Customer Service Manager Jobs in Blue Ash, OH

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Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-26T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
19 - 23 USD / Hourly
Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.Responsibilities:<ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul>
2026-10-30T00:00:00Z

Customer Service Representative

Brookville, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment. Responsibilities:• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.• Partner closely with purchasing to confirm required materials and components are available to support planned production.• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software. For immediate consideration, call 937.224.8326.
2026-11-02T00:00:00Z

Customer Service Representative

Sharonville, OH
onsite
Temporary to Hire
23 - 23 USD / Hourly
We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service. • Enter new orders into internal systems, review details for accuracy, and update records as customer needs change. • Assist customers with questions related to product availability, pricing, shipment timing, and order status. • Provide general product guidance and help customers identify suitable solutions based on their requirements. • Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment. • Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process. • Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved. • Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
2026-11-02T00:00:00Z

Sr. Customer Service Representative

Monroe, OH
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-11-03T00:00:00Z

Customer Support

Florence, KY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Support team member to assist individuals and families seeking support services. This Long-term Contract position focuses on guiding applicants through intake, eligibility review, and service coordination while delivering respectful, responsive assistance in a high-volume environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to handle sensitive information with care while helping connect households to programs that support greater stability. Responsibilities:• Conduct intake conversations with applicants and gather the information needed to evaluate requests.• Review financial, household, and utility documentation to confirm eligibility and complete application assessments in line with program guidelines.• Prepare and process assistance requests, payments, vouchers, or pledges accurately so clients receive timely support.• Communicate with utility companies, landlords, and community organizations to help resolve urgent service-related needs and coordinate available aid.• Track open cases, follow up on missing items, and update records to maintain accurate documentation and reduce processing delays.• Explain application outcomes, required documents, and next steps in clear language that helps clients understand the process.• Identify additional household needs and connect clients with relevant internal services or external community resources for broader support.• Work closely with program staff and partner agencies to encourage coordinated service delivery and effective referrals.• Provide empathetic, culturally aware, and detail-oriented service during every interaction while protecting confidentiality and treating clients with respect.
2026-11-03T00:00:00Z

Administrative & Customer Service

Cincinnati, Oh, OH
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking Administrative & Customer Support professionals for ongoing opportunities with clients throughout Greater Cincinnati and Northern Kentucky. We welcome applications from candidates interested in contract, contract-to-hire, and permanent positions.Opportunities may include:• Administrative Assistant• Executive Assistant• Customer Service Representative• Receptionist• Office Coordinator• Data Entry Specialist• Order Entry Specialist Typical Responsibilities• Provide administrative support to teams and managers• Respond to customer inquiries by phone and email• Enter and maintain accurate records• Coordinate schedules, meetings, and office activities• Process orders and prepare correspondence• Assist with additional tasks based on the assignment
2026-10-19T00:00:00Z

7 results for Customer Service Manager in Blue Ash, OH