to data-driven strategies. The position requires strong analytical capability, solid technical skills, and the ability to explain findings to non‑technical audiences.Key ResponsibilitiesData Management & Preparation<ul><li>Extract, clean, transform, and validate data from multiple sources including databases, spreadsheets, APIs, and cloud platforms.</li><li>Maintain data dictionaries, definitions, and documentation to ensure consistency across reporting environments.</li><li>Perform quality assurance checks to detect anomalies, missing values, inconsistencies, or data integrity issues.</li></ul>Analysis & Reporting<ul><li>Conduct exploratory data analysis to identify trends, performance drivers, and actionable insights.</li><li>Develop KPI dashboards, visualizations, and interactive reports using BI tools such as Power BI, Tableau, or Looker.</li><li>Prepare regular operational, financial, or performance reports for business units and leadership.</li><li>Translate business questions into analytical approaches and summarize findings clearly for stakeholders.</li></ul>SQL & Database Work<ul><li>Write intermediate to advanced SQL queries for data extraction, filtering, aggregation, and joining across relational databases.</li><li>Optimize query performance and support development of reusable SQL logic for reporting and analytics.</li><li>Collaborate with data engineers on schema changes, new data pipelines, and data model improvements.</li></ul>Advanced Analytics & Automation<ul><li>Build automated reporting workflows using SQL, Python, R, or ETL tools to reduce manual effort.</li><li>Perform statistical analysis, forecasting, segmentation, and other analytical techniques as needed.</li><li>Support experimentation, A/B testing, cohort analysis, or predictive modeling initiatives.</li></ul>Cross‑Functional Collaboration<ul><li>Partner with Finance, Operations, Marketing, Product, and IT to understand data needs and develop analytical solutions.</li><li>Gather user requirements, define scope, and manage expectations throughout analytics projects.</li><li>Present insights and recommendations to leadership in a clear, structured format.</li></ul>Data Governance & Best Practices<ul><li>Ensure compliance with internal data standards, privacy rules, and access policies.</li><li>Contribute to documentation, SOPs, and data governance initiatives to enhance data literacy across the business.</li><li>Support continuous improvement of analytics processes, dashboards, and metrics.</li></ul>
2026-03-13T00:00:00Z

Data Reporting Specialist

Riviera Beach, FL
onsite
Temporary
0 - 0 USD / Yearly
The Data Reporting Specialist is responsible for data management, reporting, and analysis within our business environment. This role serves as a key point of contact between IT and management, ensuring data integrity, system adoption, and timely reporting for both internal and external stakeholders. Key Responsibilities:<ul><li>Organize, retrieve, and analyze business and operations data across multiple sources/applications.</li><li>Act as a subject matter expert and champion for the organization’s Electronic Medical Records/Electronic Health Records (EMR/EHR) system (Credible Behavioral Health), promoting its adoption.</li><li>Develop and manage scheduled and ad hoc data reports for internal and external consumers, ensuring compliance with organizational standards and requirements.</li><li>Perform regular data uploads and submissions (daily, monthly, quarterly) as required by stakeholders or regulatory agencies.</li><li>Maintain security and confidentiality of all data via appropriate access controls and adherence to relevant security standards.</li><li>Provide direct support to EMR/EHR end-users and coordinate troubleshooting with IT as needed.</li><li>Organize, implement, and manage new hire onboarding, as well as ongoing EMR/EHR system training for staff.</li><li>Participate in meetings, trainings, and provide user support and other data-related tasks as assigned by the supervisor.</li></ul>
2026-02-27T00:00:00Z

EMR Data Analyst

Delray Beach, FL
onsite
Temporary
23 - 24 USD / Hourly
We are hiring for an EMR Data Analyst and play a critical role in driving our data reporting and electronic health record (EHR) optimization initiatives! If you have a passion for healthcare data, analytical acumen, and a desire to work with EMR/EHR systems, we want to hear from you.Key Responsibilities:<ul><li>Collaborate across business and IT teams to manage EHR/EMR data retrieval, analysis, and reporting</li><li>Organize and communicate data findings to leadership, supporting strategic decision-making</li><li>Develop data solutions integrating multiple internal applications and platforms</li><li>Build and manage data reporting for both internal and external stakeholders</li><li>Ensure timely daily, monthly, and quarterly uploads and submissions as required</li><li>Maintain strict data security standards and access controls</li><li>Deliver ongoing user support, training, and onboarding for EMR software</li><li>Participate in meetings, training sessions, and other initiatives as assigned</li></ul>
2026-03-14T00:00:00Z