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11 results for Noc Technician in Austin, TX

Desktop Support Technician

Austin, TX
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
Desktop Support Technician Onsite | Austin, TX | 6-month Contract We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment. Responsibilities:• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.• Provide occasional assistance at other company locations if business needs require travel.• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.
2026-05-26T14:18:48Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25.00 - 35.00 USD / Hourly
IT Support TechnicianOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. Responsibilities:• Provide first-level support for desktops, laptops, printers, mobile devices, and other common workplace technology.• Monitor and resolve service requests by assisting employees with routine technical issues in a timely manner.• Travel between office, shop, and nearby job site locations to deliver in-person IT support.• Prepare and install computers, peripherals, and related equipment for new and existing users.• Investigate connectivity problems and assist with diagnosing network-related issues affecting users and devices.• Support technology used in shop environments, including workstations, tool-connected systems, and operational equipment.• Serve as on-site technical assistance for senior IT staff and third-party vendors by performing hands-on tasks when requested.• Coordinate employee onboarding support by setting up devices, accounts, and required access.• Maintain accurate records of hardware assets and help manage inventory of IT equipment.
2026-06-02T13:23:49Z

Senior Network Engineer

Austin, TX
onsite
Temporary / Contract
70.00 - 80.00 USD / Hourly
Senior Network Engineer Onsite M-F | Austin, TX | Contract Robert Half is partnering with an Austin-based company to hire a Senior Network Engineer (6-month contract). This role will be responsible for designing and implementing enterprise network solutions across a growing organization. Responsibilities:<ul><li>Develops, maintains, and documents network architecture drawings</li><li>Designs and configures network routers and switches (Juniper)</li><li>Evaluates emerging network technologies to ensure continued performance and scalability</li><li>Installs and configures network hardware (LAN switches, Wi-Fi, and Palo Alto firewalls)</li><li>Ensures equipment is up to date with new firmware releases</li><li>Oversees RCA analysis and reporting</li><li>Provides onsite, hands-on network technical support (through work orders and tickets)</li><li>Manages network monitoring tools and responds to alerts in real-time</li><li>Performs network vulnerability assessments, identifies weaknesses, reports findings, and provides recommendations to stakeholders</li></ul>
2026-05-20T01:43:41Z

Network Engineer

San Antonio, TX
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Network Engineer to support and strengthen our technology environment in San Antonio, Texas. This role is responsible for building and sustaining secure, high-performing network and cloud infrastructure while ensuring reliable connectivity for users across the organization. The ideal candidate brings strong experience in network operations, Microsoft platforms, and Azure, along with a proactive approach to troubleshooting, security, and service delivery. Responsibilities: • Build, configure, and support resilient network and systems environments that meet security, performance, and scalability needs. • Administer network protection measures by maintaining firewalls, VPN connections, and security appliances across office and cloud-based environments. • Establish and maintain IP-related standards, technical procedures, and operational guidelines to promote consistency and compliance. • Diagnose and resolve infrastructure issues involving hardware, software, connectivity, and system performance throughout the organization. • Provide technical support for Microsoft technologies, including Windows Server, SharePoint, Microsoft 365, and Active Directory services. • Manage Azure resources such as virtual networks, virtual machines, databases, and identity components, while connecting cloud services with on-premises platforms and enterprise applications. • Perform vulnerability reviews, coordinate remediation efforts, and apply system patches to reduce operational and security risk. • Act as an advanced escalation resource for complex technical problems and drive issues through to resolution. • Maintain accurate service records, manage support priorities effectively, and keep end users informed with clear status updates and outcomes.
2026-05-27T16:03:45Z

Systems Engineer

San Antonio, TX
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen enterprise infrastructure in San Antonio, Texas. This role focuses on building reliable, secure environments across on-premises and cloud platforms while helping users and teams resolve complex technical issues. The ideal candidate brings strong experience with Microsoft ecosystems, Azure services, and network security, along with the judgment and professionalism needed to work with sensitive systems and information. Responsibilities: • Build, administer, and improve network and server environments with a focus on security, performance, and long-term scalability. • Maintain protective controls across systems and networks by applying established security standards, monitoring risks, and addressing exposures promptly. • Create and uphold technical policies, operating procedures, and infrastructure standards related to IP networking and system administration. • Diagnose and resolve escalated hardware, software, connectivity, and infrastructure problems across the organization. • Support Microsoft technologies such as Windows Server, SharePoint, Microsoft 365, Exchange-related services, and Active Directory environments. • Administer Azure resources, including virtual machines, virtual networks, databases, and identity services, while ensuring effective integration with on-premises platforms and business applications. • Configure and monitor firewalls, VPN connections, and other network security tools to maintain secure communication between offices, users, and cloud environments. • Perform patch management, vulnerability identification, and remediation activities to keep infrastructure current and protected. • Serve as a senior technical point of contact by documenting work accurately, managing support tickets efficiently, and providing users with clear status updates throughout issue resolution.
2026-05-27T16:08:44Z

AWS Cloud Engineer/Linux Administrator

San Antonio, TX
onsite
Temporary to Hire
45.00 - 58.30 USD / Hourly
We are looking for a Cloud Engineer to join a healthcare-focused organization in San Antonio, Texas on a Contract to Permanent basis. This position is ideal for a hands-on specialist who combines strong Linux administration expertise with practical experience supporting cloud infrastructure in a collaborative enterprise environment. The role will help strengthen platform stability, improve cloud operations, and contribute to modernization efforts tied to long-term Linux-based architecture. You will work closely with engineering partners and operational stakeholders to enhance performance, reliability, and security across critical systems. Responsibilities: • Manage and improve cloud infrastructure services with a focus on stability, performance, and day-to-day operational excellence. • Administer Linux-based systems that support enterprise applications and ensure dependable platform availability. • Participate in the migration of workloads from Windows environments to Linux as part of a broader re-platforming effort. • Support cloud networking, compute, storage, and security configurations in alignment with established enterprise architecture. • Carry out environment updates, service redeployments, and production support activities across cloud-hosted systems. • Collaborate with engineering teams, leadership, vendors, and operations partners to deliver infrastructure enhancements and resolve issues efficiently. • Evaluate storage usage patterns and recommend tiering or data movement strategies to optimize cost and access requirements. • Contribute to the ongoing support and enhancement of healthcare-related workloads hosted in the cloud, including highly available business-critical platforms.
2026-05-08T20:38:42Z

Workday Administrator

Austin, TX
onsite
Temporary / Contract
45.00 - 75.00 USD / Hourly
Responsibilities:<ul><li>Administer and maintain the Workday platform, including configuration, updates, and ongoing system optimization</li><li>Manage core HRIS functions such as HCM, Payroll, Benefits, Time Tracking, and Recruiting modules</li><li>Serve as the primary point of contact for Workday support, troubleshooting issues and resolving system-related inquiries</li><li>Configure and maintain business processes, workflows, security roles, and organizational structures</li><li>Partner with HR, Finance, and IT teams to gather requirements and implement system enhancements or improvements</li><li>Ensure data accuracy, integrity, and compliance across all Workday transactions and reporting</li><li>Create, maintain, and audit reports, dashboards, and analytics using Workday reporting tools</li><li>Support system integrations with third-party applications and vendors (e.g., payroll providers, benefits platforms)</li><li>Manage Workday releases and updates, including testing, validation, and communication of new features</li><li>Provide end-user training, documentation, and support to improve adoption and system usage</li><li>Monitor system performance and recommend process improvements or automation opportunities</li><li>Maintain security administration, including user access, roles, and compliance with company policies</li><li>Assist with audits, data governance, and regulatory compliance efforts</li></ul>
2026-05-21T18:48:45Z

Jira Platform Administrator

Austin, TX
remote
Temporary / Contract
80.00 - 90.00 USD / Hourly
Jira Platform AdministratorOn-site | Austin, TX | Contract Robert Half is hiring a Jira Platform Administrator to support service operations through thoughtful platform design, administration, and process enablement. This long-term contract position is ideal for someone who can combine technical configuration expertise with a consultative approach to building scalable, user-friendly service management solutions. The role will work closely with IT and business stakeholders to shape effective workflows, improve service visibility, and strengthen operational consistency across teams. Responsibilities:• Oversee the day-to-day administration of Jira Service Management, including service projects, customer portals, workflows, request forms, and queue structures.• Build and refine SLA rules, automation logic, notification schemes, and access controls to support reliable and accountable service delivery.• Partner with service owners and cross-functional stakeholders to gather requirements and convert operational needs into practical Jira Service Management designs.• Create scalable service models, request catalogs, and portal experiences that are easy for end users to navigate and aligned with established service management practices.• Establish configuration standards, reusable templates, and governance approaches that promote consistency across multiple service teams.• Assess native platform capabilities, marketplace applications, and system integrations to recommend solutions that improve performance and usability.• Support the configuration of incident, request, problem, change, and knowledge processes within the platform.• Develop dashboards, reports, and visibility tools that help operational teams and leadership monitor demand, service quality, and process compliance.• Lead workshops, produce documentation, and provide user guidance to encourage adoption and effective use of Jira Service Management.• Contribute to ongoing service management maturity by identifying workflow improvements, automation opportunities, and enhancements to approval or escalation models.
2026-05-04T01:13:42Z

Help Desk II

Austin, TX
remote
Temporary to Hire
24.00 - 27.00 USD / Hourly
We are looking for a Help Desk II specialist to support internal teams through a web-centered desktop support environment. This contract opportunity is ideal for someone who enjoys resolving technical issues, managing service requests efficiently, and supporting communication tools used across the organization. The role is expected to begin on a part-time schedule of 20-30 hours per week, with potential flexibility to expand based on business needs and candidate fit. Responsibilities: • Provide second-level technical assistance for internal users by diagnosing and resolving desktop, system, and access-related issues in a timely manner. • Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure issues are tracked through completion. • Support web-based tools and online content posting processes used by internal stakeholders across the organization. • Assist with mass email platform activities, including troubleshooting distribution issues and supporting users working within Higher Logic Informz. • Investigate problems related to Microsoft Windows environments, including Windows 10 workstations and common end-user software. • Deliver clear updates to users and coordinate with other technical resources when issues require escalation. • Help maintain consistent service desk operations by prioritizing requests and addressing recurring technical concerns proactively.
2026-05-27T00:23:48Z

Network Administrator

Schertz, TX
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a Network Administrator to support enterprise communications infrastructure in Schertz, Texas. This position focuses on maintaining and troubleshooting voice, data, video, and access control environments while ensuring reliable service for customer sites. The ideal candidate brings hands-on experience with network cabling, telecommunications equipment, and technical diagnostics, along with a detail-oriented approach to customer interaction and service documentation. Responsibilities: • Interpret technical materials such as network layouts, wiring schematics, shop drawings, and equipment manuals to complete installations and service work accurately. • Diagnose and resolve Tier II issues affecting voice, data, video, and access control systems to restore connectivity and minimize downtime. • Install, route, terminate, and test structured cabling for racks, workstations, riser pathways, and both interior and exterior plant environments in accordance with industry and company standards. • Perform fiber optic cabling installation and termination while helping maintain dependable network performance across customer locations. • Service and support telecommunications hardware and related voice and data equipment at enterprise client sites. • Use logical troubleshooting methods to isolate faults, identify root causes, and implement effective repairs for network and communication outages. • Record service activity, repair outcomes, and installation details within the ticketing system to maintain accurate operational documentation. • Coordinate with dispatch and service leadership to organize daily assignments efficiently while delivering attentive support to customers, vendors, and internal teams. • Participate in after-hours, callout, and nonstandard work schedules as needed, and travel to service locations using an assigned company vehicle. • Follow established safety practices to protect personnel, equipment, and the public while maintaining dependable attendance and strong job performance.
2026-05-05T14:44:04Z

Database Technology Manager

San Antonio, TX
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Database Technology Manager to guide data and technology operations in San Antonio, Texas while helping leaders turn information into practical decisions. This role combines team leadership, analytics strategy, and systems oversight to strengthen reporting, improve operational efficiency, and support organization-wide goals. The ideal candidate brings a strong command of database environments, business intelligence tools, and IT operations, along with the ability to communicate insights clearly across technical and non-technical teams. Responsibilities: • Direct and mentor database and IT staff, fostering accountability, collaboration, and high-quality service across daily operations and long-term initiatives. • Design and maintain dashboards, reports, and visual analytics that translate complex information into accessible insights for leadership and ministry stakeholders. • Examine data patterns across departments, campuses, and programs to identify trends, measure performance, and support strategic planning. • Establish and enforce data standards that improve accuracy, consistency, and reliability across reporting platforms and connected systems. • Work closely with executive and departmental leaders to gather reporting needs and deliver recurring analytical tools that support informed decision-making. • Lead the adoption of automation and AI-enabled solutions that streamline workflows and increase the effectiveness of technology and reporting processes. • Oversee IT infrastructure, vendor-supported services, and operational processes to ensure stable, efficient, and secure system performance. • Build consolidated reporting solutions that provide leadership with a centralized view of key metrics related to engagement, attendance, volunteer involvement, and growth. • Manage departmental financial planning, including budgeting, purchasing oversight, contract coordination, and documentation of expenditures and projects. • Partner with internal teams and external providers on integrations, system improvements, and cross-functional data initiatives that enhance organizational capabilities.
2026-05-12T13:38:44Z