We are seeking a dedicated Customer Service Representative to join our team in Sharonville, Ohio. In this long-term contract role, you will serve as the primary point of contact for customers, ensuring their needs are met efficiently and with care. This position offers an excellent opportunity to showcase your communication skills and your ability to coordinate service operations effectively.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, addressing inquiries and escalating issues to dispatchers when necessary.<br>• Accurately record call details and input information into the system in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to meet customer needs.<br>• Dispatch technicians, track their activities, and ensure optimal productivity and cost efficiency throughout the day.<br>• Handle customer concerns by investigating issues, routing them to appropriate staff, and following up as required.<br>• Manage daily labor levels to align with workload demands, releasing labor when necessary in consultation with the Operations Manager.<br>• Proactively contact customers to maintain service quality and share relevant data with leadership.<br>• Work closely with accounting teams to assist with new customer setups and purchase order inquiries.<br>• Utilize service management software and demonstrate proficiency in Office tools to support daily operations.<br>• Take on additional tasks as assigned, such as training and contributing to special projects.
<p>We are seeking a dedicated Operations Support & Inventory Coordinator to provide critical support to our team. In this role, you will be responsible for customer service, administrative tasks, and managing shipping, receiving, and inventory functions. The ideal candidate will be organized, detail-oriented, and comfortable multitasking in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer calls and emails, creating new cases as needed</li><li>Process invoices promptly and accurately</li><li>Provide operational and administrative support for assigned departments</li><li>Update customer records and perform general administrative duties</li><li>Follow up on action items and escalate cases to the appropriate team members when necessary</li><li>Enter order details accurately into the computer system</li><li>Label packages with all necessary information</li><li>Verify documentation for accuracy prior to shipping</li><li>Pack items for shipment according to protocol</li><li>Monitor inventory levels and place orders to replenish stock as needed</li></ul><p><br></p><p>For immediate consideration, call 937.224.8326</p><p><br></p>
<p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a motivated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing data entry tasks, processing enrollments, and handling vendor communications. This role requires excellent organizational skills and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals and verify submissions for confirmation.</p><p>• Process enrollments and post eligibility details to ensure timely updates.</p><p>• Communicate effectively with vendors and representatives to address inquiries or resolve issues.</p><p>• Generate and analyze reports to support operational efficiency.</p><p>• Handle scanning and indexing of documents to maintain organized records.</p><p>• Distribute mail and manage incoming correspondence in a timely manner.</p><p>• Answer inbound phone calls with professionalism and provide helpful solutions.</p><p>• Schedule appointments and maintain calendars to optimize workflows.</p><p>• Utilize Microsoft Excel and Word to create and manage documentation.</p><p>• Respond to email inquiries to ensure clear and timely communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Chester NT, Ohio. In this Contract to permanent position, you will play a vital role in handling customer inquiries, managing appointments, and ensuring seamless communication between teams. This opportunity offers a dynamic environment where your organizational skills and customer service expertise will be highly valued.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries, providing detailed information and scheduling appointments.<br>• Maintain consistent follow-ups with leads to ensure timely communication and conversion to sales.<br>• Coordinate and organize sales appointments, accurately recording details in the system.<br>• Track the progress of scheduled leads and ensure effective conversion rates.<br>• Submit and process paperwork for sold jobs, ensuring accuracy and completeness.<br>• Collaborate with the warehouse to ensure the correct equipment and parts are prepared for each job.<br>• Communicate professionally with sales teams, partners, and warehouse staff to resolve issues and ensure smooth coordination.<br>• Utilize office software and company systems to manage leads, update customer records, and maintain accurate documentation.<br>• Provide administrative support to the sales and operations teams to enhance daily efficiency.<br>• Assist with general office tasks to support organizational operations.
We are looking for a detail-oriented Client Service Coordinator - Associate to join our team on a contract basis in Cincinnati, Ohio. In this part-time role, you will work 25 hours per week over a 12-week period, assisting in administrative tasks, event coordination, and branch support. This position is a great opportunity to contribute to the smooth operation of our team while gaining valuable experience in client service and office coordination.<br><br>Responsibilities:<br>• Manage supply orders, including stationery, licensing, and expense reporting.<br>• Provide administrative support to advisors as needed, ensuring smooth daily operations.<br>• Assist the Operations Leader with planning and executing branch events.<br>• Coordinate logistics for branch meetings, including confirming attendance, ordering lunch, and tracking participation.<br>• Handle mail distribution and related tasks to ensure efficient communication.<br>• Organize and send invitations for regional webinars hosted by the branch.<br>• Support advertising efforts and ensure compliance with organizational guidelines.<br>• Contribute to special projects and initiatives within the organization.
We are looking for a Senior Administrative Assistant to support property management operations and tenant relations in Cincinnati, Ohio. In this Contract to permanent position, you will play a key role in ensuring the smooth operation of administrative tasks while assisting with tenant communications and office management. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn new processes.<br><br>Responsibilities:<br>• Handle incoming calls from tenants regarding property-related issues and provide prompt assistance.<br>• Prepare and manage contracts and ensure timely follow-up on tenant concerns.<br>• Input payment details and verify payment statuses using software tools.<br>• Coordinate with tenants to address late or incorrect rent payments and communicate updates to the accounting department.<br>• Maintain office supplies inventory and ensure the workspace is adequately stocked.<br>• Oversee administrative processes such as managing maintenance staff hours, processing tenant invoices, and reviewing expense reports.<br>• Record monthly property meter readings and submit check requests for approval.<br>• Prioritize urgent tenant concerns, such as maintenance issues, and address them efficiently.<br>• Collaborate with various departments to ensure accurate and timely processing of administrative tasks.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Cincinnati, Ohio. In this Contract to permanent position, you will play a crucial part in ensuring accurate and timely processing of invoices while maintaining strong vendor relationships. This position offers an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions accurately for all managed associations, ensuring compliance with company policies.</p><p>• Review and correct errors in batch computations and vendor coding prior to final processing.</p><p>• Post invoices, process payments, and print checks for distribution.</p><p>• Match check copies to corresponding backup documents and maintain organized vendor files.</p><p>• Manage pending files for additional processing cycles and maintain accurate records.</p><p>• Input new vendor information into the system, including W-9 forms and insurance details.</p><p>• Respond promptly to vendor and manager inquiries, providing excellent customer service.</p><p>• Collaborate with supervisors and team members to address tasks and meet deadlines effectively.</p><p>• Uphold high ethical standards while adhering to company policies and procedures.</p><p>• Identify opportunities to improve processes and promote efficiency within the accounts payable function.</p>
We are looking for a highly organized and detail-oriented Property Management Assistant to join our team in Cincinnati, Ohio. In this part-time role, you will provide essential administrative support to ensure smooth operations across tenant relations and property management tasks. This is a long-term contract position, offering an opportunity to contribute your skills to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Assist in drafting and distributing notice letters and other tenant communications.<br>• Manage purchase orders and ensure accurate record-keeping.<br>• Provide administrative support for property management operations, including tenant inquiries and maintenance coordination.<br>• Handle inbound calls professionally and address tenant concerns or redirect appropriately.<br>• Perform data entry tasks to maintain accurate property management records.<br>• Collaborate with team members to support day-to-day operations and resolve issues efficiently.<br>• Ensure compliance with property management policies and procedures through diligent documentation.<br>• Utilize Yardi software to manage property-related data and streamline processes.<br>• Support receptionist duties, including greeting visitors and managing office correspondence.
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Cincinnati, Ohio. This role involves providing essential support to the team and contributing to the success of the program. The ideal candidate will have strong organizational skills and the ability to collaborate effectively with various stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with college departments and divisions to ensure accurate and consistent communication of information.</p><p>• Manage and maintain the prospective student database within the customer relationship management system, ensuring accuracy and efficiency.</p><p>• Assist the program by supporting resume writing initiatives and providing administrative assistance to the director.</p><p>• Coordinate event logistics, including preparation of materials and communication with stakeholders.</p><p>• Perform receptionist duties, including greeting visitors and handling inquiries with care and accuracy.</p><p>• Take on additional responsibilities as assigned to support team goals.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Newport, Kentucky. In this role, you will provide essential support for monthly conferences, ensuring smooth operations and a positive experience for attendees. This position requires excellent customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Assist with the registration process for monthly conferences, ensuring accuracy and timeliness.<br>• Provide exceptional customer service to conference attendees, addressing inquiries and resolving concerns.<br>• Maintain organized records and documentation related to conference activities.<br>• Coordinate with team members to ensure all logistical aspects of the conferences are handled effectively.<br>• Prepare and distribute materials for conference participants as needed.<br>• Monitor and respond to emails and other communications related to conference planning.<br>• Handle administrative tasks such as scheduling, data entry, and report generation.<br>• Identify opportunities to improve processes and enhance the attendee experience.<br>• Support the team in addressing any last-minute challenges during conferences.<br>• Ensure compliance with organizational standards and procedures throughout all tasks.
<p>We are looking for an experienced Wholesale Account Manager to join our team in Cincinnati, Ohio. In this role, you will oversee and nurture relationships with wholesale accounts, ensuring their needs are met and expectations exceeded. You will play a key part in driving business growth by coordinating between internal teams and clients, while identifying opportunities for improvement and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong relationships with existing wholesale accounts, ensuring all agreements and obligations are fulfilled.</p><p>• Collaborate with customer service teams to address order processing, resolve issues, and provide consistent account support.</p><p>• Work closely with marketing teams to implement channel-specific promotions and strategies.</p><p>• Prepare and analyze sales forecasts to assist in supply chain and inventory planning.</p><p>• Monitor account performance, identify risks, and take proactive steps to ensure retention.</p><p>• Evaluate current processes to identify and execute improvements in communication and account management.</p><p>• Provide data-driven insights to enhance client satisfaction and operational effectiveness.</p><p>• Act as a key point of contact for clients, ensuring timely and attentive communication.</p><p>• Support business development efforts by identifying areas for growth within existing accounts.</p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team and support both <strong>Collections</strong> and <strong>Cash Application</strong> functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Collections</strong></p><ul><li>Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email.</li><li>Maintain detailed notes documenting all collection activities.</li><li>Respond to customer inquiries and take proactive measures to keep accounts current.</li><li>File, scan, and email invoices as needed.</li><li>Assist with additional collection-related duties as assigned.</li></ul><p><strong>Cash Application</strong></p><ul><li>Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions.</li><li>Reconcile daily cash receipts and deposit reports against bank or lockbox records.</li><li>Apply payments to the correct customer accounts and open invoices.</li><li>Research and resolve unapplied or unidentified payments quickly and accurately.</li><li>Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds.</li></ul><p><br></p>
<p>We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries with empathy and professionalism, ensuring a positive experience.</p><p>• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.</p><p>• Monitor TikTok engagement and oversee activities related to the TikTok Shop.</p><p>• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.</p><p>• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.</p><p>• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.</p><p>• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.</p><p>• Analyze promotional performance using Triple Whale to inform future marketing initiatives.</p><p>• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.</p>
<p>We are looking for an experienced Cloud Engineer to join our team. This is a long-term contract opportunity where you will play a critical role in implementing and optimizing Oracle Cloud solutions. The position requires a strategic thinker with a strong technical background and the ability to collaborate across diverse teams to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of Oracle Cloud Field Service and Customer Experience (CX) modules, ensuring seamless integration with existing systems.</p><p>• Configure and deploy advanced Oracle Cloud solutions tailored to client needs.</p><p>• Collaborate closely with onshore and offshore teams as well as client stakeholders to align project goals.</p><p>• Provide expert guidance on best practices for service workflows and customer engagement.</p><p>• Support the integration of Oracle Cloud Financials and Supply Chain Management modules with new systems.</p><p>• Utilize AWS technologies like Amazon EC2, Auto Scaling, and Ansible to enhance cloud infrastructure.</p><p>• Monitor cloud system performance and scalability to ensure optimal operation.</p><p>• Troubleshoot and resolve technical issues related to cloud services promptly.</p><p>• Document technical configurations and processes to maintain clear communication across teams.</p><p>• Ensure compliance with security protocols and industry standards during cloud implementation.</p>
We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they can guide a team while contributing to the growth and maturity of IT processes.<br><br>Responsibilities:<br>• Lead a team of four IT support professionals, providing direction and mentorship to enhance their skills and performance.<br>• Serve as the primary escalation point for Tier 2 issues, ensuring quick and effective resolution of complex support cases.<br>• Oversee the management and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a structured tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft Office 365 and related tools to meet organizational needs.<br>• Manage endpoint devices, including patching and updates, through NinjaOne to ensure smooth functionality.<br>• Supervise workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics.<br>• Build and maintain a SharePoint-based intranet to support team collaboration and information sharing.<br>• Collaborate with marketing teams to implement SharePoint-driven initiatives and enhance digital content.<br>• Identify areas for improvement in IT processes and team capabilities, developing strategies to address skill gaps and operational inefficiencies.
We are looking for a skilled Accounts Receivable Clerk to join our team in Moraine, Ohio. This Contract-to-permanent position offers the opportunity to apply your expertise in collections while contributing to the efficient management of accounts. The ideal candidate will have strong attention to detail and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Analyze customer accounts to identify payments made, refunds due, or balances eligible for transfer.<br>• Process requests for updates to customer profiles, including address changes, credit term modifications, and other maintenance tasks.<br>• Document customer interactions and communication, ensuring accurate records of calls and correspondence.<br>• Verify invoice details against purchase orders or contracts, including quantities, pricing, payment terms, and applicable taxes.<br>• Assist in preparing reconciliation documents to ensure accuracy across accounts.<br>• Compile and generate daily, weekly, monthly, and annual reports, statements, and invoices as required.<br>• Draft correspondence and reports as needed to support departmental functions.<br>• Perform additional tasks as assigned to support the overall efficiency of the team.
We are looking for a detail-oriented Claims Processor to join our team on a contract basis in Cincinnati, Ohio. In this role, you will handle high-volume data entry tasks, manage insurance claims, and provide excellent customer service to clients. This position offers an opportunity to contribute to the efficient resolution of property insurance claims in a focused and collaborative environment.<br><br>Responsibilities:<br>• Process insurance claims with accuracy and attention to detail, ensuring compliance with company policies.<br>• Perform high-volume numeric data entry tasks to maintain accurate claim records.<br>• Utilize Microsoft Excel to organize, analyze, and track claim-related information.<br>• Assist customers by addressing inquiries and providing updates on their claims.<br>• Collaborate with team members to resolve property insurance claims efficiently.<br>• Review and verify claim documentation for completeness and accuracy.<br>• Communicate with clients to obtain necessary information and clarify claim details.<br>• Identify and report discrepancies or issues during the claims processing workflow.<br>• Maintain confidentiality and adhere to industry standards in handling sensitive client data.
We are looking for a detail-oriented and friendly individual to join our team as a Patient Registration Specialist in Blue Ash, Ohio. In this Contract-to-Permanent role, you will play a vital part in ensuring a smooth registration process for patients while maintaining accurate records and providing excellent customer service. This position is within the healthcare sector, offering an opportunity to contribute meaningfully to patient care.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring a positive first impression.<br>• Maintain and update patient records with accuracy and confidentiality.<br>• Handle insurance claims and payment processing efficiently.<br>• Monitor inventory levels and order supplies as needed.<br>• Coordinate patient scheduling and registration processes.<br>• Verify medical insurance details to ensure proper billing.<br>• Assist patients with inquiries, providing clear and helpful information.<br>• Perform general administrative duties to support daily operations.<br>• Address any issues or concerns related to patient registration promptly.
<p>We are seeking a detail-oriented and motivated <strong>Staff Accountant</strong> to join our accounting team. The Staff Accountant will support daily accounting operations, maintain accurate financial records, and assist with month-end close and reporting. This role is ideal for someone who is analytical, organized, and eager to grow in the accounting field.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and post journal entries, ensuring accuracy and proper documentation</li><li>Reconcile bank accounts, credit cards, and general ledger accounts</li><li>Assist with month-end and year-end close processes</li><li>Maintain accounts payable and accounts receivable records</li><li>Process vendor invoices, employee expenses, and customer payments</li><li>Support the preparation of financial statements and management reports</li><li>Assist with budgeting, forecasting, and variance analysis</li><li>Help maintain compliance with internal controls and accounting policies</li><li>Provide audit support and gather required documentation</li><li>Perform ad-hoc projects and financial analysis as needed</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Staff Accountant to join our team in Fairfield, Ohio. In this role, you will be responsible for supporting essential accounting functions, including cash reporting, accounts receivable management, and financial processes. This position offers an opportunity to contribute to a dynamic workplace while utilizing your expertise in accounting and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Perform reconciliations and reporting related to cash transactions.</p><p>• Process customer payments and ensure timely handling of financial activities.</p><p>• Maintain and update customer account records with precision and accuracy.</p><p>• Generate and distribute invoices to clients in compliance with company policies.</p><p>• Monitor and manage accounts receivable, ensuring effective collections.</p><p>• Assist in month-end closing procedures, including preparing journal entries.</p><p>• Support the preparation and review of financial reports as needed.</p><p>• Collaborate with team members to address and resolve accounting discrepancies.</p><p>• Apply knowledge of corporate tax and sales tax to ensure compliance.</p><p>• Utilize general ledger systems to maintain accurate financial records.<strong>Key Responsibilities:</strong></p><ul><li>Assist in the preparation and maintenance of financial reports, including balance sheets, income statements, and other documentation (Source: 2026 RH Salary Guide.xlsx).</li><li>Perform account reconciliations to ensure financial accuracy and resolve discrepancies.</li><li>Support month-end, quarter-end, and year-end financial close processes.</li><li>Record and review journal entries while maintaining accurate general ledger accounts.</li><li>Monitor compliance with company policies, accounting standards (e.g., GAAP or IFRS), and relevant regulations.</li><li>Prepare and assist with external and internal audits by maintaining supporting documentation and records.</li><li>Analyze financial data to identify variances or trends and recommend corrective actions as needed.</li><li>Collaborate cross-functionally to ensure accurate financial reporting and to facilitate smooth operations across departments.</li><li>Support the budgeting and forecasting processes by providing relevant financial data.</li><li>Provide general support to the accounting team and perform additional duties as assigned.</li></ul><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821 </p>
<p>We are looking for a skilled Pod Lead specializing in ServiceNow development to join our team in Blue Ash, Ohio. In this role, you will lead the creation, customization, and implementation of ServiceNow applications, ensuring they meet business needs and performance standards. This position offers an exciting opportunity to collaborate with cross-functional teams and guide less experienced developers, fostering innovation and growth.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the design, development, and deployment of ServiceNow applications and modules to meet organizational requirements.</p><p>• Provide guidance and support to less experienced developers, conducting thorough code reviews and promoting adherence to best practices.</p><p>• Collaborate with various teams to gather requirements, define project scope, and deliver tailored solutions.</p><p>• Customize workflows, business rules, UI policies, and client scripts to align with client-specific needs.</p><p>• Monitor and optimize the ServiceNow platform to ensure stability, performance, and scalability.</p><p>• Stay up-to-date with ServiceNow updates and provide recommendations for upgrades or enhancements.</p><p>• Prepare and maintain detailed documentation for technical specifications, architecture, and deployment processes.</p><p>• Ensure seamless integration of ServiceNow applications with existing systems and configurations.</p><p>• Troubleshoot and resolve issues within the platform to maintain operational integrity.</p><p>• Drive continuous improvement initiatives to enhance platform functionality and user experience.</p><p><br></p><p>Develop new and update existing workflows, forms, integrations, reports, dashboards and process automation</p><p>Tool capability requires use of modern development tools and techniques including; ServiceNow Workflow, Flow Designer, Integration HUB, REST API, JavaScript and other web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML)</p>
We are looking for a detail-oriented Contracts Administrator to join our team in Monroe, Ohio. In this role, you will play a vital part in supporting the Purchasing Department and ensuring the effective management and execution of contractual agreements. This is a contract position, offering an excellent opportunity for long-term growth in the construction industry.<br><br>Responsibilities:<br>• Prepare and distribute original purchasing agreements to internal and external stakeholders.<br>• Address inquiries from customers and team members regarding contract details or copies.<br>• Collaborate with the Risk Department, Contracts Manager, and Operations to verify subcontractor indemnity and insurance requirements before releasing agreements.<br>• Maintain administrative oversight of departmental operations to ensure smooth workflows.<br>• Provide backup support to colleagues within the Contracts Department as needed.<br>• Verify that all documents comply with company policies, standards, and procedures.<br>• Manage the issuance and tracking of master agreements, including maintaining accurate lists and files.<br>• Review and process corrections on agreements to ensure accuracy and consistency.
We are looking for a dedicated Financial Crimes Compliance Analyst to join our team in Blue Ash, Ohio. In this role, you will contribute to delivering high-quality services to our global clients while ensuring compliance with financial regulations. This position offers an opportunity to collaborate with professionals on various tasks, including analysis, reporting, and process improvement.<br><br>Responsibilities:<br>• Conduct thorough assessments of transactional data to identify unusual or suspicious activities.<br>• Investigate and escalate potential anti-money laundering (AML) concerns based on established typologies.<br>• Perform detailed client profile evaluations using internal systems, open-source media, and negative news checks.<br>• Prepare clear and concise documentation to summarize observations and recommend next steps.<br>• Develop and maintain project status reports that highlight achievements, challenges, and action plans.<br>• Monitor project budgets and compare actual hours worked against planned estimates.<br>• Create comprehensive reports that include detailed findings and visual dashboards.<br>• Mentor less experienced team members by providing guidance, feedback, and support in delivering client services.<br>• Collaborate with client teams to understand their current systems and processes for targeted improvements.<br>• Identify opportunities to enhance service delivery through automation and standardization.
<p>We are looking for a Configuration Analyst I to join our team in West Chester, Ohio. This is a long-term contract position ideal for someone with a keen eye for detail and a strong ability to analyze product design changes. The role involves ensuring adherence to configuration management standards while collaborating with customers and manufacturers to maintain accurate documentation and reporting processes.</p><p><br></p><p>Responsibilities:</p><p>• Analyze product design changes to evaluate their impact on functionality and overall design.</p><p>• Prepare and maintain documentation necessary to implement design changes effectively.</p><p>• Collaborate with customers and manufacturers to establish and manage reporting processes for product changes.</p><p>• Review engineering change data to ensure compliance with configuration management policies and procedures.</p><p>• Monitor activities related to documentation changes and ensure alignment with established guidelines.</p><p>• Assist in maintaining consistency and accuracy in product configurations across all processes.</p><p>• Provide support to ensure procedural adherence and address any discrepancies in configuration management.</p><p>• Work under supervision to execute tasks based on pre-established guidelines and instructions.</p><p>• Coordinate with relevant stakeholders to streamline change reporting and documentation processes.</p><p>• Apply knowledge of industry practices and procedures to ensure effective product configuration management.</p>
