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2 results for Help Desk Support Manager in Bloomington, MN
- Minneapolis, MN
- onsite
- Temporary / Contract
- 25.65 - 27.5 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.</p><p>• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.</p><p>• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.</p><p>• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.</p><p>• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.</p><p>• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.</p>
- 2026-10-28T00:00:00Z
- Edina, MN
- onsite
- Temporary / Contract
- 26.125 - 30.25 USD / Hourly
- <p>***100% onsite in Edina, MN****</p><p><br></p><p>We are looking for a Desktop Support Analyst to deliver hands-on technical support for end users in Edina, Minnesota. This Contract position is ideal for someone who is comfortable working onsite, resolving workstation issues, and helping maintain a reliable desktop environment. The role focuses on supporting Windows devices, assisting with software distribution, and contributing to endpoint management activities in an education setting. This role is open as a coverage for an employee out and is expected to last in the 5-10 week range.</p><p><br></p><p>Responsibilities:</p><p>• Provide in-person support for desktop and laptop users, diagnosing and resolving day-to-day technical issues across Windows-based systems.</p><p>• Set up, configure, and maintain computers, peripherals, and standard business applications to ensure dependable performance.</p><p>• Roll out software packages and operating system updates while helping keep devices current and secure.</p><p>• Assist with workstation preparation, imaging, deployment, and new user setup to support smooth onboarding and device readiness.</p><p>• Support endpoint administration tasks involving Microsoft Intune and Windows Autopilot within the device management environment.</p><p>• Investigate and resolve hardware failures, software problems, access concerns, and connectivity issues in a timely manner.</p><p>• Respond to employee support requests with a strong service mindset and clear communication throughout the resolution process.</p><p>• Record incidents, troubleshooting steps, and completed solutions to maintain accurate support documentation.</p><p><br></p><p>ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 TO HEAR MORE DETAILS.</p>
- 2026-11-02T00:00:00Z