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13 results for Entry Level Help Desk Support in Baltimore, MD

Help Desk Analyst I
  • Reston, VA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations.<br><br>Responsibilities:<br>• Respond to and resolve day-to-day technical support requests, including hardware and software-related issues.<br>• Troubleshoot Wi-Fi connectivity problems and provide efficient solutions.<br>• Manage password resets and assist users with account recovery.<br>• Perform light Active Directory tasks, such as user account modifications.<br>• Triage and escalate complex tickets to higher-level support teams.<br>• Maintain detailed records of support activities and ticket resolutions.<br>• Assist in diagnosing and resolving basic networking issues.<br>• Provide exceptional customer service while addressing user concerns.<br>• Identify recurring issues and suggest improvements to prevent future occurrences.<br>• Collaborate with team members to ensure seamless IT operations across the organization.
  • 2026-02-26T17:04:08Z
Help Desk Analyst I
  • Spring Grove, PA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide exceptional technical support to internal users, ensuring smooth operation of hardware, software, and systems. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to work efficiently in a fast-paced environment. For consideration, please apply directly!</p><p><br></p><p>Responsibilities:</p><p>• Deliver courteous and efficient support to internal users through the IT Service Desk.</p><p>• Diagnose and resolve technical issues related to hardware, software, and networking before escalating when necessary.</p><p>• Maintain detailed records of all service calls and resolutions using the designated tracking system.</p><p>• Provide remote technical assistance to users as required.</p><p>• Collaborate in team meetings and share constructive feedback for process improvements.</p><p>• Manage service desk communications in the absence of the Lead Service Desk Technician.</p><p>• Participate in after-hours support using company-issued mobile devices.</p><p>• Complete service requests and updates within the tracking tool promptly.</p><p>• Maintain attentive and positive interactions with clients and colleagues.</p><p>• Contribute to ongoing efforts to enhance service desk procedures and workflows.</p>
  • 2026-02-23T21:43:51Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 16.15 - 18.70 USD / Hourly
  • We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
  • 2026-02-24T21:53:47Z
GCP Engineer (Mid-Level)
  • Washington D.c., DC
  • remote
  • Temporary
  • 48.00 - 53.00 USD / Hourly
  • <p>We are seeking a mid-level Google Cloud Platform (GCP) Engineer with strong, hands-on experience across cloud administration, automation, system integration, and application support. This role supports production GCP environments and participates in cloud migration initiatives, including on-premises to cloud and cloud-to-cloud migrations.</p><p><br></p><p>This position prioritizes real-world, operational experience over certifications. While Google Cloud certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting GCP workloads in production environments carries significantly more weight.</p><p><br></p><p>Experience with data engineering and analytics platforms is a strong plus but not a strict requirement for candidates with a proven track record of strong GCP engineering experience.</p><p><br></p><p><strong>GCP Administration & Operations</strong></p><ul><li>Administer and support GCP organizations, folders, projects, and billing</li><li>Manage IAM roles, service accounts, and access controls using least-privilege principles</li><li>Configure and maintain VPC networks, firewall rules, VPNs, and hybrid connectivity</li><li>Monitor platform health using Cloud Monitoring, Logging, and Alerting</li><li>Troubleshoot production issues and perform root-cause analysis</li></ul><p>Support environments across development, test, staging, and production</p><p><br></p><p><strong>Cloud Migration & Modernization</strong></p><ul><li>Support cloud migration initiatives, including:</li><li>On-premises to Google Cloud migrations</li><li>Cloud-to-cloud migrations (e.g., AWS or Azure to GCP)</li><li>Assist with: Migration planning and execution, Workload and dependency analysis, Data, application, and infrastructure migrations</li><li>Support cutovers, post-migration stabilization, and optimization</li></ul><p>Help modernize legacy workloads into cloud-native or hybrid architectures</p><p><br></p><p><strong>Integration & Platform Engineering</strong></p><ul><li>Integrate GCP services with enterprise systems such as:</li><li>Identity platforms (Google Workspace, Active Directory, SSO)</li><li>CI/CD pipelines and automation tooling</li><li>SaaS and internal applications</li><li>Support API-based and event-driven integrations using REST and Pub/Sub</li><li>Collaborate with security, networking, and application teams</li><li>Assist with hybrid and multi-cloud integration patterns</li></ul><p><br></p><p><strong>Application & Development Support</strong></p><ul><li>Assist development teams with: Environment provisioning, Deployment pipelines, Performance and reliability tuning</li><li>Review cloud architectures for scalability, resilience, security, and cost</li></ul><p><br></p><p><strong>Data & Analytics (Strong Plus)</strong></p><ul><li>Support data platforms such as: BigQuery, Cloud Storage, Pub/Sub, Dataflow</li><li>Assist with data ingestion pipelines and analytics workloads</li><li>Understand basic data governance, access controls, and performance tuning</li></ul>
  • 2026-01-26T17:08:42Z
Senior Accountant
  • Vienna, VA
  • remote
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>New opportunity looking for a Senior Accountant in the transportation industry. This opportunity offers excellent compensation, benefits, strong work/life balance, and excellent work culture! Come apply now!</p><p><br></p><p><strong>Position Overview</strong></p><p>My client is seeking a highly skilled and analytical Senior Accountant to join a growing organization within the transportation industry. This individual will play a key role in assessing accounting impacts of operational and financial transactions, maintaining technical accounting documentation, and supporting end‑to‑end financial reporting processes. You will be part of an innovative accounting team responsible for maintaining trial balances, managing month‑end close activities, performing balance sheet reconciliations, and supporting both internal and external audits. This role offers the opportunity to contribute to meaningful work that supports critical infrastructure and helps shape the future of transportation systems and the communities they serve.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Identify opportunities to standardize and automate accounting processes, maintain process documentation, and ensure consistent compliance with internal accounting policies and controls.</p><p>Prepare, post, and review journal entries; perform complex accounting calculations such as revaluations, tax impacts, and funds flow analyses; complete balance sheet reconciliations; and resolve discrepancies within required timelines.</p><p>Lead internal and external audit activities, including preparing financial disclosures and supporting quarterly, mid‑year, and year‑end reporting requirements.</p><p>Manage day‑to‑day accounting activities, including identifying new transactions, documenting accounting impacts, preparing supporting papers, and overseeing general ledger activity, technical accounting, and revenue recognition.</p><p>Review account balances regularly, monitor ageing balances, ensure proper asset and liability classification, and prepare stewardship and financial performance reports for senior leadership.</p><p>Provide guidance to entry-level team members, review lower‑risk deliverables, and collaborate with internal and external stakeholders to resolve accounting matters and support financial operations.</p>
  • 2026-02-26T15:28:51Z
Part Time Office Assistant
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half's client is seeking a proficient Office Assistant situated in Fairfax, Virginia. As an Office Assistant, your main responsibility will be to carry out a range of clerical support tasks, manage customer interactions, and ensure seamless office operations. This opportunity is a contract position.</p><p><br></p><p>Responsibilities: </p><p>• Handling communication through phone calls and scheduling appointment</p><p>• Filing and organizing charts to ensure easy accessibility and accuracy</p><p>• Scanning and photocopying documents as required</p><p>• Using MS Office to manage, organize, and update relevant data</p><p>• Performing receptionist duties, including managing incoming phone calls and directing them to the appropriate department or personnel</p><p>• Handling and sorting incoming U.S. mail and FedEx deliveries, ensuring they reach the appropriate employees</p><p>• Dispatching outgoing mail in a timely and accurate manner</p><p>• Ordering office supplies as needed and managing the existing inventory to ensure smooth office operations</p><p>• Keeping track of office equipment and arranging for maintenance or repairs when necessary</p><p>• Implementing basic office skills to effectively perform daily tasks and duties.</p>
  • 2026-02-13T17:53:40Z
Office Service Associate
  • Washington D.c, DC
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>Position summary The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p> Job duties </p><ul><li>Utilize tracking logs to document and manage all office services work.</li><li>Ensure job tickets are accurately completed prior to initiating projects.</li><li>Perform reprographics, mail, and intake functions in accordance with established procedures.</li><li>Execute jobs in the correct sequence to maintain operational efficiency.</li><li>Communicate proactively with supervisors and clients regarding project status, deadlines, and potential issues.</li><li>Meet contractual deadlines for accepting, completing, and delivering assignments.</li><li>Troubleshoot and resolve basic equipment malfunctions to minimize workflow disruptions.</li><li>Lift and transport materials up to 50 lbs. on a regular basis.</li><li>Prioritize workflow to effectively manage multiple assignments in a fast-paced environment.</li><li>Conduct quality assurance checks on personal work and review output produced by team members.</li><li>Load and replenish machines with paper, toner, and other supplies to ensure continuous operation.</li><li>Respond to phone calls and emails while coordinating service requests as needed.</li><li>Provide professional client support in person, via phone, and through electronic communication.</li></ul>
  • 2026-02-11T15:28:57Z
Security Architect V
  • Washington, Dc, DC
  • onsite
  • Temporary
  • 70.00 - 78.00 USD / Hourly
  • <p><strong>Senior Cloud Security & Solutions Delivery SME</strong></p><p><strong>Location:</strong> Washington, DC (Hybrid – 1 day onsite per week)</p><p> <strong>Clearance:</strong> Ability to obtain a Public Trust</p><p><strong>Duration: </strong>6 – month contract, open for extension or conversion </p><p><strong>Pay: </strong>Starting at $70 hr W2 </p><p><strong>Overview</strong></p><p>An experienced <strong>Senior Security Architect & Solutions Delivery Subject Matter Expert (SME)</strong> is needed to design and guide the implementation of advanced cloud security solutions across a federal environment. This role supports cybersecurity operations by applying Zero Trust principles, strengthening defense‑in‑depth strategies, and securing cloud‑hosted environments. The SME will conduct cloud application assessments, provide architectural guidance, and support emerging cloud technologies such as AI, IoT, RPA, blockchain, and quantum computing.</p><p>This position requires deep expertise in cloud security architecture, Zero Trust frameworks, and the delivery of secure, scalable solutions across multiple cloud service providers.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Provide strategic leadership for enterprise security and Zero Trust architecture initiatives.</li><li>Develop and implement cloud security architectures aligned to Zero Trust principles.</li><li>Lead and oversee cloud security design, controls, and architectural frameworks.</li><li>Offer technical leadership for Zero Trust and security architecture activities.</li><li>Create cloud security architecture roadmaps and long-term strategies.</li><li>Support cloud deployments including private, hybrid, and on‑premises virtualization environments.</li><li>Design security event visibility, logging, and telemetry solutions for cloud environments.</li><li>Provide oversight and design guidance for Identity, Credential, and Access Management (ICAM) solutions.</li><li>Define network security requirements, policies, and controls.</li><li>Apply network segmentation and defense‑in‑depth approaches to cloud architectures.</li><li>Incorporate OT/IoT security requirements into architectural designs.</li><li>Develop scope, cost estimates, and implementation plans for security tool deployments.</li><li>Assess and evaluate new cloud security products and emerging technologies.</li></ul><p><br></p>
  • 2026-01-28T19:04:44Z
Junior Accountant
  • Woodbridge, VA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • We are looking for a detail-oriented and proactive entry-level Accountant to join our team in Woodbridge, Virginia. In this role, you will focus on accounts payable while supporting various accounting functions to ensure smooth financial operations. This is an excellent opportunity for someone eager to grow their career in accounting and contribute to a dynamic team.<br><br>Responsibilities:<br>• Accurately input vendor information and invoices into accounting systems, ensuring proper coding and timely processing.<br>• Prepare and issue payments, including managing monthly payment cycles with approval protocols.<br>• Verify and review expense reports, ensuring all receipts and documentation meet company standards.<br>• Record and reconcile transactions related to accounts receivable, ensuring accuracy and compliance.<br>• Maintain and update client records, including contact details and mailing preferences.<br>• Generate reports detailing the status of client accounts and provide updates as needed.<br>• Research and resolve discrepancies in client accounts, including addressing overdue balances.<br>• Assist with monthly invoicing and billing processes to keep client accounts up to date.<br>• Conduct corporate credit card reconciliations, including coding and posting transactions.<br>• Support additional accounting tasks as assigned to meet team objectives.
  • 2026-02-23T15:53:42Z
Senior Cost/Financial Analyst
  • Arlington, VA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Our client is an well-established construction business with growing operations that is seeking a Senior Cost Analyst to join their expanding team in Arlington, Virginia. This role is integral to the construction accounting team, focusing on cost management, budgeting/forecasting, financial reporting, and collaboration with project executives. The ideal candidate will bring expertise in analyzing budgets and providing accurate projections to support decision-making and organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive reviews and updates of budgets and job status reports for multiple construction projects on a monthly basis.</p><p>• Deliver monthly profit projections and create dashboards to provide actionable insights for management.</p><p>• Facilitate job status meetings with stakeholders and project teams to ensure accurate and timely reporting.</p><p>• Provide guidance to entry-level cost engineers and other team members, fostering skill development and knowledge sharing.</p><p>• Train office and field staff in the use of project management software, ensuring efficient system utilization.</p><p>• Prepare and compile various monthly financial reports for senior leadership and company executives.</p><p>• Analyze project costs to identify risks, opportunities for savings, and implement mitigation strategies.</p><p>• Assist in the preparation of new construction project proposals, providing detailed cost analysis and recommendations.</p><p>• Support project executives in managing subcontractor agreements, change orders, and cost reporting.</p><p>• Audit and reconcile project performance using specialized project management software to ensure accuracy and compliance.</p>
  • 2026-01-22T15:34:06Z
Director of Social Media and Digital Engagement
  • Washington, DC
  • onsite
  • Permanent
  • 135000.00 - 140000.00 USD / Yearly
  • We are looking for an experienced Director of Social Media and Digital Engagement to lead the strategic development and execution of comprehensive social media campaigns. This role is based in Washington, District of Columbia, and focuses on engaging youth and adult audiences while driving impactful digital interactions. The ideal candidate will possess a strong background in social media strategy, digital analytics, and team leadership.<br><br>Responsibilities:<br>• Design and implement robust social media strategies to expand and engage audiences across platforms focused on youth and adults.<br>• Oversee the creation and delivery of high-quality brand content, including video assets, to maintain consistency across social channels and campaign websites.<br>• Collaborate with analytics teams to evaluate performance metrics, optimize content strategies, and report on the effectiveness of social media initiatives.<br>• Coordinate cross-functional teams to ensure alignment and efficiency in digital engagement strategies across organizational platforms.<br>• Monitor industry trends and platform updates to identify opportunities for innovation in social media practices.<br>• Guide and mentor a team of social media professionals, fostering growth and collaboration within the team.<br>• Manage budgets and vendor relationships to support various initiatives across owned channels.
  • 2026-02-26T14:18:43Z
Administrative Assistant
  • Middletown, DE
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant for a part-time job. The hours are 8-12 per week, working weekends once a month on a long-term contract basis. This position is hy-brid but requires occasional travel, approximately 1-2 times per month, to organize and support book signings or meet-and-greet events. The ideal candidate will bring strong organizational skills and a proactive mindset to manage administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and set up logistics for book signings and meet-and-greet events, ensuring all details are handled professionally.</p><p>• Perform general administrative duties, including data entry, scheduling, and maintaining records.</p><p>• Manage inbound calls and provide excellent customer service by addressing inquiries promptly.</p><p>• Support social media activities by creating and posting content on platforms such as Instagram and Facebook.</p><p>• Utilize Microsoft Office Suite to prepare documents, reports, and presentations as needed.</p><p>• Collaborate with team members to streamline processes and enhance productivity.</p><p>• Maintain accurate communication with vendors, clients, and team members regarding event coordination.</p><p>• Ensure all tasks are completed within established timelines, maintaining a high level of attention to detail.</p>
  • 2026-02-23T21:43:51Z
Administrative Assistant
  • Washington, DC
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Administrative Assistant to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to support critical billing operations and ensure seamless workflow continuity. The role requires a candidate who demonstrates accuracy, efficiency, and proficiency in working with numbers and data entry. For immediate consideration, apply today and contact Grace Nowlin at (202) 998-8423 for additional details.</p><p><br></p><p>Responsibilities:</p><p>• Organize and manage prebill edits submitted by attorneys, ensuring proper recordkeeping and accessibility.</p><p>• Communicate with attorneys to follow up on missing prebill edits, tracking and resolving outstanding items.</p><p>• Apply corrections to prebills using electronic billing systems, including updating narratives, splitting time entries, and adjusting client and matter information.</p><p>• Address attorney inquiries about prebills and coordinate with timekeepers to resolve questioned entries.</p><p>• Proofread prebills to ensure compliance with organizational billing guidelines and accuracy.</p><p>• Distribute revised bills to attorneys for final approval, making additional adjustments as necessary.</p><p>• Respond to client inquiries regarding invoices and resolve any related concerns.</p><p>• Set up new clients and timekeepers in the billing system, maintaining accurate client data and applying billing rates.</p><p>• Monitor released time entries and follow up with timekeepers to meet deadlines.</p><p>• Maintain effective communication and collaboration to ensure billing processes are completed efficiently.</p>
  • 2026-02-26T19:43:45Z