<p>We are looking for a dedicated Customer Service Representative to join our team, in the Lacey, Washington area. This is a long-term contract position where you will play a vital role in ensuring excellent customer experiences and smooth operational processes. The ideal candidate is detail-oriented, personable, and comfortable working in a close-knit team environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring client satisfaction.</p><p>• Manage customer accounts from initiation to completion, including order processing, shipping coordination, and accurate documentation.</p><p>• Perform data entry tasks with precision, utilizing alpha and numeric inputs and 10-key skills.</p><p>• Collaborate with clients to provide price quotes, freight quotes, and manage purchase orders effectively.</p><p>• Maintain strong communication through direct phone calls and email correspondence.</p><p>• Track projects and ensure timely updates to clients.</p><p>• Utilize Sage 100 software for accounting and inventory-related tasks.</p><p>• Prioritize daily responsibilities efficiently to meet deadlines while multitasking.</p><p>• Build rapport with customers by learning about products and fostering positive relationships.</p><p>• Operate within Office Suite for various administrative tasks.</p>