We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
<p>We are looking for a dynamic and customer-focused individual to join our team as a Sales/Customer Service Support Specialist in Austin, Texas. In this contract role, you will play a key part in supporting sales processes, managing client communications, and ensuring the smooth operation of various administrative tasks. The position offers a hybrid work model, allowing two days of remote work per week, and includes a comprehensive training program to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to sales managers by managing customer accounts, coordinating shipments, and handling pricing approvals.</p><p>• Maintain clear and precise communication with over 100 customers to build and foster strong relationships.</p><p>• Assist in registering and updating information in company systems and ensure data accuracy.</p><p>• Manage billing functions and ensure timely invoicing and payment processing.</p><p>• Coordinate with internal teams to ensure seamless operations and timely responses to customer inquiries.</p><p>• Utilize CRM systems and other software tools, including Microsoft Excel and SAP, to organize and track data efficiently.</p><p>• Prioritize tasks effectively to meet deadlines and support the team’s overall success.</p><p>• Contribute to a collaborative and team-oriented work environment.</p><p>• Handle multiple tasks simultaneously with a keen attention to detail and accuracy.</p>
We are looking for a highly organized and dependable Administrative Assistant to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will play a key role in managing day-to-day administrative tasks while delivering exceptional customer service. This role offers an opportunity to grow within the organization while contributing to its operational success.<br><br>Responsibilities:<br>• Provide detail-oriented administrative support, including scheduling, filing, and managing correspondence.<br>• Answer incoming calls, address inquiries, and direct callers to the appropriate departments.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Welcome visitors and handle receptionist duties with a friendly and detail-oriented demeanor.<br>• Ensure deadlines are met by effectively prioritizing and managing assigned tasks.<br>• Collaborate with team members to support office operations and improve efficiency.<br>• Maintain a clean and organized workspace and contribute to overall office organization.<br>• Assist in preparing reports, presentations, or other documents as needed.<br>• Demonstrate reliability and accountability in completing tasks and meeting expectations.
<p>We are looking for a General Office Clerk to join our team for a contract role in Pflugerville, Texas. This role involves supporting administrative tasks and ensuring the smooth operation of daily office functions. The ideal candidate will be detail-oriented, organized, and comfortable working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist with organizing and maintaining files to ensure accurate record-keeping.</p><p>• Perform data entry tasks to update and manage databases efficiently.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete various administrative tasks.</p><p>• Schedule appointments and coordinate meeting logistics.</p><p>• Operate scanning equipment to digitize documents and manage electronic records.</p><p>• Support shipping and receiving functions, including preparing packages for delivery.</p><p>• Collaborate with team members to ensure timely completion of tasks and office projects.</p><p>• Follow instructions provided during training sessions to perform inventorying tasks effectively.</p><p>• Adapt to a fast-paced environment and maintain professionalism while working across different locations.</p>
We are looking for an experienced Receptionist to join our team on a contract basis in Austin, Texas. This role requires someone who can deliver exceptional administrative support while managing daily front desk operations efficiently. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth communication and organization.<br><br>Responsibilities:<br>• Welcome and direct visitors, ensuring they are properly logged and provided with necessary security badges.<br>• Oversee incoming and outgoing packages, coordinating courier services as needed.<br>• Manage and maintain the visitor log and call records to uphold security standards.<br>• Schedule and organize boardroom bookings, ensuring equipment is operational and ready for use.<br>• Perform general administrative tasks such as typing, filing, photocopying, preparing mailers, and binding documents.<br>• Support various clerical functions to assist the team in achieving operational goals.<br>• Handle incoming calls and switchboard operations with professionalism and efficiency.<br>• Maintain confidentiality while managing sensitive information and records.
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will provide essential IT support, ensuring smooth operations by addressing technical issues and assisting employees with their IT needs. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to support requests using platforms such as Jira and Zendesk.<br>• Configure and set up IT equipment, including laptops, for new and existing employees during onboarding or hardware upgrades.<br>• Diagnose and resolve technical issues involving laptops, monitors, printers, and other hardware, escalating complex cases as necessary.<br>• Manage support tickets effectively by prioritizing tasks and ensuring timely resolution.<br>• Participate in technical projects and coordinate resources to achieve project goals.<br>• Provide technical support for meetings and video conferencing using tools like Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, working from the office five days a week.<br>• Adhere to designated shift schedules and be available for overtime on weekdays and weekends when required.<br>• Perform additional IT-related tasks and responsibilities as assigned.
We are looking for an experienced Collections Specialist to join our team in Austin, Texas. This is a Contract-to-permanent position designed for a candidate who thrives in a fast-paced environment and has strong organizational skills. The role requires a customer-focused individual with exceptional attention to detail and the ability to handle commercial and consumer collections effectively. <br> Responsibilities: • Manage and follow up on past-due balances to ensure timely payments. • Provide support to address customer concerns and resolve issues promptly. • Collaborate with customers to deliver necessary documentation and information. • Prioritize tasks based on financial impact, focusing on accounts closest to revenue. • Communicate effectively to explain account statuses and provide insights into payment delays. • Navigate ERP systems and utilize tools like Power BI to access and analyze data. • Filter and organize data in Excel to generate actionable reports. • Work closely with warehouse leads and sales teams to address chargebacks and documentation. • Handle volume management efficiently, relying on team leads for escalations and training. • Maintain compliance with industry-specific nuances and state-by-state regulations.
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Austin, Texas. This role is pivotal in managing vendor invoicing, ensuring accurate financial recordkeeping, and supporting the overall accounting operations. The ideal candidate will bring exceptional organizational skills, strong attention to detail, and a commitment to meeting deadlines.<br><br>Responsibilities:<br>• Oversee the invoicing process, including monitoring the accounts payable inbox, entering vendor invoices accurately into the accounting system, and reconciling statements.<br>• Maintain vendor records by entering new vendor information, ensuring proper documentation of W-9 and tax identification details, and assisting with year-end 1099 and 1099c processing.<br>• Deliver outstanding customer service to internal and external stakeholders, including vendors, customers, partners, and contractors.<br>• Build effective relationships across departments to support business needs and adapt accounting processes to align with organizational changes.<br>• Prepare documentation and provide assistance during external audits.<br>• Manage bank balances, initiate transfer requests, and support cash reconciliation efforts in collaboration with the accounting team.<br>• Facilitate weekly vendor payments and ensure timely completion of accounting close, reporting, and other financial requirements.<br>• Assist in documenting, maintaining, and enforcing company policies and internal controls.<br>• Participate in special projects and provide support for ad-hoc tasks as assigned.
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Austin, Texas. In this role, you will handle essential financial processes, ensuring accurate and timely invoice management, vendor communication, and compliance with company policies. This position offers an opportunity to contribute to the organization’s financial operations while building strong relationships across teams and with external partners.<br><br>Responsibilities:<br>• Oversee the invoicing process, including monitoring the accounts payable inbox, accurately entering vendor invoices into the accounting system, and reconciling statements.<br>• Maintain and update vendor records, including W-9 and tax identification information, and assist with year-end processing of 1099 forms.<br>• Deliver exceptional customer service to internal teams and external stakeholders, such as vendors, customers, and contractors.<br>• Build collaborative relationships across departments to support business needs and adapt processes to align with organizational changes.<br>• Prepare documentation for external audits and assist in audit-related tasks.<br>• Monitor bank balances, initiate bank transfers, and support the Accounting team with cash reconciliation.<br>• Facilitate weekly vendor payments and ensure all deadlines for accounting close, reporting, and compliance requirements are met.<br>• Document, maintain, and enforce company policies and internal controls effectively.<br>• Participate in special projects and provide support for ad-hoc tasks as needed.
<p>We are looking for a skilled Collections Specialist to join our team in Austin, Texas. In this role, you will focus on managing past due balances, supporting customers, and ensuring smooth resolution of payment issues. This is a Contract-to-continuing position, offering an opportunity to grow within the organization while contributing to a collaborative and goal-oriented team.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage overdue accounts to ensure timely payment resolution.</p><p>• Provide assistance to customers by identifying and addressing payment-related concerns.</p><p>• Collaborate with team leads to implement strategies for effective collections across different territories.</p><p>• Utilize ERP systems and Power BI for data analysis and reporting purposes.</p><p>• Filter and analyze data in Excel to support collection activities.</p><p>• Communicate effectively with customers to explain account statuses and payment options.</p><p>• Prioritize tasks based on financial impact to maximize collection efforts.</p><p>• Interact with sales and warehouse teams to address chargebacks and document-related issues.</p><p>• Handle escalations by working closely with team leads to ensure smooth resolution.</p><p>• Maintain a customer-focused approach while adhering to industry regulations and company policies.</p>
<p><strong>Robert Half</strong> is actively partnering with a nationally based client to identify a highly skilled<strong> IT Support Specialist (contract-to-hire) </strong>to provide advanced technical support across a multi-site operation<strong>. </strong>Please note, this position is<strong> onsite 5 days per week in Austin, Texas </strong>and may require travel to regional locations<strong>. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and prioritize technical support requests related to hardware, software, and network issues</li><li>Troubleshoot and resolve complex technical problems; escalate when necessary</li><li>Configure and maintain workstations, printers, and enterprise applications</li><li>Support network connectivity and assist with configuration tests</li><li>Utilize remote tools to diagnose and resolve issues for users across multiple locations</li><li>Deliver high-touch support to senior leadership, ensuring timely resolution of critical issues</li><li>Lead IT onboarding and offboarding processes, including account provisioning and equipment management</li><li>Manage inventory of IT assets and mobile devices, and coordinate with vendors for procurement and servicing</li><li>Create and maintain technical documentation and user guides</li><li>Conduct training sessions to support technology adoption and best practices</li><li>Research and recommend tools and systems to meet operational needs</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Systems Engineer (contract).</strong> In this role, you'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. <strong>This role is a hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>SaaS Administration:</strong> Manage and support Google Workspace, Zoom, Slack, and other essential SaaS platforms, including user provisioning and access controls.</li><li><strong>Onsite IT Support:</strong> Deliver hands-on technical assistance for hardware, software, and connectivity issues with professionalism and empathy.</li><li><strong>Executive Support:</strong> Provide high-touch support to executives, ensuring seamless operation of devices, meetings, travel tech, and daily systems.</li><li><strong>Device Management:</strong> Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through Jamf or similar MDM tools.</li><li><strong>AV & Zoom Room Maintenance:</strong> Support and maintain audiovisual systems and Zoom Rooms for hybrid meetings, company events, and executive communications.</li><li><strong>Employee Lifecycle Support:</strong> Handle onboarding and offboarding tasks, including equipment provisioning, account setup, and orientation.</li><li><strong>Help Desk Operations:</strong> Triage and resolve IT tickets via help desk platforms, Slack, Zoom, and email—focusing on clarity, speed, and accountability.</li><li><strong>Process Improvement:</strong> Collaborate with IT and Security teams to automate workflows, improve processes, and maintain internal documentation.</li><li><strong>Compliance & Security:</strong> Ensure all support activities align with HIPAA, SOC 2, HITRUST, and internal security standards.</li></ul>
We are looking for a detail-oriented and results-driven Supply Chain Analyst to join our team in Austin, Texas. In this contract to permanent position, you will play a vital role in optimizing production schedules, managing inventory, and ensuring the smooth flow of materials to meet operational demands. Collaborating with various teams and external suppliers, you will focus on enhancing efficiency and delivering excellent service to our customers. <br> Responsibilities: • Review and validate order accuracy before submission, promptly addressing and communicating any discrepancies. • Monitor inventory levels daily, identifying and mitigating risks of overstock or stockouts. • Coordinate production schedules by ordering raw materials and packaging supplies accurately and on time. • Take ownership of indirect supply management to support uninterrupted operations. • Maintain pallet inventory within established thresholds, monitoring daily and making adjustments to prevent issues. • Input daily planner demands into D365, ensuring accuracy and alignment with planning instructions. • Track and report phase-out carton run-out dates for projects, proactively communicating changes to avoid disruptions. • Manage inventory to meet production demand, maintaining optimal stock levels and providing weekly updates to supervisors. • Collaborate with operations and supply chain teams to ensure timely production and delivery. • Ensure efficient communication with external suppliers to align material availability with production needs
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
We are looking for a detail-oriented Accounting Specialist to join our team in San Antonio, Texas. This position offers an exciting opportunity to contribute to a dynamic finance department within a software automation company. The role involves ensuring the accuracy and efficiency of financial processes, including billing, reconciliations, and vendor bill management, while adhering to established standards and procedures.<br><br>Responsibilities:<br>• Prepare, review, and distribute accurate customer invoices in line with contractual agreements, addressing client inquiries in a timely manner.<br>• Conduct monthly reconciliations of accounts to identify and resolve any discrepancies.<br>• Process and apply incoming payments to outstanding invoices to maintain accurate transaction records.<br>• Review, organize, and process vendor bills, ensuring timely payments and compliance with company policies.<br>• Maintain comprehensive and accurate financial records that meet regulatory requirements and company standards.<br>• Analyze financial data to detect and address anomalies or variances.<br>• Collaborate with internal departments to ensure the accuracy and consistency of financial transactions and reporting.<br>• Support ongoing and ad-hoc accounting projects, including audits.<br>• Utilize accounting software and tools to streamline financial processes and improve efficiency.
We are looking for an experienced Sr. Collections Specialist to join our team on a contract basis in Austin, Texas. This role is ideal for someone with a strong background in B2B collections and managing large portfolios of accounts. You will play a pivotal role in streamlining processes and supporting the collections team during a period of organizational restructuring.<br><br>Responsibilities:<br>• Oversee and manage collections for a large portfolio of business accounts, ensuring timely follow-ups and payments.<br>• Collaborate with the collections team to improve workflows and implement efficient operating procedures.<br>• Analyze aging reports to identify and prioritize overdue accounts for resolution.<br>• Manage accounts receivable processes with a focus on accuracy and compliance.<br>• Utilize Microsoft Excel and Sage Intacct to perform detailed account reconciliations and reporting.<br>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.<br>• Work closely with the Director of Accounting and other stakeholders to align collections efforts with organizational goals.<br>• Support the team in handling a significant volume of contracts and revenue.<br>• Contribute to the development of strategies for reducing outstanding balances and improving cash flow.<br>• Assist in preparing reports and documentation related to collections activities.
