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12 results for Noc Technician in Austin, TX

Help Desk Technician II

Austin, TX
remote
Temporary / Contract
25.00 - 30.00 USD / Hourly
Help Desk Technician IIAustin, TX | Contract-to-Hire | Onsite The Help Desk Technician II is a key member of the IT team, serving as an advanced technical resource responsible for resolving complex technology issues and delivering an exceptional end-user experience. This role goes beyond traditional help desk support, acting as a trusted partner to employees across the organization while supporting critical systems, driving technology improvements, and helping ensure a stable, secure, and productive IT environment. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, enjoys tackling technical challenges, and takes pride in delivering high-quality support that directly impacts business success. Responsibilities:<ul><li>Provide advanced technical support for desktops, laptops, mobile devices, printers, enterprise applications, Microsoft 365, and network connectivity issues.</li><li>Serve as an escalation point for complex technical incidents, utilizing strong troubleshooting and diagnostic skills to identify root causes and drive resolution.</li><li>Administer and support user accounts, access permissions, Active Directory, Microsoft Entra ID (Azure AD), VPN access, and related identity management systems.</li><li>Deploy, configure, maintain, and troubleshoot Windows workstations, software applications, endpoint security solutions, and peripheral devices.</li><li>Support onboarding and offboarding activities, ensuring employees have secure and seamless access to required technology resources.</li><li>Analyze recurring incidents to identify trends, recommend long-term solutions, and improve overall service delivery.</li><li>Create and maintain technical documentation, knowledge base articles, and support procedures.</li><li>Monitor and manage support tickets while ensuring timely communication, issue ownership, and a high level of customer satisfaction.</li><li>Mentor junior support team members and contribute to a collaborative, knowledge-sharing culture.</li><li>Assist with maintaining system reliability, security compliance, and business continuity across the IT environment.</li></ul>
2026-09-11T19:58:39Z

Technical Support Engineer

Austin, TX
onsite
Temporary / Contract
37.00 - 45.00 USD / Hourly
Technical Support EngineerOn-site | Austin, TX | Contract-to-Hire Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T22:18:41Z

Technical Support Engineer

Austin, TX
onsite
Permanent / Full Time
78000.00 - 90000.00 USD / Yearly
Technical Support EngineerOn-site | Austin, TX | Full Time Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T22:23:41Z

Network Engineer

Austin, TX
remote
Temporary / Contract
50.00 - 55.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Network Engineer (contract). In this role, you will be responsible for designing, implementing, maintaining, and optimizing critical network infrastructure while ensuring high availability, performance, and security. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Design, implement, troubleshoot, and support enterprise network infrastructure, including routers, switches, firewalls, load balancers, and wireless networks.</li><li>Monitor and optimize network performance, reliability, and availability across complex multi-site environments.</li><li>Perform network upgrades, configuration changes, and maintenance activities following established change management processes.</li><li>Maintain network architecture diagrams, configuration standards, operational procedures, and technical documentation.</li><li>Proactively identify and resolve network issues while implementing measures to prevent future disruptions.</li><li>Support network security initiatives and infrastructure modernization projects.</li><li>Participate in on-call support rotations and respond to critical network incidents as needed.</li><li>Mentor junior engineers and provide technical guidance to team members.</li><li>Collaborate with cross-functional teams to implement infrastructure enhancements and support business growth.</li></ul>
2026-09-17T13:58:41Z

Network Administrator

Austin, TX
onsite
Temporary / Contract
38.00 - 42.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Network Administrator (contract). In this role, you will support the design, analysis, implementation, and maintenance of enterprise technology solutions. This position serves as a key technical resource responsible for evaluating business and operational needs, recommending technology improvements, and supporting critical infrastructure initiatives. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Analyze business and technical requirements to develop and implement technology solutions.</li><li>Evaluate and improve workflows, processes, and system functionality through technical analysis and process optimization.</li><li>Provide advanced technical support, troubleshooting, and consulting services for enterprise technology environments.</li><li>Participate in the planning, deployment, enhancement, and upgrade of applications, systems, and infrastructure.</li><li>Support and maintain network infrastructure, including switches, routers, wireless technologies, and Network Access Control (NAC) solutions.</li><li>Assist with network configuration, software updates, equipment inventory management, and technical documentation.</li><li>Troubleshoot LAN/WAN connectivity issues and support network expansion and infrastructure projects.</li><li>Collaborate with engineers, vendors, and business stakeholders to implement technology solutions and improvements.</li><li>Develop and maintain technical procedures, standards, and operational documentation.</li></ul>
2026-09-15T21:54:01Z

Desktop Support Analyst II

Austin, TX
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
Desktop Support Analyst IIOnsite | Austin, TX | Contract with potential to hire Robert Half is partnering with a retail client to hire a Desktop Support Analyst II (contract with opportunity to go full-time) to provide hands-on technical support for end users across a Microsoft-centric environment. This role will be responsible for troubleshooting hardware, software, and access-related issues. The ideal candidate is customer-focused, technically proficient, and capable of resolving escalated support issues in a fast-paced environment. Responsibilities:• Provide Tier 2 desktop and end-user support for Windows 11 workstations, laptops, and POS equipment.• Support user accounts, permissions, and device management within Azure Active Directory (Entra ID).• Diagnose common hardware, software, and operating system problems and apply practical solutions to restore functionality.• Configure, enroll, update, and maintain endpoint devices while enforcing security and compliance policies.• Perform software installations, hardware upgrades, system imaging, and asset management activities.• Manage and deploy devices using Microsoft Intune and Windows Autopilot.• Provide support for Shopify POS systems, including retail hardware.• Create and maintain technical documentation, user guides, and knowledge base articles.• Participate in onboarding and offboarding processes, including account provisioning, device deployment, and access management.• Utilize Zendesk to manage support tickets, document resolutions, and maintain service level agreements (SLAs).
2026-09-25T21:58:46Z

Linux Administrator

Austin, TX
remote
Temporary / Contract
43.00 - 47.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Linux Administrator (contract). In this role, you will be responsible for administering Linux-based systems, supporting storage and virtualization technologies, automating system processes, and ensuring platform reliability, performance, and security. This role is onsite in Austin, Tx. Key Responsibilities:<ul><li>Install, configure, maintain, and support enterprise Linux server environments.</li><li>Manage system performance, reliability, security controls, and platform availability.</li><li>Support infrastructure technologies including storage systems, virtualization platforms, and related services.</li><li>Develop and maintain automation solutions for system administration, monitoring, maintenance, and backup processes.</li><li>Perform system upgrades, patching, troubleshooting, and root cause analysis across production environments.</li><li>Monitor operating systems, hardware, networking, and I/O performance to ensure optimal system operation.</li><li>Research, recommend, and implement infrastructure improvements and system enhancements.</li><li>Collaborate with technical teams to resolve complex infrastructure issues and support business initiatives.</li><li>Participate in an on-call rotation and provide after-hours support as needed.</li></ul>
2026-09-17T15:14:17Z

IT Support Specialist II

Austin, TX
onsite
Temporary to Hire
30.00 - 33.00 USD / Hourly
We are looking actively partnering with an Austin-based client to identify an IT support specialist II. This contract opportunity is ideal for someone who thrives in a predominantly Mac-based environment, enjoys solving Level 2 support issues, and can create a smooth technology experience for both employees and leadership. The role will play a key part in endpoint support, collaboration tools, onboarding activities, and conference room technology while delivering effective, user-friendly assistance every day. This position is onsite 5 days a week in Austin, Tx, must currently live in the Austin area. Responsibilities:• Deliver onsite Level 2 desktop and help desk support for employees, resolving day-to-day hardware, software, and access issues in a timely manner.• Support a primarily Mac-based environment while also assisting with common endpoint and operating system troubleshooting needs across the business.• Set up and maintain laptops, monitors, docking accessories, and other peripherals for new team members, existing staff, and employee departures.• Administer and support workplace applications such as Slack, Zendesk, Zoom, and other cloud-based collaboration tools to keep teams productive.• Maintain conference room and audio/visual technology, perform recurring room checks, and provide hands-on support for meetings and live events when needed.• Offer high-touch technical assistance to executives and other priority users, ensuring a thorough and responsive support experience.• Track, update, and resolve service requests through the ticketing system while monitoring support channels and communicating status clearly to users.• Coordinate hardware repairs, equipment recovery, asset tracking, and responsible device disposal processes to maintain accurate inventory and lifecycle management.• Create and improve documentation, self-service materials, and knowledge resources that help employees use technology more effectively.• Participate in support coverage and after-hours or on-call activities as required to address maintenance or urgent technical issues
2026-09-15T16:58:42Z

Technology Manager

New Braunfels, TX
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows. Responsibilities: • Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites. • Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems. • Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning. • Support cloud-based business applications by managing user access, system settings, and day-to-day functionality. • Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly. • Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff. • Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently. • Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements. • Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies. • Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
2026-09-15T02:24:07Z

Help Desk/Desktop Support Analyst

San Antonio, TX
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical assistance and keep end-user systems operating smoothly in San Antonio, Texas. This position is ideal for someone who enjoys solving day-to-day technology issues, supporting employees with practical guidance, and contributing to a stable IT environment. The role will involve hands-on desktop support, clear documentation, and participation in technical initiatives that improve system performance and user experience. Responsibilities:• Resolve hardware, software, and workstation issues by identifying root causes and restoring functionality in a timely manner.• Guide employees on the effective use of business applications, devices, and standard technology tools, including support for onboarding activities.• Maintain accurate service records by documenting incidents, resolutions, access updates, and recurring issues in ticketing systems and knowledge resources.• Contribute to IT initiatives such as device rollouts, software validation, data recovery efforts, and product migration activities.• Prepare, configure, back up, and update computer systems to support business operations and user readiness.• Apply established IT policies and procedures when making changes to systems, ensuring compliance with operational and regulatory standards.• Support account and access-related tasks within Active Directory and related enterprise environments.• Monitor and respond to service desk tickets while communicating progress and next steps clearly to users.
2026-09-28T15:38:45Z

IT Director

San Antonio, TX
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced IT Director to lead technology strategy and operations for the organization in San Antonio, Texas. This role serves as a key partner to leadership, aligning technology priorities with business goals while fostering reliable, secure, and efficient systems across the enterprise. The ideal candidate brings a balanced approach to strategic planning, operational oversight, and stakeholder collaboration, with the ability to guide modernization efforts in a practical and business-focused way. Responsibilities: • Collaborate with executives and department leaders to assess operational needs and shape technology solutions that support organizational goals. • Provide overall direction for IT priorities, serving as the primary advisor on technology decisions, planning, and investment alignment. • Oversee core infrastructure, cybersecurity controls, identity and access practices, backup readiness, and business continuity measures to reduce risk and maintain stability. • Manage relationships with external service providers and technology vendors, setting expectations, reviewing performance, and ensuring delivery meets agreed service standards. • Guide the administration and improvement of enterprise applications, integrated systems, data flows, and workflow platforms to support effective business operations. • Lead technology initiatives such as system upgrades, implementations, migrations, and process improvement efforts from planning through execution. • Establish and maintain IT policies, standards, documentation, and operating procedures that improve consistency, governance, and compliance. • Support budgeting and long-range technology planning by evaluating priorities, recommending investments, and aligning resources with high-impact needs. • Promote organization-wide adoption of tools and processes by building strong cross-functional relationships and encouraging a service-oriented, solutions-focused technology environment.
2026-09-25T16:48:48Z

Business Applications Administrator

San Antonio, TX
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
We are looking for a Business Applications Administrator to support and enhance core business systems in San Antonio, Texas. This role works closely with employees across the organization to understand operational needs, improve workflows, and ensure applications are configured to support day-to-day work effectively. The ideal candidate combines technical administration skills with strong business partnership, helping users solve problems, adopt new tools, and get more value from critical platforms. Responsibilities: • Partner with staff across departments to gather business needs, analyze current processes, and recommend practical system-based solutions. • Administer and configure business applications to align with operational goals, user needs, and evolving organizational priorities. • Convert functional requirements into streamlined workflows, system settings, and process improvements within supported platforms. • Investigate and resolve application issues, providing timely support to users and maintaining reliable system performance. • Develop and update clear documentation for system configurations, procedures, training materials, and support processes. • Deliver user training and ongoing guidance to help employees use applications effectively and adopt new features with confidence. • Identify opportunities to improve efficiency through workflow refinement, automation, and stronger application usage standards. • Contribute to system implementations, upgrades, integrations, and related technology initiatives that impact business operations. • Help create consistent practices for governing, supporting, and managing applications across the organization.
2026-09-25T19:44:05Z