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1 result for Pc Tech in Baton Rouge, LA

Help Desk
  • Gramercy, LA
  • onsite
  • Temporary
  • 20 - 24 USD / Hourly
  • <p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for all technical support requests via phone, email, and ticketing system.</li><li>Troubleshoot and resolve issues related to workstations, printers, mobile devices, and basic network connectivity.</li><li>Provide support for Windows operating systems, Microsoft 365 applications, and standard hardware/software.</li><li>Escalate advanced or unresolved issues to Tier 2/3 teams following documented procedures.</li><li>Maintain accurate records of issues, resolutions, and user interactions in the ticketing system.</li><li>Assist with user account setup, password resets, and basic system administration tasks.</li><li>Deliver friendly, efficient, and detail-oriented customer service to all employees.</li></ul>
  • 2026-03-09T00:00:00Z