Add your latest resume to match with open positions.

6 results for Noc Technician in Austin, TX

Network Engineer

Austin, TX
onsite
Temporary / Contract
54.00 - 58.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Network Engineer (contract). In this role, you will be heavily focused on hands-on network operations, incident management, capacity planning, and infrastructure improvement initiatives. Over time, the engineer will help drive innovation through intelligent automation, operational tooling, and process optimization. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Support the engineering, operation, and ongoing evolution of a large-scale global network infrastructure, including edge, backbone, and core connectivity environments.</li><li>Lead troubleshooting efforts for complex network incidents, manage escalations, participate in on-call rotations, and contribute to post-incident reviews and continuous improvement initiatives.</li><li>Design, develop, and maintain AI-powered operational tools and automation solutions that improve network visibility, troubleshooting efficiency, and operational effectiveness.</li><li>Leverage machine learning and AI technologies to accelerate root cause analysis, identify patterns, and enhance decision-making within network operations.</li><li>Architect and implement network enhancements to improve performance, scalability, resiliency, and overall user experience.</li><li>Mentor junior engineers through hands-on coaching, technical guidance, and knowledge-sharing activities.</li><li>Collaborate with cross-functional teams to document network designs, operational procedures, and best practices.</li></ul>
2026-08-24T14:43:58Z

IT Support Lead

Austin, TX
onsite
Temporary / Contract
35.00 - 40.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an IT Support Lead (contract). In this role, you will serve as the primary technology support resource for a growing Austin office of approximately 150 employees. This highly visible role will act as the local face of IT, providing hands-on end-user support while partnering with global technology teams to ensure a seamless employee experience. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Serve as the primary onsite IT support resource for the Austin office.</li><li>Provide Level 1 and Level 2 support for hardware, software, and end-user issues.</li><li>Act as the local escalation point and coordinate with remote IT teams when necessary.</li><li>Support employee onboarding, offboarding, account provisioning, and equipment deployment.</li><li>Administer endpoint management platforms, including device provisioning, configuration, and lifecycle management.</li><li>Troubleshoot Mac and Windows devices, mobile devices, and peripheral hardware.</li><li>Support cloud-based productivity and collaboration tools.</li><li>Assist with user access management and application support.</li><li>Support video conferencing technologies and conference room equipment.</li><li>Maintain accurate asset inventory and support documentation.</li><li>Troubleshoot networking, connectivity, and virtual desktop environment (VDI) issues.</li><li>Manage and prioritize service requests, incidents, and escalations in a fast-paced environment.</li><li>Identify opportunities to improve processes, user experience, and operational efficiency.</li></ul>
2026-08-13T21:23:40Z

Help Desk Tier I

Austin, TX
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
Help Desk Tier IOn Site | Austin, TX | Contract We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract position focuses on delivering responsive assistance to end users, maintaining stable workplace technology, and ensuring support requests are handled efficiently. The ideal candidate brings hands-on experience with Windows environments, user account support, and service desk operations while communicating clearly with both technical and non-technical staff. Responsibilities:• Respond to incoming support requests, assess urgency, and coordinate timely resolution through the IT service management system.• Deliver frontline assistance for desktops, laptops, printers, mobile devices, software applications, and routine connectivity concerns.• Administer user access by handling password changes, account setup, permission updates, and ongoing account maintenance.• Set up, configure, and support Windows-based workstations and commonly used business applications for end users.• Manage end-user equipment by assisting with hardware ordering, tracking inventory, deployment, and issue diagnosis in line with internal standards.• Record incidents, requests, troubleshooting activities, and final outcomes thoroughly within the ticketing platform.• Route advanced or unresolved issues to higher-level support teams while continuing to track progress and keep users informed.• Follow open tickets through completion, provide regular status updates, and help maintain a positive support experience for employees.
2026-08-10T18:49:17Z

Platform Support Specialist

Austin, TX
onsite
Temporary / Contract
31.00 - 35.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Platform Support Specialist (contract). In this role, the Platform Support Analyst is responsible for supporting, analyzing, and enhancing enterprise software platforms and integrated business applications. This role partners with end users and internal teams to deliver timely issue resolution, system support, and continuous platform improvements. The analyst may configure, test, troubleshoot, and maintain applications while also contributing to process documentation, knowledge sharing, and team development initiatives. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Provide day-to-day support for enterprise SaaS platforms and related integrated systems.</li><li>Manage incidents, service requests, and system defects to ensure timely resolution.</li><li>Document troubleshooting activities, root cause analyses, workflows, procedures, and system enhancements.</li><li>Develop a strong understanding of business processes to effectively support operational teams.</li><li>Utilize IT service management tools to track and resolve support requests.</li><li>Collaborate with team members to provide cross-functional application support and knowledge sharing.</li><li>Monitor platform updates and communicate system changes, risks, and impacts to stakeholders.</li><li>Translate technical concepts into clear and understandable guidance for non-technical users.</li><li>Administer user access, security permissions, and system account maintenance.</li><li>Work closely with business users and technical teams to resolve support issues and improve system performance.</li><li>Maintain a high level of customer service and professionalism in all verbal and written communications.</li><li>Participate in occasional after-hours support activities as required.</li><li>Deliver user training and assist with adoption of platform features, processes, and best practices.</li><li>Proactively identify opportunities to improve system stability, efficiency, and user experience.</li><li>Support testing and validation efforts related to software updates, patches, and enhancements.</li><li>Serve as a resource for junior team members and provide guidance on complex issues when needed.</li></ul>
2026-08-13T20:58:44Z

Salesforce Administrator & Developer

Austin, TX
remote
Temporary / Contract
60.00 - 75.00 USD / Hourly
Salesforce Administrator & Developer6-month Contract | Austin, TX | Hybrid Our client is seeking an experienced Salesforce Administrator & Developer to support and enhance a complex Salesforce environment that serves multiple business functions. This individual will play a key role in development, administration, integrations, automation, reporting, and business process optimization while partnering closely with stakeholders across the organization. This is a hands-on role requiring strong technical expertise, business process understanding, and the ability to manage projects across multiple systems and teams. Responsibilities:<ul><li>Gather requirements, design, develop, and maintain custom Salesforce solutions using Apex, triggers, Lightning components, and other platform capabilities.</li><li>Build scalable, high-performing solutions aligned with business requirements and Salesforce best practices.</li><li>Troubleshoot and resolve system issues, defects, and performance concerns.</li><li>Manage users, profiles, permission sets, roles, and security settings.</li><li>Develop and maintain complex Salesforce Flows, including both screen flows and automated flows.</li><li>Implement automation solutions to improve operational efficiency and reduce manual processes.</li><li>Develop, maintain, and optimize integrations between Salesforce and various ERP, financial, eCommerce, operational, and third-party business systems.</li></ul>
2026-08-21T22:04:28Z

Systems Administrator

San Antonio, TX
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for an experienced Systems Administrator to support and enhance the organization’s Microsoft-centric technology environment in San Antonio, Texas. This position combines infrastructure administration, endpoint management, SharePoint oversight, and end-user support to help keep daily operations secure, reliable, and efficient. The ideal candidate brings strong technical judgment, a service-focused mindset, and the ability to manage both routine administration and complex troubleshooting across workplace technologies. Responsibilities: • Oversee the administration of Microsoft 365 services, including Exchange Online, Microsoft Teams, Entra ID, OneDrive, and Intune, to ensure stable and secure user access. • Manage the setup, deployment, and lifecycle support of Windows desktops and laptops, including provisioning, configuration, and replacement planning. • Maintain user identities, security groups, access permissions, and software licensing across core business systems. • Perform software deployments, operating system updates, and patching activities to keep endpoints current and protected. • Track system performance and availability, identify issues proactively, and help maintain a dependable computing environment. • Support office technology such as printers, peripheral devices, conferencing tools, and related end-user equipment. • Maintain accurate hardware inventory records and coordinate asset tracking for company-issued devices. • Assist with network and connectivity support involving wireless access, VPN access, and firewall-related troubleshooting. • Administer SharePoint Online environments by managing site structure, permissions, document libraries, lists, metadata, and collaboration features. • Provide hands-on help desk support for Windows PCs, Microsoft Office, Teams, mobile devices, network access, and audio/video conferencing equipment while contributing to documentation, backup readiness, and workflow improvement efforts.
2026-07-30T14:56:45Z