<ul><li>Manage incoming calls and greet visitors, offering courteous and efficient assistance while directing inquiries appropriately.</li><li>Respond to questions regarding case status, schedules, and fines while maintaining strong customer service and positive public relations.</li><li>Enter citations and related documents into the case management system and create new case files.</li><li>Schedule hearings and appearances, prepare and send notices, and update case information in the system.</li><li>Process and receipt payments for fines and fees; maintain accurate financial records, including daily balancing, reconciliation, and collections support.</li><li>Support courtroom operations by preparing case information, monitoring hearings, managing audio/video equipment, recording proceedings, tracking exhibits, and processing court orders.</li><li>Maintain accurate records, including docket entries, legal documents, orders, subpoenas, warrants, and notifications.</li><li>Research case history to determine appropriate next steps in accordance with relevant rules and procedures.</li><li>Monitor compliance with sentencing requirements and track conditions related to court‑monitored probation.</li><li>Maintain and process warrant information and failure‑to‑appear documentation.</li><li>Compile statistical data and prepare routine reports.</li><li>Stay current on laws, regulations, and procedures related to case processing.</li><li>Perform jury management tasks including summoning jurors, maintaining records, coordinating schedules, and processing juror payments.</li><li>Manage records retention schedules and monitor case workload.</li><li>Process public records requests.</li><li>Receive, sort, and route incoming documents submitted in person, by mail, fax, or electronically.</li><li>Maintain an organized filing system for case files, correspondence, and related documents.</li><li>Review and process applications for public defense services.</li></ul>
