<p>Robert Half is seeking a detail-oriented and organized <strong>Mortgage Loan Closer</strong> to join our clients lending operations team in Baltimore, MD. This is a direct-hire positions that offers competitive compensation, bonus per loan closed and great benefits. Encompass software experience is required for consideration. The Mortgage Loan Closer is responsible for preparing accurate and timely closing documents, ensuring compliance with state and federal regulations, coordinating funding, and facilitating a smooth closing process for all parties involved in the mortgage transaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and verify all loan documentation for accuracy and completeness prior to closing.</li><li>Prepare and deliver closing disclosures, closing instructions, and loan packages in accordance with investor and regulatory guidelines.</li><li>Coordinate with title companies, escrow agents, attorneys, brokers, and internal staff to ensure all necessary documentation is received and conditions are met for closing.</li><li>Confirm wire instructions and disbursement of funds in a secure and timely manner.</li><li>Ensure compliance with TRID, RESPA, and other applicable federal and state mortgage regulations.</li><li>Verify that closing fees, interest calculations, and prorations are accurate and align with loan terms and agreements.</li><li>Perform final quality checks and audits on closed loan files prior to shipping to investors or servicing departments.</li><li>Resolve post-closing issues and follow up on outstanding items as needed.</li><li>Maintain accurate records and document communication throughout the loan closing process.</li></ul><p><br></p>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a Customer Service Representative for our location in XXXXX, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry. If you are looking to get your foot in the door with a great company this is the opportunity for you.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering an excellent opportunity for candidates seeking growth in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, exceptional multitasking abilities, and a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to inbound inquiries and provide accurate information to clients.<br>• Process payments and manage data entry tasks with attention to detail.<br>• Compile and maintain detailed reports, ensuring accuracy and timeliness.<br>• Collaborate with loan teams and vendors to address client needs and resolve concerns.<br>• Handle administrative support duties, including organizing and updating records.<br>• Assist clients with questions and provide solutions to their concerns.<br>• Utilize Microsoft Office tools, including Word and Excel, for daily tasks.<br>• Thrive in a fast-paced environment by managing multiple priorities effectively.<br>• Ensure excellent communication with clients while maintaining professionalism.
