4 results for Customer Service Manager in Blue Ash, OH

Cincinnati, OH
onsite
Contract / Temporary to Hire
17.5 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-05T00:00:00Z

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-02-27T00:00:00Z

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-02-25T00:00:00Z

Cincinnati, OH
onsite
Permanent
65000 - 75000 USD / Yearly
We’re seeking a motivated and detail-oriented Billing Manager to lead our billing operations and ensure accuracy, timeliness, and compliance across all invoicing and accounting functions. Key Responsibilities: <ul><li>Oversee the billing process from start to finish, ensuring accuracy and efficiency.</li><li>Collaborate with accounting and finance teams to reconcile billing discrepancies.</li><li>Monitor accounts receivable and follow up on outstanding invoices.</li><li>Develop and implement billing procedures and policies.</li><li>Generate reports and provide insights to leadership on billing performance.</li><li>Ensure compliance with internal controls and external regulations.</li></ul>
2026-02-26T00:00:00Z