We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
<p><strong>Cyber Security Engineer</strong></p><p>Austin Tx | On-site </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.</li><li>Support the system/application Authorization and Accreditation (A& A) effort, to include assessing and guiding the quality and completeness of A& A activities, tasks, and resulting artifacts mandated by governing DoD and Air Force policies (i.e., Risk Management Framework (RMF).</li><li>Recommend policies and procedures to ensure the reliability of and accessibility to information systems and to prevent and defend against unauthorized access to systems, networks, and data.</li><li>Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs.</li><li>Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations’ visions and goals.</li><li>Conduct systems security evaluations, audits, and reviews.</li><li>Recommend systems security contingency plans and disaster recovery procedures.</li><li>Recommend and implement programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures.</li><li>Participate in network and systems design to ensure implementation of appropriate systems security policies.</li><li>Facilitate the gathering, analysis, and preservation of evidence used in the prosecution of computer crimes.</li><li>Assess security events to determine impact and implementing corrective actions.</li><li>Ensure the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services.</li></ul>
<p>We are partnering with an exciting, fast‑growing public company to hire a highly skilled and detail‑oriented Treasury Analyst. This hybrid role is ideal for someone who wants to make a meaningful impact on liquidity management, operational controls, and financial risk mitigation while working in a dynamic environment with strong executive visibility. The Treasury Analyst will collaborate cross‑functionally and help build scalable processes as the company continues to expand.</p><p><br></p><p>Key Responsibilities</p><p>Liquidity & Cash Management</p><ul><li>Manage daily cash positioning and liquidity across multiple entities and accounts.</li><li>Build and maintain short‑ and long‑term cash flow forecasts, including variance analysis and scenario modeling.</li></ul><p>Banking Infrastructure & Treasury Controls</p><ul><li>Administer the company’s banking structure, including account setups, signers, access controls, and wire processes.</li><li>Ensure all documentation is current, accurate, and audit‑ready.</li></ul><p>Debt & Capital Structure Support</p><ul><li>Support activities related to debt compliance, borrowing base management, interest schedules, and repayment processes.</li><li>Provide visibility into obligations and assist with optimizing capital structure decisions.</li></ul><p>Risk Management & Compliance</p><ul><li>Monitor exposures related to FX, interest rate risk, and commodity risk, ensuring policy adherence.</li><li>Execute and maintain key treasury controls including approvals, reconciliations, and access reviews.</li></ul><p>Working Capital Optimization</p><ul><li>Track restricted cash, collateral requirements, and liquidity metrics.</li><li>Identify opportunities to improve working capital efficiency and cash conversion cycles.</li></ul><p>Strategic Initiatives & Reporting</p><ul><li>Support initiatives including new banking setups, system enhancements, and tax credit monetization.</li><li>Prepare polished monthly and quarterly treasury reporting for senior leadership, auditors, and external stakeholders.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a highly skilled Hybrid Accounting Manager to oversee corporate accounting operations, drive process improvements, and support key financial reporting activities. This role is ideal for someone who thrives in a fast‑paced, growth‑oriented environment and enjoys partnering across departments. The Accounting Manager will play a critical role in maintaining the integrity of financial information, enhancing operational efficiency, and supporting strategic initiatives.</p><p>Key Responsibilities</p><ul><li>Lead the month‑end close process, including journal entries, accruals, balance sheet reconciliations, variance analysis, and monthly reporting packages.</li><li>Oversee cash management, treasury activities, and bank reconciliations.</li><li>Manage fixed asset accounting, including additions, disposals, and depreciation schedules.</li><li>Oversee sales & use tax filings, ensuring compliance with all state and local regulations.</li><li>Maintain accuracy of the general ledger and enforce strong internal controls.</li><li>Partner cross‑functionally with Operations, Finance, IT, and HR to support business needs and streamline workflows.</li><li>Collaborate with external auditors and support the annual audit and tax preparation processes.</li><li>Supervise and develop accounting staff, providing coaching, mentorship, and performance feedback.</li><li>Support system improvements, process automation, and integration projects.</li><li>Participate in special projects, including new system rollouts, new location openings, or policy standardization initiatives.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>A global manufacturer of engineered electronic components and subsystems is seeking a hands‑on Finance & Accounting Manager to support multiple business units and local leadership teams. The company designs and produces specialized, high‑reliability components for use in demanding environments across industries such as defense, aerospace, industrial, and telecommunications.</p><p>This role oversees day‑to‑day accounting operations, month‑end close, cost accounting, financial reporting, forecasting, budgeting, internal controls, and the supervision of support staff.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Lead the monthly financial close process, including preparation of journal entries and account reconciliations in accordance with corporate policies and procedures.</li><li>Prepare management and operational reporting packages.</li><li>Improve the accuracy and completeness of financial budgets and forecasts aligned with business strategy.</li><li>Safeguard company assets and ensure accurate, complete, and timely recording of transactions through strong internal controls.</li><li>Oversee the accuracy and productivity of day‑to‑day accounting functions, including accounts payable, cash disbursements, invoicing/billing, customer credits and collections, inventory integrity, fixed asset records, general ledger accounting, and cost accounting.</li><li>Perform financial analysis to support business initiatives, capital expenditures, product costing, and special projects.</li><li>Partner with cross-functional peers to share insights and support best‑practice development.</li><li>Coordinate with external auditors, financial institutions, insurance partners, credit card providers, collection agencies, and regulatory authorities.</li></ul><p><br></p>
<p>My team and I are recruiting for a fast‑growing, highly dynamic client seeking an experienced Cost Accounting Manager to lead the development and transformation of their cost accounting infrastructure. This is a hands‑on, high‑impact leadership role where you’ll partner across Operations, Finance, Supply Chain, and Leadership teams to build scalable processes, enhance cost visibility, and drive profitability across the organization.</p><p>You’ll have the opportunity to shape strategy, implement modern cost methodologies, and design systems that support a company experiencing rapid expansion.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, design, and execution of cost accounting processes and reporting.</li><li>Build and maintain accurate cost models, standard costing methodologies, and variance analysis frameworks.</li><li>Partner cross‑functionally to improve operational efficiency, margin insights, and cost transparency.</li><li>Oversee inventory costing, production analytics, and cost allocations across multiple sites or business units.</li><li>Drive continuous improvement initiatives, process automation, and SOP development.</li><li>Ensure compliance with internal controls, accounting standards, and audit requirements.</li><li>Provide high‑impact reporting and actionable insights to leadership to support data‑driven decisions.</li></ul>
We are looking for an experienced Accounts Payable Supervisor/Manager to join our team on a contract basis in Austin, Texas. In this role, you will oversee the accounts payable operations, ensuring accurate and timely processing of payments while maintaining compliance with company policies. This position offers an exciting opportunity to collaborate across departments and contribute to the efficiency of financial processes.<br><br>Responsibilities:<br>• Review invoices and contracts to ensure accuracy and compliance before processing payments.<br>• Manage the timely and precise handling of a high volume of vendor payments.<br>• Process sensitive and confidential payments with discretion and attention to detail.<br>• Collaborate with various departments and regions to ensure proper coding, invoicing, and adherence to general ledger requirements.<br>• Monitor and analyze cash management processes, including balance projections.<br>• Supervise the preparation and distribution of Form 1099s for reportable transactions.<br>• Identify and implement opportunities for process improvements and automation to enhance efficiency.<br>• Assist in analyzing and managing past, current, and forecasted expenses.
We are looking for a skilled Corporate Counsel to join our team on a long-term contract basis in Johnson City, Texas. This role involves providing expert legal advice, ensuring compliance with applicable laws, and managing legal operations across various business areas. The ideal candidate will have a strong background in corporate law and extensive experience negotiating and drafting contracts.<br><br>Responsibilities:<br>• Prepare, negotiate, and revise a variety of legal agreements, including vendor contracts, leases, and commercial agreements.<br>• Offer strategic legal guidance to management, particularly in areas such as real estate, labor, and employment law.<br>• Ensure business practices align with relevant laws and regulatory standards.<br>• Conduct thorough legal research on corporate governance and regulatory issues.<br>• Oversee litigation processes, including discovery, strategy development, mediation, and resolution.<br>• Monitor industry legal trends and provide timely updates to stakeholders.<br>• Manage relationships with external legal counsel and oversee their work.<br>• Provide employees with guidance on complex legal and regulatory matters, including risk and dispute resolution.<br>• Collaborate with management to implement corporate policies and ensure departmental compliance.<br>• Train staff on legal processes and procedures that require coordination with the legal department.
<p>About the job</p><p><br></p><p>My client, a well-established and growing real estate investment firm based in Austin, Texas, focused on acquiring, developing, and managing high-quality commercial Real Estate throughout Central Texas and select U.S. markets. Our firm partners with institutional and high-net-worth investors to deliver strong, risk-adjusted returns through disciplined investment strategies and operational excellence.</p><p><br></p><p>Position Overview</p><p>The Investor Relations Associate will support the firm’s capital raising, investor communications, and reporting efforts. This individual will serve as a key point of contact for existing and prospective investors while ensuring a best-in-class investor experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced real estate investment environment.</p><p><br></p><p>This role is ideal for someone with 1–2 years of experience in investor relations, real estate private equity, investment management, financial services, or a related field.</p><p><br></p><p>Key Responsibilities</p><p>Investor Communications & Relationship Management</p><ul><li>Serve as a primary point of contact for investor inquiries and requests</li><li>Maintain regular communication with investors regarding fund performance, capital calls, distributions, and updates</li><li>Assist in onboarding new investors and managing subscription documentation</li></ul><p>Reporting & Analytics</p><ul><li>Coordinate quarterly and annual reporting materials, including performance summaries and investor letters</li><li>Work closely with asset management, accounting, and finance teams to gather accurate reporting data</li><li>Maintain and update investor databases and CRM systems</li></ul><p>Capital Raising Support</p><ul><li>Assist in preparing investor presentations, pitch decks, and marketing materials</li><li>Support due diligence requests from prospective investors</li><li>Help coordinate investor meetings, webinars, and events</li></ul><p>Administrative & Compliance Support</p><ul><li>Track capital commitments, contributions, and distributions</li><li>Ensure compliance with internal policies and regulatory requirements</li><li>Maintain organized digital and physical records of investor documentation</li></ul><p>Compensation & Benefits</p><ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Professional development opportunities</li><li>Dynamic and collaborative team environment in Austin, TX</li></ul><p>Benefits found in job post</p><p>Vision insurance, 401(k)</p><p>bRequirements added by the job poster</p><p>• Bachelor's Degree</p><p>• 1+ years of work experience with Investor Relations</p>
<p><strong>Role Overview</strong></p><p><strong> </strong>We are looking for a seasoned accounting leader to oversee all aspects of financial accounting, reporting, and internal controls for a dynamic, multi-entity organization. This role is critical in ensuring accurate financial statements, compliance with U.S. GAAP, and maintaining strong governance practices. The Director will lead the accounting team and report directly to senior finance leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounting Operations Leadership:</strong></li><li>Direct core accounting functions, including accounts receivable, marketing spend, labor costs, fixed assets, leases, debt, and bank reconciliations.</li><li>Maintain and optimize the chart of accounts to ensure accurate transaction recording across all entities.</li><li>Implement best practices and standardize processes across multiple business units.</li><li><strong>Financial Reporting & Analysis:</strong></li><li>Oversee preparation and review of monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Manage the consolidation process for multiple entities.</li><li>Drive the month-end and year-end close process for accuracy and efficiency.</li><li>Deliver detailed financial analysis and variance reporting to executive leadership.</li><li>Collaborate with FP& A on budgets, forecasts, and long-range planning.</li><li><strong>Technical Accounting & Compliance:</strong></li><li>Monitor new accounting standards and regulatory changes, assessing impact on the organization.</li><li>Maintain and update accounting policies and procedures.</li><li>Serve as the primary liaison for external audits, ensuring timely and accurate completion.</li><li><strong>Internal Controls & Governance:</strong></li><li>Design and enforce internal controls to safeguard assets and ensure data integrity.</li><li>Ensure adherence to company policies and compliance requirements.</li><li><strong>Team Leadership & Development:</strong></li><li>Lead, mentor, and develop accounting and reporting staff.</li><li>Streamline processes and leverage technology to improve efficiency and reduce reporting timelines.</li></ul>
<p><strong>Overview</strong></p><p>A growing construction organization is seeking an experienced <strong>Controller</strong> to lead the accounting function and oversee all financial operations. This role requires deep expertise in <strong>work‑in‑progress (WIP) accounting</strong>, <strong>percentage‑of‑completion (POC) revenue recognition</strong>, and <strong>financial management across multiple projects</strong>. The ideal candidate has strong leadership skills, thrives in a fast‑paced environment, and understands the complexities of construction accounting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Management & Reporting</strong></p><ul><li>Oversee all accounting operations, including general ledger, AP/AR, job cost accounting, payroll, fixed assets, and financial reporting.</li><li>Lead month‑end and year‑end close, ensuring accurate and timely financial statements.</li><li>Prepare and maintain <strong>WIP schedules</strong>, analyze project profitability, monitor job margins, and identify areas of risk or opportunity.</li><li>Manage <strong>percentage‑of‑completion</strong> revenue recognition in accordance with GAAP.</li><li>Develop, review, and improve job cost reporting, budget vs. actual analysis, and forecasting.</li></ul><p><strong>Project Support & Business Partnership</strong></p><ul><li>Partner with project managers, estimating, and operations leadership to analyze project performance and provide financial insights.</li><li>Support project billing, contract compliance, change orders, and cost tracking.</li><li>Assist with cash flow planning, project cash forecasting, and working capital management.</li></ul><p><strong>Leadership & Process Improvement</strong></p><ul><li>Supervise accounting team members; provide coaching, performance reviews, and workload oversight.</li><li>Strengthen internal controls, streamline processes, and recommend system or procedural enhancements.</li><li>Ensure compliance with external audits, tax requirements, bonding/insurance reporting, and lender information requests.</li></ul>
<p><strong>Role Overview</strong></p><p> We are looking for a seasoned accounting leader to oversee all aspects of financial accounting, reporting, and internal controls for a dynamic, multi-entity organization. This role is critical in ensuring accurate financial statements, compliance with U.S. GAAP, and maintaining strong governance practices. The Director will lead the accounting team and report directly to senior finance leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounting Operations Leadership:</strong></li><li>Direct core accounting functions, including accounts receivable, marketing spend, labor costs, fixed assets, leases, debt, and bank reconciliations.</li><li>Maintain and optimize the chart of accounts to ensure accurate transaction recording across all entities.</li><li>Implement best practices and standardize processes across multiple business units.</li><li><strong>Financial Reporting & Analysis:</strong></li><li>Oversee preparation and review of monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Manage the consolidation process for multiple entities.</li><li>Drive the month-end and year-end close process for accuracy and efficiency.</li><li>Deliver detailed financial analysis and variance reporting to executive leadership.</li><li>Collaborate with FP& A on budgets, forecasts, and long-range planning.</li><li><strong>Technical Accounting & Compliance:</strong></li><li>Monitor new accounting standards and regulatory changes, assessing impact on the organization.</li><li>Maintain and update accounting policies and procedures.</li><li>Serve as the primary liaison for external audits, ensuring timely and accurate completion.</li><li><strong>Internal Controls & Governance:</strong></li><li>Design and enforce internal controls to safeguard assets and ensure data integrity.</li><li>Ensure adherence to company policies and compliance requirements.</li><li><strong>Team Leadership & Development:</strong></li><li>Lead, mentor, and develop accounting and reporting staff.</li><li>Streamline processes and leverage technology to improve efficiency and reduce reporting timelines.</li></ul>
<p><b>Cyber Security Analyst</b></p><p>Austin, TX | On-site</p><p><br></p><p>The Cybersecurity Analyst will collaborate with IT, engineering, and compliance teams to identify security threats, investigate incidents, and help protect organizational systems and data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor, analyze, and triage security alerts and events from SIEM, EDR, IDS/IPS, and other security tools</li><li>Investigate potential security incidents, document findings, and support containment and remediation efforts</li><li>Assist with log analysis, threat detection, and root-cause analysis of security events</li><li>Support vulnerability scanning, assessment, and remediation tracking</li><li>Collaborate with IT Infrastructure, Cloud, Application, and Compliance teams on security initiatives</li><li>Assist with access reviews, identity and access management (IAM), and privilege monitoring</li><li>Support implementation and validation of security controls aligned with organizational policies</li><li>Participate in incident response exercises and post-incident reviews</li><li>Assist with audits, risk assessments, and compliance activities (HIPAA, NIST, ISO, SOC 2, etc.)</li><li>Maintain security documentation including incident reports, runbooks, procedures, and evidence</li><li>Prepare clear summaries of security findings and metrics for technical and non-technical stakeholders</li><li>Support ad-hoc security analysis, dashboards, and recurring security reporting</li></ul>
<p>Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.</p><p>• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.</p><p>• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.</p><p>• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.</p><p>• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.</p><p>• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.</p><p>• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.</p><p>• Enhance forecasting accuracy for renewals and provide detailed reports to management.</p><p>• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.</p><p>• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.</p>
<p>Our client is seeking a Financial Planning & Analysis (FP& A) Analyst to join their growing team in Austin. This position offers the chance to influence strategic decisions through data-driven insights and forward-looking analysis. You’ll work closely with leadership and cross-functional teams to ensure financial objectives are achieved and business performance stays on track.</p><p><br></p><p>What You’ll Do:</p><ul><li>Deliver accurate and timely financial reporting, including monthly performance reviews and ad hoc analysis.</li><li>Support budgeting, forecasting, and long-range planning by consolidating data and validating assumptions.</li><li>Build dashboards and visual tools (Power BI, Tableau, Adaptive) to make complex data accessible for stakeholders.</li><li>Partner with business leaders to define KPIs, monitor trends, and identify risks or opportunities.</li><li>Prepare executive-level presentations summarizing financial results, forecasts, and strategic initiatives.</li><li>Identify and implement automation opportunities to streamline reporting and planning processes.</li><li>Provide actionable insights that drive transparency and informed decision-making at all levels.</li></ul>
<p>We are looking for a results-driven Senior Financial Analyst or FP& A Manager to join our team in Northern Austin Texas. This role is pivotal in driving financial planning, analysis, and reporting to support strategic decision-making. The ideal candidate has a strong analytical mindset, excellent communication skills, and the ability to collaborate with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of annual budgets, quarterly forecasts, and long-term financial plans across all business units.</p><p>• Conduct in-depth analyses of actual financial results versus budgets and forecasts to identify trends, risks, and opportunities.</p><p>• Create and maintain comprehensive financial models to support scenario planning, capital investments, and strategic initiatives.</p><p>• Collaborate with leaders from various departments, such as Sales, Operations, and HR, to ensure alignment between financial goals and organizational strategies.</p><p>• Oversee cash flow projections, working capital management, and operational expense tracking to ensure financial stability.</p><p>• Prepare and deliver detailed financial performance dashboards and reporting packages to executive leadership.</p><p>• Analyze cost structures and resource allocation to identify opportunities for improved profitability and efficiency.</p><p>• Support the enhancement of financial systems and tools to streamline forecasting and reporting processes.</p><p>• Develop and monitor key performance indicators (KPIs) to assess and improve business performance.</p><p>• Mentor and guide analysts who are early in their careers, fostering a culture of continuous learning and growth within the finance team.</p>
<p>We are looking for a skilled Reporting Analyst to join our dynamic team in San Antonio, Texas. This role is integral to maintaining the accuracy and efficiency of our loan servicing operations, cash management processes, and investor reporting functions. The ideal candidate will bring expertise in financial modeling, reconciliation, and analytical problem-solving to ensure seamless operations and compliance across multiple systems.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile daily loan servicing transactions, including payments, payoffs, and adjustments, with cash receipts to ensure accuracy.</p><p>• Process borrower payments and updates related to interest, escrow, and adjustments within the servicing system.</p><p>• Investigate and resolve discrepancies in cash reconciliation processes promptly.</p><p>• Prepare and review monthly investor remittance reports, ensuring data accuracy and compliance.</p><p>• Conduct financial modeling to calculate interest charges and disbursements for warehouse lending operations.</p><p>• Analyze loan sale trade terms and reconcile them with system data and third-party servicer records.</p><p>• Perform quality control checks on servicing records across internal and external systems to maintain data integrity.</p><p>• Update internal systems with escrow balance changes and insurance-related transactions executed by third-party providers.</p><p>• Develop and implement internal controls to enhance the accuracy of cash flow reporting and loan accounts</p>
We are looking for a dedicated Collections Supervisor to lead and manage a team of collections specialists in Manor, Texas. This role requires a proactive individual who can drive performance, optimize processes, and ensure exceptional customer service while meeting accounts receivable objectives. As a key leader, you will play an integral part in maintaining operational efficiency and achieving financial targets.<br><br>Responsibilities:<br>• Lead, train, and mentor collections specialists to achieve company accounts receivable goals.<br>• Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators.<br>• Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction.<br>• Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues.<br>• Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review.<br>• Build and maintain strong relationships with sales teams to optimize cash collection efforts.<br>• Communicate trends and insights to leadership to proactively address challenges and opportunities.<br>• Ensure compliance with credit and collections policies while maintaining high standards of service.<br>• Perform other duties as assigned to support team and organizational objectives.