<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team on a long-term contract basis. This position involves handling high-volume invoice processing and requires strong organizational skills. The role is fully remote, offering an excellent opportunity to work collaboratively while managing payment operations with accuracy.<br><br>Responsibilities:<br>• Ensure all disbursement requests are supported by proper documentation and correctly assess sales tax on invoices.<br>• Verify file details within Berkone, identify approving managers, and route invoices for approval.<br>• Input purchase order invoices into Workday, resolving import errors from Berkone.<br>• Address exceptions in Berkone's Workday submittal error queue and implement necessary resolutions.<br>• Investigate and resolve issues within Workday's draft invoice queue.<br>• Review vendor statements, addressing outstanding items as instructed.<br>• Identify and troubleshoot invoices stuck in the system to ensure smooth processing.<br>• Maintain strong relationships with vendors to prevent account holds and payment delays.<br>• Provide sales tax exemption certificates upon request to vendors or internal teams.
