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4 results for Product Support Specialist in Austin, TX

IT Support Technician

Georgetown, TX
onsite
Temporary / Contract
50000 - 60000 USD / Yearly
IT Support TechnicianAustin, TX | Full Time | On Site We're seeking an IT Support Technician to provide hands-on support for end users across corporate and field operations. This role is responsible for troubleshooting hardware, software, Microsoft 365, and network-related issues while ensuring employees have the tools and technology needed to be successful. Responsibilities:<ul><li>Provide desktop, laptop, mobile device, and application support</li><li>Configure, deploy, and maintain end-user technology</li><li>Troubleshoot Windows, macOS, Microsoft 365, and networking issues</li><li>Support user onboarding, offboarding, and account administration</li><li>Assist with POS systems, kiosks, and other operational technologies</li><li>Document issues and resolutions within a ticketing system</li><li>Perform hardware upgrades, replacements, and asset management</li><li>Partner with IT teams to improve processes and user experience</li></ul>
2026-08-03T00:00:00Z

Sales / Customer Service Support

Austin, TX
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a personable and detail-focused Sale Support specialist to join a collaborative team in Austin, Texas. This long-term contract opportunity supports a high-volume customer base and combines sales support, order coordination, pricing administration, and customer communication within an established territory structure. The role is well suited to someone who can balance multiple priorities, stay highly organized, and build strong working relationships with customers and internal sales leaders. A structured training program will be provided to help you become confident with processes, systems, and day-to-day account support responsibilities. Responsibilities:• Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager.• Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems.• Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment.• Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service.• Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail.• Work across multiple platforms, including Excel, SAP and Microsoft 365 applications, to track requests, update records, and support reporting needs.• Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines.• Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success.
2026-07-31T00:00:00Z

Sales Order Specialist

Austin, TX
onsite
Temporary to Hire
25 - 25 USD / Hourly
We are looking for a detail-focused Sales Order Specialist to join a team in Austin, Texas in a Contract to Permanent role. This 3-6 month opportunity is ideal for someone who can keep order processing accurate, coordinate effectively across departments, and maintain high service standards in a fast-moving environment. The person in this position will help ensure sales orders are complete, compliant, and processed efficiently while supporting smooth communication with internal and external partners. Responsibilities: • Process incoming sales orders with accuracy and verify each transaction meets company guidelines and quality expectations. • Review order submissions for completeness, confirming that required details, approvals, and supporting documents are in place before release. • Partner with Sales, Finance, and Operations teams to address order discrepancies, remove roadblocks, and keep fulfillment moving forward. • Communicate clearly with stakeholders to resolve order questions and provide timely updates on status, corrections, and next steps. • Maintain organized records and documentation to support audit readiness, reporting needs, and operational consistency. • Use business systems and cloud-based platforms to enter, track, and manage order activity efficiently. • Build working knowledge of company products and relevant market trends to support accurate communication and issue resolution. • Identify process improvement opportunities that strengthen order accuracy, turnaround time, and cross-functional collaboration.
2026-08-03T00:00:00Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
IT Field Technician - TRAVEL REQUIREDOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. POSITION: FIELD SERVICE TECHNICIANLOCATION: BUDA, TX DURATION: 4 MONTHSRATE: $30 Responsibilities:<ul><li>Set up printers, take direction to go reconfigure printers, </li><li>Mount hardware</li><li>Take a rack and set it up</li><li>Assist with cabling</li><li>Provides onsite support during SD-WAN and enterprise network cutovers, </li><li>Assist with deployment, connectivity validation, troubleshooting, and end-user support</li><li>100% onsite: needs to be someone will to travel and be onsite to fit our network cutover plan across 60+ sites around the country (majority of sites are located in TX with around 12 sites located outside of TX)</li></ul>
2026-08-03T00:00:00Z