<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p>We are seeking a friendly and dependable Help Desk Technician to serve as the first point of contact for technical support. The ideal candidate will assist users with basic hardware, software, and system issues while delivering excellent customer service and escalating more complex problems as needed.</p><p><br></p><ul><li>Serve as the first-level support for IT-related issues via phone, email, chat, or ticketing system</li><li>Troubleshoot common hardware, software, and connectivity problems</li><li>Assist users with password resets, account access, and application setup</li><li>Log, track, and resolve help desk tickets according to service level agreements (SLAs)</li><li>Install and configure workstations, software, and peripherals</li><li>Provide clear instructions and guidance to users with varying technical skill levels</li><li>Escalate unresolved or complex issues to higher-level IT staff</li><li>Maintain accurate documentation of issues, resolutions, and procedures</li></ul>
<p>We are looking for a proactive and customer-focused IT Support Specialist to provide technical support and ensure the smooth operation of IT systems across the organization. This role involves troubleshooting hardware, software, and network issues, supporting end users, and assisting with IT projects and system improvements.</p><p><br></p><ul><li>Provide technical support to end users via phone, email, chat, and in person</li><li>Diagnose and resolve hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, operating systems, applications, and peripherals</li><li>Manage user accounts, permissions, and access in Active Directory and Microsoft 365</li><li>Monitor and respond to IT service desk tickets, ensuring timely resolution</li><li>Assist with system updates, patches, and security best practices</li><li>Document technical issues, resolutions, and IT procedures</li><li>Collaborate with IT team members on projects, upgrades, and deployments</li><li>Escalate complex or unresolved issues to senior IT staff or vendors as needed</li></ul>
We are looking for an IT Technician to join our team in Houston, Texas. In this role, you will be responsible for supporting asset management efforts, troubleshooting equipment issues, and ensuring accurate data entry. This is a long-term contract position that offers a mix of on-site and remote work.<br><br>Responsibilities:<br>• Collaborate with the service desk team to locate and identify missing computer equipment.<br>• Maintain accurate records of hardware assets through efficient data entry.<br>• Assist in the recovery and tracking of over 500 missing computers.<br>• Coordinate with the service desk team for equipment retrieval and shipping.<br>• Provide exceptional customer service when interacting with team members and stakeholders.<br>• Work closely with a team of desktop technicians to ensure smooth operations.<br>• Utilize hardware knowledge to troubleshoot and resolve equipment-related issues.<br>• Follow established protocols and procedures to manage IT assets effectively.<br>• Support ongoing inventory reconciliation efforts to ensure accountability.<br>• Communicate findings and updates regularly to the IT Manager.
<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
<p>We are seeking a <strong>Client Support Analyst</strong> who is passionate about problem-solving, process improvement, and delivering exceptional client service. This role is instrumental in supporting our Channel Partners and Sales Team by resolving post-deal inquiries and navigating operational challenges across deregulated energy markets.</p><p>The ideal candidate thrives in a fast-paced environment, brings a detail-oriented mindset, and demonstrates strong communication and analytical skills to ensure operational excellence and client satisfaction.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary post-deal liaison between Brokers and the Sales Team, managing inquiries and operational escalations with professionalism and accuracy.</li><li>Conduct operational analyses and develop reports to support informed business decisions under the direction of senior analysts or leadership.</li><li>Research and resolve complex post-deal issues, including enrollment rejections, billing discrepancies, commission inquiries, regulatory complaints, and early termination notifications.</li><li>Collaborate cross-functionally with internal teams to improve processes and enhance client experience across all phases of the customer lifecycle.</li><li>Manage and track deliverables, ensuring alignment with service-level agreements (SLAs) and company standards.</li><li>Identify and recommend opportunities for process enhancements and efficiency improvements.</li><li>Support ongoing business initiatives through both qualitative and quantitative research and analysis.</li></ul><p><br></p>
<p>We are seeking a reliable and detail-oriented Desktop Support Technician to provide technical assistance and support for computer systems, hardware, and software. The ideal candidate will have strong problem-solving skills, good communication abilities, and a passion for helping users resolve technical issues efficiently.</p><p><br></p><ul><li>Provide first- and second-level technical support for desktops, laptops, printers, and mobile devices</li><li>Install, configure, and maintain computer hardware, software, and peripherals</li><li>Troubleshoot operating systems (Windows/macOS), applications, and network connectivity issues</li><li>Respond to help desk tickets and service requests in a timely manner</li><li>Assist with user account management (password resets, access permissions, email setup)</li><li>Perform system updates, patches, and routine maintenance</li><li>Document issues, resolutions, and procedures clearly</li><li>Escalate complex issues to senior IT staff or vendors when necessary</li></ul>
<p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half is recruiting for a West Houston Client that is looking for a motivated Financial Analyst to join our Petrochemicals team in Houston, Texas. This role offers an exciting opportunity to analyze financial data, develop forecasts, and contribute to strategic decision-making in the energy and natural resources sector. The ideal candidate will bring strong analytical skills and proficiency with tools like SAP and Power BI to support the team’s financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage budgets and forecasts to ensure accurate financial planning.</p><p>• Analyze financial data and provide actionable insights to support strategic decisions.</p><p>• Utilize SAP to manage financial transactions and reporting effectively.</p><p>• Develop and maintain dashboards and reports using Microsoft Power BI.</p><p>• Collaborate with cross-functional teams to streamline financial processes and improve efficiency.</p><p>• Monitor financial performance and identify trends or areas for improvement.</p><p>• Assist with monthly and quarterly financial reporting requirements.</p><p>• Ensure compliance with company policies and regulatory standards in financial operations.</p><p>• Support ad-hoc financial analysis and special projects as needed.</p><p><br></p><p>Company's compensation make up is base salary, bonus potential and benefits.</p><p class="MsoNormal">For confidential consideration for this opportunity please<br>e-mail Shad at [email protected] with your Microsoft Word Resume with in Financial Analyst<br>the subject line.</p>
<p>Growing company is expanding and adding a Real Estate Analyst to their growing team. In this role, you will play a critical part in driving financial planning, analysis, and strategy to support key business operations. The ideal candidate will possess strong analytical skills, a deep understanding of financial systems, and the ability to translate complex data into actionable insights.</p><p><br></p><p>This position will make a strategic impact and offers upward mobility as the company continues to meet its growth plans.</p><p><br></p><p>Responsibilities:</p><ul><li>Support procurement and insights departments to lead the development and maintenance of departmental KPIs and dashboards.</li><li> Develop and maintain operational and financial models to provide forward-looking financial and operational business impacts.</li><li> Provide weekly updates of reports to different functional groups and help track KPIs and progress of initiatives.</li><li> Conduct ad-hoc analyses to support the senior leadership team and various departments with business needs.</li><li> Assist in the development and implementation of best practices and procedures.</li><li> Attend team meetings, phone conferences, and training as needed or required.</li><li> Perform other duties and responsibilities as assigned.</li></ul><p><br></p><p>For confidential consideration, submit your resume to [email protected]</p>
<p>A company in Downtown Houston is looking for a Payroll Analyst to join their team on a contract to hire basis. This role is 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll using PeopleSoft North American Payroll module with high attention to accuracy and compliance.</p><p>• Serve as the payroll subject matter expert for designated client accounts, ensuring timely resolution of issues.</p><p>• Conduct detailed audits to verify payroll data integrity and compliance with company policies and regulations.</p><p>• Collaborate with internal departments to resolve payroll discrepancies and ensure seamless communication.</p><p>• Collect, calculate, and input payroll data while maintaining accurate records.</p><p>• Export and review timesheets from the time and attendance system for payroll processing, addressing any discrepancies found.</p><p>• Ensure proper handling of additional pay components, including bonuses, garnishments, loans, and deductions.</p><p>• Manage payroll inbox inquiries and follow up with employees to provide excellent customer service.</p><p>• Assist in both internal and external audits related to payroll operations.</p><p>• Work collaboratively with team members to meet deadlines during critical payroll periods.</p>
<p>Our client, a $7B Utility company is looking for a Corporate Accounting Manager to lead a team focused on general ledger accounting for holding companies, a centralized service company, and other unregulated companies, not to include gas or electric utilities. In addition, this position oversees certain accounting processes across all business segments.</p><p><br></p><p>Essential Functions</p><p> </p><ul><li>Ensure that all necessary general ledger entries for assigned entities are identified and recorded timely to facilitate the monthly accounting close</li><li>Assign, monitor, and facilitate work of staff accountants</li><li>Approve journal entries, account reconciliations, trial balances, and schedules used for SEC filings</li><li>Oversee the preparation of and review schedules for regulatory filings, including the FERC Form 60</li><li>Oversee audit schedule preparation and interact with internal and external auditors</li><li>Answer questions from leadership, FP& A, and other interested parties about assigned entities and transactions</li><li>Perform, test, and ensure the adequacy of internal controls related to closing the books</li><li>Determine appropriate accounting treatment for complex transactions, working with the Accounting Research team as needed</li><li>Support projects, such as acquisitions and divestitures, system implementations, implementation of new accounting standards, etc.</li><li>Seek and implement improvements to processes</li><li>Coach, develop, and provide feedback to staff</li><li>Troubleshoot posting system generated general ledger entries</li></ul><p><br></p>
<p>We are looking for a detail-oriented Investor Relations Analyst to join our team in Houston, Texas. This role is ideal for an individual with strong financial acumen and excellent communication skills, eager to contribute to investor engagement and corporate reporting. As part of the team, you will play a key role in preparing presentations, crafting investor communications, and maintaining relationships with stakeholders.</p><p><br></p><p><strong>Investor Relations Analyst Responsibilities:</strong></p><p>• Develop and deliver presentations for shareholders, analysts, and investment groups to effectively communicate company performance and strategy.</p><p>• Build and nurture relationships with sell-side and buy-side analysts, providing timely and accurate responses to inquiries.</p><p>• Collaborate on the creation of investor communication materials, including conference call scripts, press releases, regulatory filings, and website content.</p><p>• Prepare and manage internal reporting for senior leadership and Boards of Directors, ensuring accuracy and timeliness.</p><p>• Analyze shareholder activity and peer trends to support targeted shareholder engagement initiatives.</p><p>• Design and update communication tools, such as websites, to ensure the dissemination of accurate and timely information.</p><p>• Work with finance teams to analyze financial results and compile key statistics for earnings announcements and investor discussions.</p><p>• Coordinate the marketing calendar, including conferences, roadshows, and corporate visits, to optimize investor outreach.</p><p>• Ensure compliance in all communications with the investment community, including press releases and social media updates.</p>
<p>We are offering an exciting opportunity for a Senior Revenue Accounting Analyst in Houston. The ideal candidates must have in-depth knowledge of GAAP including expertise in ASC 985-606. Looking for someone that is high-energy, hands-on and someone that can work independently. </p><p>Responsibilities: </p><ul><li>Collaborate with Legal, Sales, Sales Operations, AR in structuring and reviewing revenue contracts providing sound technical accounting guidance</li><li>In charge of the Order Management cycle by setting up contracts in the Revenue Module in the ERP system</li><li>Read and interpret detailed contracts to ensure adherence to company policies and resolve any revenue issues</li><li>Prepare journal entries, reconciliations, and other control activities</li><li>Perform analysis for financial metrics including ARR, Backlog and RPO disclosure</li><li>Maintain control documentation for revenue related processes and key controls in compliance with Sarbanes Oxley</li><li>Research accounting guidance and facilitate technical accounting memos that analyze and conclude on accounting issues and its impact on company financials. Analyze and interpret accounting standards to support new business requirements</li><li>Identify and implement accounting system improvements in the Revenue area</li><li>Collaborate with operations management and IT for process improvements</li></ul><p> </p><p>Must have a degree in Accounting or Finance and 3+ years’ experience of relevant revenue accounting experience. CPA license is highly preferred and at least 2 years of public company revenue recognition experience. </p><p> </p><p>This is an outstanding opportunity to join a company that is experiencing high growth! </p>
We are looking for an ERP Integration Manager to join our team in Houston, Texas. In this long-term contract role, you will lead efforts to integrate ERP systems while ensuring alignment with business objectives. This position offers an opportunity to work with cutting-edge technologies and drive impactful results across organizational operations.<br><br>Responsibilities:<br>• Lead the integration and implementation of ERP systems, ensuring seamless alignment with organizational goals.<br>• Collaborate with stakeholders to gather and document business requirements for ERP solutions.<br>• Develop and execute strategies for change management during ERP system transitions.<br>• Utilize Advanced Business Application Programming (ABAP) to optimize ERP functionalities.<br>• Oversee the deployment and customization of Epicor, Oracle NetSuite, and Dynamics 365 Business Central.<br>• Troubleshoot and resolve integration challenges to maintain system efficiency.<br>• Establish best practices and standards for ERP system usage and integration.<br>• Provide technical expertise and guidance to team members and other departments.<br>• Conduct regular system evaluations to identify opportunities for improvement.<br>• Ensure compliance with regulatory and organizational policies throughout ERP implementation.
