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6 results for Customer Service Manager in Bellevue, WA

Customer Service Representative

Seattle, WA
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care. Responsibilities: • Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy. • Schedule appointments accurately and efficiently while managing daily patient schedules. • Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure. • Process payments and revenue transactions with attention to detail and accuracy. • Communicate test results and other critical information to patients in a clear and detail-oriented manner. • Coordinate with administrative and clinical staff to streamline operations and maintain patient safety. • Leverage communication systems effectively to enhance workflow and patient satisfaction. • Address patient concerns promptly, offering solutions and support to resolve issues. • Maintain organized records and documentation to ensure compliance and operational efficiency.
2026-04-17T00:00:00Z

Customer Service Representatiive

Kent, WA
onsite
Temporary
22 - 25 USD / Hourly
DescriptionRobert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Burien, WA
onsite
Temporary
24 - 28 USD / Hourly
We are looking for a Medical Scheduler to join a healthcare team in Burien, Washington on a Contract basis. This position supports patients throughout the appointment process by coordinating visits, confirming coverage details, and helping ensure each encounter is properly prepared. The ideal candidate brings strong communication skills, comfort with medical terminology, and a patient-focused approach when handling scheduling, insurance, and follow-up needs. Responsibilities: • Coordinate patient appointments and related services to support timely, organized care delivery. • Collect, review, and maintain accurate patient demographic details and enter updates into the electronic medical record. • Verify insurance coverage, confirm referral status, and document eligibility information during patient interactions. • Review upcoming visits to ensure required labs, imaging, referrals, and supporting records are in place before appointments. • Respond to patient questions regarding billing, benefits, and expected out-of-pocket costs, obtaining estimates when needed. • Communicate with patients, physicians, and referring offices when referrals are incomplete, denied, or require additional clinical information. • Upload, scan, and file forms and medical documents in the appropriate sections of the electronic record. • Arrange special patient support needs such as interpreter services, transportation assistance, and pre-visit instructions. • Follow established procedures for cancellations, rescheduling, and missed appointments, escalating policy concerns to leadership when appropriate.
2026-04-21T00:00:00Z

Patient Service Representative

Federal Way, WA
onsite
Temporary
24 - 28 USD / Hourly
We are looking for a detail-oriented Medical Scheduler to support patient access and care coordination for a Contract position in Federal Way, Washington. This role focuses on arranging appointments, confirming coverage details, and helping patients understand scheduling, referral, and billing-related information. The ideal candidate brings strong communication skills, sound knowledge of medical terminology, and a calm, patient-centered approach when working with individuals, providers, and referring offices. Responsibilities: • Coordinate patient appointments and related services based on approved referrals and clinical scheduling guidelines. • Collect, confirm, and maintain patient demographic information and enter accurate details into the electronic medical record. • Review insurance coverage, verify eligibility, and document authorization or referral information needed for scheduled visits. • Check that required supporting items such as laboratory work, imaging, scans, and referral documents are available before appointments. • Respond to patient questions regarding billing, insurance benefits, and estimated costs, and provide clear explanations when additional clarification is needed. • Communicate with physicians, patients, and referring clinics when referrals are denied or when added documentation, review, or second opinions are required. • Update patient charts by scanning, copying, and filing records into the appropriate sections of the electronic medical record system. • Arrange special support services for patients, including interpreters, transportation, and other care-related accommodations as needed. • Provide pre-visit guidance, manage cancellations or missed appointments according to established procedures, and escalate policy concerns to leadership when appropriate. • Work collaboratively during operational changes involving external teams and evolving access to scheduling or support systems, while maintaining continuity of patient service.
2026-04-21T00:00:00Z