<p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
We are looking for a dependable Office Manager to support daily business operations and handle light accounting tasks for a team in Ohio. This contract opportunity is ideal for someone who is organized, self-directed, and comfortable balancing administrative coordination with financial support activities. The role requires strong attention to detail, clear communication, and the ability to keep office processes running smoothly with minimal supervision.<br><br>Responsibilities:<br>• Oversee day-to-day office activities to ensure administrative functions are handled efficiently and accurately.<br>• Process vendor invoices, assign appropriate coding, and support accounts payable activities in a timely manner.<br>• Prepare customer invoices using QuickBooks Online and help maintain accurate billing records.<br>• Enter and track employee time information for a staff of approximately 17 team members within the designated system.<br>• Create quotes in the company system and assist with follow-up documentation as needed.<br>• Open purchase orders, monitor their status, and coordinate with roughly 20 vendors to support ongoing business needs.<br>• Maintain office supply levels, place orders when needed, and help keep the workplace organized and well stocked.<br>• Provide front-office support and respond clearly to routine internal and external inquiries.
<p>We are looking for an experienced Office Manager in Indepedence Ohio to oversee day-to-day office operations and create a consistent, high-quality experience across multiple locations. This role serves as a central point of coordination for administrative support, workplace organization, and client-facing communication. The ideal candidate brings strong judgment, a proactive mindset, and the ability to keep teams, facilities, and office processes running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Lead daily administrative operations and promote consistent office practices across several company locations.</p><p>• Coordinate schedules, prepare business correspondence, and develop presentations and other office materials as needed.</p><p>• Respond to office-related questions and resolve operational issues in a timely, service-focused manner.</p><p>• Oversee facility needs to help maintain a safe, functional, and well-organized workplace environment.</p><p>• Support client interactions by handling requests effectively and ensuring a high standard of customer service.</p><p>• Help implement and reinforce workplace guidelines, procedures, and consistent office standards.</p><p>• Provide light administrative support to leadership while managing competing priorities with discretion and urgency.</p><p>• Use tools such as Microsoft Office, Zoho, Accumatica, and RingCentral to support communication, reporting, and office coordination.</p>
We are looking for an experienced Office Manager to lead day-to-day operations at a well-run testing site in Mentor, Ohio. This Long-term Contract position is ideal for someone who combines strong customer service instincts with the ability to oversee staff, maintain an organized office environment, and support a secure, compliant candidate experience. The role offers the opportunity to manage administrative workflows, guide onsite personnel, and help keep the center running smoothly in a calm, service-focused setting.<br><br>Responsibilities:<br>• Direct daily office and test center activities to ensure smooth operations, strong service delivery, and adherence to company and client expectations.<br>• Oversee scheduling, guidance, and day-to-day support for onsite staff, including contract team members, while promoting accountability and excellence.<br>• Coordinate hiring support, onboarding activities, and practical training for new employees to prepare them for site procedures and service standards.<br>• Review and approve time records and expense submissions accurately and on schedule.<br>• Enforce candidate check-in, identification, and security procedures to protect the integrity of the testing environment.<br>• Manage facility-related security measures such as controlled access, keys, locks, alarms, and monitoring systems.<br>• Step in to perform front desk, receptionist, and test administration duties whenever coverage is needed.<br>• Resolve routine technical or equipment issues and escalate more complex operational, candidate, or building concerns when appropriate.<br>• Document incidents, candidate concerns, and unusual testing events clearly, and partner with property management to maintain a safe and well-managed site.<br>• Support office administration by maintaining supplies, ordering materials as needed, and assisting with administrative tasks such as basic accounts payable coordination.