5 Results for Customer Service Manager Jobs in Blue Ash, OH

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Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-07T00:00:00Z

Sr. Customer Service Representative

Monroe, OH
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-10-07T00:00:00Z

Patient Service Representative

Blue Ash, OH
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-10-09T00:00:00Z

Director of Client Services

Cincinnati, OH
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Director of National Accounts Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days RemoteBase Salary plus Bonus/Profit Sharing Job Summary:The Director of National Accounts serves as the strategic sales lead for the Company's national accounts, partnering with Sales, Marketing, Dealers, and Executive Leadership to expand our presence with builders, developers, architects, contractors, and property management organizations. Key Responsibilities:<ul><li>Develop and execute national account strategies that drive revenue growth, market expansion, and long-term strategic partnerships. </li><li>Identify, prioritize, and develop new national account opportunities within the Single Family and Multifamily residential markets. </li><li>Build executive-level relationships with national and regional builders, owner developers, architects, general contractors, remodelers, property management companies, and other key industry partners. </li><li>Lead the national account sales process from prospecting and relationship development through contract negotiation, specification, implementation, and ongoing account management. </li><li>Create strategic partnership programs that strengthen the Company's brand presence and customer experience. </li><li>Collaborate with national customers to understand their business objectives and develop joint growth initiatives that create mutual success. </li><li>Partner with Sales Managers, Territory Managers, and Sales Representatives to transition national opportunities into regional sales execution. </li><li>Support forecasting, strategic account planning, and territory development in partnership with Sales Leadership. </li><li>Participate in executive customer meetings, joint sales calls, product presentations, and strategic account planning sessions. </li><li>Strengthen dealer partnerships while expanding dealer opportunities with builders, developers, architects, and contractors. </li><li>Collaborate with Marketing to develop sales presentations, educational content, customer resources, and promotional programs that support national account growth. </li><li>Increase product specifications through relationships with builders, architects, designers, and developers. </li><li>Deliver Lunch & Learn presentations, educational seminars, executive briefings, and product demonstrations that promote the Company's solutions. </li><li>Represent the Company at industry trade shows, conferences, networking events, and key association meetings. </li><li>Actively participate in organizations such as NAHB, NMHC, NAA, AIA, ASID Industry Partners, and other industry associations. </li><li>Maintain accurate CRM data, opportunity tracking, customer contacts, and sales pipeline reporting. </li><li>Partner with Sales, Marketing, and Executive Leadership to align strategic initiatives and business objectives. </li><li>Provide market intelligence, customer insights, and competitive analysis to support product development and business planning. </li><li>Promote a culture of collaboration, accountability, customer focus, and continuous improvement throughout the organization</li></ul>
2026-09-28T00:00:00Z

5 results for Customer Service Manager in Blue Ash, OH