We are looking for a Marketing Specialist to help shape and expand the market presence of a growing commercial litigation firm in Coral Gables, Florida. This role combines strategic marketing, business development support, digital visibility, and hands-on coordination across a wide range of initiatives. The ideal candidate will be comfortable working directly with attorneys and external partners while building scalable programs that strengthen brand awareness and support continued growth.<br><br>Responsibilities:<br>• Develop and carry out integrated marketing initiatives that support the firm’s growth goals and elevate its presence in the services market.<br>• Strengthen the firm’s brand identity by refining messaging, coordinating content creation, and managing distribution across websites, social platforms, directories, and targeted advertising channels.<br>• Partner with attorneys to create practical networking and business development plans that generate relationship-building opportunities, client meetings, and new matters.<br>• Design repeatable processes and supporting tools that expand business development participation across attorneys at different career stages while reducing reliance on manual activity tracking.<br>• Lead efforts to improve the firm’s visibility in AI-driven and digital search environments by working with web partners on content enhancements and maintaining an ongoing optimization plan.<br>• Identify relevant conferences, industry events, continuing education opportunities, and directory placements, then secure attorney engagement aligned with the firm’s marketing priorities.<br>• Coordinate responses to client RFPs by organizing submissions, drafting initial content for attorney review, finalizing materials, and monitoring progress through completion.<br>• Manage selected marketing operations and administrative projects such as CLE reporting support, client gifting coordination, branded materials, event logistics, and communication standardization across staff.<br>• Collaborate with outside vendors and internal stakeholders to keep marketing projects moving efficiently and ensure consistent execution across multiple channels.
<p>Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.</p><p>• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.</p><p>• Handle requests for product literature, price books, instruction manuals, and related support materials.</p><p>• Coordinate special parts orders and product sample requests for customers as well as the sales team.</p><p>• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.</p><p>• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.</p><p>• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.</p><p>• Build and maintain positive customer relationships through responsive service and consistent communication.</p><p>• Assist with additional administrative and service-related tasks as needed to support daily operations.</p>