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2 results for Customer Account Specialist in Austin, TX
- New Braunfels, TX
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for an Accounts Receivable Specialist to join a team in New Braunfels, Texas and oversee billing and payment activities with a strong focus on accuracy and follow-through. This position supports construction-related invoicing, account maintenance, and collections while helping keep customer balances current and documentation complete. The ideal candidate brings practical experience in receivables, strong attention to detail, and the ability to work effectively with internal teams and clients.<br><br>Responsibilities:<br>• Create and submit progress invoices and other customer billings, ensuring charges are supported by accurate project documentation.<br>• Oversee day-to-day receivables activity, including invoice processing, payment application, account updates, and collection efforts.<br>• Monitor contract amounts, approved changes, retained balances, and scheduled payment milestones tied to project work.<br>• Examine billing backup and contract details to confirm invoices align with customer requirements and agreed terms.<br>• Reconcile client accounts, research payment differences, and resolve short pays or disputed amounts in a timely manner.<br>• Communicate with customers regarding open balances and follow up consistently to support prompt payment.<br>• Maintain organized records for invoice status, aging trends, and collection notes to support visibility across accounts.<br>• Partner with project stakeholders, accounting personnel, and customers to address billing questions and payment concerns.<br>• Prepare aging analysis and assist with month-end tasks, reconciliations, reporting needs, and audit support.
- 2026-11-06T00:00:00Z
- Austin, TX
- onsite
- Temporary / Contract
- 28 - 32 USD / Hourly
- <p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Support Specialist (contract).</strong> In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul><p><br></p>
- 2026-10-26T00:00:00Z