34 results for Customer Service in Austin, TX

Workplace Experience Ambassador 3

Austin, TX
remote
Temporary
- USD / Hourly
We are looking for a Workplace Experience Ambassador to join our team on a contract basis in Austin, Texas. In this role, you will represent the organization, delivering exceptional hospitality and administrative support while ensuring all spaces and services meet high standards. This position emphasizes client-facing responsibilities, customer service excellence, and operational coordination to create a seamless workplace experience. Responsibilities: • Greet visitors and staff with attention to detail and provide exceptional customer service to ensure positive experiences. • Manage front desk operations, including directing inquiries and maintaining an organized reception area. • Coordinate the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment. • Maintain accurate records of room bookings, calendars, and event schedules to ensure smooth operations. • Collaborate with other facilities team members to support broader workplace services and initiatives. • Utilize workplace software and tools, comparable to Microsoft Office, to manage administrative tasks efficiently. • Foster a welcoming and detail-oriented environment, acting as a key point of contact for internal and external stakeholders. • Ensure that hospitality services are delivered to a high standard, including white-glove service for client-facing roles. • Monitor and address any issues related to facilities, ensuring the building remains functional and presentable. • Assist with day-to-day administrative duties as required to support team operations.
2026-03-06T21:53:45Z

Receptionist

Austin, TX
remote
Temporary
19.00 - 23.00 USD / Hourly
Our client is seeking a professional and dependable Receptionist to manage front desk operations and serve as the primary point of contact for visitors, clients, and incoming communications. This role is responsible for maintaining a welcoming office environment while supporting administrative functions that ensure efficient day-to-day operations.<ul><li>Welcome and assist visitors, clients, and vendors in a courteous and professional manner.</li><li>Answer and direct incoming telephone calls, take messages, and route inquiries to the appropriate personnel.</li><li>Maintain the front desk area to ensure it is organized, presentable, and operating smoothly.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Coordinate visitor check-in procedures and maintain visitor logs when required.</li><li>Provide general information to guests and assist with inquiries related to office operations.</li><li>Schedule meetings and manage conference room reservations as needed.</li><li>Perform general administrative tasks including filing, scanning, data entry, and document preparation.</li><li>Support office staff and management with additional clerical or administrative duties as requested.</li><li>Monitor and order office supplies to ensure adequate inventory levels.</li><li>Assist with maintaining a professional and efficient office environment.</li></ul>
2026-03-06T23:18:41Z

Bank Operations Specialist

Austin, TX
onsite
Contract / Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Bank Operations Specialist to join our team in Austin, Texas. This Contract to permanent position is an excellent opportunity for professionals eager to contribute to a dynamic environment within the financial services industry. The role involves a variety of operational tasks, customer service responsibilities, and support for banking processes. Responsibilities: • Process wire transfers accurately and efficiently while adhering to compliance regulations. • Open and close consumer and commercial accounts, ensuring proper documentation and procedures are followed. • Assist customers with deposits, withdrawals, payments, and account inquiries, providing exceptional service. • Conduct audits and pull required documentation for formal complaints or subpoenas. • Balance internal accounts and general ledgers as needed to maintain financial accuracy. • Review detailed reports and generate custom notices for bank customers. • Support online banking and cash management functions, including bill payment services. • Handle transaction disputes with professionalism and attention to detail. • Prepare and process night deposits and assist with vault balancing tasks. • Collaborate with product support teams to address operational challenges effectively.
2026-03-16T17:04:05Z

Collections Supervisor

Manor, TX
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
We are looking for a dedicated Collections Supervisor to lead and manage a team of collections specialists in Manor, Texas. This role requires a proactive individual who can drive performance, optimize processes, and ensure exceptional customer service while meeting accounts receivable objectives. As a key leader, you will play an integral part in maintaining operational efficiency and achieving financial targets. Responsibilities: • Lead, train, and mentor collections specialists to achieve company accounts receivable goals. • Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators. • Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction. • Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues. • Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review. • Build and maintain strong relationships with sales teams to optimize cash collection efforts. • Communicate trends and insights to leadership to proactively address challenges and opportunities. • Ensure compliance with credit and collections policies while maintaining high standards of service. • Perform other duties as assigned to support team and organizational objectives.
2026-03-02T17:24:06Z

Administrative Assistant

Austin, TX
onsite
Temporary
25.00 - 28.00 USD / Hourly
Our client is in need of an Administrative Assistant in Austin Texas, 78726 area. The Administrative Assistant will provide administrative support to a construction site project-based team.Responsibilities:•Provide professional customer service and positive interactions while providing administrative services to construction site project-based team.•Process day-to-day administrative items; mail, overnight mailings, photocopying, filing, sending faxes, phone list updates, process invoices, and order business cards.•Daily management of project calendar, meeting schedule, and project contacts.•Process expense reports for Project Executive and/or Manager. •Set up process and administer project-specific tools and materials, such as project calendar program, conference rooms, and parking/access cards.•Prepare written correspondence for project staff (e.g., memos, emails, presentations, and other project-specific documents).•Create and maintain project organizational and seating charts.•Coordinate travel reservations, business accommodations, itineraries, and agendas.•Organize project-related meetings (e.g., agenda, schedule, and logistics), assist with meetings, and record, transcribe, and distribute meeting minutes.•Assist with general office inquiries from staff, clients, customers, and others; provide proactive escalation as appropriate.•Embrace company culture, values, and Diversity, Equity, & Inclusion (DE& I) activities.•In collaboration with Project Manager, establish and maintain protocols for project site visitors.•Promote right environment through professional interactions with owners, project team management, Joint Venture Partners, and vendors.•Provide support ad hoc requests related to various onsite technical issues affecting work productivity (e.g., Internet access, copier issues) or coordinate with Information Systems (IS) team as needed.•Conduct project specific orientation and transitions for project staff.•Maintain organized project filing system and coordinate document retrieval schedules.•Order supplies to support project office needs.•Contribute new ideas for continuous improvement and effectiveness of Administrative Services (AS) team within project and share recommendations with overall job family.•Assist with special projects and coordinate events.•Other activities, duties, and responsibilities assigned.
2026-03-18T17:33:42Z

Credit /Collections Specialist

San Antonio, TX
onsite
Temporary
20.00 - 23.00 USD / Hourly
Our client is searching for a Credit and Collections Specialist for an immediate start! Job Description: About the Role: The Credit & Collections Specialist is responsible for managing credit and collection processes for customers within the North America Region. Key responsibilities include assessing creditworthiness, generating accurate invoices, monitoring, and following up on overdue accounts, and maintaining positive customer relationships. The specialist ensures timely payment of outstanding invoices, reduces bad debt risk, and provides exceptional customer service. They play a crucial role in reconciling accounts receivable balances and ensuring accurate payment processing. Daily the Credit and Collections Specialist will be responsible for but not limited to the following job duties: • Ensure regular and ongoing communication with the Reporting Manager on a daily basis. • Collaborates with management to prepare and review monthly cash forecasts. • Evaluate challenging accounts and engage management in finding solutions. • Reviews and authorize quotes and sales orders. • Initiates credit memos, refunds, and adjustments as required to ensure the integrity of accounts receivable aging. • Provides support to the Customer Service department in addressing customer inquiries and concerns related to credit and collections matters. • Fulfills customer requests by providing invoices upon their request. • Other duties as assigned. Qualifications & Competencies: • A Bachelor’s or Associate Degree in Business Administration, Finance, Management, or equivalent experience is preferred. • 3 years of prior experience in credit and collections is desirable. • Demonstrated knowledge of credit analysis methods, including minimum proficiency in D& B and financial statement analysis preferred. • Experience in performing accounts receivable reconciliation preferred. • Demonstrated experience in employing effective collections methods to achieve quarterly AVIAT (Average Daily Sales Outstanding) cash and DSO (Days Sales Outstanding) goals. • Proficiency in reading financial statements, conducting financial analysis, and interpreting financial ratios, particularly with a special emphasis on liquidity analysis and ratios. • Demonstrated ability to maintain a proactive mindset focused on generating cash flow while preserving positive customer relationships, aligning with Aviat's primary objectives. • Strong ability to thrive in a multitasking, fast-paced business environment while maintaining effective communication skills. • Previous experience and knowledge of Oracle and Noetix is desired. • Advanced Excel skills, including proficiency in using macros within and beyond Excel. Possession of certifications such as FMVA (Financial Modelling & Valuation Analyst) or similar qualifications combining Excel and financial analysis would be highly beneficial. If you have 3-5+ years as credit and collections experience with strong attention to detail this position is for you! Contact your local Robert Half office, apply online for immediate consideration.
2026-03-18T15:04:53Z

Systems Analyst

Austin, TX
onsite
Temporary
57.79 - 66.91 USD / Hourly
Systems AnalystOnsite | Austin, TX | Contract Robert Half is hiring an experienced Systems Analyst to join our client in Austin, Texas. In this long-term contract position, you will play a crucial role in supporting data-driven decision-making by analyzing business needs, creating data pipelines, and developing dashboards and reports. This opportunity offers a collaborative environment where you will work closely with program staff to ensure solutions align with organizational objectives. Responsibilities:• Analyze business objectives, operational procedures, and user requirements to identify opportunities for improvement and alternative solutions.• Design and develop data pipelines, dashboards, and reports using tools such as Informatica, Tableau, or Power BI based on business specifications.• Collaborate with program staff to ensure deliverables meet customer needs and organizational goals.• Conduct cost-benefit analyses to evaluate the feasibility and impact of proposed solutions.• Review system capabilities and scheduling limitations to determine the viability of requested changes or new implementations.• Participate in the testing and validation of pipelines, dashboards, and reports to ensure they function as intended.• Provide detailed documentation describing user needs, program functionality, and system development processes.• Work with team members to publish and promote dashboards and reports, ensuring seamless integration within the organization.• Support Agile Scrum practices to deliver iterative improvements and address system gaps.• Utilize strong communication and analytical skills to document and address issues in call center operations and other business areas.
2026-03-19T23:43:47Z

Legal Secretary

Austin, TX
onsite
Temporary
37.00 - 42.00 USD / Hourly
We are looking for a dedicated Legal Secretary to join our team in Austin, Texas. This long-term contract position offers the opportunity to support attorneys and the litigation group with a wide range of administrative and legal tasks. The ideal candidate will possess a strong understanding of legal processes, excellent organizational skills, and the ability to manage multiple priorities effectively. Responsibilities: • Provide administrative and legal support to assigned attorneys and the litigation team. • Prepare and edit legal documents, correspondence, charts, and reports by transcribing, formatting, and transmitting information. • Manage attorney schedules by organizing meetings, court appearances, deadlines, and travel arrangements. • Coordinate client conferences, attorney meetings, and special functions, including scheduling couriers, court reporters, and expert witnesses. • Ensure timely submission of billable hours and expenses, prepare invoices, and liaise with clients regarding billing matters. • Maintain confidentiality of client and attorney information to uphold high standards of accuracy and attention to detail. • Utilize electronic filing and retrieval systems efficiently while supervising file clerks. • Communicate with clients and other parties to obtain or relay information, ensuring delegated tasks are addressed appropriately. • Collaborate on special projects and explore opportunities to enhance departmental processes and outcomes. • Monitor deadlines and filing requirements to ensure compliance with court rules and procedures.
2026-03-18T20:08:43Z

Legal Secretary

Austin, TX
onsite
Permanent
78000.00 - 82000.00 USD / Yearly
We are looking for a skilled Legal Secretary to join our team in Austin, Texas. This role involves providing comprehensive support to attorneys in both Litigation and Transactional practice areas. The ideal candidate will excel in organization, multitasking, and client service while maintaining a high level of attention to detail. Responsibilities: • Prepare and format legal documents, including motions, briefs, and filings, with precision. • File legal documents electronically in both state and federal courts, ensuring compliance with court procedures. • Manage attorney calendars, monitor deadlines, and coordinate meetings effectively. • Process billing, time entries, and expense reports accurately under attorney supervision. • Organize case files, maintain document storage systems, and uphold confidentiality standards. • Serve as a detail-oriented liaison between attorneys, clients, and internal staff, ensuring excellent client service. • Monitor and manage case details using tools like Court Alert. • Assist in proofreading and editing legal documents to ensure accuracy and clarity. • Provide administrative support and handle dictation tasks as needed. • Support attorneys in complex business and commercial litigation processes.
2026-02-18T16:14:10Z

IT Support Desk Manager

Austin, TX
onsite
Temporary
48.00 - 53.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify IT Support Desk Manager. In this role, you will leads day‑to‑day IT support operations, ensuring a reliable and high‑quality technology experience for employees. This role oversees the Service Desk, Desktop Support, and Asset Management functions, driving consistent service delivery and operational performance.The manager handles escalations, coordinates major incidents, and ensures timely resolution of critical issues. They also advance IT service modernization through cloud platforms, AI, and automation, using SLA, uptime, and customer satisfaction metrics to continuously improve and proactively enhance the employee technology experience. This role is hybrid in Austin, Tx. Key Responsibilities: <ul><li>Direct and coordinate end‑user IT support operations spanning Service Desk, desktop services, and workplace/AV technologies.</li><li>Serve as the liaison between IT support teams and the business, owning escalation management, stakeholder communication, and overall user experience outcomes.</li><li>Manage high‑impact incidents end‑to‑end, ensuring rapid response, clear communication, root cause analysis, and long‑term remediation.</li><li>Establish and enforce service management practices that support consistent performance against availability, response time, and quality targets.</li><li>Oversee the full lifecycle of IT assets, including inventory accuracy, procurement alignment, usage optimization, and cost controls.</li><li>Create and deliver IT communications, enablement materials, and training initiatives that promote self‑service and reduce support dependency.</li><li>Analyze service data and trends to provide actionable insights on performance, risks, and improvement opportunities to leadership.</li><li>Advance modern support capabilities through automation, AI‑enabled tools, and self‑service platforms to increase efficiency and scalability.</li><li>Partner with infrastructure and cloud teams to enhance operational support within AWS‑based environments.</li><li>Ensure reliability and usability of conference room and collaboration technologies, maintaining high availability and employee satisfaction.</li><li>Foster a service‑oriented culture centered on accountability, continuous improvement, and empathetic customer engagement.</li></ul>
2026-03-16T15:58:53Z

Marketing Analyst

Austin, TX
onsite
Temporary
35.00 - 42.00 USD / Hourly
Marketing AnalystOnsite | Austin, TX | Contract-to-Hire Robert Half is partnering with a local client to hire a Marketing Analyst to support the growth of their customer loyalty program. As a Marketing Analyst, you'll be responsible for supporting, optimizing, and evolving the organization's marketing and customer engagement technology stack. This role owns the day-to-day support, configuration, and enhancement. Responsibilities: <ul><li>Serve as the primary owner for marketing technology integrations, ensuring platform stability, scalability, and alignment with business needs.</li><li>Provide day-to-day operational support, including issue triage and resolution, in partnership with the service desk, vendors, and business users.</li><li>Own application administration, configuration, upgrades, patches, and release coordination for marketing systems.</li><li>Support the design, implementation, and optimization of marketing technology initiatives, including CRM, loyalty, and campaign enablement solutions.</li><li>Collaborate with cross-functional teams to ensure accurate customer data flows, analytics, and reporting.</li><li>Lead and coordinate Quality Assurance activities, including test planning, execution, defect management, and validation across platforms, integrations, and campaigns.</li><li>Gather, document, and translate business and marketing requirements into functional and technical specifications, assessing level of effort, risks, and dependencies.</li></ul>
2026-03-16T18:43:43Z

Investor Relations Associate

Austin, TX
onsite
Permanent
90000.00 - 100000.00 USD / Yearly
About the job My client, a well-established and growing real estate investment firm based in Austin, Texas, focused on acquiring, developing, and managing high-quality commercial Real Estate throughout Central Texas and select U.S. markets. Our firm partners with institutional and high-net-worth investors to deliver strong, risk-adjusted returns through disciplined investment strategies and operational excellence. Position OverviewThe Investor Relations Associate will support the firm’s capital raising, investor communications, and reporting efforts. This individual will serve as a key point of contact for existing and prospective investors while ensuring a best-in-class investor experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced real estate investment environment. This role is ideal for someone with 1–2 years of experience in investor relations, real estate private equity, investment management, financial services, or a related field. Key ResponsibilitiesInvestor Communications & Relationship Management<ul><li>Serve as a primary point of contact for investor inquiries and requests</li><li>Maintain regular communication with investors regarding fund performance, capital calls, distributions, and updates</li><li>Assist in onboarding new investors and managing subscription documentation</li></ul>Reporting & Analytics<ul><li>Coordinate quarterly and annual reporting materials, including performance summaries and investor letters</li><li>Work closely with asset management, accounting, and finance teams to gather accurate reporting data</li><li>Maintain and update investor databases and CRM systems</li></ul>Capital Raising Support<ul><li>Assist in preparing investor presentations, pitch decks, and marketing materials</li><li>Support due diligence requests from prospective investors</li><li>Help coordinate investor meetings, webinars, and events</li></ul>Administrative & Compliance Support<ul><li>Track capital commitments, contributions, and distributions</li><li>Ensure compliance with internal policies and regulatory requirements</li><li>Maintain organized digital and physical records of investor documentation</li></ul>Compensation & Benefits<ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Professional development opportunities</li><li>Dynamic and collaborative team environment in Austin, TX</li></ul>Benefits found in job postVision insurance, 401(k)bRequirements added by the job poster• Bachelor's Degree• 1+ years of work experience with Investor Relations
2026-02-18T22:04:19Z

Implementation Specialist

Austin, TX
remote
Temporary
60.00 - 70.00 USD / Hourly
Implementation SpecialistRemote | Austin, TX | Contract Robert Half is partnering with a local company to support the implementation of an automated client system. The ideal professional will have experience with building, testing, and deploying a robust automation ecosystem that seamlessly integrates multiple platforms (HubSpot, Zapier, and Stripe). Responsibilities:• Develop and configure automation workflows using tools like HubSpot, Zapier, and Stripe to create an interconnected system.• Implement multi-step workflows and advanced Zaps based on pre-defined architectural plans.• Ensure seamless communication and data transfer between platforms to support customer lifecycle management, billing, and service activation.• Manage automation logic outside the core platform to maintain system independence while ensuring synchronization.• Roll out automation solutions across multiple global entities, tailoring implementations to regional requirements.• Conduct rigorous testing of automated processes to ensure accuracy in financial operations and data integrity.• Collaborate with stakeholders and technical teams to align automation strategies with business objectives.• Troubleshoot and optimize integrations to address any gaps in system compatibility or performance.• Provide documentation and training to ensure smooth adoption of the automation processes.
2026-03-05T15:28:41Z

Email Marketing Manager

Austin, TX
remote
Temporary
- USD / Hourly
We are looking for an experienced Email Marketing Manager to join our team on a long-term contract basis. In this role, you will play an integral part in developing and optimizing customer lifecycle marketing programs while ensuring seamless communication and campaign execution. This position is based in Austin, Texas, and requires someone with a strong attention to detail and a solid background in email marketing platforms and automation. Responsibilities: • Build and implement customer lifecycle nurture programs to drive engagement and retention. • Develop and maintain the infrastructure for customer trust communications to ensure consistency and reliability. • Enhance segmentation frameworks by utilizing product and account data for targeted campaigns. • Streamline campaign workflows to reduce backlog and improve execution speed. • Create and standardize Marketo templates and lifecycle documentation for efficient campaign management. • Deliver regular performance reports and identify opportunities for optimization. • Manage automation processes for customer lifecycle journeys, prioritizing accuracy and efficiency. • Support in-app messaging initiatives using tools such as Pendo to enhance customer communications. • Collaborate with internal teams to ensure alignment and effective execution of marketing strategies. • Uphold rigorous QA standards to minimize errors and maintain high-quality campaign delivery.
2026-03-18T16:18:42Z

SAP Support Specialist

Austin, TX
remote
Temporary
67.00 - 80.00 USD / Hourly
SAP Support SpecialistRemote | Austin, TX | Contract Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed. Responsibilities:• Address finance-related IT support tickets promptly and efficiently.• Implement and maintain client-side scripting to enhance system functionality.• Develop and manage Business Requirement Documents to align technical solutions with business needs.• Oversee configuration management processes to ensure system stability and accuracy.• Create and integrate APIs to streamline data exchange and communication.• Support Salesforce development initiatives as needed to enhance operational workflows.• Provide expertise in public cloud environments to optimize system performance and scalability.
2026-03-19T23:54:08Z

Accounts Receivable Specialist

Buda, TX
onsite
Permanent
60000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Buda, Texas. This role involves managing customer billing, ensuring accurate payment processing, and supporting financial reconciliations. The ideal candidate will thrive in a fast-paced environment and bring strong organizational skills to maintain smooth operations. Responsibilities: • Prepare, issue, and verify customer invoices across multiple entities to ensure accuracy and completeness. • Record and validate payments and transactions related to accounts receivable, maintaining meticulous records. • Organize and retrieve accounts receivable documentation, ensuring accessibility and compliance. • Perform timely reconciliations of bank accounts and credit card statements on a monthly basis. • Assist in month-end and year-end accounting closures while adhering to strict deadlines. • Collaborate with the collections team to manage and follow up on outstanding payments. • Support billing functions and resolve discrepancies to maintain accurate client accounts. • Monitor and manage cash applications to ensure proper allocation of funds.
2026-03-02T17:24:06Z

Controller

Temple, TX
onsite
Permanent
150000.00 - 180000.00 USD / Yearly
We are partnering with a growing organization in Temple, Texas to hire an experienced and forward-thinking Controller. This individual will serve as a key leader within the finance organization and will oversee all aspects of accounting operations, financial reporting, and internal controls. The ideal candidate is hands‑on, detail‑oriented, and comfortable operating in a fast‑paced environment with evolving priorities. Key ResponsibilitiesAccounting Operations & Reporting<ul><li>Oversee core accounting functions, including billing, accounts receivable, accounts payable, general ledger, inventory accounting, and revenue recognition.</li><li>Lead monthly and year-end close processes, ensuring timely journal entries, reconciliations, and accurate financial statements compliant with U.S. accounting standards.</li><li>Direct the budgeting and forecasting process while preparing comprehensive management reporting packages.</li></ul>Cash Management & Treasury<ul><li>Manage daily cash activity, treasury operations, and banking relationships.</li><li>Prepare bank reporting, compliance documentation, and cash visibility tools.</li></ul>Technical Accounting & Compliance<ul><li>Research, interpret, and resolve complex accounting matters to maintain accuracy and compliance.</li><li>Oversee fixed asset accounting, including capitalization policies and asset tracking.</li><li>Maintain compliance with federal, state, and local tax requirements.</li></ul>Controls, Policies & Process Improvement<ul><li>Develop and strengthen internal controls, accounting policies, and a formal approval hierarchy.</li><li>Enhance accounting processes, workflows, and system efficiencies in collaboration with leadership.</li><li>Manage credit card programs, commission processing, credit reviews, and new customer onboarding procedures.</li></ul>Leadership & Strategic Support<ul><li>Work directly with senior leadership to support strategic financial initiatives.</li><li>Maintain high-quality standards for all financial reporting and transactional oversight.</li></ul>
2026-03-01T20:28:43Z

Product Line Manager

San Antonio, TX
onsite
Permanent
95000.00 - 120000.00 USD / Yearly
We are looking for an experienced Product Line Manager to join our team in San Antonio, Texas. In this role, you will oversee the lifecycle of innovative product lines, focusing on beverage dispensing technologies within the machinery manufacturing industry. You will play a key role in identifying market opportunities, driving product development, and ensuring alignment with business objectives while maintaining high standards of quality and sustainability. Responsibilities: • Conduct in-depth market research to identify customer needs and industry trends. • Develop and maintain a strategic product roadmap aligned with company goals. • Lead the design and development of new products, ensuring usability, durability, and compliance with food safety standards. • Collaborate with engineering teams to refine product designs and integrate innovative technologies. • Prioritize product features based on market analysis and customer feedback. • Manage cross-functional collaboration to ensure successful product development and timely launches. • Oversee quality assurance processes, including product testing and continuous improvement initiatives. • Implement competitive pricing strategies to balance profitability and market competitiveness. • Support sales and marketing teams by providing product training and developing go-to-market strategies. • Build and maintain strong relationships with customers and distributors to deliver tailored solutions.
2026-03-18T14:48:44Z

AI Architect

Austin, TX
onsite
Temporary
58.00 - 72.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an AI enterprise architect. In this role, you will be accountable for reimagining enterprise content management by shifting it from a legacy document and workflow environment into an AI‑enabled content intelligence platform. This role has end‑to‑end ownership of document repositories, workflow systems, and enterprise correspondence solutions, including integrations with external print and mail service providers. The position leads AI‑driven intelligent document processing initiatives across the organization and builds a team focused on unlocking measurable business value from enterprise content through automation, analytics, and machine learning. This role is hybrid in Austin, Tx. Key Responsibilities:Content Platforms & AI Enablement<ul><li>Own the architecture and ongoing operation of enterprise document repositories, including performance, security, upgrades, and environment management.</li><li>Design API‑driven and event‑based integrations that allow AI services and delivery teams to interact with content without direct repository dependency.</li><li>Build and maintain workflows, business rules, and event‑driven pipelines that trigger AI document classification, extraction, validation, and routing.</li><li>Partner with Cloud Operations on platform reliability, monitoring, and incident response.</li><li>Maintain platform documentation, diagrams, and operational runbooks.</li></ul>AI‑Enabled Content & Correspondence<ul><li>Lead the design and support of enterprise correspondence platforms, ensuring scalability, performance, and production stability.</li><li>Manage templates, versioning, testing standards, and output quality while supporting business-driven content needs.</li><li>Implement AI‑assisted content generation, enabling LLM‑produced content to flow into governed, compliant templates.</li><li>Build and maintain integrations between source systems, correspondence platforms, and document repositories.</li><li>Oversee all delivery channels including print, email, portals, and archival storage.</li></ul>Print & Vendor Integration<ul><li>Configure and optimize print output in alignment with external vendor specifications and SLAs.</li><li>Manage print manifests, control files, and secure file transfer processes.</li><li>Optimize production efficiency through batching, householding, suppression rules, and address validation (NCOA).</li><li>Implement automated reconciliation between outbound jobs and vendor confirmations to ensure accuracy and compliance.</li></ul>Governance, Compliance & Collaboration<ul><li>Align with enterprise AI governance bodies and consult on emerging tools, standards, and delivery models.</li><li>Partner with product, business, and vendor stakeholders to translate requirements into AI‑native solutions.</li><li>Ensure all platforms and AI pipelines meet regulatory, security, and audit requirements across insurance jurisdictions.</li><li>Apply modern security practices across identity, access, APIs, encryption, and data protection.</li></ul>
2026-03-16T15:53:46Z

Business Analyst

Austin, TX
onsite
Temporary
61.75 - 71.50 USD / Hourly
Senior Business AnalystOnsite | Austin, TX | Contract We are looking for an experienced Business Analyst to join our client's growing team in Austin, Texas. This is a long-term contract position ideal for someone who thrives in analyzing complex systems and collaborating with diverse teams to deliver impactful solutions. The role involves significant responsibilities in shaping business strategies through technology and ensuring seamless communication between technical teams and business stakeholders. Responsibilities:• Analyze and evaluate business systems to identify areas for improvement and align solutions with organizational objectives.• Collaborate with IT teams to bridge gaps between business requirements and technical implementations.• Conduct detailed data analysis to extract insights that drive informed decision-making.• Gather, document, and refine business requirements to support project goals and initiatives.• Oversee the development and delivery of application functionality for Medicaid systems.• Prepare solution options and conduct financial analyses, including cost-benefit assessments.• Facilitate business process reengineering to improve efficiency and implement new technologies.• Create and maintain comprehensive documentation to ensure consistent understanding across teams.• Support integrated project efforts and provide oversight for dependent initiatives.• Participate in Agile Scrum practices to ensure timely and high-quality project delivery.
2026-03-19T23:48:43Z

Sr. Accountant

Austin, TX
onsite
Permanent
90000.00 - 95000.00 USD / Yearly
A growing organization is seeking a detail‑oriented Senior Accountant to support month‑end close, financial reporting, and day‑to‑day accounting operations across multiple business units. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working cross‑functionally, and has experience managing financials for multi‑location or multi‑entity structures. Key Responsibilities<ul><li>Lead month‑end close activities, including journal entries, reconciliations, accruals, and variance analysis.</li><li>Prepare and maintain financial statements for multiple units/entities, ensuring accuracy and consistency across locations.</li><li>Support consolidation processes and assist with intercompany transactions.</li><li>Analyze trends, P& L performance, and balance sheet activity across business units; identify risks and opportunities.</li><li>Maintain the general ledger and ensure adherence to GAAP.</li><li>Assist with budgeting and forecasting by providing unit‑level financial insights.</li><li>Partner with operations and leadership to explain financial results and answer entity‑specific questions.</li><li>Support external audits through preparation of schedules, documentation, and reconciliations.</li><li>Drive process improvements to streamline accounting workflows across units.</li><li>Participate in special projects, system enhancements, and scaling initiatives as the company grows.</li></ul>
2026-02-24T17:44:15Z

Quality Assurance Tester

Austin, TX
onsite
Temporary
56.05 - 64.90 USD / Hourly
QA TesterOnsite | Austin, TX | Contract We are looking for an experienced Quality Assurance Tester to join our client for a long-term contract position. This role is based in Austin, Texas, and offers an exciting opportunity to lead and support testing activities for software development and system modernization projects. The ideal candidate will possess strong analytical skills and a proactive approach to ensuring software quality and system functionality. Responsibilities:• Manage and oversee advanced quality assurance tasks throughout the software development lifecycle, ensuring thorough testing and analysis.• Diagnose and resolve software issues, providing troubleshooting support to both internal and external clients.• Develop and implement User Acceptance Testing strategies tailored to modernization initiatives, coordinating resources and subject matter experts.• Facilitate sprint review processes, collaborating with vendor staff and business stakeholders to gather feedback.• Evaluate test cases provided by vendors, offering suggestions for improvement and refinement.• Create and update test cases in collaboration with business users and SMEs, conducting testing and delivering detailed reports on outcomes.• Lead defect triage sessions, prioritizing and managing issues effectively while identifying recurring themes.• Conduct root cause analysis for defects, proposing enhancements to prevent future occurrences.• Prepare and present weekly updates on testing progress, defect management, and requirement traceability.• Ensure exit criteria are met and secure final sign-off from business stakeholders.
2026-03-19T23:48:43Z

HRIS Administrator

Austin, TX
onsite
Temporary
43.00 - 55.00 USD / Hourly
HRIS AdministratorOnsite | Austin, TX | Contract-to-Hire Robert Half is partnering with an Austin based client to hire an HRIS Administrator. The HRIS Administrator is responsible for supporting, maintaining, and optimizing Human Resources systems. This role focuses on system administration, business process configuration, reporting development, end-user training, and data management across core HR platforms. Responsibilities:<ul><li>Provide functional and technical support for HR systems (i.e., UKG, Workday, iCIMS, ADP).</li><li>Partner cross-functionally with HR, Marketing, Analytics, Finance, and IT teams to align systems, implement standard processes, and maintain data integrity and consistency across platforms.</li><li>Support the development and documentation of short- and long-term HR technology strategies, including system enhancements, content management, and data retention practices.</li><li>Evaluate HR technologies and recommend system improvements in collaboration with HR and technology leadership.</li><li>Work with IT teams to monitor, update, and maintain integrations and data feeds between HR systems, operational platforms, and third-party vendors.</li><li>Update, audit, and maintain employee and operational data within HR systems.</li><li>Document system processes and create reference guides and training materials to minimize end-user errors.</li><li>Analyze system usage and capabilities; recommend and implement improvements to enhance efficiency and usability.</li><li>Prepare reports and provide system data to HR leadership and other internal stakeholders as needed.</li><li>Ensure system compliance with data security, privacy, and governance standards.</li></ul>
2026-03-16T12:58:42Z

Billing Clerk

Boerne, TX
onsite
Permanent
21.00 - 25.00 USD / Hourly
A growing construction company in Boerne is seeking a detail‑oriented Billing Clerk to support project and contract billing. This role is responsible for accurate, timely invoicing across multiple jobs, each with unique billing requirements. The ideal candidate is self‑motivated, organized, and comfortable working independently in a fast‑paced construction environment. Key Responsibilities<ul><li>Prepare and process customer invoices in accordance with contract terms and job specifications</li><li>Manage detailed and often complex billing structures (e.g., progress billing, job‑specific requirements, retainage, change orders)</li><li>Review contracts, purchase orders, and supporting documentation to ensure accurate billing</li><li>Collaborate with project managers and internal teams to resolve billing discrepancies</li><li>Maintain organized billing records and ensure compliance with company policies</li><li>Assist with accounts receivable follow‑up as needed</li><li>Ensure billing deadlines are met with a high level of accuracy and attention to detail</li></ul>
2026-03-18T23:18:45Z

Software Engineer

San Antonio, TX
onsite
Permanent
90000.00 - 110000.00 USD / Yearly
We are looking for a skilled Software Engineer to join our team in San Antonio, Texas. In this role, you will specialize in developing and maintaining software solutions for advanced testing equipment, including dynamometer facilities and emissions measurement systems. This position offers the opportunity to collaborate with customers and suppliers on technical challenges while contributing to innovative engineering projects. Responsibilities: • Design and maintain LabView-based software to control dynamometer facilities and related testing equipment. • Conduct engineering analysis to support the development of new test equipment, including systems involving fluid dynamics and heat transfer. • Provide technical assistance with emissions measurement tools such as emissions benches and dilution tunnels. • Engage with customers and suppliers to address technical inquiries and ensure project requirements are met. • Manage multiple projects simultaneously, ensuring high-quality deliverables within established timelines. • Maintain attention to detail in programming and analysis tasks to ensure accuracy and reliability. • Collaborate with cross-functional teams to enhance operational efficiency and meet testing compliance standards.
2026-03-06T22:33:40Z