<p><strong>Position Overview:</strong></p><p>We are seeking a Customer Service Representative located in Austin, TX who is dedicated to providing exceptional service and support to customers. This role serves as the primary point of contact, handling inquiries, resolving issues, and ensuring a positive overall customer experience.</p><p><strong>Key Responsibilities:</strong></p><p>• Serve as the first point of contact for customer inquiries via phone, email, or chat</p><p>• Respond to customer questions regarding products, services, orders, and account information</p><p>• Resolve customer concerns efficiently while maintaining professionalism and empathy</p><p>• Document customer interactions and update records accurately in internal systems</p><p>• Collaborate with internal teams to escalate and resolve complex issues</p><p>• Process orders, returns, and service requests as needed</p><p>• Maintain knowledge of company products, services, and policies</p><p>• Ensure a high level of customer satisfaction with each interaction</p>
<p>Our client is in need of a Customer Service Representative to join a busy team in the 78233 area. This opportunity is ideal for someone who enjoys supporting customers, handling administrative tasks accurately, and delivering a detail-focused service experience in both English and Spanish. The person in this role will help manage order activity, maintain customer records, and address service concerns with care and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders and process related payments with accuracy and timeliness.</p><p>• Create, update, and maintain customer account records, ensuring information remains complete and current.</p><p>• Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution.</p><p>• Handle account adjustments and related documentation to support accurate financial records.</p><p>• Gather customer feedback and service trends to help management identify product or service improvement opportunities.</p><p>• Provide day-to-day administrative and back-office support to keep customer service operations organized and efficient.</p><p>• Perform data entry tasks with strong attention to detail, including numeric information and account updates.</p><p>• Assist with additional duties as needed to support team objectives and business operations.</p>
We are looking for an Accounting Specialist to join a growing team in Austin, Texas in a contract-to-permanent capacity. This role is ideal for someone who enjoys managing core accounting activities, keeping financial information accurate, and working independently in a fast-paced environment. The position will play a key role in supporting daily transactions, maintaining reliable records, and contributing to efficient month-end accounting operations.<br><br>Responsibilities:<br>• Process day-to-day expense activity and keep supporting financial entries accurate and up to date.<br>• Complete account reconciliations on a regular schedule and resolve discrepancies promptly.<br>• Monitor cash-related transactions to help ensure financial records remain timely and dependable.<br>• Assist with month-end close tasks by preparing schedules, documentation, and related accounting support.<br>• Organize accounting files and maintain clear backup materials to support audits and internal review needs.<br>• Identify inefficiencies in Yardi or comparable accounting systems and recommend practical process improvements.<br>• Provide broad accounting assistance across payables, receivables, billing, and other routine finance functions.<br>• Operate effectively in a lean, evolving business environment while taking ownership of essential accounting work.
We are looking for an Accounting Specialist to support day-to-day financial operations in Austin, Texas. This position plays a key role in keeping payables, receivables, and tenant-related accounting activities accurate, organized, and current. The ideal candidate brings strong hands-on accounting experience, attention to detail, and confidence working across multiple financial records and deadlines.<br><br>Responsibilities:<br>• Oversee the complete accounts payable process, including reviewing invoices, entering payment details, and ensuring vendors are paid accurately and on time.<br>• Keep supplier documentation up to date by maintaining records such as tax forms and insurance certificates.<br>• Coordinate annual tax reporting for vendors by preparing and distributing required 1099 forms.<br>• Create, send, and monitor lien waiver documentation to support payment and compliance requirements.<br>• Handle end-to-end accounts receivable activities, including billing, payment application, and follow-up on outstanding balances.<br>• Reconcile credit card and other credit-based accounts to verify accuracy and resolve discrepancies promptly.<br>• Administer recurring rent charges each month and provide tenants with account statements as needed.<br>• Record rent payments, post transactions, and prepare deposits while maintaining accurate financial records.<br>• Compare and reconcile tenant balances between TurboTenant and QuickBooks to ensure both systems reflect correct account activity.<br>• Assist with additional accounting assignments and special projects based on business needs.
<p>We are looking for a detail-driven and service-oriented professional to support our sales operations teams. In this position, you will help manage client relationships, handle order processing, and ensure smooth coordination between internal teams and international partners. This role plays an important part in maintaining efficient workflows and delivering a high-quality experience in a fast-moving B2B environment that values teamwork and strong relationships.</p><p><br></p><ul><li>Serve as a key point of connection between clients and the sales team to help move business forward.</li><li>Share product details, pricing information, and expected delivery timelines with customers.</li><li>Accurately manage incoming requests, including quotes, orders, sample shipments, and pricing approvals.</li><li>Partner with international manufacturing teams to track production progress, timelines, and stock levels.</li><li>Maintain and update essential sales documentation such as purchase orders, quotes, reports, and customer data within SAP.</li><li>Support new client setup by entering and maintaining accurate records in internal systems.</li></ul><p><br></p>
<p><b>IT Technical Support </b></p><p>Onsite | Austin, TX | Contract</p><p><br></p><ul><li>Provide Tier 1 / Tier 2 technical support via phone, email, chat, or ticketing systems</li><li>Troubleshoot hardware, software, network, and system issues for end users</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage and resolve help desk tickets in a timely manner (SLAs)</li><li>Support Microsoft 365, email systems, VPN access, and user account administration</li><li>Perform password resets, user provisioning, and access management (Active Directory)</li><li>Document issues, resolutions, and processes in knowledge base systems</li><li>Escalate complex issues to higher-level IT teams when necessary</li><li>Assist with system upgrades, patches, and deployments</li><li>Ensure compliance with IT policies, security standards, and best practices</li></ul>