<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. if you are looking to get your foot in the door with a great company this is the opportunity for you.</p><p> </p><p>Responsibilities:</p><p> </p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Handling mailings</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are seeking a Customer Service Representative for our location in XXXXX, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry. If you are looking to get your foot in the door with a great company this is the opportunity for you.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p><strong>Customer Service Representative II</strong></p><p>In this long-term contract position, you will play a pivotal role in delivering exceptional service through effective communication and problem-solving skills. This opportunity offers a dynamic call center environment, assisting customers and addressing inquiries with attention to detail.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to inbound calls, providing accurate information and resolving customer inquiries.</li><li>Utilize CRM and customer service software to track interactions and maintain detailed records.</li><li>Assist customers with benefit-related functions while ensuring compliance with applicable laws.</li><li>Collaborate with team members to improve service quality and operational efficiency.</li><li>Leverage computer programs to manage data and streamline customer service processes.</li><li>Monitor and analyze call metrics using call center performance tools to enhance results.</li><li>Provide guidance and support to customers on financial services and payroll-related inquiries.</li><li>Uphold organizational standards by delivering courteous and detail-oriented service.</li><li>Identify opportunities for process improvement and contribute to team goals.</li></ul><p><br></p>
<p>We are looking for a dedicated Benefits Customer Service Associate to support employees during Open Enrollment period. This contract position offers an opportunity to assist with health benefits inquiries and provide exceptional customer service in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Assist callers with inquiries related to health benefits during the Open Enrollment period.</p><p>• Provide accurate information about benefits eligibility, plan options, and enrollment processes.</p><p>• Handle high volumes of calls and emails with professionalism and efficiency.</p><p>• Maintain organized records and ensure proper documentation of benefit-related transactions.</p><p>• Resolve customer concerns with tact and diplomacy, ensuring a positive experience.</p><p>• Collaborate with team members to meet deadlines and support overall enrollment efforts.</p><p>• Participate in paid training sessions to gain knowledge of Baltimore’s benefits system and processes.</p><p>• Adhere to company policies and procedures, including confidentiality and data security.</p><p>• Notify management promptly regarding any issues or potential extensions of the assignment.</p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p> We are looking for a detail oriented and friendly On Call Receptionist to join our team on a contract basis in Reston, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently.</p><p>Your responsibilities in this role </p><p>- Handle and route all incoming phone calls </p><p>- Submit orders for office and kitchen supplies </p><p>- Manage various office files and provide general office filing support </p><p>- Oversee various office files and provide general office filing support </p><p>- Be an asset to other administrative staff with support overflow work, including word processing, data entry and Internet research tasks </p><p>- Receive, review, and distribute incoming mail according to specified procedures </p><p>- Create a welcoming environment for visitors </p><p>- Wield strong prioritization skills and a sense of urgency </p>
<p>We are seeking an Administrative Assistant to join our team in Fairfax, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. The successful candidate will be instrumental in ensuring smooth operations within our team. You will be working Monday to Friday. This is a contract position with the possibility of going permanent. </p><p> </p><p>Responsibilities:</p><p><br></p><p>• Undertake the responsibility of maintaining up-to-date and organized records.</p><p>• Manage inbound calls and provide exceptional customer service</p><p> • Perform data entry tasks with accuracy and efficiency</p><p> • Maintain effective email correspondence with customers and team members</p><p> • Utilize Microsoft Office Suite extensively, especially Excel and Outlook</p><p> • Schedule appointments and manage calendars for team members</p><p> • Provide administrative assistance in various office functions</p><p> • Contribute to administrative management tasks</p><p> • Contact members to communicate their eligibility status </p><p>• Provide ad-hoc administrative assistance as required.</p><p>• Take charge of filing duties to keep all documents properly managed.</p><p><br></p><p> </p>
About the Position We are looking for an organized and personable Front Office Coordinator to serve as the first point of contact for our clients and visitors. In this role, you will ensure the office functions efficiently by providing administrative support, managing front desk operations, and creating a welcoming environment. If you pride yourself on being reliable, detail oriented, and customer-service oriented, we would love to hear from you! <br> Key Responsibilities: Greet clients, visitors, and staff with a friendly, detail oriented demeanor and promptly address their needs. Manage the front desk, including answering incoming calls, directing inquiries, and taking messages. Oversee and maintain an organized and detail oriented reception area. Assist with scheduling appointments and maintaining the office calendar. Handle incoming and outgoing mail and deliveries, including distributing correspondence. Support administrative tasks such as data entry, filing, and paperwork preparation. Coordinate office supplies and maintain inventory for the front desk. Provide general information about the company to visitors and callers.
<p>We are seeking a Data Entry Clerk to join our team based in Dulles, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. In this role, you will be tasked with accurately entering data, managing customer records, and handling customer queries. You will be working Monday to Friday 6:30 AM to 3:30 PM.</p><p>Responsibilities:</p><p> </p><p> • Accurately inputting data from various sources into the client’s database systems</p><p> • Ensuring the accuracy and efficiency of data entry processes</p><p> • Addressing customer inquiries in a timely and detail-oriented manner</p><p> • Monitoring customer accounts and taking necessary actions</p><p> • Provide customer service through email correspondence when needed</p><p>• Organize files and customer records in a systematic manner</p><p>• Collaborate with other team members, including three full-time analysts, on a large-scale project</p><p>• Ensure the security and confidentiality of sensitive information. </p><p>• Following detailed instructions to ensure data entry accuracy</p><p> • Participating in training sessions to ensure user-friendly data entry</p><p> • Ensuring attention to detail in all data entry tasks.</p>
<p>We are looking for a dedicated Facilities Assistant to join our team on a contract basis in Fairfax, Virginia. This role is essential in ensuring the efficient operation and maintenance of the building or facility. This includes monitoring the cleaning, security, and maintenance services to ensure a safe, clean and healthy environment for all occupants of the facility. Duties may include coordinating repairs, performing routine checks, and ensuring that health and safety regulations are adhered to. The facility assistant may also be involved in setting up rooms for meetings or events, liaising with suppliers and contractors, and other administrative tasks. This role requires a high level of organization, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Support the onboarding process for new employees by coordinating setups</p><p>• Ensure office equipment such as printers, scanners, and shredders are maintained and functioning properly.</p><p>• Assist in handling termination processes and ensuring proper equipment retrieval.</p><p> • Strong customer service skills, with the ability to communicate effectively.</p><p> • Ability to multitask and manage priorities in a fast-paced environment.</p><p> • Basic knowledge of IT systems and end-user support.</p><p> • Organized and detail-oriented with a proactive approach to problem-solving.</p>
About the Position This role is integral to creating a positive experience for patients by ensuring smooth registration, admission, and scheduling processes. As a Patient Access Representative, you will act as the first point of contact for patients, assisting them with inquiries, verifying information, and contributing to an efficient healthcare environment. <br> Key Responsibilities: Welcome and register patients in a friendly and detail oriented manner. Verify patient information, eligibility, and insurance coverage. Schedule appointments and coordinate changes as necessary. Provide support for patient admissions, including detailed record entry and verification. Communicate with healthcare providers to resolve scheduling and access issues. Manage patient inquiries related to billing, insurance, and services offered. Maintain accurate patient records and comply with data privacy regulations. Address patient concerns and escalate issues to appropriate departments as needed.
We are looking for a motivated and detail-oriented Property Administrator to join our team in Washington, District of Columbia. This Contract-to-Permanent position offers an excellent opportunity for candidates eager to grow their administrative career while contributing to the efficient operation of our property management functions. The ideal candidate will excel in managing office tasks, supporting team projects, and handling high-volume communication with professionalism and accuracy.<br><br>Responsibilities:<br>• Manage incoming and outgoing mail, including sorting, delivering, and ensuring timely dispatch of packages.<br>• Coordinate office supplies and restocking needs to maintain an organized and functional workspace.<br>• Operate and troubleshoot basic office equipment, ensuring smooth daily operations.<br>• Provide administrative support to team members, including document preparation, filing, scanning, and data entry.<br>• Assist with scheduling and arranging meetings, conference calls, and travel reservations.<br>• Proofread and edit reports, presentations, and other documents to ensure accuracy and professionalism.<br>• Handle high-volume calls with exceptional customer service and communication skills.<br>• Maintain data records and generate reports, ensuring compliance with organizational procedures.<br>• Support workflow coordination and document control processes to enhance team efficiency.<br>• Conduct online research as needed to provide accurate and timely information for projects.
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
<p>We are looking for a detail-oriented Billing Coordinator to manage and oversee billing operations for a law firm in Baltimore, Maryland. The ideal candidate will bring expertise in legal billing, 3E billing system, ensuring accuracy and efficiency in financial transactions. If you have a strong background in billing function supporting Attorneys at law firms and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>· Produce firm standard billing proformas for review by billing responsible attorneys each month</p><p>· Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines</p><p>· Respond to information requests from lawyers, clients and staff related to client billings</p><p>· Monitor invoices submitted through the various e-billing hubs to ensure submission</p><p>· Follow-up with billing responsible attorneys to ensure timely processing of bills</p><p>· Research proformas or billing-related inquiries</p><p>· Produce monthly statements for outstanding invoices and send same to clients</p><p><br></p><p> </p><p>All interested candidates in this Billing Coordinator role and other permanent opportunities please send your resume to Justin Decker via LinkedIn. </p>
<p>Title: Loan Portfolio Manager</p><p>Comp: $70k-$90k</p><p>Schedule: HYBRID after 90 days</p><p><br></p><p>We're partnering with a client who is looking for a Loan Portfolio Manager in Baltimore, Maryland. In this role, you will oversee the underwriting and monitoring of loans, ensuring compliance with credit policies and regulatory standards. Your contributions will help maintain the integrity of the loan portfolio while fostering strong client relationships and supporting business development initiatives.</p><p><br></p><p>For more information on this and other permanent accounting and finance opportunities, please contact Brian LeBright at Robert Half on 443-870-4710 or on LinkedIn.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the preparation and review of loan summaries and credit memos for new loan requests and renewals, ensuring accuracy and completeness.</p><p>• Monitor maturing loans and coordinate extension requests, conducting credit analyses to support timely decisions.</p><p>• Manage annual term loan reviews, collaborating with senior analysts and department managers for comprehensive assessments.</p><p>• Maintain organized loan files, including financial statements, memos, and relevant documentation for efficient reviews.</p><p>• Respond to internal audits and loan reviews, addressing compliance matters and regulatory requirements as needed.</p><p>• Help with Criticized Asset Reports and ensuring accurate risk ratings for loans.</p><p>• Oversee covenant compliance by securing approvals for waivers or issuing default letters when necessary.</p><p>• Review third-party reports such as appraisals and environmental assessments to support loan evaluations.</p><p>• Support the Loan Administrator in handling past-due loans.</p><p><br></p>
<p>We are looking for a motivated and detail-oriented Accounts Receivable Specialist to join our team in Beltsville, Maryland. This is a direct-hire position that offers full benefits! In this role, you will oversee essential financial operations, including payment processing and account reconciliation, while maintaining strong relationships with customers. This position is ideal for someone who thrives in a collaborative environment and is eager to contribute to process improvements. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable cycle, including generating invoices, posting payments, and reconciling accounts.</p><p>• Process and deposit payments received via credit card, check, and wire transfers.</p><p>• Handle refunds and ensure they are processed accurately and promptly.</p><p>• Monitor customer orders on hold and apply deposits to facilitate their release.</p><p>• Address billing discrepancies and provide thoughtful responses to customer inquiries.</p><p>• Assist with month-end close activities, including account reconciliation.</p><p>• Collaborate with internal teams such as sales and customer service to resolve payment or account-related issues.</p><p>• Maintain accurate records of all receivable transactions and distribute recurring accounting reports.</p><p>• Handle incoming physical mail and ensure timely processing.</p><p>• Support special projects and initiatives aimed at improving processes and enhancing reporting capabilities</p>
<p>We are in search of a Jr. Administrative Assistant to join our team based in Chantilly, Virginia. As a Jr. Administrative Assistant, you will be playing a vital role in our workplace operations, offering support to our sales and service personnel. You will be working Monday to Friday onsite. This is an excellent opportunity if you are looking to start with a great company.</p><p>Responsibilities: </p><p>• Answer phone calls and direct them to the appropriate parties</p><p>• Maintain the office environment and ensure it is organized and functional</p><p>• Manage mailings</p><p>• Perform general administrative duties as needed</p><p>• Support field personnel with administrative tasks</p><p>• Handle some purchasing responsibilities</p><p>• Maintain a strong work ethic and provide exceptional customer service </p><p>• Utilize MS Office applications and data entry skills to perform tasks efficiently</p><p><br></p><p><br></p>
<p>We are in search of a Jr. Administrative Assistant to join our team based in Fairfax, Virginia. As a Jr. Administrative Assistant, you will be playing a vital role in our workplace operations, offering support to our personnel. This role presents a contract opportunity. This position is excellent for someone looking to start in a great company.</p><p> </p><p>Responsibilities: </p><p> </p><p>• Answer phone calls and direct them to the appropriate parties</p><p>• Maintain the office environment and ensure it is organized and functional</p><p>• Manage registrations and logistics for trade shows</p><p>• Track expense reports and ensure they are accurately recorded and processed</p><p>• Perform general administrative duties as needed</p><p>• Support field personnel with administrative tasks</p><p>• Handling mailings</p><p>• Maintain a strong work ethic and provide exceptional customer service </p><p>• Utilize MS Office applications and data entry skills to perform tasks efficiently</p><p>• Act as the first point of contact representing our organization.</p>
<p>Are you an organized, team-oriented individual with a passion for helping people? We are seeking someone in the York area to join a dynamic team as their <strong>Office Assistant</strong> to play a crucial role in keeping their office running smoothly and effectively. This is an excellent opportunity for someone who thrives in a collaborative environment and is eager to make a difference by supporting both colleagues and customers with professionalism and care.</p><p><br></p><p><u>Key Responsibilities:</u></p><ul><li>Handle a variety of administrative tasks, including answering and directing phone calls, managing correspondence, and maintaining office supplies.</li><li>Support team members in daily operations by scheduling meetings, preparing reports, and managing shared calendars.</li><li>Greet and assist visitors, ensuring a welcoming and professional atmosphere.</li><li>Perform data entry and maintain accurate records in both physical and digital formats.</li><li>Provide exceptional customer service by addressing inquiries and offering timely solutions.</li><li>Collaborate with various departments to ensure projects and tasks are completed on time.</li></ul><p><br></p>
<p>LOCAL CANDIDATES ONLY APPLY!! THIS ROLE IS IN THE OFFICE THE MAJORITY OF THE TIME.</p><p><br></p><p>Robert Half has partnered with a well-respected client in the Baltimore area to hire a Risk Manager for their growing team! They are looking to add a Risk Manager to help them effectively manage and mitigate risks across their enterprise. As the Risk Manager, you will be responsible for developing, implementing, and overseeing the enterprise-wide risk management framework to identify, assess, prioritize, and mitigate risks that could impact the achievement of the organization's objectives. Reporting directly to the Chief Risk Officer, you will play a critical role in enhancing the company's global risk management capabilities, providing business continuity, and fostering a culture of risk awareness and mitigation.</p><p> </p><p>Key Responsibilities include:</p><ul><li>Develop and implement an enterprise risk management (ERM) framework, policies, and procedures that align with the organization's strategic objectives and risk appetite.</li><li>Conduct comprehensive risk assessments across all areas of the business to identify and prioritize risks, including but not limited to operational, financial, strategic, compliance, and reputational risks.</li><li>Collaborate with business units and functional departments to facilitate risk identification, assessment, and mitigation activities, ensuring that risks are adequately understood and managed at the appropriate level.</li><li>Monitor and evaluate key risk indicators (KRIs) and control effectiveness to proactively identify emerging risks and areas for improvement.</li><li>Develop risk mitigation strategies and action plans in coordination with relevant stakeholders to address identified risks and vulnerabilities.</li><li>Provide guidance and support to business units on risk management best practices, including training and awareness initiatives.</li><li>Stay abreast of industry trends, regulatory developments, and emerging risks to ensure that the organization's risk management practices remain current and effective.</li><li>Lead or participate in special projects and initiatives related to risk management, as assigned.</li></ul><p>If you are qualified and interested, please apply immediately to Tracy.Kaszuba at RobertHalf or send your resume to Tracy Kaszuba on LinkedIn.</p>
<p>We are seeking an Operations Assistant to support our team. This position offers the opportunity to contribute to a fast-paced and collaborative work environment by handling a variety of administrative and operational tasks. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work both independently and as part of a team to help achieve departmental goals. This position is onsite, Monday to Friday.</p><p><br></p><p> Responsibilities:</p><ul><li> Provide general administrative assistance, such as scheduling meetings, managing calendars, preparing reports, and maintaining documentation.</li><li>Handle document imaging, indexing, and routing for electronic files to ensure proper organization and accessibility.</li><li>Maintain and update files, following established procedures and quality standards.</li><li>Provide general administrative support, such as scheduling appointments and organizing physical and electronic files.</li><li>Accurately entering data into systems and maintaining organized records for easy access when needed.</li><li>Prioritize and manage multiple responsibilities to meet deadlines and support operational goals.</li><li>Perform additional clerical duties as needed to support overall department operations.</li><li>Maintain accuracy and attention to detail in all tasks to uphold organizational standards.</li><li>Managing inventory and ordering supplies or equipment as needed to ensure the operational needs are met </li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Charles County, Maryland. In this Contract-to-Permanent position, you will play a vital role in ensuring the smooth operation of our office and showroom. The ideal candidate will possess strong organizational skills, a proactive approach, and the ability to communicate effectively in both English and Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily showroom operations, ensuring a welcoming and organized environment.</p><p>• Schedule and coordinate sales appointments with clients and team members.</p><p>• Operate and maintain the office scheduling system to optimize workflow.</p><p>• Verify warranty details and address customer inquiries efficiently.</p><p>• Place service calls to vendors and track their progress.</p><p>• Prepare and organize shipping tasks using FedEx and UPS systems.</p><p>• Open and close the store, adhering to company policies and procedures.</p><p>• Answer inbound calls and provide excellent customer service.</p><p>• Perform data entry tasks to maintain accurate and up-to-date records.</p>
<p><strong>Job Overview</strong>:</p><p>We are seeking a proactive and detail-oriented <strong>Administrative Assistant</strong> to provide essential support to our team. The ideal candidate is organized, has excellent communication skills, and can effectively manage multiple priorities in a fast-paced work environment. This role is pivotal in ensuring the smooth operation of the office and contributing to the team's success.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p>· Perform a variety of administrative duties, including managing calendars, scheduling meetings, and preparing correspondence.</p><p>· Handle phone calls, emails, and other forms of communication with professionalism.</p><p>· Organize and maintain files (physical and digital) to ensure easy access and security.</p><p>· Assist with preparing reports, presentations, and spreadsheets as requested.</p><p>· Coordinate travel arrangements, including flights, accommodations, and itineraries.</p><p>· Manage office supplies inventory and order new supplies as needed.</p><p>· Greet visitors and provide excellent customer service.</p><p>· Collaborate with team members to accomplish tasks and meet deadlines.</p>
<p>Robert Half has a new direct-hire position for an Operations Coordinator for a growing company based in Annapolis, MD. This role will support international freight and logistics operations. Candidates and recent graduates interested in working in international freight and logistics are encouraged to apply. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and monitor day-to-day freight operations from coordination and pickup to final delivery.</li><li>Liaise with airlines, ground handling agents, customs brokers, and transportation providers to ensure timely and accurate freight movement.</li><li>Prepare and verify shipping documentation including air waybills (AWB), customs declarations, and compliance paperwork.</li><li>Track and trace shipments, proactively communicating delays or issues to internal stakeholders and clients.</li><li>Ensure all shipments comply with international freight regulations, including IATA and TSA guidelines.</li><li>Manage data entry and system updates to maintain accurate shipment records in the logistics management system (LMS).</li><li>Support scheduling, routing, and dispatching freight in coordination with warehouse and transport teams.</li><li>Monitor and report on key performance metrics (KPIs) such as on-time delivery, transit times, and shipment accuracy.</li><li>Provide customer service and support to clients regarding shipment status, documentation, and issue resolution.</li><li>Assist with continuous improvement initiatives to optimize operational efficiency and reduce costs.</li></ul><p><br></p>
