<p>Robert Half is seeking a detail-oriented and organized <strong>Mortgage Loan Closer</strong> to join our clients lending operations team in Baltimore, MD. This is a direct-hire positions that offers competitive compensation, bonus per loan closed and great benefits. Encompass software experience is required for consideration. The Mortgage Loan Closer is responsible for preparing accurate and timely closing documents, ensuring compliance with state and federal regulations, coordinating funding, and facilitating a smooth closing process for all parties involved in the mortgage transaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and verify all loan documentation for accuracy and completeness prior to closing.</li><li>Prepare and deliver closing disclosures, closing instructions, and loan packages in accordance with investor and regulatory guidelines.</li><li>Coordinate with title companies, escrow agents, attorneys, brokers, and internal staff to ensure all necessary documentation is received and conditions are met for closing.</li><li>Confirm wire instructions and disbursement of funds in a secure and timely manner.</li><li>Ensure compliance with TRID, RESPA, and other applicable federal and state mortgage regulations.</li><li>Verify that closing fees, interest calculations, and prorations are accurate and align with loan terms and agreements.</li><li>Perform final quality checks and audits on closed loan files prior to shipping to investors or servicing departments.</li><li>Resolve post-closing issues and follow up on outstanding items as needed.</li><li>Maintain accurate records and document communication throughout the loan closing process.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering an excellent opportunity for candidates seeking growth in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, exceptional multitasking abilities, and a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to inbound inquiries and provide accurate information to clients.<br>• Process payments and manage data entry tasks with attention to detail.<br>• Compile and maintain detailed reports, ensuring accuracy and timeliness.<br>• Collaborate with loan teams and vendors to address client needs and resolve concerns.<br>• Handle administrative support duties, including organizing and updating records.<br>• Assist clients with questions and provide solutions to their concerns.<br>• Utilize Microsoft Office tools, including Word and Excel, for daily tasks.<br>• Thrive in a fast-paced environment by managing multiple priorities effectively.<br>• Ensure excellent communication with clients while maintaining professionalism.
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
