We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. In this contract position, you will play a key role in delivering exceptional support to customers within the financial services industry. By addressing inquiries and resolving issues, you will contribute to a positive experience for both clients and their employees, while working in a collaborative and supportive environment.<br><br>Responsibilities:<br>• Respond to a high volume of customer inquiries via phone in a friendly and detail-oriented manner.<br>• Assist customers with resetting passwords securely and efficiently.<br>• Troubleshoot technical issues related to login processes, onboarding, and timekeeping.<br>• Provide guidance and solutions to resolve customer concerns, ensuring satisfaction.<br>• Document customer interactions and escalate complex issues to higher-level support teams when necessary.<br>• Collaborate with colleagues to refine service processes and improve customer experiences.<br>• Conduct follow-up communications to confirm successful resolution of customer concerns.<br>• Maintain knowledge of security protocols to ensure safe password management.<br>• Utilize office equipment effectively to support daily tasks and documentation needs.
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
We are looking for a dedicated Office Services Associate to join our team in Austin, Texas. In this role, you will provide essential back-office support to ensure smooth daily operations, including reprographics, mail services, and digital processes. This is a long-term contract position offering the opportunity to work in a fast-paced and detail-oriented environment.<br><br>Responsibilities:<br>• Manage a variety of office services tasks, including reprographics, mail handling, and intake processes, while adhering to established procedures.<br>• Ensure all job tickets are completed accurately before beginning assignments to maintain quality and efficiency.<br>• Operate and maintain office equipment, troubleshooting basic issues and ensuring proper supplies such as paper and toner are stocked.<br>• Prioritize and organize workflow to meet deadlines and contractual obligations for job completion and delivery.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Communicate effectively with supervisors and clients to address issues and clarify project requirements.<br>• Follow company and client policies while ensuring cost-efficient usage of equipment and supplies.<br>• Assist with hospitality and reception duties as needed to support broader office services.<br>• Regularly lift and transport items weighing up to 50 lbs. as part of daily operations.<br>• Maintain accurate logs and documentation for all tasks to ensure transparency and accountability.
<p><strong>Robert Half</strong> is actively partnering with a client to identify a <strong>Help Desk Tier I </strong>contractor. <strong>This role will report onsite in Austin, TX (78721) daily from 8 AM-5 PM. </strong>The ideal applicant will provide front-line IT support by responding to inbound calls, emails, and service desk tickets.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creating accounts, and configuring hardware.</li><li>Ensure all support calls, emails, and tickets are properly documented in the tracking system, escalating issues as appropriate.</li><li>Analyze, troubleshoot, provide recommendations, and solve customer requests regarding IT items.</li></ul>
Our client is seeking a talented individual to serve as the primary representative and point of contact for assigned clients and shared employees to fulfill customer service needs. This role is responsible for all aspects of payroll for assigned employees, facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules.<br><br>In this role, you will join a thriving team environment that is enthusiastic about providing personalized HR support to a growing list of valued clients. The Payroll Specialist I position offers the opportunity to further develop your career and expand your payroll knowledge while serving as a key contributor in strengthening long-term client relationships.<br><br>Essential Duties:<br><br>Maintains payroll-related accounts and processes multi-state payroll. Responsible for reconciliation and accuracy of payroll system. Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records. Interacts with clients regarding payroll questions and problem resolution.<br>Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name/address changes. Resolves payroll issues and discrepancies. Processes garnishments.<br>Collects and ensures new hire paperwork and appropriate documents are processed accurately in payroll and timekeeping systems. Maintains W-4 and I-9 documents for all new hires and processes E-Verify.<br>Performs all other duties as assigned.<br><br>Minimum Qualifications:<br><br>High school diploma or equivalent required; advanced degree a plus.<br>Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.<br>Fundamental Payroll Certification (FPC) preferred.<br>Certified Payroll Professional (CPP) preferred.<br>Bilingual preferred.<br>Working knowledge of processing job-costed and certified payrolls.<br>Knowledge of time clock systems.<br>Knowledge of Department of Labor and Fair Labor Standards Act regarding payroll and overtime.<br>* Proficiency with personal computers and payroll database systems.<br>* Skilled in MS Excel, Word, and PowerPoint.<br>* Excellent verbal and written communication skills.<br>* Strong interpersonal and organizational skills.<br>* Ability to maintain confidentiality and demonstrate accuracy and attention to detail.<br>* Ability to manage multiple payrolls for numerous clients with various schedules.<br>* Ability to organize and complete work within deadlines, adapt to change, and multi-task.<br>Ability to sit for long periods performing sedentary activities.<br><br>If you are interested in this opportunity, we encourage you to apply online or call our office at 210-696-8300!
<p>We are looking for an Administrative Assistant to join our team on a contract basis in Austin, Texas. In this role, you will provide critical support to ensure smooth daily operations. This is an excellent opportunity to contribute to a dynamic organization dedicated to empowering franchisees and delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Perform data entry, generate reports, and maintain organized filing systems.</p><p>• Assist with processing sales and operations paperwork to support team activities.</p><p>• Provide administrative assistance to both the Sales and Operations teams.</p><p>• Answer and direct incoming phone calls while offering excellent customer service.</p><p>• Welcome and assist franchisees and guests visiting the office.</p><p>• Support presentations for prospective franchisees and ensure a thorough and attentive experience.</p><p>• Request and track necessary franchisee documentation, such as insurance and licenses.</p><p>• Handle general administrative tasks as needed to maintain office efficiency.</p>
We are looking for a skilled Legal Secretary to join our team in Austin, Texas. This role involves providing comprehensive support to attorneys in both Litigation and Transactional practice areas. The ideal candidate will excel in organization, multitasking, and client service while maintaining a high level of attention to detail.<br><br>Responsibilities:<br>• Prepare and format legal documents, including motions, briefs, and filings, with precision.<br>• File legal documents electronically in both state and federal courts, ensuring compliance with court procedures.<br>• Manage attorney calendars, monitor deadlines, and coordinate meetings effectively.<br>• Process billing, time entries, and expense reports accurately under attorney supervision.<br>• Organize case files, maintain document storage systems, and uphold confidentiality standards.<br>• Serve as a detail-oriented liaison between attorneys, clients, and internal staff, ensuring excellent client service.<br>• Monitor and manage case details using tools like Court Alert.<br>• Assist in proofreading and editing legal documents to ensure accuracy and clarity.<br>• Provide administrative support and handle dictation tasks as needed.<br>• Support attorneys in complex business and commercial litigation processes.
We are looking for a Desktop Support Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for someone with a passion for providing exceptional technical support and ensuring the seamless operation of hardware and software systems. The role involves traveling to various clinic locations to deliver hands-on support and is perfect for someone with strong problem-solving skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Deliver Tier I technical support to end users, resolving issues related to hardware, software, and system access.<br>• Configure and set up laptops and other devices for clinics and staff members.<br>• Troubleshoot and resolve basic hardware and software malfunctions, ensuring minimal downtime.<br>• Manage help desk tickets efficiently, maintaining timely communication and resolution.<br>• Support cloud-based and web applications, ensuring reliable access and functionality.<br>• Assist with clinic setups, including hardware installation and occasional server-related tasks.<br>• Handle the procurement, maintenance, and support of office systems and tools.<br>• Travel to various clinic locations to provide on-site technical assistance, with mileage and tolls reimbursed.<br>• Collaborate with team members to address urgent needs in a fast-paced environment.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based eCommerce client to identify a <strong>Project Manager (contract).</strong> This individual will play a critical role in driving cross-functional initiatives, translating business needs into actionable plans, and engaging with stakeholders across all levels of the organization. Ideally the Project Manager will be available for onsite meetings, in Austin, on a bi-weekly or monthly cadence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the development of vendor RFPs and coordinate vendor/stakeholder meetings and product demos</li><li>Partner with cross-functional leadership to select a vendor based on budget, services provided, and customer experience OKRs</li><li>Develop and own the project roadmap</li><li>Define clear and actionable project milestones and KPIs</li><li>Support the development of project budgets</li><li>Manage the allocation of personnel and other resources required to complete the project on time and within budget</li><li>Develop and manage product backlogs, prioritize initiatives, and monitor progress to completion</li><li>Track project deliverables, document project evolution, and provide frequent status reports</li><li>Proactively identify and address challenges with minimal oversight, applying critical thinking and strategic foresight</li><li>Partner with organizational change management to communicate project details across the organization</li></ul>
<p>We are looking for an experienced SAP Implementation Consultant (RSH) to join our team in San Antonio, Texas. This is a long-term contract position, offering an excellent opportunity to contribute to impactful business solutions. The ideal candidate will play a key role in refining processes, analyzing system gaps, and ensuring smooth implementation of resource scheduling tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough gap analyses between the current processes and the proposed resource scheduling system.</p><p>• Collaborate with stakeholders to identify necessary design requirements and customizations for system optimization.</p><p>• Provide detailed support for knowledge transfer initiatives, ensuring team members are equipped to manage the system effectively.</p><p>• Assist in implementing tools to manage scheduling, capacity planning, and workforce allocation.</p><p>• Work closely with the team to streamline dispatch processes for maintenance resources.</p><p>• Analyze and propose solutions for managing manual tasks such as vacation tracking and capacity planning.</p><p>• Facilitate on-site consultations 3-4 days per week during the initial months to ensure proper system integration.</p><p>• Support ongoing system configuration and development to align with organizational needs.</p><p>• Develop and maintain documentation to ensure clarity on system functionalities and processes.</p><p>• Provide expert guidance on workforce management tools, ensuring alignment with organizational goals.</p>
<p>Prepare and send customer invoices accurately and in a timely manner.</p><p>Monitor accounts receivable aging and follow up on overdue payments.</p><p>Apply incoming payments to customer accounts and reconcile discrepancies.</p><p>Maintain detailed records of customer communications and payment history.</p><p>Assist with month-end and year-end closing processes, including AR reporting.</p><p>Coordinate with internal teams to resolve billing or payment issues.</p><p>Process credit memos, adjustments, and write-offs as needed.</p><p>Support audits by providing necessary documentation and explanations for accounts receivable transactions.</p><p>Identify opportunities to improve AR processes and collections efficiency.</p>
<p>We are looking for a highly motivated Family Law Attorney to join a dynamic corporate law firm based in Austin, Texas to work at a fully remote capacity. This role is ideal for candidates who thrive in a structured, performance-focused environment and are ready to independently manage cases from start to finish. If you are a skilled legal expert with courtroom experience and a passion for family law, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload of family law matters with minimal supervision, ensuring timely and effective resolution.</p><p>• Represent clients in hearings, mediations, and other legal proceedings, providing strategic counsel and advocacy.</p><p>• Draft motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct discovery processes, including gathering, analyzing, and presenting evidence.</p><p>• Collaborate with firm leadership to drive growth and maintain a strong presence in the Austin market.</p><p>• Maintain high standards of accuracy and reliability while meeting monthly billable hour expectations.</p><p>• Communicate regularly with clients to provide updates, advice, and support tailored to their needs.</p><p>• Operate remotely while ensuring availability for clients and court obligations within the Austin region.</p><p>• Uphold organizational policies and contribute to a results-driven work environment.</p>
We are looking for a skilled Network Engineer to join our team in San Antonio, Texas. This role involves designing, implementing, and maintaining robust network solutions for diverse environments, including data centers, educational institutions, and enterprise settings. The ideal candidate will possess deep expertise in Cisco technologies, routing protocols, and network security, and will be committed to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.<br>• Implement and manage Cisco routing, switching, wireless, and security hardware across various platforms.<br>• Design and maintain scalable network solutions for environments such as data centers, educational institutions, and enterprises.<br>• Configure and troubleshoot advanced IP routing protocols, including OSPF, EIGRP, and BGP.<br>• Deploy and manage firewall systems, including Cisco ASA and Firepower, ensuring robust network security.<br>• Utilize Cisco Meraki and other network management tools to monitor and enhance network operations.<br>• Apply Quality of Service (QoS) principles at Layer 2 and Layer 3 to optimize data traffic.<br>• Integrate advanced solutions such as Cisco ISE and Prime to enhance network functionality.<br>• Lead complex migration projects to transition legacy network systems to modern standards.<br>• Document technical processes and network configurations using precise tools such as Visio.
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a RPA Developer<strong> (contract).</strong> In this role, you will Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Investigate problem areas. Prepare and install solutions by determining and designing system specifications, standards, and programming. <strong>This role is hybrid in Austin, Tx. You must currently live around Austin to be considered.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>perform developer duties that will include solution design and development, process automations, infrastructure management, collaboration, and continuous improvement</li><li>Administrative Applications Robotic Process Automation (RPA) team and will play a crucial role in designing, developing, implementing, and maintaining RPA solutions</li><li>responsible for developing, testing, and troubleshooting bots that will automate various business processes</li><li>Hands-on experience with BluePrism, Microsoft Power Automate, and Azure is a must along with the ability to troubleshoot and validate HTTP responses.</li><li>Knowledge of DOM, HTTP protocol, JavaScript, and HTML is also required. This will be a fast-paced project working in an Agile (Kanban/Scrum) environment</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an<strong> Applications Developer/Software Engineer (contract).</strong> In this role, you will provide primary support as the subject matter expert for z/OS operating systems and system components; provide direct technical support as needed in the planning, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software. <strong>This role is mostly remote but based in Austin, Tx. You currently must live in Texas to be considered.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• provide end user support for assigned Independent Software Vendor (ISV) products such as BlueZone, primary administration and end user support for SCLM, and input and recommendations for hardware capacity planning.</p><p>• Provide primary administrative support for CICS® and IMS™.</p><p>• Diagnose platform, software and related product issues and follow up with root cause analysis.</p><p>• Analyze performance issues and provide input and recommendations for capacity planning.</p><p>• Provide input and recommendations for system-wide performance tuning to meet required levels of service and system parameters and system libraries management.</p><p>• Provide support for technical consultation and inquiries from the other IT technical teams.</p><p>• Provide support as technical lead on internal team projects or participate on project teams that impact the z/OS platform.</p><p>• Provide support for Integration-testing new products with existing applications and user procedures.</p><p>• Assist with maintaining and providing technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based healthcare client to identify a <strong>Communications Specialist (contract-to-hire).</strong> The ideal candidate will create and manage internal communications to keep stakeholders informed about ongoing and upcoming IT initiatives, including digital transformation, EHR implementation, and AI tool integration. They will also support employee adoption and engagement, manage targeted contact lists, and use data to measure and optimize communication effectiveness. <strong>This position is onsite in Austin, TX three days per week. Portfolios and/or writing samples are required for consideration.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partners with stakeholders across the organization to develop internal communications plans </li><li>Manages content across various communication channels, ensuring timely, accurate, and relevant updates</li><li>Collaborates with Marketing to develop and design graphics</li><li>Oversees and updates editorial calendars</li><li>Coordinates logistics for strategic planning sessions, trainings, and workshops</li><li>Owns distribution lists and segmentation strategies for precise targeting</li><li>Tracks, analyzes, and reports on communications effectiveness using metrics and feedback tools to continuously improve performance</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Austin, Texas. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy, ensuring they are directed to the appropriate person or department.<br>• Manage incoming calls using a multi-line phone system, transferring calls and taking messages as needed.<br>• Coordinate mail sorting and distribution, ensuring timely handling of incoming and outgoing correspondence.<br>• Maintain confidentiality while handling sensitive documents and information.<br>• Communicate effectively with managers and clients regarding deadlines, tasks, and other relevant updates.<br>• Support additional projects or administrative tasks as assigned by management.<br>• Monitor and manage deliveries, ensuring proper documentation and distribution.<br>• Operate switchboard systems efficiently, maintaining seamless communication flow within the organization.<br>• Collaborate with team members to ensure office operations run smoothly and efficiently.<br>• Provide administrative assistance as needed to support the team and organizational goals.
We are looking for an experienced Sr. Collections Specialist to join our team on a contract basis in Austin, Texas. This role is ideal for someone with a strong background in B2B collections and managing large portfolios of accounts. You will play a pivotal role in streamlining processes and supporting the collections team during a period of organizational restructuring.<br><br>Responsibilities:<br>• Oversee and manage collections for a large portfolio of business accounts, ensuring timely follow-ups and payments.<br>• Collaborate with the collections team to improve workflows and implement efficient operating procedures.<br>• Analyze aging reports to identify and prioritize overdue accounts for resolution.<br>• Manage accounts receivable processes with a focus on accuracy and compliance.<br>• Utilize Microsoft Excel and Sage Intacct to perform detailed account reconciliations and reporting.<br>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.<br>• Work closely with the Director of Accounting and other stakeholders to align collections efforts with organizational goals.<br>• Support the team in handling a significant volume of contracts and revenue.<br>• Contribute to the development of strategies for reducing outstanding balances and improving cash flow.<br>• Assist in preparing reports and documentation related to collections activities.
We are looking for a meticulous and organized Billing Specialist to join our team in Austin, Texas. In this role, you will oversee various billing functions, ensuring invoices are processed accurately and customer accounts are up-to-date. This position requires strong attention to detail, excellent communication skills, and proficiency in managing financial transactions and records.<br><br>Responsibilities:<br>• Input and update customer information, including rate changes, in the system.<br>• Prepare and distribute invoices on a weekly, semi-monthly, and monthly basis.<br>• Contact customers with courtesy reminders regarding overdue payments.<br>• Monitor and track deadlines for rate adjustments and changes.<br>• Maintain and manage customer contracts efficiently.<br>• Investigate and resolve disputes related to credit card chargebacks.<br>• Process manual credit card transactions promptly and accurately.<br>• Generate journal entries for invoices and ensure proper posting.<br>• Review and finalize daily journal entries to maintain accurate records.<br>• Support the front desk with reservation corrections and other administrative tasks as needed.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Sr IT Communications Specialist (contract).</strong> This role is crucial in developing, managing, and delivering clear and engaging communication strategies that align with our organization's IT initiatives. The ideal candidate will bridge the gap between technical teams and stakeholders, ensuring complex IT concepts are translated into accessible and impactful messages. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead internal and external communication strategies for MTS/IT initiatives.</li><li>Develop and deliver clear messaging across newsletters, emails, intranet, and reports.</li><li>Manage and enhance intranet platforms, integrating new tools and features.</li><li>Create and maintain user-friendly content (FAQs, guides, release notes).</li><li>Oversee communication channels and ensure content quality and consistency.</li><li>Partner with stakeholders to align communication strategies with business needs.</li><li>Track engagement metrics and provide insights to improve communication effectiveness.</li><li>Support training and rollout communications for new technologies and system upgrades.</li><li>Draft timely and transparent communications during IT incidents or outages.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Security Analyst</strong> <strong>(contract).</strong> In this role, you will serve as the key technical resource for multiple security technologies, including Firewalls, VPN, endpoint security, and MS365 security. The analyst partners with technology and business teams to identify risks, implement security best practices, and support compliance with regulatory standards. <strong>This role is onsite in Austin, TX daily. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Identify, prioritize, and work with owners to eliminate vulnerabilities across the organization.</li><li>Advise on and test controls required by current threat environment.</li><li>Perform proactive hunting for threats that may have escaped alerting systems.</li><li>Supporting SOC teams in enhancing detection capabilities for Corporate Security tools.</li><li>Prepare detailed security review reports and remediation guidance. </li><li>Assist in preparing and maintaining security documentation, such as policies, procedures, and compliance evidence.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an<strong> Information Security Engineer (contract).</strong> In this role, you will research and discover the latest threats on product, cloud infrastructure, workloads, containers and develop methods, queries, and dashboards to detect and visualize events of interest. You will develop incident response playbooks to allow quick resolution of identified security events. You'll work across many teams including infrastructure, engineering, product, compliance, and across multiple streams. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Detect and analyze security threats, prioritize alerts, and drive resolution, initiate incident response when necessary.</li><li>Lead incident response activities: scope, contain, and eradicate threats; perform root-cause analysis, forensics, reverse engineering, and postmortems.</li><li>Develop and refine security processes, plans, and procedures; collaborate with Legal, Communications, and other stakeholders.</li><li>Conduct security preparedness activities, including compromise assessments, tabletop exercises, and staff training.</li><li>Deploy and manage security tools (SIEM, EDR, NDR, SOAR, Threat Intelligence platforms) to collect and correlate telemetry.</li><li>Design and implement security controls across cloud, network, and application layers; integrate security automation into CI/CD pipelines.</li><li>Drive secure development practices through SDLC, automated guardrails, vulnerability management, secrets management, and patching.</li><li>Promote an AI-first approach for security automation and threat detection.</li><li>Educate engineering teams on defensive coding and support compliance efforts (HIPAA, HITRUST, SOC2).</li><li>Partner with Privacy and Compliance to document and monitor security practices.</li><li>Collaborate with senior leaders to assess short- and long-term security needs.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud AI Engineer (contract).</strong> In this role, you will lead the design, development, and implementation of enterprise AI solutions in cloud environments. <strong>This role is onsite 3 days per week in Austin, TX. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supports strategic initiatives and technology projects with a focus on AI and cloud solutions.</li><li>Define, design, and administer highly scalable AI systems on cloud platforms such as AWS, Azure, and GCP.</li><li>Implement essential capabilities including model training, inference, reporting and seamless integration.</li><li>Participates in end-to-end delivery of AI solutions including systems analysis, coding, testing, deployment, and optimization.</li><li>Supports troubleshooting, risk management, technical standards SOPs, and documentation.</li></ul>
Responsible for being the Technical Lead for new product development of mechanical and electro-mechanical products, which includes driving and supporting the team through our phase gate product development process.<br><br>Lead design analysis (FEA, CFD), design reviews, DFMEAs, PFMEAs, and DFM reviews.<br><br>Act as product expert, working closely with internal cross functional team (supply chain, manufacturing engineering, sales, and quality) to develop new and support existing products.<br><br>Interact externally with both customers and suppliers on technical topics.<br><br>Work closely with Program Manager to estimate product cost and development timeline.<br><br>Develop and write design validation test specifications, working closely with the test lab to make sure products are properly validated.<br><br>Mentor and train junior engineers and drafters to assist in developing a strong, consistent engineering organization. <br><br>Education & Experience<br><br>Minimum of five (5) years of relevant experience<br>Bachelor’s degree in Mechanical Engineering or related field<br>MS in Mechanical Engineering (preferred)<br>Requirements<br><br>Proficient in 3D mechanical design (SolidWorks preferred)<br>Proficient in one or more analysis tools (FEA, CFD, Tolerance stack)<br>Excellent oral and written communication skills<br>Attention to detail<br>Understand and apply GD& T standards<br>Ability to work in a fast-paced and challenging environment<br>Injection molding/die casting processes and design practices<br>Seal design<br>Knowledge of CSA Class1, Div 2 and UL (preferred)
