<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>We are looking for a skilled Salesforce Administrator to join our team. In this role, you will play a key role in managing and optimizing Salesforce systems to support business processes. The role offers an excellent opportunity for growth within a dynamic and innovative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Salesforce applications, ensuring optimal performance and usability.</p><p>• Develop and implement customized solutions within Salesforce, including workflows, reports, and dashboards.</p><p>• Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.</p><p>• Debug and troubleshoot issues within Salesforce, utilizing tools such as Trace Debug to ensure system efficiency.</p><p>• Configure and manage permission sets, profiles, and security settings within Salesforce.</p><p>• Create and maintain batch classes, queueable apex classes, and asynchronous processes.</p><p>• Design and deploy Salesforce flows, including Screen Flows and Record Triggered Flows, based on operational requirements.</p><p>• Perform API integrations and manage REST resources, including creating endpoints and making callouts using Named Credentials.</p><p>• Oversee projects related to data integration, including bulk data pulls to Snowflake using tools like Rivery.</p><p>• Document processes and procedures to ensure clarity and continuity across the team.</p>
