<p><strong>Position Overview:</strong></p><p>Our company is seeking a detail-oriented Dispatcher to coordinate daily operations and ensure exceptional customer service. This role is ideal for candidates who thrive in a fast-paced administrative environment and enjoy problem-solving.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and dispatch vehicles, drivers, or service personnel according to workload and company procedures</li><li>Monitor communications and update logs accurately</li><li>Respond to incoming calls and requests, providing prompt solutions</li><li>Communicate detailed instructions and updates to staff</li><li>Resolve scheduling conflicts and escalate urgent situations as needed</li><li>Deliver exceptional customer service by phone and email</li><li>Collaborate with internal departments to maintain workflow efficiency</li></ul><p><br></p>
<p>The <strong>Program Coordinator</strong> is responsible for supporting the planning, implementation, and evaluation of nonprofit programs and services. This role acts as a liaison between staff, volunteers, and community partners, ensuring smooth operations and alignment with the organization’s mission. The Program Coordinator manages program logistics, maintains records, monitors outcomes, and contributes to outreach efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with program managers and leadership to plan and execute program activities and events.</li><li>Coordinate daily program operations, including scheduling, communications, and resource allocation.</li><li>Maintain accurate records and prepare regular reports on program performance and impact.</li><li>Support recruitment, training, and supervision of volunteers and/or program participants.</li><li>Assist with budget tracking and ensure timely purchasing of supplies and services.</li><li>Develop and maintain relationships with community organizations, partners, and stakeholders.</li><li>Track program outcomes and gather feedback for continuous improvement.</li><li>Promote programs through outreach, social media, and participation in community events.</li><li>Uphold the organization’s values of diversity, equity, and inclusion across all program activities.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Coordinator to join our team in Columbia, Maryland. In this long-term contract role, you will support key leadership in managing administrative functions, client records, and electronic health systems. This position is ideal for someone with strong organizational skills and a proactive approach to handling multiple priorities.</p><p>Primarily remote, with the occasion of being in office at client's Columbia location.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to senior leadership, including the Vice President of Behavior Support Services and directors within the department.</p><p>• Manage and maintain electronic health records and organizational files for a large client base.</p><p>• Assist clinicians with scheduling and coordinating their caseloads effectively.</p><p>• Handle inbound communications, such as phone calls and emails, with professionalism and promptness.</p><p>• Organize and maintain calendars, ensuring meetings and appointments are scheduled accurately.</p><p>• Prepare reports and documentation as needed to support departmental operations.</p><p>• Utilize Microsoft Excel and other software tools to streamline administrative tasks.</p><p>• Ensure accuracy and confidentiality when handling sensitive information.</p><p>• Monitor and manage office supplies and resources to support daily operations.</p>