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4 results for It Systems Analyst in Austin, TX

Cyber Security Analyst
  • Austin, TX
  • onsite
  • Temporary
  • 59 - 82 USD / Hourly
  • <p><b>Cyber Security Analyst</b></p><p>Austin, TX | On-site</p><p><br></p><p>The Cybersecurity Analyst will collaborate with IT, engineering, and compliance teams to identify security threats, investigate incidents, and help protect organizational systems and data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor, analyze, and triage security alerts and events from SIEM, EDR, IDS/IPS, and other security tools</li><li>Investigate potential security incidents, document findings, and support containment and remediation efforts</li><li>Assist with log analysis, threat detection, and root-cause analysis of security events</li><li>Support vulnerability scanning, assessment, and remediation tracking</li><li>Collaborate with IT Infrastructure, Cloud, Application, and Compliance teams on security initiatives</li><li>Assist with access reviews, identity and access management (IAM), and privilege monitoring</li><li>Support implementation and validation of security controls aligned with organizational policies</li><li>Participate in incident response exercises and post-incident reviews</li><li>Assist with audits, risk assessments, and compliance activities (HIPAA, NIST, ISO, SOC 2, etc.)</li><li>Maintain security documentation including incident reports, runbooks, procedures, and evidence</li><li>Prepare clear summaries of security findings and metrics for technical and non-technical stakeholders</li><li>Support ad-hoc security analysis, dashboards, and recurring security reporting</li></ul>
  • 2026-03-06T00:00:00Z
ServiceNow Support Analyst
  • Austin, TX
  • onsite
  • Temporary
  • 38 - 45 USD / Hourly
  • <p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a ServiceNow Support Analyst<strong> (contract).</strong> In this role, help maintain and optimize client ServiceNow environments. This role focuses on day‑to‑day platform support, troubleshooting, user administration, and ensuring customers get the most value out of their post‑implementation ServiceNow setup. <strong>This role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Customer Support &amp; Platform Operations</strong></p><ul><li>Serve as the primary point of contact for newly onboarded ServiceNow clients and guide them through their transition after deployment.</li><li>Handle Tier 1–2 incidents, requests, and general inquiries related to ServiceNow functionality.</li><li>Investigate and troubleshoot platform issues, coordinating with internal technical teams as needed and maintaining consistent communication with customers.</li><li>Provide best practice recommendations and ongoing guidance to ensure clients fully leverage the functionality delivered during implementation</li></ul><p><strong>Administration &amp; Maintenance</strong></p><ul><li>Perform routine administrative tasks, including user provisioning, access and role management, and general configuration updates.</li><li>Monitor overall platform performance, identify system errors, and escalate more complex issues when required.</li><li>Support platform upgrades, regression testing, and configuration changes.</li></ul><p><strong>Documentation &amp; Process Improvement</strong></p><ul><li>Maintain clear documentation of support cases, recurring issues, resolutions, and enhancement opportunities.</li><li>Develop and contribute to knowledge articles, troubleshooting guides, and internal support playbooks.</li><li>Identify areas for process improvement, recommending changes to enhance efficiency and customer experience.</li></ul><p><strong>Collaboration</strong></p><ul><li>Partner with internal support, delivery, and sales teams to ensure seamless communication and client satisfaction.</li><li>Participate in team discussions and contribute to continuous improvement efforts across the support organization.</li></ul>
  • 2026-02-24T00:00:00Z
Business Analyst
  • Austin, TX
  • onsite
  • Temporary
  • 44 - 48 USD / Hourly
  • <p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud Architect (contract).</strong> In this role, serve as the link between functional teams and technical stakeholders. In this role, you’ll help translate business needs into actionable technical requirements, keep work items organized within Jira, and support Agile team operations to enable the timely delivery of system improvements and enhancements. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Agile Support &amp; Team Coordination</strong></p><ul><li>Lead or support recurring Agile ceremonies such as standups, sprint planning, and retrospectives.</li><li>Help manage day‑to‑day workflow, track team capacity, and highlight risks or blockers to ensure objectives stay on track.</li><li>Provide clear, consistent updates on sprint health and task progress for broader team visibility.</li></ul><p><strong>Requirements Analysis &amp; Documentation</strong></p><ul><li>Partner with stakeholders to capture and clarify business requirements before development begins.</li><li>Draft functional and technical documentation, ensuring alignment between business expectations and the final solution.</li><li>Collaborate with engineers to verify that requirements are well understood and accurately translated into deliverables.</li></ul><p><strong>Jira Management &amp; Backlog Refinement</strong></p><ul><li>Create detailed User Stories, Tasks, and Acceptance Criteria that reflect the intended functionality.</li><li>Keep the backlog organized and up‑to‑date by grooming tickets, coordinating estimates, and preparing items for future sprints.</li><li>Monitor ticket progression through stages, ensuring accurate status updates and visibility into team workload.</li></ul><p><strong>Cross‑Team Partnership</strong></p><ul><li>Coordinate work that spans multiple teams, including security, infrastructure, and business units.</li><li>Communicate changes in scope, risk, or timing to project leadership and impacted stakeholders.</li><li>Ensure dependencies between teams are clearly understood and managed.</li></ul><p><strong>Risk &amp; Issue Management</strong></p><ul><li>Identify potential delays, resource constraints, or external vendor obstacles.</li><li>Help implement mitigation strategies and escalate issues when necessary.</li><li>Contribute to maintaining smooth project delivery by proactively removing friction points.</li></ul><p><br></p>
  • 2026-02-24T00:00:00Z
Reporting Analyst
  • Austin, TX
  • onsite
  • Permanent
  • 100000 - 130000 USD / Yearly
  • We are looking for a detail-oriented Reporting Analyst to join our team in Austin, Texas. In this role, you will be responsible for managing investor reporting processes, conducting in-depth financial analyses, and maintaining compliance standards for external documentation. This position offers an opportunity to collaborate with multiple departments and contribute to high-quality deliverables in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and review data for investor presentations, website updates, and property tour books in collaboration with cross-functional teams.<br>• Coordinate with various departments to ensure timely completion and delivery of investor information requests.<br>• Conduct comprehensive financial and real estate analyses on asset and fund-level performance using proprietary technologies.<br>• Ensure all externally distributed materials comply with regulatory standards by working closely with the Chief Compliance Officer.<br>• Generate customized reports based on management requests to support organizational needs.
  • 2026-02-18T00:00:00Z