<p>We are seeking a Customer Service Representative to join our healthcare team in south Minneapolis, Minnesota. This role involves being a supportive and friendly voice in person and via phone, providing excellent service to our clients, and managing a variety of tasks simultaneously. The ideal candidate will be eager to learn new things and understand how their role contributes to the broader team. This position offers a contract to hire possibility. </p><p><br></p><p>Responsibilities:</p><p>• Handle between 20 and 40 calls from patients and case managers daily</p><p>• Accurately input orders into our order system</p><p>• Conduct follow-up on orders that may be delayed</p><p>• Review fee schedules to confirm benefit eligibility</p><p>• Submit and process authorizations to insurance companies</p><p>• Work proactively with management to define their career path</p><p>• Apply basic medical terminology knowledge in customer interactions</p><p>• Utilize customer service software for efficient service delivery</p><p>• Perform data entry tasks as needed</p><p>• Maintain electronic medical records in an organized and efficient manner.</p>
<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract role, you will play an essential part in delivering exceptional service within the healthcare industry. If you thrive in a fast-paced environment, enjoy helping others, and are eager to learn how your contributions impact the bigger picture, this opportunity is for you.<br><br>Responsibilities:<br>• Handle 20 to 40 incoming calls daily from patients and case managers, ensuring their needs are addressed promptly.<br>• Accurately enter orders into the designated system and maintain data integrity.<br>• Follow up on delayed or held orders to ensure timely processing and delivery.<br>• Review fee schedules to verify benefit eligibility and coverage details.<br>• Submit and process insurance authorizations efficiently and in compliance with regulations.<br>• Collaborate with management to identify areas for career growth and skill development.<br>• Provide proactive and thorough communication to resolve client concerns.<br>• Utilize basic medical terminology and electronic medical record systems to manage client information effectively.
<p>We are looking for a detail-oriented Senior Data Entry Clerk to join our team. This contract position requires someone with excellent typing skills, a strong grasp of health insurance terminology, and the ability to work efficiently during high-demand periods such as Open Enrollment. The role involves working closely with health insurance data and requires a commitment to accuracy and productivity.</p><p><br></p><p>Responsibilities:</p><p>• Process and input large volumes of health insurance data with speed and precision.</p><p>• Utilize the AS400 system to manage and implement policies effectively.</p><p>• Maintain strict attention to detail while handling sensitive insurance information.</p><p>• Commit extensive materials and detailed information to memory for efficient data entry.</p><p>• Communicate effectively with team members and stakeholders to ensure clarity and accuracy in documentation.</p><p>• Manage email communications and scheduling using Microsoft Outlook.</p><p>• Adhere to a structured work schedule during Open Enrollment periods, including extended hours as needed.</p><p>• Ensure compliance with health insurance policies and procedures.</p><p>• Conduct quality checks to verify the accuracy of entered data.</p><p>• Stay seated and focused for long periods while performing computer-based tasks.</p>
<p>The Data Entry Specialist will be responsible for accurately entering and updating data into our databases and systems. This role requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be reliable, detail-oriented, and capable of handling large volumes of data with precision.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and update data into databases and systems accurately and efficiently.</li><li>Verify data by comparing it to source documents.</li><li>Review and correct data entry errors to ensure data integrity.</li><li>Maintain confidentiality and security of all information.</li><li>Prepare and sort documents for data entry.</li><li>Conduct regular data backups to ensure data preservation.</li><li>Respond to data inquiries and provide data to authorized personnel as needed.</li><li>Assist with other administrative tasks as required.</li></ul><p><br></p>
<p>We are looking for a dedicated Pharmacy Technician to join our team this is a long-term contract role, you will play a key part in ensuring the accurate processing of pharmacy-related data and communicating outcomes to healthcare providers. This position requires flexibility, as shifts may include weekends and overnight hours following a comprehensive two-week training period. If you are detail-oriented and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Sort and index electronic faxes into the appropriate prior authorization systems with accuracy.</p><p>• Identify and process member, provider, and drug information using multiple computer systems.</p><p>• Review prior authorization requests and ensure timely initiation of coverage determinations.</p><p>• Make outbound calls to healthcare providers or members to gather additional information or communicate case outcomes.</p><p>• Navigate various systems to retrieve and validate data needed for case processing.</p><p>• Educate providers, members, and pharmacy staff on prior authorization procedures and compliance requirements.</p><p>• Meet established performance metrics, including processing a set number of cases per hour.</p><p>• Update and maintain accurate records in prior authorization systems, ensuring data integrity.</p><p>• Collaborate with team members and other departments to resolve complex cases efficiently.Pharmacy Technician </p>
We are looking for a dedicated Mailroom Assistant to join our team in Bloomington, Minnesota. This contract position offers an opportunity to contribute to the efficient handling of mail and deliveries within a dynamic healthcare environment. If you have strong organizational skills and enjoy working in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages to appropriate departments or recipients.<br>• Prepare outgoing mail, including labeling, weighing, and applying postage.<br>• Operate and maintain mailroom equipment, such as inkjet printers and copiers.<br>• Coordinate courier services to ensure timely delivery of packages and documents.<br>• Manage inventory of mailroom supplies and order replacements as needed.<br>• Maintain accurate records of deliveries, shipments, and mailroom activities using data entry systems.<br>• Provide excellent customer service by assisting staff with mail-related inquiries or requests.<br>• Utilize enterprise resource planning (ERP) systems to track and manage mailroom operations.<br>• Ensure compliance with organizational policies and procedures for mail handling.<br>• Collaborate with team members to improve mailroom workflows and processes.
We are looking for an Onsite Chart Retrieval Specialist to join our team in Eden Prairie, Minnesota, for a long-term contract position. In this role, you will play a vital part in supporting healthcare operations by ensuring the efficient retrieval and handling of medical charts. This opportunity is ideal for individuals who thrive in a collaborative environment and are passionate about delivering excellent customer service within the health insurance industry.<br><br>Responsibilities:<br>• Coordinate and execute the retrieval of medical charts from healthcare facilities, ensuring compliance with established protocols.<br>• Communicate effectively with healthcare providers and staff to facilitate chart requests and updates.<br>• Utilize video tools and technology to support remote chart retrieval processes.<br>• Ensure accuracy and confidentiality of patient records during retrieval and transfer.<br>• Maintain detailed documentation of retrieval activities and report progress to management.<br>• Collaborate with team members and other departments to resolve issues related to chart retrieval.<br>• Adhere to all guidelines and regulations related to healthcare information and patient privacy.<br>• Monitor and analyze data using R Code to identify trends and improve operational efficiency.<br>• Provide exceptional customer service to healthcare providers and internal teams.<br>• Support continuous improvement initiatives to streamline chart retrieval processes.
We are looking for a skilled Payroll Administrator to join our team in St. Louis Park, Minnesota. In this role, you will oversee payroll operations for both corporate and field employees, ensuring timely and accurate processing in a dynamic, fast-paced environment. This is a long-term contract position that offers an excellent opportunity to work with multistate payroll systems and contribute to process improvements. <br> Responsibilities: • Process bi-weekly payroll for corporate and field employees, ensuring accuracy and compliance with deadlines. • Manage payroll operations across multiple states, adhering to local tax regulations and reporting requirements. • Utilize Oracle and UKG Pro systems to input, audit, and reconcile payroll data effectively. • Collaborate with team members to develop and improve documentation for payroll processes and workflows. • Respond to payroll-related inquiries from employees, providing timely issue resolution and support. • Ensure compliance with federal, state, and local payroll regulations. • Assist in auditing payroll data to identify discrepancies and implement corrective actions. • Maintain confidentiality and handle sensitive payroll information with discretion. • Contribute to the optimization of payroll processes to enhance efficiency. • Partner with internal teams to support payroll-related projects and initiatives.
