We are looking for a motivated and detail-oriented Sales and Customer Service Support specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations.<br>• Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable connections.<br>• Support assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals.<br>• Participate in an 8-12 week detailed training program designed to familiarize you with processes and tools.<br>• Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy.<br>• Contribute to a collaborative team culture by effectively communicating and working alongside three team members.<br>• Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows.<br>• Prioritize tasks effectively and demonstrate excellent time management skills to meet deadlines.<br>• Provide post-sales support and assist with inbound and outbound sales inquiries as needed.<br>• Process order entries and ensure timely follow-ups to enhance customer satisfaction.
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p><strong>Technical / Deskside Support IV – Contractor (Onsite, Austin, TX)</strong></p><p><strong>Service Type:</strong> Temporary Contract (52 Weeks) </p><p><strong>Schedule:</strong> Monday–Friday, 8:00 a.m.–5:00 p.m. CST</p><p><strong>Location:</strong> Onsite in Austin, TX (5 days per week)</p><p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Technical / Deskside Support IV</strong> professional to provide high‑level deskside and end‑user support in a dynamic, highly interactive office environment. The successful candidate will support a wide range of technologies including laptops, desktops, Apple devices, mobile devices, printers, Office 365 applications, collaboration tools, and approved third‑party software.</p><p>This role requires a polished communicator with strong customer service skills, the ability to work independently as the sole onsite technician, and the flexibility to integrate smoothly into a collaborative, friendly office culture. You will initially be paired with a seasoned technician for training.</p><p><strong>Key Responsibilities</strong></p><ul><li>Install, maintain, service, and repair deskside computer systems, peripherals, and legacy hardware/software.</li><li>Provide onsite troubleshooting for PCs, Macs, mobile devices, printers, and approved software applications.</li><li>Support end‑user tickets originating from calls, walk‑ups, and escalations from the helpdesk and ticketing system.</li><li>Install and maintain PCs, servers, networks, peripherals, and associated software.</li><li>Support enterprise hardware including servers, storage systems, networking equipment, and telecommunications systems.</li><li>Perform IMAC activities (Installs, Moves, Adds, Changes).</li><li>Test and certify PCs, networks, servers, and client-approved applications.</li><li>Provide preventative maintenance guidance to end users.</li><li>Maintain understanding of internal service solutions and follow client‑specific procedures.</li><li>Support Office 365, SharePoint, OneDrive, WebEx, MS Teams Rooms, and various third‑party tools.</li><li>Assist with basic network troubleshooting and Audio/Visual issues in meeting rooms.</li><li>Provide professional, customer-focused communication and follow-up.</li><li>May lead or direct others; may support small project initiatives.</li></ul>
<p>We are looking for a highly skilled Database Administrator to join our team. In this role, you will play a pivotal part in managing HR data processes, ensuring seamless data extraction, transformation, and integration across multiple platforms. As this is a long-term contract position, you will have the opportunity to contribute to both project-based initiatives and ongoing operational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Lead the extraction, cleansing, and validation of HR data from multiple systems to ensure accuracy and completeness.</p><p>• Oversee the preparation and transformation of data for successful integration into new platforms.</p><p>• Develop and maintain frameworks for data migration, ensuring repeatable and efficient processes.</p><p>• Act as the primary expert for system data integrity and stability across various platforms.</p><p>• Monitor and optimize database performance, identifying and resolving issues proactively.</p><p>• Collaborate with cross-functional teams to ensure seamless data flow and system compatibility.</p><p>• Conduct regular audits to maintain data quality and reliability.</p><p>• Provide technical support for HR technology systems, troubleshooting and resolving issues as needed.</p><p>• Design and implement strategies for database performance tuning and optimization.</p><p>• Stay updated on industry best practices and emerging technologies to enhance system capabilities</p>
We are looking for a highly skilled Systems Administrator to join our team in Boerne, Texas. This role requires a proactive individual with expertise in managing diverse operating systems, ensuring system security, and driving automation processes. The ideal candidate will possess strong technical knowledge, excellent problem-solving skills, and a commitment to maintaining robust and secure IT infrastructure.<br><br>Responsibilities:<br>• Oversee the administration and maintenance of multiple operating systems, including Windows Server, Windows 10/11, Linux, macOS, and Chrome OS.<br>• Manage endpoint protection and deployment tools such as Microsoft Intune, Jamf Pro, and Active Directory.<br>• Ensure the security of IT systems by addressing vulnerabilities, performing malware remediation, and implementing hardening measures.<br>• Develop and maintain backup procedures to safeguard data and support disaster recovery plans.<br>• Configure and manage enterprise virtualization platforms, such as VMware vSphere.<br>• Collaborate with teams to provide advanced troubleshooting for network protocols and system issues.<br>• Automate processes and reporting using PowerShell and other scripting languages to enhance efficiency.<br>• Provide expert support for messaging services, including Microsoft 365, Exchange Online, and Google Admin Console.<br>• Monitor and maintain network-attached devices, ensuring optimal functionality.<br>• Deliver documentation, reporting, and technical training to support organizational goals.
Essential Functions <br>· Prepare test reports and communicate test results to engineering and other stakeholders.<br><br>· Interpret and develop test documentation: customer-specific, technical performance, safety, agency, reliability, and manufacturability.<br><br>· Develop and maintain specialized systems and equipment to record test data with LabVIEW programs and the other internal servers.<br><br>· Conduct detailed analysis, simulations, and testing to validate designs.<br><br>· Collaborate with cross-functional teams including engineering, manufacturing, quality, and procurement to ensure project success.<br><br>· Prepare, communicate and monitor major technical project plans.<br><br>· Prepare and present technical reports and documentation.<br><br>· Ensure compliance with industry standards and regulations (e.g., IPC, UL, CE).<br><br>· Mentor and guide junior engineers in their professional development.<br><br>· Troubleshoot and resolve complex electrical and software issues with test systems.<br><br> <br><br>Knowledge, Skills & Abilities<br>· Functional understanding of electronics and control systems.<br><br>· Proficient in reading and interpreting electrical schematics and PCB layouts.<br><br>· Familiarity with CAD software and in-circuit design tools (e.g., Altium, Eagle, Solidworks) recommended.<br><br>· Ability to generate product and hardware test plans.<br><br>· Strong analytical and problem-solving skills.<br><br>· Excellent written and verbal communication skills.<br><br>· Ability to work independently and lead technical teams.<br><br>· Experience with project management and the ability to manage multiple projects simultaneously.<br><br>· Ability to interpret and apply industry standards and regulations.<br><br>· Strong interpersonal skills and ability to build working relationships with team members and stakeholders.<br><br> <br><br>Key Performance Indicators<br><br>· Contribute to the achievement of project milestones and deadlines.<br><br>· Support continuous improvement initiates within the engineering department.<br><br>· Assist in maintaining high standards of product quality and reliability.<br><br>· Contribute to the overall success of engineering projects and initiatives.Work Environment<br><br>· Office setting with occasional visits to customer sites and testing facilities.<br><br>· Safe work environment with minimal exposure to hazards.<br><br>· Standard office hours with occasional overtime or weekend work for project deadlines.
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
We are looking for an experienced Director of SEC & Financial Reporting to join our team in Austin, Texas on a contract basis. In this role, you will oversee critical financial reporting processes, ensuring compliance with regulatory standards and organizational goals. This position is ideal for someone who is detail oriented, with deep expertise in SEC filings, technical accounting, and leadership within a dynamic environment.<br><br>Responsibilities:<br>• Prepare, review, and submit accurate SEC filings, including 10-K, 10-Q, and other required forms, within established deadlines.<br>• Ensure financial disclosures comply with U.S. regulatory requirements and industry standards.<br>• Research and evaluate the impact of new accounting pronouncements on the organization.<br>• Collaborate with external auditors to manage quarterly and annual audit processes.<br>• Work closely with finance and accounting teams to gather, validate, and analyze data for reporting purposes.<br>• Develop and implement robust internal controls specific to real estate investments and property transactions.<br>• Create detailed financial reports for executive leadership and the Board of Directors.<br>• Provide support for M& A-related financial reporting, including due diligence and integration activities.<br>• Lead and mentor a team of reporting specialists, fostering a culture of continuous improvement and compliance.
