We are looking for a highly organized and detail-oriented Sales Support Specialist to join our team in San Antonio, Texas. This is a Contract to permanent position, offering an excellent opportunity to contribute to a growing organization while advancing your career. In this role, you will play a key part in ensuring efficient sales operations and customer satisfaction by managing orders, collaborating across departments, and resolving issues promptly.<br><br>Responsibilities:<br>• Process and enter customer orders into the order management system, ensuring accuracy in details such as quantity, pricing, discounts, and delivery timelines.<br>• Monitor and track orders daily, providing updates and collaborating with the Sales Support Specialist team to address any concerns.<br>• Prepare weekly forecasts to guide replenishment efforts based on current and upcoming demand projections.<br>• Offer support to the Sales Support Specialist team in Mexico when required.<br>• Coordinate with the shipping department to optimize schedules and enhance performance.<br>• Collaborate with the accounts receivable team to resolve pricing discrepancies and address invoicing challenges.<br>• Ensure all orders are processed promptly and accurately, meeting a two-hour turnaround time from receipt.<br>• Participate in weekend duty rotation every eight weeks, with compensatory time off during the week, and address after-hours emergencies as needed.
We are looking for a dedicated Office Services Associate to join our team in Austin, Texas. In this role, you will provide essential back-office support to ensure smooth daily operations, including reprographics, mail services, and digital processes. This is a long-term contract position offering the opportunity to work in a fast-paced and detail-oriented environment.<br><br>Responsibilities:<br>• Manage a variety of office services tasks, including reprographics, mail handling, and intake processes, while adhering to established procedures.<br>• Ensure all job tickets are completed accurately before beginning assignments to maintain quality and efficiency.<br>• Operate and maintain office equipment, troubleshooting basic issues and ensuring proper supplies such as paper and toner are stocked.<br>• Prioritize and organize workflow to meet deadlines and contractual obligations for job completion and delivery.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Communicate effectively with supervisors and clients to address issues and clarify project requirements.<br>• Follow company and client policies while ensuring cost-efficient usage of equipment and supplies.<br>• Assist with hospitality and reception duties as needed to support broader office services.<br>• Regularly lift and transport items weighing up to 50 lbs. as part of daily operations.<br>• Maintain accurate logs and documentation for all tasks to ensure transparency and accountability.
<p><strong>Robert Half is expanding in Austin!</strong></p><p>Do you have a talent for building strong client relationships and identifying new business opportunities? Join our energetic team of sales and recruiting professionals who are deeply connected to the local community and committed to helping both job seekers and employers succeed. As a <strong>Client Solutions Manager</strong>, you’ll collaborate with businesses across the Austin metro area to deliver tailored, scalable staffing solutions that drive results. Please note, this position is located in Austin. Our office is located at the Domain, and we currently report into the office Monday-Wednesday. </p><p><br></p><p><strong>Job Summary:</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for full time placement solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p>We are looking for a detail-oriented Office Manager to join our team in Austin, Texas. As part of this contract to hire position, you will oversee daily office operations, ensuring seamless functionality and a well-organized workspace. This role requires a proactive individual who can manage supplies, assist with administrative tasks, and maintain accounts efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage daily administrative operations to ensure smooth office functionality.</p><p>• Oversee the procurement and inventory of office supplies, ensuring availability at all times.</p><p>• Handle accounts payable processes, including invoice management and payment tracking.</p><p>• Act as the first point of contact by performing receptionist duties, such as answering calls and greeting visitors.</p><p>• Maintain an organized workspace by implementing effective systems for office supplies and records.</p><p>• Assist in scheduling meetings and appointments for team members.</p><p>• Monitor and report on office expenses to support budget management.</p><p>• Ensure compliance with company policies and procedures within the office environment.</p><p>• Collaborate with team members to improve office processes and workflows. </p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Round Rock, Texas. In this Contract to permanent position, you will play a key role in managing accounts receivable processes, ensuring accuracy and efficiency in financial operations. The ideal candidate is detail-oriented, skilled in cash applications, and has excellent communication abilities for handling B2B collections.<br><br>Responsibilities:<br>• Process and apply incoming payments accurately to customer accounts.<br>• Monitor and analyze aging reports to identify overdue balances and implement follow-up actions.<br>• Conduct B2B collections by maintaining clear and attentive communication with clients to resolve outstanding invoices.<br>• Investigate and resolve discrepancies in payments and accounts.<br>• Provide exceptional customer service to address client inquiries regarding billing and payments.<br>• Collaborate with internal teams to ensure proper account management and reporting.<br>• Prepare and maintain detailed records and documentation related to accounts receivable activities.<br>• Utilize Microsoft Excel for tracking and reporting financial data efficiently.<br>• Support billing functions by verifying invoices and ensuring timely distribution.<br>• Ensure compliance with company policies and procedures in all accounts receivable tasks.
We are looking for a dedicated Branch/Retail Banking Clerk to join our team in New Braunfels, Texas, on a contract basis. This role combines teller responsibilities with relationship banking duties, providing efficient and detail-oriented service to customers. The position requires a proactive approach to customer engagement and sales while maintaining adherence to banking policies and procedures.<br><br>Responsibilities:<br>• Provide courteous and detail-oriented assistance to customers, efficiently processing transactions such as deposits, withdrawals, checks, and money orders.<br>• Build and maintain strong customer relationships, identifying needs and offering tailored banking solutions.<br>• Open and manage customer accounts, ensuring accurate record-keeping and adherence to guidelines.<br>• Balance and manage cash drawers daily, promptly addressing discrepancies and maintaining compliance.<br>• Support the Senior Teller by answering questions, resolving customer concerns, and assisting with teller duties.<br>• Promote and cross-sell bank products and services to achieve referral and sales goals.<br>• Assist other banking centers as required, ensuring seamless customer service across locations.<br>• Counsel customers on financial services, providing recommendations based on their unique needs.<br>• Handle loan applications, including documentation, follow-up, and accurate processing.<br>• Participate actively in sales and marketing initiatives within the banking center.
<p>Accounts Receivable Specialist role available to you! You would be joining a family-owned, growing specialty contractor that focuses on landscaping projects.</p><p><br></p><p>We value teamwork and recognize it as the key to success. If you thrive in a fast-paced environment, enjoy working with motivated colleagues, and are not afraid of challenging work, this could be a great fit for you. You will have opportunities to grow within the company and take pride in contributing to a strong, collaborative team.</p><p><br></p><p><strong>As a Maintenance Administrative Assistant, you will:</strong></p><ul><li>Serve as the first point of contact for customers calling with questions about services.</li><li>Provide general office support to the maintenance team.</li><li>Help organize and maintain office common areas.</li><li>Perform general office duties and errands.</li><li>Create purchase orders for materials and supplies, and assign them to specific jobs.</li><li>Maintain supply inventory and order necessary items.</li><li>Create, maintain, and enter information into databases.</li><li>Prepare supply orders for office needs.</li><li>Schedule work orders.</li><li>Process timesheets and material sheets.</li><li>Act as the primary liaison between the office and field employees.</li><li>Update computer programs with client information and forms.</li><li>Support special projects and assignments as needed.</li></ul><p><br></p>
<p>Our client is in need of a detail-oriented Office Manager to oversee daily administrative operations and ensure the smooth functioning of office tasks in Austin, Texas. You will play a vital part in managing client communications, maintaining organizational systems, and supporting equipment handling processes. This position offers an opportunity to contribute to a dynamic environment while ensuring high standards of efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients to provide updates, address questions, and manage service timelines.</p><p>• Oversee daily office activities to ensure smooth and efficient operations.</p><p>• Perform accurate data entry tasks, maintain organized records, and manage filing systems.</p><p>• Handle shipping and receiving processes for computers, devices, and equipment, ensuring proper documentation.</p><p>• Assist in logging new devices into the system and monitor their status throughout various stages.</p><p>• Ensure proper organization and tracking of incoming and outgoing devices, adhering to chain-of-custody procedures.</p><p>• Prepare documentation, service forms, and client correspondence as needed.</p><p>• Conduct quality-control checks by verifying device details and confirming client information.</p><p>• Collaborate with technicians to prioritize urgent and high-priority cases.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Buda, Texas. This role involves managing customer billing, ensuring accurate payment processing, and supporting financial reconciliations. The ideal candidate will thrive in a fast-paced environment and bring strong organizational skills to maintain smooth operations.<br><br>Responsibilities:<br>• Prepare, issue, and verify customer invoices across multiple entities to ensure accuracy and completeness.<br>• Record and validate payments and transactions related to accounts receivable, maintaining meticulous records.<br>• Organize and retrieve accounts receivable documentation, ensuring accessibility and compliance.<br>• Perform timely reconciliations of bank accounts and credit card statements on a monthly basis.<br>• Assist in month-end and year-end accounting closures while adhering to strict deadlines.<br>• Collaborate with the collections team to manage and follow up on outstanding payments.<br>• Support billing functions and resolve discrepancies to maintain accurate client accounts.<br>• Monitor and manage cash applications to ensure proper allocation of funds.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Austin, Texas. This Contract to permanent position offers an excellent opportunity to work within the hospitality industry, managing financial transactions and ensuring accuracy in accounts payable processes. The ideal candidate will thrive in a collaborative environment and contribute to maintaining smooth financial operations.<br><br>Responsibilities:<br>• Handle all sales tax transactions using Avalara and the billing system to ensure precise rates and filings.<br>• Coordinate tax-related communication and maintain the tax tracker across internal teams and external firm partners for state, federal, and property taxes.<br>• Oversee customer reimbursements by ensuring timely weekly payment processing, payment runs, and accurate communication while reconciling subledgers to the general ledger.<br>• Collaborate with various departments and external firms to support diverse business units effectively.<br>• Process and manage accounts payable transactions accurately, adhering to company policies and standards.<br>• Verify the accuracy of invoices, including pricing, quantities, and terms, and address any discrepancies.<br>• Build and maintain positive relationships with vendors and customers, resolving payment issues and inquiries promptly.<br>• Prepare and execute weekly and monthly payment runs, ensuring compliance with payment terms.<br>• Manage company purchase card transactions and reconcile accounts efficiently.<br>• Support the Accounting & Finance team in prioritizing payment schedules and maintaining organized records of transactions.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Procurement Manager (contract).</strong> In this role, you will lead the development and execution of sourcing strategies for the organization’s technology spend, including hardware, software, cloud services, telecom, and IT professional services. <strong>This role is onsite in Austin, Tx.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Strategic Procurement: Develop multi-year sourcing strategies for technology categories, leveraging market intelligence and supplier capabilities to unlock value and innovation.</li><li>End-to-End Sourcing: Lead the full procurement lifecycle—from supplier identification and RFP creation to negotiation and contract execution.</li><li>Vendor Ecosystem Management: Maintain a deep understanding of technology suppliers and emerging trends to anticipate business needs</li><li>Drive vendor evaluations and selection processes to ensure quality, cost efficiency, and risk mitigation.</li><li>Collaborate with Legal and IT teams to structure complex agreements for software licensing, cloud services, and managed solutions.</li><li>Oversee supplier performance, SLAs, renewals, and governance frameworks to foster accountability and continuous improvement.</li><li>Deliver measurable cost savings and optimize total cost of ownership (TCO) across technology spend.</li><li>Identify and mitigate supply chain and cybersecurity risks within the vendor landscape.</li><li>Ensure compliance with corporate policies, data protection standards, and regulatory requirements.</li><li>Partner with CIO, CISO, and business leaders to align sourcing strategies with technology roadmaps.</li><li>Serve as a trusted advisor on procurement best practices and supplier innovation opportunities.</li><li>Present category performance, savings, and supplier metrics to executive leadership.</li></ul>
<p><strong>Robert Half</strong> is hiring a <strong>DevSecOps Engineer</strong> to support an Austin-based client on a contract basis. In this role you will proactively address vulnerabilities and architect secure solutions by design. You’ll work in a fast-paced, agile environment, collaborating cross-functionally with engineers and leadership to deliver secure, scalable, and reliable systems. <strong>This position will report onsite in Austin, Texas, (3) days per week.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and manage secure, reliable, and scalable infrastructure in AWS using services like ECS, EC2, RDS, SQS, SNS, Lambda, and CloudFormation</li><li>Use tools like Terraform and Terragrunt to manage Infrastructure as Code (IaC)</li><li>Design and maintain CI/CD pipelines and automation workflows</li><li>Continuously evaluate and improve system and application security, with a strong focus on data protection</li><li>Research and integrate emerging technologies, including AI, into engineering and security processes</li><li>Implement and manage security automation tools (SAST, DAST, CSMP)</li><li>Work closely with engineering teams to embed security best practices and “shift-left” principles in development</li><li>Contribute innovative ideas to maintain a competitive edge in technology solutions</li><li>Stay informed on cybersecurity threats, trends, and attack vectors to strengthen defenses</li><li>Collaborate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack</li></ul>
We are looking for a skilled Network Engineer to join our team in San Antonio, Texas. This role involves designing, implementing, and maintaining robust network solutions for diverse environments, including data centers, educational institutions, and enterprise settings. The ideal candidate will possess deep expertise in Cisco technologies, routing protocols, and network security, and will be committed to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.<br>• Implement and manage Cisco routing, switching, wireless, and security hardware across various platforms.<br>• Design and maintain scalable network solutions for environments such as data centers, educational institutions, and enterprises.<br>• Configure and troubleshoot advanced IP routing protocols, including OSPF, EIGRP, and BGP.<br>• Deploy and manage firewall systems, including Cisco ASA and Firepower, ensuring robust network security.<br>• Utilize Cisco Meraki and other network management tools to monitor and enhance network operations.<br>• Apply Quality of Service (QoS) principles at Layer 2 and Layer 3 to optimize data traffic.<br>• Integrate advanced solutions such as Cisco ISE and Prime to enhance network functionality.<br>• Lead complex migration projects to transition legacy network systems to modern standards.<br>• Document technical processes and network configurations using precise tools such as Visio.
<p>We are looking for a highly motivated Family Law Attorney to join a dynamic corporate law firm based in Austin, Texas to work at a fully remote capacity. This role is ideal for candidates who thrive in a structured, performance-focused environment and are ready to independently manage cases from start to finish. If you are a skilled legal expert with courtroom experience and a passion for family law, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload of family law matters with minimal supervision, ensuring timely and effective resolution.</p><p>• Represent clients in hearings, mediations, and other legal proceedings, providing strategic counsel and advocacy.</p><p>• Draft motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct discovery processes, including gathering, analyzing, and presenting evidence.</p><p>• Collaborate with firm leadership to drive growth and maintain a strong presence in the Austin market.</p><p>• Maintain high standards of accuracy and reliability while meeting monthly billable hour expectations.</p><p>• Communicate regularly with clients to provide updates, advice, and support tailored to their needs.</p><p>• Operate remotely while ensuring availability for clients and court obligations within the Austin region.</p><p>• Uphold organizational policies and contribute to a results-driven work environment.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to hire an <strong>IT Specialist </strong>(contract)<strong>.</strong> This role involves supporting onsite and remote team members by troubleshooting hardware, software, and SaaS applications while proactively optimizing systems for performance, reliability, and security. You'll drive operational excellence and enable seamless connectivity across the business. <strong>This position primarily sits onsite in Austin, TX from 9 AM to 5 PM.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/2 support for customers and remote team members</li><li>Monitor support channels (ticketing systems, email, chat) and respond promptly</li><li>Manage high-volume tickets in JIRA or similar systems with accurate documentation</li><li>Install, configure, and maintain workstations, laptops, mobile devices, and remote management tools</li><li>Coordinate equipment setup and retrieval for onboarding/offboarding</li><li>Support infrastructure at remote sites and assist with security audits and compliance</li><li>Maintain IT knowledge bases and troubleshooting guides</li><li>Manage IT assets and licenses throughout their lifecycle</li><li>Contribute to process improvements and automation initiatives</li></ul>
<p><strong>Robert Half </strong>is actively partnering with an Austin-based client to hire an <strong>IT Applications Engineer </strong>to manage and optimize enterprise tools that power engineering workflows and CI/CD pipelines. This role focuses on the administration, support, and continuous improvement of platforms such as the Atlassian Suite (Jira, Confluence, Bitbucket), JFrog Artifactory, and HashiCorp Vault, all operating within a modern AWS cloud environment. You’ll work closely with engineering teams to ensure these systems are secure, reliable, and scalable, while driving automation and efficiency across the organization. <strong>This position is located in Austin, Texas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and maintain enterprise applications including Atlassian tools, Artifactory, and Vault in AWS</li><li>Ensure high availability, performance, and security of critical systems</li><li>Collaborate with engineering teams to support CI/CD workflows and optimize development pipelines</li><li>Implement automation and scripting solutions to streamline operations</li><li>Troubleshoot and resolve technical issues across applications and infrastructure</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Network Administrator (contract).</strong> In this role, you will take ownership of our network infrastructure and security operations. This role ensures that the systems run efficiently, securely, and reliably across all departments. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Operations:</strong> Configure, maintain, and optimize routers, switches, firewalls, and wireless systems to keep our LAN/WAN running smoothly.</li><li><strong>Performance Monitoring:</strong> Track network health, troubleshoot issues, and minimize downtime for critical city services.</li><li><strong>Security Management:</strong> Implement firewalls, VPNs, and intrusion detection systems; conduct vulnerability assessments and respond to incidents promptly.</li><li><strong>Technical Support:</strong> Assist staff with connectivity issues, workstation setups, and access control.</li><li><strong>Documentation & Compliance:</strong> Maintain accurate network diagrams, policies, and disaster recovery plans; ensure compliance with IT standards and regulations.</li><li><strong>Continuous Improvement:</strong> Evaluate emerging technologies and recommend upgrades to enhance reliability and security.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to hire a <strong>DevOps Engineer (contract-to-hire). </strong>As a DevOps Engineer, you will play a crucial role in enhancing software delivery and infrastructure management processes. You'll partner with team members to automate deployment pipelines, optimize system performance, and ensure the reliability of software applications. <strong>This position is onsite in Austin, TX (3) days per week.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with development and operations teams to streamline and automate software deployment and infrastructure management</li><li>Build and maintain CI/CD pipelines to deliver reliable, efficient software releases</li><li>Design and manage Infrastructure as Code (IaC) for cloud and on-prem environments, automating provisioning, configuration, and scaling</li><li>Monitor system performance, troubleshoot proactively, and ensure high availability and optimal responsiveness</li><li>Develop and maintain automation scripts and tools for configuration management, monitoring, and system maintenance</li><li>Implement and enforce security best practices, including access controls, encryption, and vulnerability assessments</li><li>Collaborate with developers to design scalable, high-performance solutions that support stability and growth</li><li>Manage and optimize AWS cloud resources and services for cost efficiency and performance</li><li>Perform system backups, disaster recovery planning, and maintain data integrity and availability</li></ul>
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Sr Systems Analyst (contract).</strong> In this role, we’re looking for a problem-solver who thrives at the intersection of data, automation, and engineering operations. You’ll transform complex technical information into actionable insights, streamline workflows, and build tools that empower smarter decision-making. If you love turning raw data into clarity and creating systems that just work, this is your opportunity to make an impact. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deliver dynamic dashboards and performance visuals using <strong>Power BI</strong>.</li><li>Develop and maintain a robust <strong>SharePoint environment</strong> with forms, workflows, and documentation hubs.</li><li>Automate repetitive tasks and processes with <strong>Power Automate</strong> and Python scripting.</li><li>Clean, structure, and manage engineering datasets for reporting and analysis.</li><li>Create clear process documentation, SOPs, and workflow diagrams to support operational excellence.</li><li>Partner with engineers to translate technical concepts into meaningful reports and tools.</li><li>Ensure compliance with internal data governance and records management standards.</li></ul>
<p>Our client, an investment management firm, is hiring an Executive Administrative Assistant on a contract to hire basis. </p><p>Location: San Antonio, TX </p><p>Summary</p><p>The Executive Administrative Assistant provides high-level administrative support to the CEO, ensuring smooth day-to-day operations. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities include managing calendars, coordinating travel, scheduling meetings, handling correspondence, and maintaining confidentiality while supporting both professional and occasional personal tasks.</p><p><br></p><p>Essential Functions</p><p>Bill Pay</p><p>Expense Report Processing </p><p>Calendar Management</p><p>Maintain detailed executive schedules, book appointments, manage conflicts, and prioritize urgent matters.</p><p>Travel Arrangements</p><p>Coordinate complex travel plans, including flights, accommodations, and ground transportation, ensuring accuracy and efficiency.</p><p>Meeting Coordination</p><p>Schedule and organize virtual and in-person meetings, prepare agendas, and ensure timely communication among participants.</p><p>Office Administration</p><p>Maintain organized filing systems for correspondence and records; assist with administrative tasks as needed.</p><p>Correspondence Management</p><p>Screen emails, phone calls, and mail; respond to routine inquiries and route critical matters promptly.</p><p>Expense Reporting</p><p>Prepare and submit accurate expense reports with supporting documentation in a timely manner.</p><p>Qualifications</p><p>Education: Bachelor’s degree preferred or equivalent experience.</p><p>Experience: Minimum 3 years supporting C-level executives in a corporate environment.</p><p>Skills:</p><p>Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</p><p>Strong organizational and time-management skills.</p><p>Excellent written and verbal communication abilities.</p><p>Ability to maintain confidentiality and exercise discretion.</p><p>Detail-oriented with strong problem-solving skills.</p><p><br></p><p>If you are extremely detailed oriented executive administrative assistant, please apply online or call your local Robert Half office at 210-696-8300</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our client’s team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.<br><br>Responsibilities:<br>• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.<br>• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.<br>• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.<br>• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.<br>• Identify and recommend process improvements to enhance the efficiency of collection workflows.<br>• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.<br>• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.<br>• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.<br>• Escalate complex collection cases to appropriate departments for further resolution when necessary.
