We are looking for a dedicated and experienced Communications Specialist III to join our team in St. Paul, Minnesota. In this long-term contract position, you will play a pivotal role in crafting and executing marketing communications strategies that support global hospitality brands and contract management groups. Your efforts will focus on developing compelling sales materials, managing advertising assets, and organizing tradeshows and industry events to enhance brand presence and drive commercial success.<br><br>Responsibilities:<br>• Create and manage a variety of sales support materials, including brochures, advertisements, case studies, and digital assets tailored to customer needs.<br>• Develop advertising content across digital, print, and event-related channels in collaboration with internal teams and external agencies.<br>• Ensure all marketing materials align with established brand standards, messaging frameworks, and legal requirements.<br>• Coordinate logistics for global tradeshows and industry events, including registration, vendor management, and exhibitor requirements.<br>• Oversee the production of tradeshow collateral, booth graphics, signage, and promotional items to ensure brand consistency.<br>• Partner with sales and marketing teams to execute events seamlessly and maximize their impact on brand visibility.<br>• Manage event budgets by tracking expenses, forecasting needs, and ensuring alignment with procurement policies.<br>• Facilitate post-event follow-up activities and organize assets for reuse to support ongoing sales initiatives.<br>• Ensure timely delivery and quality of marketing assets by managing content workflows, reviews, and approvals.
We are looking for a Communications Specialist III to support marketing communication efforts for global hospitality brands and contract-focused business groups in St Paul, Minnesota. This Long-term Contract position centers on producing effective sales and marketing content, coordinating event-related materials, and helping deliver a consistent brand presence across customer-facing channels. The role works closely with sales, marketing, and external partners to turn strategic messaging into effective materials that strengthen commercial outreach and event execution.<br><br>Responsibilities:<br>• Develop and deliver customer-facing marketing materials such as brochures, one-page summaries, case studies, advertisements, and digital content that support sales efforts.<br>• Partner with internal stakeholders and outside agencies to create messaging and visual assets that reflect brand strategy and resonate with target audiences.<br>• Oversee content review and approval processes to keep projects moving on schedule while maintaining accuracy, quality, and brand alignment.<br>• Coordinate marketing support for trade shows and industry events, including collateral preparation, booth graphics, signage, and exhibitor submissions.<br>• Handle core event logistics such as registrations, vendor coordination, promotional item ordering, and timeline tracking to ensure smooth execution.<br>• Monitor event and promotional spending, maintain budget visibility, and forecast needs in line with approved plans and purchasing guidelines.<br>• Work with sales and marketing teams to prepare materials that help communicate value propositions clearly across hospitality and contract channels.<br>• Organize post-event assets and materials for follow-up activities and future reuse to extend the value of marketing investments.
We are looking for an experienced Communications Specialist III to strengthen internal messaging and help employees stay informed, connected, and aligned with organizational priorities in St Paul, Minnesota. This Long-term Contract position focuses on developing clear communication plans, shaping engaging content across digital channels, and ensuring messaging supports the company’s broader direction. The ideal candidate brings strong judgment, excellent writing skills, and the ability to coordinate information across teams while tracking the effectiveness of communication efforts.<br><br>Responsibilities:<br>• Develop and deliver internal communication initiatives that improve employee awareness, participation, and engagement around company priorities.<br>• Create, organize, and publish multimedia content such as videos, photos, and written updates for internal platforms, websites, and blog channels.<br>• Maintain consistency in tone, messaging, and communication standards across materials, programs, and employee-facing resources.<br>• Partner with business leaders and cross-functional teams to prepare and distribute announcements, memos, directives, and other time-sensitive updates.<br>• Evaluate communication needs and recommend the most appropriate content, timing, and delivery approach for organizational initiatives and events.<br>• Use research, data, and relevant experience to support communication strategies and strengthen message effectiveness.<br>• Monitor communication performance and present results, insights, and recommendations for continuous improvement.<br>• Manage assigned projects independently while balancing deadlines, stakeholder expectations, and multiple communication deliverables.
We are looking for a Strategic Communication Specialist to shape clear, compelling messaging that supports both internal and external communication efforts in St. Paul, Minnesota. This role is ideal for a strong writer who can translate business priorities into effective content, communication plans, and measurable outreach strategies. The successful candidate will help strengthen audience engagement by developing high-quality materials, responding to stakeholder feedback, and ensuring consistency across channels.<br><br>Responsibilities:<br>• Develop and execute communication strategies that support organizational goals across employee-facing and public-facing channels.<br>• Create high-quality written materials such as announcements, articles, briefs, and other content tailored to specific audiences.<br>• Build communication plans, supporting materials, and performance summaries to track the effectiveness of messaging initiatives.<br>• Gather and interpret customer and stakeholder feedback to refine content and improve communication outcomes.<br>• Maintain consistency in tone, messaging, and formatting by applying established brand and editorial standards.<br>• Partner with internal teams to identify communication needs and deliver timely, accurate information in support of key initiatives.<br>• Edit and refine content for clarity, accuracy, and readability while aligning materials with AP style and organizational guidelines.
We are looking for a Customer Service Manager to lead daily service operations and ensure a high standard of support for customers in Minneapolis, Minnesota. This role oversees order communication, issue resolution, and coordination with internal teams to keep commitments on timing and delivery. The ideal candidate brings strong leadership skills, a customer-focused mindset, and the ability to balance service quality with operational efficiency.<br><br>Responsibilities:<br>• Lead the customer service team, providing direction, coaching, and accountability for performance and service standards.<br>• Oversee incoming customer inquiries related to order updates, changes, and concerns, ensuring timely and accurate communication.<br>• Manage the intake of new orders and confirm key details so requests move efficiently through the process.<br>• Partner with production and operations teams to help build schedules that align output with customer demand.<br>• Communicate expected completion and delivery timelines to customers and internal stakeholders with clarity and consistency.<br>• Monitor inventory activity, including aging stock and overall inventory levels, and share trends that may affect service or fulfillment.<br>• Resolve escalated customer issues by identifying root causes and coordinating practical solutions across departments.<br>• Review departmental workflows and implement improvements that strengthen responsiveness, accuracy, and team effectiveness.
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
<p>We are looking for an experienced Operations Manager to oversee the operations functions within our independent bank located in the Twin Cities, Minnesota. This role requires a strategic and hands-on leader who can ensure efficient processes, compliance with regulations, and delivery of exceptional service to both internal and external stakeholders. The ideal candidate will bring a strong background in operations management and a proven ability to lead teams to success.</p><p> </p><p>Responsibilities:</p><p>• Supervise and guide the Operations team to ensure accurate and timely processing of products and services.</p><p>• Develop and implement scalable solutions and process improvements to enhance departmental efficiency and cost-effectiveness.</p><p>• Monitor compliance with federal and state regulations, addressing findings from audits and reviews promptly and thoroughly.</p><p>• Facilitate system upgrades and introduce new products and services by collaborating with relevant departments and overseeing implementation, testing, and training.</p><p>• Serve as the primary liaison between Deposit Operations and other internal teams, fostering clear communication and collaboration.</p><p>• Provide coaching and training to team members to ensure skill development and effective task completion.</p><p>• Evaluate and recommend updates to departmental services and structures to align with organizational goals.</p><p>• Conduct ongoing risk assessments and implement controls to mitigate potential issues while ensuring adherence to bank policies.</p><p>• Participate in bank committees and offer guidance on risk management and operational strategies.</p><p>• Ensure the department meets or exceeds financial performance goals by managing budgets and validating invoices.</p><p><br></p>