8 results for It Support Specialist in Bloomington, MN

IT Support Specialist

Eden Prairie, MN
onsite
Temporary
24 - 35 USD / Hourly
The IT Support Specialist provides on‑site technical support for a key facility in Eden Prairie. Essential Functions• Provide technical support for end users in person, over the phone, and via remote tools• Deliver hands‑on support for shop floor and operational technology equipment• Resolve issues directly or escalate following defined processes• Install, configure, and maintain hardware and software on IT and shop floor equipment• Troubleshoot and escalate general hardware and software issues• Image and enroll PCs according to corporate standards• Perform basic Active Directory tasks such as password resets• Provide training to end users on hardware and software• Set up new employee PCs and support onboarding activities• Manage Windows security settings and local vulnerabilities, act as onsite contact for cyber incident remediation• Purchase and provision IT supplies as needed• Assist users with local data backups• Participate in IT audits and provide required documentation• Work with third‑party vendors for proof‑of‑concepts, procurement, and issue resolution• Provide remote‑hands support to regional and global level 2 and level 3 Infrastructure and Network Engineers
2026-03-05T00:00:00Z

Sr. IT Support Specialist

Plymouth, MN
onsite
Temporary
30 - 35.97 USD / Hourly
The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems. Responsibilities:• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.• Perform root cause analysis on recurring issues and implement permanent corrective actions.• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.• Create and maintain system documentation, SOPs, and configuration guides for internal use.• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.
2026-03-03T00:00:00Z

Salesforce Platform Support Specialist

Minneapolis, MN
remote
Contract / Temporary to Hire
28 - 40 USD / Hourly
Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.What You’ll Do• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets• Use Apsona, Data Loader, and Workbench to import, update, and export data• Support Salesforce Service Cloud features such as case management and automation• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency Interested?Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.
2026-02-27T00:00:00Z

Help Desk/Desktop Support Analyst

Maple Lake, MN
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Annandale, Minnesota. This role offers an excellent opportunity to provide IT support while working in a collaborative environment, with access to great benefits and a yearly bonus. If you have hands-on experience in IT and a passion for problem-solving, we encourage you to apply. Responsibilities:• Provide technical support for Windows 10 and 11 operating systems as well as Microsoft Office 365 applications.• Manage and troubleshoot mobile and handheld devices, including iOS, Android, and Windows mobile.• Configure and maintain devices using Microsoft Intune, including autopilot and policy setup.• Address and resolve hardware and software issues through effective troubleshooting strategies.• Respond to service desk tickets promptly, ensuring timely resolutions for user requests.• Administer Active Directory accounts and permissions, supporting user access control.• Assist in managing PC hardware and peripherals, ensuring optimal performance.• Deliver exceptional customer service while effectively communicating solutions to users.• Document technical procedures and solutions to maintain a knowledge base for the team.
2026-02-28T00:00:00Z

Tech Support Analyst (Overnight shift)

Minneapolis, MN
onsite
Temporary
20 - 25 USD / Hourly
We’re looking for an IT Support Specialist who brings strong technical capability, solid customer service, and a willingness to learn within a fast‑moving environment. This role supports end users across multiple sites, handles a wide range of hardware and software issues, and contributes to ongoing infrastructure upgrades. Shift- 8:00PM – 4:30AM Primary Responsibilities• Serve as a point of contact for end‑user issues and drive them to resolution• Troubleshoot hardware, software, network, and operating system problems• Partner with Senior Support Specialists when issues require deeper technical expertise• Collaborate with peers and IT leadership to understand workflows and support needs• Provide remote assistance through standard corporate tools• Maintain clear ticket documentation, steps taken, and final outcomes• Assist in creating and updating internal knowledge base content• Coordinate with team members to resolve escalations efficiently• Participate in on‑call coverage when needed• Support additional IT initiatives, deployments, and project-related tasksTechnical Focus• Re-image and prepare laptops• Support a predominantly Windows 11 environment• Handle AD/Entra ID changes, including account updates and permission management• Provide basic support for select internal custom applications• Assist with Office 365 account administration• Replace and configure hardware as required
2026-02-27T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z

Operations Support

Eden Prairie, MN
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment. Responsibilities: • Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks. • Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts. • Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems. • Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits. • Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders. • Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions. • Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations. • Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties. • Communicate operational updates and business status to team members in a clear and concise manner. • Support team objectives and operational targets while contributing to continuous process improvements.
2026-03-04T00:00:00Z

Sales Support

Apple Valley, MN
onsite
Temporary
28 - 30 USD / Hourly
We are looking for a friendly and energetic sales assistant to greet customers, answer any queries and assist with finding the requested stock. To be successful as a sales assistant you must have excellent customer service skills. A good sales assistant remains calm when dealing with difficult customers and elevates complaints to the manager where needed. Sales Assistant Responsibilities:<ul><li>Elevate customer complaints to the manager.</li><li>Maintaining general office supplies</li><li>Prepare quotes, process orders, change orders, prepare reports and other administrative tasks that help promote successful sales.</li><li>Work within the team to follow processed orders through shipment, tracking, and installation.</li><li>Expediting requests, rush orders and altering sales orders and shipping information as required.</li><li>Work directly with customers on their questions & concerns</li><li>Schedule & assist in preparing for meetings/appointments.</li><li>Maintaining an accessible and organized filing system for sales and administrative team.</li></ul>
2026-02-24T00:00:00Z