<p>We are looking for a Customer Service Representative to join a team in a contract with potential contract-to-hire position. This role focuses on delivering responsive support to customers and agents by addressing questions, resolving concerns, and providing clear updates related to insurance policies and products. The ideal candidate is organized, detail-oriented, and comfortable managing service requests, documentation, and high-volume communication with accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer and agent inquiries by phone, email, or other channels, ensuring timely and attentive service.</p><p>• Research service issues and disputes, identify appropriate solutions, and bring matters to resolution efficiently.</p><p>• Communicate policy details, product information, and claim or account status updates in a clear and helpful manner.</p><p>• Complete and process insurance-related documents, including policy changes, confirmations, beneficiary updates, certificates, and invoice adjustments.</p><p>• Enter and update account information accurately while maintaining complete and organized records.</p><p>• Review paperwork for accuracy and follow through on outstanding items to support smooth policy administration.</p><p>• Collaborate with internal and external contacts with diplomacy and care to address service needs.</p><p>• Manage multiple priorities throughout the day while meeting quality expectations and turnaround timelines.</p>
We are looking for a customer-focused individual with strong attention to detail to support service operations within a higher education environment in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a fast-paced setting, and maintains strong accuracy when handling written and numeric information. The role requires dependable administrative support, strong attention to detail, and comfort using spreadsheet tools to keep records organized and up to date.<br><br>Responsibilities:<br>• Respond to customer inquiries in a courteous and timely manner, providing clear information and effective issue resolution.<br>• Enter and update alphabetic and numeric data with a high degree of speed and accuracy across internal systems and records.<br>• Maintain organized documentation and ensure customer information is recorded correctly and consistently.<br>• Use Microsoft Excel to track activities, manage data, and prepare routine reports as needed.<br>• Support day-to-day service functions by following established procedures and escalating more complex concerns when appropriate.<br>• Communicate with internal teams to help coordinate responses and ensure a smooth customer experience.
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul><p><br></p>
<p>We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.</p><p>• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.</p><p>• Assist with client onboarding processes to ensure smooth transitions and effective communication.</p><p>• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.</p><p>• Provide proactive and responsive support for client inquiries regarding investment-related services.</p><p>• Facilitate internal communications for executives, including meeting coordination and administrative support.</p><p>• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.</p><p>• Uphold confidentiality standards for all client and firm-related information.</p><p>• Support executives in streamlining communication and managing priorities related to client services and transactions.</p><p><br></p><p>If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided. </p>
<p>We are looking for a Sales Development Representative to support business development efforts by connecting with enterprise prospects and helping create meaningful sales opportunities. This contract to hire position is based in Minneapolis, Minnesota, and is ideal for someone who can combine strong communication skills with thoughtful planning and market outreach. In this role, you will work closely with sales partners to identify potential clients, spark productive conversations, and contribute to a disciplined approach to pipeline growth.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue prospective enterprise accounts through targeted outreach strategies designed to generate sales opportunities.</p><p>• Nurture leads through consistent follow-up, relationship-building, and well-timed communication that encourages next-step engagement.</p><p>• Arrange introductory meetings and product demonstrations for the direct sales team by engaging decision-makers and uncovering business needs.</p><p>• Hold consultative conversations with prospects that highlight business value and align solutions to their goals.</p><p>• Partner with field sales colleagues to shape account-focused development plans and deliver relevant messaging to priority audiences.</p><p>• Support sales effectiveness by contributing to planning activities such as forecasting, budgeting, and business modeling.</p><p>• Track outreach activity and performance against weekly and monthly targets, taking initiative to exceed established goals.</p>
<p>We are looking for a Technical Representative to support day-to-day technology needs in Eagan, Minnesota. This Long-term Contract position is ideal for someone who enjoys resolving hardware and software issues, coordinating service activities, and delivering dependable technical assistance in a fast-paced environment. The role focuses on hands-on desktop support, issue triage, and clear communication with users and internal partners to keep equipment and systems operating smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop hardware, software, and peripheral issues, ensuring timely resolution of user incidents and service requests.</p><p>• Diagnose and triage reported problems, determine next steps, and coordinate scheduling for repairs, installations, or follow-up support as needed.</p><p>• Handle inbound and outbound communications with users and internal teams to gather issue details, share updates, and confirm service completion.</p><p>• Install, configure, and maintain workstation equipment and related devices while verifying that systems meet operational specifications.</p><p>• Support equipment setup, calibration, and basic testing to confirm reliable performance and readiness for use.</p><p>• Track service activity, document troubleshooting steps, and maintain accurate records of schedule adjustments, asset status, and completed work.</p><p>• Partner with cross-functional teams to address technical needs involving desktop environments, software systems, and connected equipment.</p><p>• Follow workplace safety, cleanliness, and sanitation standards when handling devices, work areas, and technical tools.</p><p>• Assist with routine troubleshooting that may involve electrical or mechanical components, escalating more complex issues when appropriate</p>