We are looking for a detail-oriented Office Services Associate to join our team in Austin, Texas. This contract position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional office support services. The role involves handling reprographics, mail services, and other back-office functions, with opportunities to contribute to hospitality, reception, and audio/visual support as needed.<br><br>Responsibilities:<br>• Manage reprographics and mail services, ensuring timely and accurate completion of tasks.<br>• Utilize logs and job tickets to track and prioritize office service requests.<br>• Perform quality assurance checks on completed work to maintain high standards.<br>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies.<br>• Communicate effectively with supervisors and clients to address job or deadline-related concerns.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Maintain organization and attention to detail while working on multiple tasks.<br>• Collaborate with team members to ensure efficient workflow and client satisfaction.<br>• Lift and move materials weighing up to 50 lbs as required.<br>• Adhere to established procedures and company policies while completing office services tasks.
<p>Our client is hiring experienced <strong>Customer Service Representatives</strong> in a contract to hire capacity to support our <strong>Texas-based Call Center</strong> operations. This role focuses on assisting members enrolled in <strong>Texas Medicaid programs</strong>, including <strong>STAR, CHIP</strong>, and <strong>Home Health Care Services (HHCS)</strong>. If you have <strong>1+ years of healthcare call center experience</strong> and are passionate about helping families navigate their healthcare benefits and <strong>are a Texas resident</strong>, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from members, providers, and caregivers regarding <strong>Texas Medicaid</strong> benefits, claims, authorizations, and provider details.</li><li>Provide accurate information on <strong>STAR, CHIP</strong>, and <strong>HHCS</strong> services.</li><li>Assist with pre-authorizations and explain coverage details.</li><li>Document all interactions in the system with accuracy and professionalism.</li><li>Resolve member concerns with empathy and efficiency.</li><li>Stay current on Texas Medicaid updates and Dell Children’s policies.</li><li>Maintain HIPAA compliance and patient confidentiality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p>✅ <strong>Required:</strong></p><ul><li><strong>Minimum 1 year of healthcare call center experience</strong>, preferably with <strong>Texas Medicaid</strong>.</li><li>Must be a <strong>Texas resident</strong>.</li><li>Familiarity with <strong>Texas Medicaid</strong>, STAR, CHIP, and HHCS.</li><li>Strong understanding of medical terminology, CPT/HCPCS codes, and diagnosis codes.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage high call volumes and navigate stressful situations calmly.</li><li>Proficient in computer systems and call tracking tools.</li></ul><p>✅ <strong>Preferred:</strong></p><ul><li>Associate’s Degree or equivalent healthcare-related education.</li><li>Experience working with Dell Children’s or similar pediatric healthcare systems.</li><li>Bilingual (English/Spanish) is a plus.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><ul><li><strong>Remote-first</strong> role with occasional in-office meetings or training sessions.</li><li>Standard business hours: <strong>8 AM–5 PM CST</strong>, Monday through Friday.</li></ul><p><br></p><p><strong>Apply today</strong> to join a compassionate team making a difference in the lives of Texas families!</p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a highly organized and dependable Administrative Assistant to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will play a key role in managing day-to-day administrative tasks while delivering exceptional customer service. This role offers an opportunity to grow within the organization while contributing to its operational success.<br><br>Responsibilities:<br>• Provide detail-oriented administrative support, including scheduling, filing, and managing correspondence.<br>• Answer incoming calls, address inquiries, and direct callers to the appropriate departments.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Welcome visitors and handle receptionist duties with a friendly and detail-oriented demeanor.<br>• Ensure deadlines are met by effectively prioritizing and managing assigned tasks.<br>• Collaborate with team members to support office operations and improve efficiency.<br>• Maintain a clean and organized workspace and contribute to overall office organization.<br>• Assist in preparing reports, presentations, or other documents as needed.<br>• Demonstrate reliability and accountability in completing tasks and meeting expectations.
<p>Senior Payroll Specialist (Hybrid – New Braunfels, TX)</p><p><strong>6-Month Contract | 2/3 Hybrid Schedule</strong></p><p>We are seeking a <strong>Payroll Specialist</strong> to support a large, publicly traded manufacturing company headquartered in Central Texas. This role is a 6-month contract based in <strong>New Braunfels, TX</strong>, with a <strong>hybrid schedule (2 days in office / 3 remote)</strong>.</p><p>Key Responsibilities</p><ul><li>Process <strong>multi-state payroll</strong> using ADP for a large, distributed workforce.</li><li>Partner with HR and Finance to ensure accurate payroll, compliance, and timely reporting.</li><li><strong>Administer payroll for stock-based compensation</strong> (RSUs, RSAs, PSUs, stock options), including proper tax withholding, W-2 reporting, and integration with ADP.</li><li>Prepare and reconcile payroll-related journal entries and support SOX/internal audit requirements.</li><li>Serve as a resource for employees regarding payroll and equity compensation inquiries.</li></ul>
<p>Review, verify, and process vendor invoices and expense reports</p><p>Match purchase orders, invoices, and receipts to ensure accuracy</p><p>Enter and code invoices into the accounting system</p><p>Prepare and process payments (checks, ACH, wire transfers)</p><p>Reconcile accounts payable transactions and vendor statements</p><p>Maintain accurate and organized vendor files and records</p><p>Communicate with vendors and internal departments to resolve discrepancies or issues</p><p>Assist with month-end closing and year-end processes</p><p>Support audits by providing documentation as requested</p>
<p>Prepare, issue, and send invoices to customers</p><p>Record and apply payments accurately to customer accounts</p><p>Monitor accounts to identify overdue payments and follow up with customers</p><p>Reconcile customer accounts and resolve discrepancies</p><p>Maintain detailed and organized records of all accounts receivable transactions</p><p>Communicate with internal teams and customers to resolve billing or payment issues</p><p>Assist with month-end and year-end closing processes</p><p>Generate reports on accounts receivable activity, aging, and collections</p><p>Support audits by providing documentation as requested</p>
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in La Grange, Texas. This role offers an excellent opportunity to contribute to essential accounting functions, including data entry and budget preparation, in a fast-paced office environment. If you have prior experience in accounting and enjoy working with numbers, we encourage you to apply.<br><br>Responsibilities:<br>• Perform accurate data entry for budget preparation and financial records.<br>• Manage accounts payable and accounts receivable processes to ensure timely payments and collections.<br>• Process invoices and maintain organized documentation for auditing purposes.<br>• Utilize QuickBooks to update and track financial transactions.<br>• Reconcile discrepancies in financial reports and resolve issues promptly.<br>• Collaborate with team members to ensure smooth accounting operations.<br>• Verify accuracy of financial data and correct errors as needed.<br>• Support additional administrative tasks related to accounting functions.
<p>We are looking for a Part Time Accounts Receivable Clerk to join our team in Austin, Texas. This is a Contract-to-permanent position that offers an opportunity to contribute to the financial operations of a dynamic organization. The ideal candidate will excel in managing invoicing, payments, and customer account inquiries with accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate customer invoices while adhering to established timelines.</p><p>• Record and apply customer payments into the accounts receivable ledger.</p><p>• Monitor outstanding balances and conduct follow-ups on overdue accounts.</p><p>• Reconcile customer accounts and address any billing discrepancies efficiently.</p><p>• Maintain detailed financial records and contribute to month-end closing activities.</p><p>• Provide exceptional customer service by responding promptly to account-related inquiries.</p><p>• Support cash application processes to ensure proper allocation of payments.</p><p>• Collaborate with internal teams to streamline billing functions and collections efforts.</p>
We are looking for a skilled Accounts Receivable Specialist to join our team in San Antonio, Texas. This Contract to Long-Term position offers an exciting opportunity to manage billing, collections, and account reconciliations while fostering positive client relationships. The role requires on-site presence and demands a highly organized individual who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and deliver accurate billing for various company operations, including software sales and miscellaneous items.<br>• Build and maintain strong relationships with clients to ensure timely payments and minimize outstanding invoices.<br>• Monitor and report Accounts Receivable aging to management, highlighting any problematic accounts.<br>• Investigate and resolve client inquiries regarding payments, invoice discrepancies, and account adjustments.<br>• Process lien waivers, write-downs, and other necessary client documentation requests.<br>• Reconcile accounts monthly to ensure accuracy in the General Ledger and compliance with accounting standards.<br>• Provide detailed reporting for bank compliance and project-related billing updates as required.<br>• Manage collections by identifying overdue accounts and collaborating with clients to resolve payment issues.<br>• Ensure all invoicing and collection activities are completed within strict deadlines while maintaining organized records.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Austin, Texas. This is a Contract-to-Permanent position, offering the opportunity to transition into a long-term role based on performance and company needs. The ideal candidate will play a key role in ensuring accurate and timely processing of payables while maintaining compliance with organizational policies.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable vouchers, expense reports, and other related documents with accuracy.</p><p>• Print, scan, email, and file invoices, statements, and other accounting-related paperwork.</p><p>• Assemble checks and relevant documents for distribution and mailing.</p><p>• Investigate discrepancies in vendor statements and reconcile accounts as needed.</p><p>• Assign general ledger accounts to invoices and expense reports.</p><p>• Communicate with vendors to address inquiries and resolve issues promptly.</p><p>• Prepare manual checks and oversee weekly check runs.</p><p>• Maintain organized records of statements, vendor applications, and other accounting files.</p><p>• Ensure compliance with company policies and procedures in all accounting activities.</p><p>• Complete end-of-month reconciliations and schedules by designated deadlines.</p>
