We are looking for an experienced Systems Administrator to support and maintain core infrastructure in New Braunfels, Texas. This Long-term Contract position focuses on ensuring reliable system performance, secure user access, and efficient desktop and server operations across a Microsoft-based environment. The ideal candidate will bring strong hands-on expertise with Windows administration, directory services, end-user support, and virtualization technologies while contributing to a stable and well-managed IT operation.<br><br>Responsibilities:<br>• Administer Windows Server environments to maintain availability, performance, and system security.<br>• Manage Active Directory services, including user accounts, group policies, permissions, and access controls.<br>• Provide support for Windows 10 workstations by troubleshooting hardware, software, and operating system issues.<br>• Maintain and support Dell infrastructure components to help ensure dependable endpoint and server operations.<br>• Configure, monitor, and troubleshoot Citrix environments to deliver consistent remote access and application performance.<br>• Perform routine system maintenance, patching, upgrades, and health checks across servers and desktop platforms.<br>• Investigate technical incidents, resolve escalated issues, and document solutions to improve ongoing support.<br>• Assist with infrastructure improvements and operational changes, including system updates or environment transitions when required.
<p><b>Systems Engineer</b></p><p>Onsite | Austin, TX | Contract</p><ul><li><br></li><li>Design, implement, and maintain server infrastructure (Windows/Linux environments)</li><li>Manage and support on-premise and cloud systems (AWS, Azure, or GCP)</li><li>Monitor system performance, availability, and capacity to ensure optimal uptime</li><li>Install, configure, and maintain operating systems, applications, and system tools</li><li>Troubleshoot and resolve system issues, outages, and performance bottlenecks</li><li>Manage virtualization platforms (VMware, Hyper-V) and container environments when applicable</li><li>Implement and maintain system security, patching, and compliance standards</li><li>Automate system tasks using scripting tools (PowerShell, Bash, Python)</li><li>Collaborate with network, security, and application teams to support infrastructure needs</li><li>Support backup, disaster recovery, and business continuity solutions</li><li>Maintain documentation for system architecture, configurations, and procedures</li><li>Manage user access, identity, and permissions (Active Directory, IAM)</li><li>Evaluate and recommend new technologies to improve system performance and scalability</li><li>Provide technical support and mentorship to junior team members</li></ul>
<p><b>IT Technical Support </b></p><p>Onsite | Austin, TX | Contract</p><p><br></p><ul><li>Provide Tier 1 / Tier 2 technical support via phone, email, chat, or ticketing systems</li><li>Troubleshoot hardware, software, network, and system issues for end users</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage and resolve help desk tickets in a timely manner (SLAs)</li><li>Support Microsoft 365, email systems, VPN access, and user account administration</li><li>Perform password resets, user provisioning, and access management (Active Directory)</li><li>Document issues, resolutions, and processes in knowledge base systems</li><li>Escalate complex issues to higher-level IT teams when necessary</li><li>Assist with system upgrades, patches, and deployments</li><li>Ensure compliance with IT policies, security standards, and best practices</li></ul>
<p><strong>IT Support Technician</strong></p><p>Onsite | Buda, TX | Contract</p><p><br></p><p>Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide first-level support for desktops, laptops, printers, mobile devices, and other common workplace technology.</p><p>• Monitor and resolve service requests by assisting employees with routine technical issues in a timely manner.</p><p>• Travel between office, shop, and nearby job site locations to deliver in-person IT support.</p><p>• Prepare and install computers, peripherals, and related equipment for new and existing users.</p><p>• Investigate connectivity problems and assist with diagnosing network-related issues affecting users and devices.</p><p>• Support technology used in shop environments, including workstations, tool-connected systems, and operational equipment.</p><p>• Serve as on-site technical assistance for senior IT staff and third-party vendors by performing hands-on tasks when requested.</p><p>• Coordinate employee onboarding support by setting up devices, accounts, and required access.</p><p>• Maintain accurate records of hardware assets and help manage inventory of IT equipment.</p>
<p><strong>Application Support Technician</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are seeking an Application Specialist Technician to support a newly launched, enterprise-grade platform. This role will focus on helping users successfully onboard, configure, and navigate the platform, while providing ongoing technical and functional support. You’ll work closely with product, engineering, and implementation teams to ensure a seamless user experience and timely resolution of issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide day-to-day support to users, including onboarding, configuration guidance, and troubleshooting</li><li>Respond to and resolve support tickets, ensuring clear communication and timely follow-up</li><li>Diagnose and escalate complex technical or platform-related issues as needed</li><li>Partner with product, engineering, and implementation teams to drive issue resolution</li><li>Document support processes, solutions, and common issues for knowledge sharing</li><li>Monitor trends in support requests and contribute to process and platform improvements</li><li>Assist in user training and adoption efforts to improve overall platform utilization</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>