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3 results for Customer Service Manager in Blue Ash, OH

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 25 USD / Hourly
Position OverviewWe are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers, resolving inquiries, processing orders, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.Key Responsibilities<ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer inquiries and resolve issues in a timely and professional manner.</li><li>Process orders, requests, and account updates accurately.</li><li>Maintain detailed customer records and documentation.</li><li>Coordinate with internal departments to ensure customer needs are met.</li><li>Follow up on customer concerns and ensure satisfactory resolution.</li><li>Assist with scheduling, data entry, filing, and administrative support as needed.</li><li>Maintain a positive and professional attitude when handling customer interactions.</li><li>Support office operations and contribute to a team-oriented environment.</li></ul>Preferred Experience<ul><li>Customer Service</li><li>Administrative Support</li><li>Call Center Operations</li><li>Order Processing</li><li>Reception/Front Desk</li><li>Data Entry</li><li>Retail or Hospitality Experience</li><li>CRM Systems</li></ul>Key Skills<ul><li>Customer Relations</li><li>Communication</li><li>Problem Solving</li><li>Data Entry</li><li>Organization</li><li>Time Management</li><li>Conflict Resolution</li><li>Multi-Tasking</li><li>Teamwork</li><li>Professionalism</li></ul>Why Join Us?<ul><li>Stable and growing company</li><li>Positive team environment</li><li>Opportunity for advancement</li><li>Competitive compensation and benefits</li><li>Convenient Hyde Park location</li></ul>
2026-06-19T00:00:00Z

Client Services Associate

Cincinnati, OH
onsite
Permanent / Full Time
95000 - 100000 USD / Yearly
We are looking for a detail-oriented Client Services Associate to support individuals and families with insurance, billing, and property-related administrative needs in Cincinnati, Ohio. This position combines client service, bookkeeping coordination, and vendor management to help maintain organized financial records and dependable day-to-day support. The ideal candidate is comfortable balancing multiple priorities, communicating with a range of stakeholders, and handling sensitive information with professionalism. Responsibilities: • Coordinate annual health insurance renewal and enrollment activities for family clients, helping ensure timely submissions and accurate coverage selections. • Partner with brokers to organize insurance options and support implementation of coverage strategies that align protection needs with cost efficiency. • Administer bill payment activities for several clients by reviewing documentation, confirming accuracy, and ensuring payments are processed on schedule. • Work alongside Accounts Payable and real estate support teams to monitor invoices, secure approvals, and maintain payment timelines. • Arrange utility accounts and essential property services for newly acquired or established residences, and follow through to confirm billing begins correctly. • Maintain regular communication with clients, vendors, brokers, and internal partners to resolve questions and keep service activities moving forward. • Prepare, track, and organize financial and administrative records so documentation remains complete, accessible, and audit-ready. • Handle private client and financial information with sound judgment, discretion, and a high standard of confidentiality.
2026-07-01T00:00:00Z

Sales Manager

Cincinnati, OH
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a dynamic Sales Manager to drive revenue growth and lead sales efforts for our service-based organization in Springdale, Ohio. This role combines strategic planning, customer relationship management, and team leadership to achieve ambitious sales targets. The ideal candidate will have a proven track record in B2B sales and the ability to manage both new business development and existing client portfolios. Responsibilities: • Develop and implement effective sales strategies to maximize revenue from new and existing customers. • Actively prospect and qualify leads to identify new business opportunities and close deals. • Manage a portfolio of key accounts, ensuring repeat business, renewals, upselling, and cross-selling opportunities. • Build and maintain strong relationships with customers, acting as a trusted advisor and understanding their unique needs. • Collaborate with technical presales teams to deliver tailored solutions and compelling presentations. • Oversee contract negotiations and pricing discussions to secure profitable agreements. • Provide guidance, coaching, and support to sales team members, fostering a high-performance culture. • Coordinate with sales administration to ensure accurate quotations, order processing, and reporting. • Track and analyze sales performance metrics, market trends, and customer feedback to refine strategies. • Report pipeline activity and sales forecasts to management, ensuring transparency and alignment with organizational goals.
2026-06-09T00:00:00Z