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49 results for Data Entry in Baltimore, MD

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner. Responsibilities: • Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database. • Enter client details, service-related information, and other required records with a high level of precision and completeness. • Coordinate and schedule client appointments within the system while confirming information is recorded correctly. • Direct calls to appropriate personnel when issues require additional support or specialized assistance. • Escalate customer concerns, complaints, or sensitive matters to the supervisor in a timely and effective manner. • Share general program information and connect callers with relevant health or social service resources as appropriate. • Organize and maintain reports, files, and supporting documentation to promote accurate recordkeeping. • Protect confidential information by handling all client and organizational data with discretion and in accordance with established guidelines. • Perform other related administrative and support duties as needed to assist daily operations.
2026-07-22T17:38:48Z

Accounting Clerk

Washington, DC
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
A well respected, growing service organization is looking to hire an accounting clerk. In this role, you will be responsible for matching invoices to purchase orders and/or vouchers, data entry and assisting in the process of accounts payable (A/P) and accounts receivable (A/R). This dynamic team environment offers you a great workspace/office, excellent benefits and great career advancement opportunity. This position reports to the accounting manager. Responsibilities<ul><li>Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing </li><li>Support accounts receivable: process daily invoices/credit, apply cash receipt, help with collection of past due balance </li><li>General accounting and administration support: help with G/L account reconciliation and month-end closing, other ad hoc projects </li><li>Correct transaction documents, which may require revision of other documents or entries as well as the original; may initiate other actions </li><li>Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes. </li><li>Prepare statements and reports that require utilization of a variety of sources </li><li>Post financial information to journals, registers, and ledgers, manually or by electronic equipment </li><li>Reconcile discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as required </li><li>Assist in budgetary control by monitoring budgets and originating or verifying adjustments and transfers </li><li>Perform other related duties and participate in special projects as assigned </li></ul>
2026-07-16T20:28:48Z

Office Assistant

Washington, DC
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an organized and proactive Office Assistant to support daily administrative operations in Washington, District of Columbia. This Long-term Contract position is ideal for someone who is comfortable working in a fast-paced office, can manage competing priorities, and brings strong technical ability with Microsoft Office tools. The right candidate will help maintain an efficient workplace by supporting file organization, tracking supplies, and assisting with general office coordination. Responsibilities: • Coordinate day-to-day office support activities to keep shared workspaces orderly, functional, and well maintained. • Monitor and track office inventory levels, helping ensure supplies are available and records remain accurate. • Organize digital documents and assist with file management in shared storage platforms such as OneDrive. • Provide administrative support through data entry, document preparation, and general back-office tasks. • Answer inbound calls and greet visitors professionally while directing requests to the appropriate staff members. • Use Microsoft Word and Excel to create, update, and maintain reports, logs, and office documents. • Operate standard office equipment and assist with routine clerical duties to support team productivity. • Adapt quickly to varying workplace procedures and follow established protocols in different office environments.
2026-07-09T12:03:35Z

Administrative Assistant

Waldorf, MD
onsite
Temporary / Contract
19.00 - 23.00 USD / Hourly
We are seeking a proactive and highly organized Administrative Assistant to support our finance company’s day-to-day operations. The ideal candidate will have exceptional customer service and client support skills, strong communication abilities, and advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams. This role requires a self-motivated "go-getter" who can effectively manage multiple priorities, maintain accurate records, support client communications, and collaborate with teams across various departments. Candidates should be detail-oriented, professional, and able to thrive in a fast-paced environment while providing outstanding support to both clients and internal stakeholders. Previous administrative or office support experience is preferred, and experience with an Accounting CRM or financial software platform is a plus, but not required
2026-07-08T18:18:36Z

Call Center Representative

Chantilly, VA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are seeking a professional and customer-focused Call Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive service experience. The ideal candidate has strong communication skills, patience, and the ability to multitask in a fast-paced environment. You will be working Monday to Friday full time. Responsibilities:<ul><li>Answer a high volume of inbound and/or outbound customer calls.</li><li>Assist customers with account questions, service issues, orders, and general inquiries. </li><li>Document customer interactions accurately in the system.</li><li>Resolve complaints professionally and escalate complex issues as needed. </li><li>Maintain knowledge of company products, services, and policies. </li><li>Meet performance goals for call handling, customer satisfaction, and response times. </li></ul>
2026-07-21T18:28:43Z

Open Enrollment Specialist

Baltimore, MD
onsite
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a detail-oriented and customer-focused Open Enrollment Specialist to support employees and members during the annual benefits enrollment period. This role will assist individuals with understanding benefit options, completing enrollment forms, answering questions, and ensuring accurate data entry and documentation. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to handle confidential information in a fast-paced environment. Responsibilities<ul><li>Assist employees and members with the open enrollment process</li><li>Explain benefit plans, coverage options, and enrollment procedures</li><li>Answer questions regarding medical, dental, vision, life insurance, and other benefit offerings</li><li>Review enrollment forms for accuracy and completeness</li><li>Enter and maintain benefits data within HRIS and benefits administration systems</li><li>Follow up with employees regarding missing documentation or incomplete enrollments</li><li>Assist with benefits presentations, meetings, and informational sessions</li><li>Maintain confidentiality of employee and benefits information</li><li>Track enrollment deadlines and ensure timely processing of all paperwork</li><li>Provide exceptional customer service while resolving enrollment-related concerns</li></ul>
2026-07-20T20:38:43Z

Accounts Payable Specialist

Mclean, VA
remote
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for an Accounts Payable Specialist to support a high-volume payables function for a long-term contract opportunity based in McLean, Virginia. This fully remote role is well suited to someone who is detail-oriented, comfortable working through manual workflows, and confident handling invoice activity from receipt through final processing. The position will focus on maintaining accurate records, resolving discrepancies, and keeping payment-related data organized in Excel and enterprise accounting systems. Responsibilities: • Manage end-to-end invoice handling, including review, coding, entry, and submission for payment within established timelines. • Record accounts payable transactions accurately and maintain organized supporting documentation across spreadsheets and internal systems. • Perform detailed account reconciliations to identify variances, investigate outstanding items, and ensure financial records remain current. • Use Excel to monitor invoice status, track processing activity, and support reporting needs for the accounts payable function. • Work through manual processing steps with a high degree of accuracy while maintaining productivity in a deadline-driven environment. • Verify invoice details, confirm correct account coding, and resolve mismatches related to vendor information, purchase data, or payment amounts. • Support ongoing accounts payable operations by updating records, maintaining data integrity, and assisting with routine accounting tasks as needed.
2026-07-21T11:33:43Z

Client Services Assistant

Vienna, VA
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a Client Services Assistant to support a non-profit organization in Vienna, Virginia through a Contract assignment. This role combines client communication, administrative coordination, and project support to help keep award program activities organized and on schedule. The ideal candidate brings strong technical ability, confidence using Microsoft Office, and a detail-focused approach to data accuracy and follow-through. Responsibilities: • Place outbound calls to clients to share program information, gather updates, and maintain consistent communication throughout the award process. • Enter, review, and maintain records in tracking systems and spreadsheets to ensure information remains accurate and current. • Assist with day-to-day project coordination by monitoring deadlines, organizing materials, and helping keep deliverables on track. • Prepare documents, reports, and correspondence using Microsoft Office applications to support team operations and client-facing activities. • Collaborate with internal stakeholders to follow up on pending items, resolve administrative issues, and support smooth program execution. • Track key milestones and communicate status updates so project timelines and priorities remain visible to the team.
2026-07-22T11:38:45Z

Accounting Clerk

Hanover, MD
onsite
Temporary to Hire
20.90 - 26.00 USD / Hourly
We are looking for a dependable Accounting Clerk to support day-to-day finance operations in Hanover, Maryland. This contract-to-permanent opportunity is ideal for someone who enjoys working with numbers, maintaining accurate records, and helping accounting processes run smoothly. The person in this role will contribute across payroll, payables, and month-end activities while partnering with the broader finance team to keep financial information organized and up to date. Responsibilities:• Administer routine payroll activities with accuracy and ensure processing is completed within established deadlines and company guidelines.• Oversee incoming purchase order requests by reviewing the accounts payable queue, updating records, and keeping approval and tracking steps current.• Provide day-to-day assistance to the accounts payable function, including maintaining vendor records, updating supporting documentation, and addressing basic invoice or file discrepancies.• Support month-end close by helping assemble, enter, and post journal entries under the guidance of senior accounting staff.• Maintain accurate financial records by applying core general ledger principles to daily accounting tasks and reconciliations.• Track and record intercompany activity as needed to help ensure transactions are documented correctly across entities.• Perform data entry and related administrative accounting tasks to promote accuracy across financial systems and reports.
2026-07-15T20:18:41Z

AP Travel & Expense Coordinator

Arlington, VA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for an AP Travel & Expense Coordinator to support travel and expense processing while contributing to broader accounts payable operations in Arlington, Virginia. This role is ideal for someone who works accurately in a high-volume environment, communicates well across departments, and is comfortable guiding employees through expense submission procedures. The position offers the opportunity to play a visible role within finance while helping maintain timely, compliant, and well-documented payment processes. Responsibilities:• Review and process employee travel and expense submissions in Concur, ensuring reports comply with company policies and are completed accurately.• Support end-to-end accounts payable activities by entering, validating, and routing invoices for timely payment.• Organize large volumes of vendor invoices by matching supporting documents, assigning correct coding, and preparing batches for processing.• Reconcile corporate card activity and record related general ledger entries to maintain accurate financial data.• Prepare and distribute 1099 documentation for applicable vendors and subcontractors in accordance with reporting requirements.• Assist with month-end accounting tasks, including account reconciliations, accrual preparation, and support for financial reporting.• Provide training and day-to-day guidance to employees on expense reporting procedures and Concur usage.• Partner with the Accounts Payable team and finance leadership to resolve discrepancies, improve accuracy, and maintain efficient workflows. All interested candidates in this AP Travel & Expense Coordinator role and other fulltime opportunities across the D.C. area please send your resume Justin Decker via LinkedIn.
2026-07-10T17:44:57Z

Collections Representative

Farifax, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Collections Representative to join our team in a fully onsite position. This position is ideal for someone with strong customer service skills, excellent attention to detail, and the ability to work effectively in a collaborative team environment. Responsibilities:<ul><li>Manage inbound and outbound collection-related calls</li><li>Communicate professionally with customers regarding past-due accounts and payment arrangements</li><li>Maintain accurate account notes and update customer records</li><li>Perform high-volume data entry with strong accuracy</li><li>Use Microsoft Office Suite to track, document, and manage account activity</li><li>Work closely with team members and internal departments to resolve account issues</li></ul>
2026-07-09T18:00:17Z

FAST Advisor

Chantilly, VA
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a FAST Advisor to support students and learners with payment-related questions, financial aid coordination, and account assistance in Chantilly, Virginia. This contract position with permanent potential is ideal for someone who enjoys delivering responsive customer service, solving complex issues, and helping individuals understand available financing pathways and university policies. The person in this role will balance inbound and outbound communication while working closely with financial aid partners to create a positive, accurate, and timely support experience. Responsibilities: • Respond to incoming calls and outreach requests by identifying each learner’s needs and providing clear, policy-aligned guidance and practical solutions. • Guide students through payment methods, financing resources, and related university procedures so they can make informed decisions about their accounts. • Partner with Financial Aid Advisors on daily case support, documentation updates, and follow-up actions to keep learner records accurate and current. • Handle a mix of inbound service volume and outbound outreach campaigns, including balance-related communications designed to encourage timely resolution. • Process payments and complete required account updates with accuracy while following established procedures and confidentiality standards. • Monitor service goals and call activity metrics, using available reporting tools to track performance and maintain productivity expectations. • Collaborate with the Financial Aid Support Team to identify recurring issues, investigate root causes, and recommend improvements to the learner experience. • Contribute to a team-focused environment by participating in coaching discussions, sharing feedback, and supporting colleagues across departments as needed.
2026-07-22T11:38:45Z

Finance & Administration Coordinator

Washington, DC
remote
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Finance & Administration Coordinator to support day-to-day accounting operations and administrative financial tasks for a long-term contract position in Washington, District of Columbia. This role centers on maintaining accurate financial records, organizing month-end close materials, and assisting with reporting and budget monitoring. The ideal candidate is comfortable working with spreadsheets, handling detailed transaction processing, and contributing to a well-organized finance function. Responsibilities: • Enter and organize financial information in Excel to prepare records for monthly close activities and system upload. • Assist with revenue reporting by compiling transaction details and verifying supporting documentation for accuracy. • Reconcile corporate card activity and follow up on missing or incomplete expense details as needed. • Record cash receipts and disbursements while maintaining clear and accurate accounting support files. • Perform bank reconciliations and investigate discrepancies to help keep balances current and reliable. • Track budgets for events, team gatherings, and staff retreats to support spending visibility and planning. • Process employee expense reimbursements and assemble payment documentation in a timely manner. • Prepare finance packages and supporting materials for review by internal stakeholders and accounting staff.
2026-07-22T11:38:45Z

Education Specialist, Programs

Linthicum, MD
onsite
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for an organized and experienced Administrative Assistant to support a busy team in Linthicum, Maryland. This contract has the potential to go contract to hire. The opportunity is ideal for someone who excels in administrative coordination, communicates confidently with executive professionals, and can balance priorities across multiple stakeholders. The role combines high-volume operational support with project-based assignments, offering the chance to contribute to program delivery, documentation, and cross-functional collaboration. Responsibilities:• Coordinate day-to-day administrative activities, ensuring timelines, records, and communications remain accurate and up to date.• Support multiple concurrent assignments by tracking deliverables, adjusting priorities as needed, and following through with internal teams and external contacts.• Prepare, organize, and maintain documentation, reference materials, and process guides to improve consistency for future program work.• Serve as a reliable point of contact when interacting with physicians and other stakeholders, handling detailed communication with accuracy and discretion.• Assist with program and project coordination tasks, including scheduling, meeting support, data entry, and follow-up on action items.• Work collaboratively with departments across the organization to keep projects moving and ensure information is shared effectively.• Learn and use internal software tools quickly to support team operations and reporting needs.• Provide occasional support outside standard business hours, such as evening conference calls, and travel when program needs require it.
2026-06-25T16:43:51Z

Receptionist

Ashburn, VA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are seeking a professional, organized, and dependable Receptionist to join our team onsite full-time, Monday through Friday. The ideal candidate thrives in a fast-paced environment, is comfortable multitasking, and takes pride in keeping daily office operations running smoothly. This role will include front desk responsibilities, handling facility operations, and working with vendors as needed. Responsibilities<ul><li>Greet and assist visitors in a friendly and professional manner.</li><li>Answer, screen and direct incoming phone calls. </li><li>Manage incoming and outgoing mail, packages and deliveries. </li><li>Work with vendors to support office and facility-related requests. </li><li>Handle facility operations and assist with office coordination needs. </li><li>Provide administrative support such as data entry, filing and document preparation. </li><li>Monitor office supplies and place orders as needed. </li><li>Assist with other clerical and office support duties as assigned.</li></ul>
2026-07-15T17:04:06Z

Office Assistant

Falls Church, VA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Our client, a small manufacturing company, is seeking a dependable and detail-oriented Office Assistant to join their team immediately. This is a fully onsite position, Monday to Friday 8:30 am to 5 pm supporting day-to-day office operations in a fast-paced environment. Available to start immediately, as early as Monday, July 13. Responsibilities:<ul><li>Handle invoices</li><li>Perform accurate data entry</li><li>Assist with project coordination</li><li>Process customer orders</li><li>Help manage inventory</li><li>Follow up with customers as needed</li><li>Support general office operations and administrative tasks</li><li>Multitask across priorities in a busy office setting</li></ul>
2026-07-09T18:14:00Z

Benefits Customer Support Representative

Baltimore, MD
remote
Temporary / Contract
18.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Benefits Customer Support Representative to join our team for the Open Enrollment season. In this role, you will serve as a trusted resource for employees, members, and clients by helping them confidently navigate their health insurance and employee benefit options. You'll deliver exceptional customer service by answering benefit-related questions, explaining plan options, resolving enrollment issues, processing benefit changes, and ensuring a seamless enrollment experience. Through phone, email, and chat support, you'll maintain accurate records in customer relationship management (CRM) and benefits administration systems while ensuring compliance with company policies and applicable regulations. Your expertise and commitment to outstanding service will play a key role in helping employees make informed benefits decisions during this critical enrollment period. Key Responsibilities<ul><li>Serve as the primary point of contact for employee and member inquiries regarding medical, dental, vision, life, disability, and retirement benefits.</li><li>Guide employees through the annual Open Enrollment process, including plan comparisons, eligibility requirements, enrollment deadlines, and qualifying life events.</li><li>Process benefit enrollments, changes, cancellations, and dependent updates accurately and within established service-level agreements.</li><li>Investigate and resolve benefit discrepancies, billing concerns, eligibility issues, and claims-related questions.</li><li>Document all customer interactions, cases, and resolutions within CRM and benefits administration systems.</li><li>Coordinate with insurance carriers, HR departments, payroll teams, and third-party administrators to resolve complex benefit issues.</li><li>Educate customers on plan options, coverage details, provider networks, deductibles, copays, and wellness programs.</li><li>Maintain confidentiality while handling sensitive employee and health information in compliance with HIPAA and company policies.</li><li>Meet productivity, quality assurance, and customer satisfaction metrics in a fast-paced call center or service environment.</li></ul>
2026-07-16T16:43:50Z

Accounts Payable Specialist

Frederick, MD
remote
Temporary to Hire
24.00 - 31.00 USD / Hourly
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Frederick, Maryland. This Contract to permanent position offers an exciting opportunity to work in a high-volume, fast-paced environment with potential for growth and progression. Responsibilities: • Process a high volume of invoices, averaging 300-500 per week, with precision and efficiency. • Ensure accurate coding of invoices and accounts to maintain compliance and financial accuracy. • Manage payment methods such as Automated Clearing House (ACH) and check runs to ensure timely vendor payments. • Utilize systems such as SAP for invoice processing and reporting. • Collaborate with internal teams to resolve discrepancies and address vendor inquiries. • Maintain organized records of all transactions to support audits and reporting requirements. • Contribute to process improvement initiatives by identifying inefficiencies and recommending solutions. • Work effectively in a team environment while demonstrating a problem-solving mindset. • Support the transition to automated systems and ensure seamless integration into current processes.
2026-07-17T20:08:44Z

Customer Service Representative

Farifax, VA
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team. Responsibilities:<ul><li>Provide excellent customer service and support to customers by phone, email, or in person</li><li>Accurately enter and update customer information in company systems</li><li>Handle inquiries, resolve issues, and escalate concerns when appropriate</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with team members to ensure a positive customer experience</li><li>Use Microsoft Office Suite and internal systems to complete daily tasks efficiently</li></ul>
2026-07-09T18:00:17Z

Administrative Assistant

Rockville, MD
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
Our government contracting client is seeking an Administrative Assistant to support their Project Estimation team. This role will assist with bid preparation, project documentation, data entry, reporting, and coordination of estimating activities. Responsibilities:<ul><li>Support estimators with administrative tasks and project documentation</li><li>Maintain bid logs, project files, and contract records</li><li>Prepare reports and spreadsheets using Excel</li><li>Coordinate with subcontractors, vendors, and internal teams</li><li>Schedule meetings and manage correspondence</li><li>Assist with proposal and bid submissions</li><li>Ensure documents are accurate, organized, and submitted on time</li></ul>
2026-07-13T19:58:39Z

Client Services Associate

Baltimore, MD
onsite
Temporary / Contract
23.00 - 29.00 USD / Hourly
The Client Services Associate provides exceptional customer support while ensuring the smooth day-to-day administration of client accounts and office operations. This role serves as the primary point of contact for clients, handling inquiries, coordinating appointments, maintaining records, and delivering a high standard of customer service. Key Responsibilities<ul><li>Serve as the primary point of contact for clients via phone, email, and in person, providing exceptional customer service and resolving inquiries in a timely, professional manner.</li><li>Build and maintain strong client relationships through proactive communication, follow-up, and effective issue resolution, escalating complex concerns as needed.</li><li>Coordinate appointments, meetings, and client communications while managing calendars and ensuring seamless service delivery.</li><li>Maintain accurate client records by performing data entry, updating databases, and organizing electronic and physical files.</li><li>Collaborate with internal departments to monitor client requests, track progress, and ensure timely completion of services.</li><li>Support daily office operations by managing communications, maintaining confidential information, assisting with special projects, and ensuring compliance with company policies.</li><li>Generate reports, monitor service metrics, and identify opportunities to improve operational efficiency and client satisfaction.</li></ul>
2026-07-20T13:58:45Z

Operations Assistant

Chantilly, VA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are seeking an Operations Assistant to join our team immediately. This is a fully onsite position, Monday through Friday, with the opportunity to interview and start ASAP. Responsibilities:<ul><li>Handle customer service issues</li><li>Process customer orders</li><li>Update and maintain data entry records</li><li>Complete daily operational tasks</li><li>Support office operations as needed</li></ul>
2026-07-09T18:00:17Z

Administrative Assistant

Chantilly, VA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is seeking an experienced Administrative Assistant to join their team immediately. This is a full-time onsite opportunity, Monday through Friday, for someone who thrives in a fast-paced office environment and can start ASAP. Responsibilities:<ul><li>Handle customer service issues professionally and promptly</li><li>Process customer orders accurately</li><li>Update and maintain data entry records</li><li>Complete daily operational and administrative tasks</li><li>Support office workflow and ensure strong attention to detail in all work</li></ul>
2026-07-09T18:00:17Z

Administrative Assistant

Nottingham, MD
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
A benefits company in Nottingham, MD is seeking an Administrative Assistant to join their team! This role will support the company with answering phones, customer support, data entry, reconciliations and customization of various spreadsheets and as needed for their clients.Duties/Responsibilities:• Interacts with clients via telephone and email to provide support and information on employee benefits.• Data entry of benefit enrollments, terminations, and changes• Assistance with provider searches, billing issues, claims issues and reconciliations.• Preparation, data entry and customization for various Excel spreadsheets.• Preparation of employee enrollment kits.• Performs other related duties as assigned.Required Skills/Abilities• Excellent communication and organization skills.• Service-oriented, detail-oriented, and ability to multi-task• Proficient computer skills, specifically using Microsoft Excel and Word, with the ability to learn new systems.• Strong analytical skills.• Ability to research issues, identify and give directions to resolve the problem at hand as well as explain the process taken to do so.• Ability to work in a fast-paced environment.• Knowledge of, or ability to learn about health and ancillary benefits.• Proven ability to work effectively in a team environment with associates.• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
2026-07-13T12:53:41Z

Customer Service Representative

Dover, DE
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative to join their team in Dover, Delaware. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with questions or concerns, resolving issues efficiently, and providing excellent service at every interaction. The ideal candidate will have prior call center experience, strong communication skills, and the ability to work in a fast-paced environment. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, orders, or account information</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Follow company procedures, scripts, and service standards</li><li>Perform data entry and general administrative tasks related to customer support</li></ul>
2026-07-10T21:08:41Z