We are looking for an experienced Accounts Payable Specialist to join our team in Austin, Texas, within the dynamic hospitality industry. This Contract to permanent position offers an excellent opportunity to contribute to the efficient management of financial processes, ensuring compliance and accuracy in accounts payable operations. The ideal candidate will thrive in a collaborative environment and bring strong attention to detail to ensure smooth financial transactions.<br><br>Responsibilities:<br>• Manage sales tax processes, including transactions within Avalara and billing systems, ensuring accurate rates and timely filings.<br>• Coordinate tax tracker updates with internal departments and external firms for state, federal, and property tax matters.<br>• Oversee customer reimbursement workflows, including payment processing, subledger reconciliation, and resolving discrepancies.<br>• Process and manage accounts payable transactions with adherence to company policies and accuracy standards.<br>• Verify invoice details such as pricing, quantities, and terms to ensure correctness before processing payments.<br>• Communicate with vendors and customers to resolve payment-related issues and discrepancies efficiently.<br>• Execute weekly and monthly payment runs, maintaining compliance with payment terms and schedules.<br>• Reconcile purchase card transactions and ensure accounts are accurately updated.<br>• Maintain organized records of accounts payable activities and assist in vendor statement reconciliations.<br>• Support internal and external audits by providing required documentation and information as needed.
We are looking for a meticulous and organized Billing Specialist to join our team in Austin, Texas. In this role, you will oversee various billing functions, ensuring invoices are processed accurately and customer accounts are up-to-date. This position requires strong attention to detail, excellent communication skills, and proficiency in managing financial transactions and records.<br><br>Responsibilities:<br>• Input and update customer information, including rate changes, in the system.<br>• Prepare and distribute invoices on a weekly, semi-monthly, and monthly basis.<br>• Contact customers with courtesy reminders regarding overdue payments.<br>• Monitor and track deadlines for rate adjustments and changes.<br>• Maintain and manage customer contracts efficiently.<br>• Investigate and resolve disputes related to credit card chargebacks.<br>• Process manual credit card transactions promptly and accurately.<br>• Generate journal entries for invoices and ensure proper posting.<br>• Review and finalize daily journal entries to maintain accurate records.<br>• Support the front desk with reservation corrections and other administrative tasks as needed.
<p>We are looking for a dynamic and customer-focused individual to join our team as a Sales/Customer Service Support Specialist in Austin, Texas. In this contract role, you will play a key part in supporting sales processes, managing client communications, and ensuring the smooth operation of various administrative tasks. The position offers a hybrid work model, allowing two days of remote work per week, and includes a comprehensive training program to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to sales managers by managing customer accounts, coordinating shipments, and handling pricing approvals.</p><p>• Maintain clear and precise communication with over 100 customers to build and foster strong relationships.</p><p>• Assist in registering and updating information in company systems and ensure data accuracy.</p><p>• Manage billing functions and ensure timely invoicing and payment processing.</p><p>• Coordinate with internal teams to ensure seamless operations and timely responses to customer inquiries.</p><p>• Utilize CRM systems and other software tools, including Microsoft Excel and SAP, to organize and track data efficiently.</p><p>• Prioritize tasks effectively to meet deadlines and support the team’s overall success.</p><p>• Contribute to a collaborative and team-oriented work environment.</p><p>• Handle multiple tasks simultaneously with a keen attention to detail and accuracy.</p>
We are looking for an experienced Sr. Collections Specialist to join our team on a contract basis in Austin, Texas. This role is ideal for someone with a strong background in B2B collections and managing large portfolios of accounts. You will play a pivotal role in streamlining processes and supporting the collections team during a period of organizational restructuring.<br><br>Responsibilities:<br>• Oversee and manage collections for a large portfolio of business accounts, ensuring timely follow-ups and payments.<br>• Collaborate with the collections team to improve workflows and implement efficient operating procedures.<br>• Analyze aging reports to identify and prioritize overdue accounts for resolution.<br>• Manage accounts receivable processes with a focus on accuracy and compliance.<br>• Utilize Microsoft Excel and Sage Intacct to perform detailed account reconciliations and reporting.<br>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.<br>• Work closely with the Director of Accounting and other stakeholders to align collections efforts with organizational goals.<br>• Support the team in handling a significant volume of contracts and revenue.<br>• Contribute to the development of strategies for reducing outstanding balances and improving cash flow.<br>• Assist in preparing reports and documentation related to collections activities.
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. In this contract position, you will play a key role in delivering exceptional support to customers within the financial services industry. By addressing inquiries and resolving issues, you will contribute to a positive experience for both clients and their employees, while working in a collaborative and supportive environment.<br><br>Responsibilities:<br>• Respond to a high volume of customer inquiries via phone in a friendly and detail-oriented manner.<br>• Assist customers with resetting passwords securely and efficiently.<br>• Troubleshoot technical issues related to login processes, onboarding, and timekeeping.<br>• Provide guidance and solutions to resolve customer concerns, ensuring satisfaction.<br>• Document customer interactions and escalate complex issues to higher-level support teams when necessary.<br>• Collaborate with colleagues to refine service processes and improve customer experiences.<br>• Conduct follow-up communications to confirm successful resolution of customer concerns.<br>• Maintain knowledge of security protocols to ensure safe password management.<br>• Utilize office equipment effectively to support daily tasks and documentation needs.
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
We are looking for a motivated and detail-oriented Collections Specialist to join our client’s team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.<br><br>Responsibilities:<br>• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.<br>• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.<br>• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.<br>• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.<br>• Identify and recommend process improvements to enhance the efficiency of collection workflows.<br>• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.<br>• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.<br>• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.<br>• Escalate complex collection cases to appropriate departments for further resolution when necessary.
Our client is seeking a talented individual to serve as the primary representative and point of contact for assigned clients and shared employees to fulfill customer service needs. This role is responsible for all aspects of payroll for assigned employees, facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules.<br><br>In this role, you will join a thriving team environment that is enthusiastic about providing personalized HR support to a growing list of valued clients. The Payroll Specialist I position offers the opportunity to further develop your career and expand your payroll knowledge while serving as a key contributor in strengthening long-term client relationships.<br><br>Essential Duties:<br><br>Maintains payroll-related accounts and processes multi-state payroll. Responsible for reconciliation and accuracy of payroll system. Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records. Interacts with clients regarding payroll questions and problem resolution.<br>Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name/address changes. Resolves payroll issues and discrepancies. Processes garnishments.<br>Collects and ensures new hire paperwork and appropriate documents are processed accurately in payroll and timekeeping systems. Maintains W-4 and I-9 documents for all new hires and processes E-Verify.<br>Performs all other duties as assigned.<br><br>Minimum Qualifications:<br><br>High school diploma or equivalent required; advanced degree a plus.<br>Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.<br>Fundamental Payroll Certification (FPC) preferred.<br>Certified Payroll Professional (CPP) preferred.<br>Bilingual preferred.<br>Working knowledge of processing job-costed and certified payrolls.<br>Knowledge of time clock systems.<br>Knowledge of Department of Labor and Fair Labor Standards Act regarding payroll and overtime.<br>* Proficiency with personal computers and payroll database systems.<br>* Skilled in MS Excel, Word, and PowerPoint.<br>* Excellent verbal and written communication skills.<br>* Strong interpersonal and organizational skills.<br>* Ability to maintain confidentiality and demonstrate accuracy and attention to detail.<br>* Ability to manage multiple payrolls for numerous clients with various schedules.<br>* Ability to organize and complete work within deadlines, adapt to change, and multi-task.<br>Ability to sit for long periods performing sedentary activities.<br><br>If you are interested in this opportunity, we encourage you to apply online or call our office at 210-696-8300!
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
Responsible for being the Technical Lead for new product development of mechanical and electro-mechanical products, which includes driving and supporting the team through our phase gate product development process.<br><br>Lead design analysis (FEA, CFD), design reviews, DFMEAs, PFMEAs, and DFM reviews.<br><br>Act as product expert, working closely with internal cross functional team (supply chain, manufacturing engineering, sales, and quality) to develop new and support existing products.<br><br>Interact externally with both customers and suppliers on technical topics.<br><br>Work closely with Program Manager to estimate product cost and development timeline.<br><br>Develop and write design validation test specifications, working closely with the test lab to make sure products are properly validated.<br><br>Mentor and train junior engineers and drafters to assist in developing a strong, consistent engineering organization. <br><br>Education & Experience<br><br>Minimum of five (5) years of relevant experience<br>Bachelor’s degree in Mechanical Engineering or related field<br>MS in Mechanical Engineering (preferred)<br>Requirements<br><br>Proficient in 3D mechanical design (SolidWorks preferred)<br>Proficient in one or more analysis tools (FEA, CFD, Tolerance stack)<br>Excellent oral and written communication skills<br>Attention to detail<br>Understand and apply GD& T standards<br>Ability to work in a fast-paced and challenging environment<br>Injection molding/die casting processes and design practices<br>Seal design<br>Knowledge of CSA Class1, Div 2 and UL (preferred)
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing excellent customer service, managing front-desk operations, handling incoming calls, and performing various administrative duties to support daily office operations. Greet and welcome visitors in a detail oriented and friendly manner. Answer, screen, and forward phone calls; take and relay messages accurately. Manage the reception area, ensuring it is clean, organized, and presentable at all times. Handle incoming and outgoing mail, deliveries, and courier services. Maintain visitor logs and ensure security protocols are followed. Schedule and coordinate appointments, meetings, and conference rooms. Assist with administrative tasks such as data entry, filing, and maintaining office supplies. Support HR or administrative departments with onboarding, documentation, or event coordination. Handle inquiries from clients, staff, and the public efficiently and courteously. Perform other related duties as assigned by management.
