<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
We are looking for a proactive and empathetic Customer Success Specialist to join our team in Amherst, Massachusetts. In this Contract to permanent employment role, you will play a pivotal part in empowering individuals with disabilities by providing education, guidance, and support. Your work will directly contribute to helping clients manage their services independently and improve their quality of life.<br><br>Responsibilities:<br>• Conduct assessments to determine the needs of individuals applying for services.<br>• Provide orientation sessions to familiarize clients with available programs and resources.<br>• Deliver skills training to enable clients to effectively manage personal assistant services.<br>• Educate individuals on maintaining their personal care assistant programs for long-term success.<br>• Monitor progress and provide ongoing support to ensure clients are successfully utilizing assistance services.<br>• Address client inquiries via phone and email with professionalism and clarity.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Maintain accurate and up-to-date records of client interactions and progress.<br>• Actively contribute to improving processes and resources for client education.<br>• Offer tailored solutions to each client’s unique needs and circumstances.
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
We are looking for a skilled Front Desk Coordinator to join our team in New Haven, Connecticut. In this contract role, you will play a key part in managing front desk operations and ensuring smooth communication within the organization. Your attention to detail and excellent organizational skills will contribute to the efficient handling of administrative tasks and client interactions.<br><br>Responsibilities:<br>• Handle incoming and outgoing mail, including using an on-site postage machine to prepare items for delivery.<br>• Manage mail pickups and ensure timely distribution within the office.<br>• Operate and manage a multi-line phone system, directing calls appropriately and addressing inquiries.<br>• Greet visitors and clients professionally, ensuring a welcoming and organized front desk environment.<br>• Maintain accurate records of daily mail activities and phone interactions.<br>• Provide administrative support to the team, including scheduling and coordination tasks.<br>• Monitor office supplies and coordinate with vendors for replenishment.<br>• Assist in maintaining a clean and organized reception area.<br>• Respond to inbound calls promptly and provide information or resolution as needed.<br>• Collaborate with other departments to ensure seamless communication and workflow.
<p>We are looking for a warm and detail-oriented Receptionist to join our client's team on a contract basis in Farmington, Connecticut. This position is ideal for someone who thrives in an organized environment and enjoys interacting with people. As the first point of contact, you will play a vital role in creating a welcoming atmosphere and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a friendly and detail-oriented manner.</p><p>• Handle incoming calls using a multi-line phone system and direct them appropriately.</p><p>• Manage intake paperwork and ensure accurate documentation.</p><p>• Maintain and update spreadsheets with detailed information.</p><p>• Utilize Microsoft 365, including Word and Excel, to complete administrative tasks.</p><p>• Collaborate with other team members to ensure seamless workflow.</p><p>• Uphold a clean and organized front desk area.</p><p>• Provide support to other administrative staff as needed.</p>
Are you reliable, detail-oriented, and ready to join a dedicated team for our busy season? Our company is seeking a contract Front Desk Clerk to provide critical support to our office. You will be working alongside a experienced administrative assistant, ensuring top-tier training and an efficient onboarding process. Key Responsibilities: Answer and direct incoming calls with professionalism and courtesy Open, sort, and distribute incoming and outgoing mail Scan various documents and help process tax returns Assist with the preparation of 1099 forms Perform general administrative tasks as assigned (filing, copying, etc.) Enter time data into practice management software (training provided) Provide outstanding support to staff and clientele during our high-volume season Requirements: Strong, dependable attendance is essential Available to work five days per week, permanent schedule Proficiency in Microsoft Office Suite (required) Comfortable using Zoom; occasional use of Microsoft Teams Willingness to learn new software such as CCH Access and practice management tools (training provided) Prior experience in an administrative, clerical, or front desk role preferred This is an excellent opportunity to make an impact during a critical time. If you are committed to reliability, teamwork, and providing exceptional administrative support, we want to hear from you. Apply today to join our collaborative team and help us deliver exceptional service during our busiest time of the year!
