<p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
<p>We are seeking an experienced International Trade Specialist to support global import/export operations and ensure compliance with international trade regulations. This role will be responsible for managing trade compliance activities, tariff classifications, customs documentation, import/export transactions, and regulatory reporting. The ideal candidate will serve as a subject matter expert on trade regulations, tariffs, customs requirements, and global logistics while partnering cross-functionally to mitigate compliance risk and support business operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Determine product tariff and export classifications under U.S. and international trade rules, and maintain accurate classification data within company records.</p><p>• Review import and export documentation for completeness and accuracy to support timely customs clearance and regulatory reporting.</p><p>• Manage supplier outreach related to trade program participation and prepare certificates of origin and other required supporting documents.</p><p>• Coordinate cross-border movements of equipment and materials, ensuring each transaction meets legal and procedural requirements.</p><p>• Exercise independent judgment to investigate proposed shipments, confirm compliance, and halt activity when regulatory concerns are identified.</p><p>• Perform risk-based reviews of trade transactions, identify compliance gaps, and recommend corrective actions to reduce exposure.</p><p>• Conduct internal audits and assessments to evaluate adherence to import and export regulations and improve control effectiveness.</p><p>• Develop and deliver training, guidance, and compliance support to departments responsible for trade-related procedures and work instructions.</p><p>• Monitor regulatory developments, interpret changes in trade laws, and advise stakeholders on potential business impact.</p><p>• Contribute to special projects involving international trade operations, process improvement, and compliance initiatives.</p>
We are looking for an SEO Specialist to join a healthcare organization in Bloomington, Minnesota, on a Long-term Contract assignment. This position will shape search visibility across traditional search engines, answer-driven experiences, and emerging AI platforms to help attract and engage prospective patients and members. The role partners with marketing, communications, and digital experience teams to strengthen content discoverability, improve search performance, and support a modern, insight-led search strategy.<br><br>Responsibilities:<br>• Create and guide comprehensive search initiatives spanning organic search, answer-based discovery, and AI-generated result environments to increase audience reach and conversion opportunities.<br>• Evaluate website performance through technical reviews and recommend improvements related to crawlability, indexing, site structure, structured data, and page experience.<br>• Research keywords, topics, entities, and evolving user intent patterns to inform content plans aligned with how people search across web, voice, and AI-assisted channels.<br>• Develop optimization recommendations for page content, metadata, internal linking, and information architecture to improve rankings and strengthen visibility in featured answers and generative experiences.<br>• Partner with cross-functional teams in marketing, communications, and web experience to align search priorities with business goals and digital content initiatives.<br>• Establish and refine best practices for local search presence, schema usage, content formatting, and AI-friendly content structures that support trust and discoverability.<br>• Build and maintain reporting dashboards in Adobe Analytics and interpret performance data to identify opportunities across organic traffic, ranking trends, answer placement, and referral patterns.<br>• Share actionable insights, performance recaps, and recommendations with stakeholders, including observations on shifting search behavior and new developments in AI-driven discovery.<br>• Support major digital initiatives such as website migration planning and implementation from a search impact perspective when needed.
We are looking for a detail-oriented Logistics Analyst to support product safety, compliance, and documentation activities for a Long-term Contract position based in Roseville, Minnesota. This role focuses on helping ensure products meet applicable regulatory and labeling requirements while coordinating with internal teams and external testing partners. The ideal candidate brings strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct in-depth reviews of products to confirm alignment with applicable safety, compliance, and labeling standards.<br>• Partner with external laboratories to schedule and track recurring product safety testing for active items, then evaluate findings and escalate issues as needed.<br>• Organize and maintain compliance records, including regulatory references, internal procedures, technical assessments, test documentation, and certificates.<br>• Track updates to relevant regulations and industry standards and revise supporting documentation to reflect current requirements.<br>• Manage files related to supplier audits, certifications, administrative records, and production compliance materials.<br>• Collaborate with quality and cross-functional teams to prepare required product certificates and supporting compliance documents.<br>• Support the development and rollout of internal policies, procedures, and training materials related to regulatory compliance.<br>• Assist leadership with additional compliance and logistics-related tasks as business needs evolve.