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7 results for Customer Service in Baltimore, MD
- Fairfax, VA
- onsite
- Temporary / Contract
- 19 - 19 USD / Hourly
- <p>We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide excellent customer service and support to customers by phone, email, or in person</li><li>Accurately enter and update customer information in company systems</li><li>Handle inquiries, resolve issues, and escalate concerns when appropriate</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with team members to ensure a positive customer experience</li><li>Use Microsoft Office Suite and internal systems to complete daily tasks efficiently</li></ul><p><br></p>
- 2026-07-09T00:00:00Z
- Mount Airy, MD
- onsite
- Temporary to Hire
- 21.375 - 24.75 USD / Hourly
- We are looking for a Customer Service Representative to join a busy team in Maryland. This contract opportunity with potential for a permanent role is well suited for someone who enjoys balancing customer interaction, order coordination, and technical learning in a high-volume setting. The person in this role will serve business customers, support field sales partners, and help ensure quotes and orders are handled accurately from initial inquiry through completion.<br><br>Responsibilities:<br>• Manage daily customer communication by phone and email, responding to inquiries, resolving issues, and providing a high level of service to business accounts.<br>• Enter and review a steady volume of orders and quotations each day, ensuring pricing, product details, and supporting information are accurate and complete.<br>• Develop customer proposals that clearly outline scope, conditions, and relevant exceptions so expectations are properly documented.<br>• Partner with outside sales representatives by supplying bid assistance, quote coordination, pricing support, credit-related follow-up, and general account administration.<br>• Guide customers through technical product options, explain specifications in straightforward terms, and assist with product selection decisions.<br>• Work closely with internal colleagues to support timely fulfillment, maintain service quality, and address order-related concerns before they escalate.<br>• Maintain organized records of customer interactions, order activity, and account details within the company CRM and related systems.<br>• Recognize opportunities to expand business within existing accounts and share sales leads or cross-sell insights with the broader team.
- 2026-07-14T00:00:00Z
- Fairfax, VA
- onsite
- Temporary to Hire
- 18.05 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a fast-moving team in Fairfax, Virginia. This contract opportunity with permanent potential is ideal for someone with experience in banking support who enjoys solving issues, assisting customers, and working in an on-site environment Monday through Friday. In this role, you will handle service inquiries, review documentation, and support claim-related research while maintaining a high level of professionalism and accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and service requests in a high-volume call center setting with professionalism and urgency.</p><p>• Review escrow- and mortgage-related information to support accurate account handling and timely follow-up.</p><p>• Research account details, documentation, and claim information to help resolve customer issues efficiently.</p><p>• Investigate insurance-related matters by gathering records, confirming details, and escalating concerns when needed.</p><p>• Use Microsoft Office tools and CRM systems to document interactions, track tasks, and maintain organized records.</p><p>• Manage multiple assignments at once while meeting deadlines and maintaining attention to detail.</p><p>• Communicate clearly with customers and internal teams to provide updates, explain next steps, and support </p>
- 2026-07-14T00:00:00Z
- Silver Spring, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-30T00:00:00Z
- Bethesda, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. This position provides timely customer support, resolves customer inquiries, and maintains accurate records of all interactions.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-30T00:00:00Z
- Rockville, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p><p><br></p>
- 2026-06-30T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>We are looking for a customer-focused Call Center Representative to handle inbound and outbound calls, provide exceptional service, and resolve customer inquiries efficiently.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, and account information</li><li>Document customer interactions accurately in CRM systems</li><li>Troubleshoot issues and provide effective resolutions</li><li>Process orders, updates, and account changes</li><li>Meet quality, productivity, and attendance expectations</li><li>Escalate complex concerns when appropriate</li></ul><p><br></p>
- 2026-06-30T00:00:00Z