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7 results for Customer Service Manager in Blue Ash, OH

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
20 - 26 USD / Hourly
Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.Responsibilities<ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.
2026-08-14T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
Dayton area company is seeking a professional and customer-focused Customer Service Representative for a 4-month contract assignment. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of ERP systems. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul>
2026-08-07T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a team in Dayton, Ohio in a contract position with the potential to become permanent. This role supports document intake, eligibility review, and customer service activities by ensuring information is accurate, complete, and handled according to established guidelines. The ideal candidate is organized, detail-oriented, and comfortable managing high-volume administrative work while assisting with inbound and outbound customer communication. Responsibilities: • Review submitted forms and supporting paperwork for completeness, accuracy, and compliance with company policies before processing. • Prepare and distribute outbound correspondence and documentation, ensuring each item is aligned with internal procedures and timing requirements. • Examine policy and contract details to confirm benefit coverage, participant status, and eligibility outcomes. • Validate spouse-related fee information and forward confirmed items to the appropriate team for further handling. • Generate recurring reports for internal teams and external partners to support operational tracking and follow-up. • Maintain and update termination-related records so account information remains current and accurate. • Respond to customer inquiries through inbound and outbound communication, providing clear assistance and status updates. • Support additional service and administrative tasks as needed to help meet team goals and daily workload demands.
2026-08-20T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
22 - 30 USD / Hourly
We are looking for a technically minded Customer Service Representative to support industrial customers in Ohio. This contract-to-permanent opportunity is ideal for someone who can quickly understand product details, respond with urgency, and help customers identify the right solution for their application. The role is best suited to a detail-oriented individual who is comfortable working in a high-volume manufacturing environment where multiple requests, orders, and technical questions must be handled efficiently. Responsibilities: • Respond to inbound calls and emails from customers, providing timely assistance with product inquiries, order-related questions, and application needs. • Review customer requirements and translate technical specifications into appropriate product recommendations for industrial and electromechanical applications. • Enter orders accurately, prepare purchase-related documentation, and maintain clear records within internal systems. • Help customers evaluate factors such as voltage, wattage, dimensions, controls, sensors, and heater configurations to identify suitable products. • Troubleshoot product and application issues by asking effective questions, analyzing information, and guiding customers toward practical solutions. • Manage a steady flow of requests while balancing competing priorities in a fast-paced, transactional work environment. • Communicate clearly with internal teams to confirm product availability, specifications, and order details so customer needs are met efficiently.
2026-08-19T00:00:00Z

Customer Experience Specialist

Middletown, OH
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and internal teams by keeping orders, account activity, and service requests moving efficiently from start to finish. This contract opportunity with potential for a permanent role is based in Ohio and is ideal for someone who excels at communication, organization, and solving customer issues in a fast-paced environment. The person in this role will help create a positive client experience by coordinating across departments, maintaining accurate account information, and ensuring timely follow-up on customer needs. Responsibilities: • Serve as the primary point of contact for assigned customers or territories, responding promptly and ensuring requests are handled within expected timeframes. • Partner with sales team members to stay informed on client needs, order activity, pricing updates, concerns, and overall account status. • Maintain accurate customer records, reports, and account documentation within company databases and related systems. • Review workflows and customer feedback to identify opportunities to improve service, packaging, shipping, billing, or other operational processes. • Document customer communications thoroughly, including questions, concerns, resolutions, and any follow-up actions taken. • Coordinate with production, transportation, and accounting teams to manage returns, credits, replacement orders, and other service-related needs. • Support new business activity by assisting with product inquiries, quote preparation, and customer account setup, including credit application paperwork. • Learn and use company platforms and customer-specific software tools to manage orders, quoting, and service requirements effectively. • Participate in on-call support coverage as needed, including occasional evenings, weekends, and holidays. • Provide additional customer and sales support duties as business needs require.
2026-08-20T00:00:00Z

Supply Chain Manager

Cincinnati, OH
onsite
Temporary to Hire
30 - 33 USD / Hourly
We are looking for a Supply Chain Manager to support customer order fulfillment and inventory performance in Blue Ash, Ohio. This contract position with permanent potential is ideal for someone who can coordinate purchasing, logistics, and supply planning activities while maintaining strong service levels for both customers and internal partners. The role will focus on improving product availability, overseeing order flow across multiple locations, and helping maintain efficient day-to-day supply chain operations. Responsibilities: • Oversee the full customer order lifecycle, ensuring requests are reviewed, entered accurately, and processed in line with established operating standards. • Coordinate product replenishment between company locations to maintain material availability and support customer demand. • Track open orders with international and domestic partners, helping prioritize fulfillment and resolve delays that could affect delivery commitments. • Manage inventory levels against forecasted demand and agreed safety stock targets to support consistent service performance. • Work closely with purchasing, shipping, and logistics partners to control supply chain expenses while maintaining delivery expectations. • Identify potential supply disruptions early and organize corrective actions to reduce risk to customers and operations. • Consolidate customer demand information, including orders and forecasts, into internal tracking tools to improve planning visibility. • Monitor outbound shipments and follow through to ensure deliveries meet agreed terms and customer expectations. • Maintain and refine documented procedures for supply chain activities and provide operational backup support across shipping, accounting, and other non-technical shop functions as needed. • Assist with recruitment-related and other administrative support activities when requested by leadership.
2026-08-17T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Support team member to join our team in Fairfield, Ohio. This Long-term Contract position is ideal for someone who enjoys helping others, handling administrative support tasks, and providing timely responses to customer questions. The role requires strong communication, solid research abilities, and a proactive approach to resolving routine service issues in an onsite environment. Responsibilities: • Respond to customer questions through email and other communication channels with professionalism and accuracy. • Investigate routine service concerns, gather relevant information, and provide clear follow-up to support resolution. • Perform day-to-day office support activities that help maintain smooth customer service operations. • Assist with answering inquiries from internal and external contacts while ensuring a positive service experience. • Troubleshoot basic customer issues and escalate more complex matters to the appropriate team when needed. • Maintain organized records of interactions, requests, and service updates in accordance with team procedures. • Support hiring-related coordination and administrative tasks as assigned within the department.
2026-08-18T00:00:00Z