5 Results for Client Service Representative Jobs in Baltimore, MD

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Customer Service Representative

Reston, VA
remote
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule. Responsibilities: • Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach. • Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks. • Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy. • Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance. • Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities. • Learn company-specific systems and apply them efficiently to process inquiries and support membership operations. • Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member. • Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
2026-10-05T00:00:00Z

Customer Service Representative

Arlington, VA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to provide high-quality support for conference-related inquiries and service needs in Arlington, Virginia. This is a Contract position suited for someone who communicates clearly, handles customer interactions professionally, and stays organized in a fast-paced environment. The ideal candidate will assist attendees and stakeholders by phone while ensuring accurate information, timely follow-up, and a positive service experience. Responsibilities: • Respond to incoming calls and customer questions related to conference services, registration matters, and event support needs. • Place outbound calls as needed to confirm details, provide updates, and resolve outstanding attendee concerns. • Enter and update order or registration information accurately within designated systems and records. • Deliver courteous, solution-focused assistance while addressing issues efficiently and escalating complex matters when appropriate. • Support conference operations by sharing accurate event information, deadlines, and service options with customers. • Maintain clear documentation of interactions, requests, and follow-up actions to ensure continuity of service. • Coordinate with internal teams to help resolve customer requests tied to conference logistics and participation. • Manage a steady volume of customer contacts while meeting service expectations for responsiveness and accuracy.
2026-10-06T00:00:00Z

Customer Service Representative

York, PA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented Customer Service Representative to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from QAD to SAP S/4HANA. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly. What You'll Do:<ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative I to support a local government call center. This long-term contract position is ideal for someone who communicates clearly, handles high-volume inbound inquiries effectively, and maintains accurate records while delivering responsive service. The person in this role will help residents and callers by addressing questions, documenting interactions, and ensuring each request is routed or resolved appropriately. Responsibilities: • Respond to inbound calls from residents and other callers, providing courteous and timely assistance on a wide range of service-related questions. • Record caller information, concerns, and outcomes accurately in the appropriate systems to maintain complete and organized service documentation. • Enter and update data with close attention to detail so that customer records remain current and reliable. • Resolve routine inquiries during the initial interaction whenever possible, and direct more complex matters to the appropriate department or team. • Maintain a consistent, detail-oriented approach when managing a high volume of calls in a structured call center environment. • Follow established service procedures, call handling standards, and documentation guidelines to support operational consistency. • Provide clear information to callers regarding processes, next steps, and available resources to promote a positive customer experience.
2026-09-18T00:00:00Z

Call Center Representative

Middle River, MD
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are looking for a customer-focused Call Center Representative to join a busy service environment working onsite in Middle River, Maryland within the energy and natural resources industry. This opportunity is ideal for someone who enjoys helping customers, managing a steady flow of inbound calls, and delivering clear, accurate support with professionalism. The person in this role will balance strong communication, empathy, and system navigation skills to create a positive experience on every interaction. Responsibilities:• Respond to a large volume of incoming customer calls while maintaining a courteous, solution-oriented approach.• Provide clear answers to customer questions, explain services or account details, and guide callers toward appropriate resolutions.• Work across several computer platforms at once to locate information, review records, and complete service tasks efficiently.• Show patience and understanding when addressing concerns, helping customers feel heard and supported throughout each interaction.• Record call details accurately and update customer information in internal systems to maintain complete account documentation.• Partner with colleagues and cross-functional teams when issues require additional research or escalation.• Consistently work toward call quality expectations, response benchmarks, and overall service standards.• Keep current on company procedures, service updates, and relevant industry information to deliver accurate support.
2026-10-02T00:00:00Z

5 results for Client Service Representative in Baltimore, MD