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6 results for Customer Account Specialist in Austin, TX

Client Care Specialist

Austin, TX
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Contact Client Care Specialist to support a law firm client in the Austin Area. This role serves as a key point of contact for client communication, helping legal partners stay informed while navigating detailed case-related processes tied to healthcare lien resolution. The ideal candidate brings strong judgment, effective communication skills, and a service-focused mindset suited to a fast-moving legal environment. Responsibilities:• Serve as the primary internal contact for assigned law firm accounts, representing client concerns and elevating important matters to leadership when appropriate.• Build a working knowledge of healthcare lien resolution procedures and translate complex updates into clear, client-friendly explanations.• Manage a steady flow of detailed status requests from legal clients, providing timely and accurate responses.• Organize and support client status meetings by scheduling sessions, preparing discussion materials, and tracking next steps afterward.• Partner with business development and internal teams to deliver a high-touch service experience across client accounts.• Identify potential service issues early, communicate proactively with clients, and escalate risks to senior leaders when needed.• Contribute ideas that improve team workflows, service quality, and operational best practices based on recurring themes and lessons learned.• Support senior team members with webinar coordination and other client-facing meeting preparations as requested.
2026-07-31T00:00:00Z

Sales Order Specialist

Austin, TX
onsite
Temporary to Hire
25 - 25 USD / Hourly
We are looking for a detail-focused Sales Order Specialist to join a team in Austin, Texas in a Contract to Permanent role. This 3-6 month opportunity is ideal for someone who can keep order processing accurate, coordinate effectively across departments, and maintain high service standards in a fast-moving environment. The person in this position will help ensure sales orders are complete, compliant, and processed efficiently while supporting smooth communication with internal and external partners. Responsibilities: • Process incoming sales orders with accuracy and verify each transaction meets company guidelines and quality expectations. • Review order submissions for completeness, confirming that required details, approvals, and supporting documents are in place before release. • Partner with Sales, Finance, and Operations teams to address order discrepancies, remove roadblocks, and keep fulfillment moving forward. • Communicate clearly with stakeholders to resolve order questions and provide timely updates on status, corrections, and next steps. • Maintain organized records and documentation to support audit readiness, reporting needs, and operational consistency. • Use business systems and cloud-based platforms to enter, track, and manage order activity efficiently. • Build working knowledge of company products and relevant market trends to support accurate communication and issue resolution. • Identify process improvement opportunities that strengthen order accuracy, turnaround time, and cross-functional collaboration.
2026-07-31T00:00:00Z

Customer Service Representative (CSR) Manager

Austin, TX
onsite
Temporary / Contract
30 - 36 USD / Hourly
Our client is seeking an experienced and results-driven Customer Service Representative (CSR) Manager to lead and support our customer service team in delivering exceptional service and operational excellence in Austin, TX. The ideal candidate will oversee daily customer service operations, mentor team members, streamline processes, and collaborate closely with sales, operations, headquarters, and overseas factories to ensure seamless customer support and order fulfillment. This role requires strong leadership, organizational, and communication skills, along with the ability to thrive in a fast-paced B2B sales environment that values collaboration, accountability, and a family oriented culture. Key Responsibilities • Lead, supervise, and support the Customer Service team to ensure high-quality customer support and timely order processing. • Serve as the primary escalation point for customer concerns, resolving issues professionally and efficiently. • Partner with sales managers to support sales activities, customer account management, and strategic initiatives. • Oversee the preparation and accuracy of customer quotes, sample requests, purchase orders, sales orders, invoices, and shipping documentation. • Coordinate with overseas factories and headquarters to monitor order status, inventory availability, production schedules, and delivery timelines. • Ensure customer inquiries regarding product specifications, pricing, certifications, and compliance requirements (e.g., RoHS, REACH) are addressed promptly and accurately. • Manage and maintain customer records, reports, RFQs, and operational data within SAP or CRM systems. • Monitor team performance metrics and establish clear goals, KPIs, and process improvements to enhance customer satisfaction and operational efficiency.• Train, mentor, and develop customer service representatives to support detail oriented growth and continuous improvement. • Assist with customer onboarding processes and ensure data integrity across systems. • Collaborate cross-functionally with sales, logistics, operations, and finance teams to improve workflow and customer experience. • Identify operational challenges proactively and implement solutions to improve service quality and efficiency.
2026-07-28T00:00:00Z

Sales / Customer Service Support

Austin, TX
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a personable and detail-focused Sale Support specialist to join a collaborative team in Austin, Texas. This long-term contract opportunity supports a high-volume customer base and combines sales support, order coordination, pricing administration, and customer communication within an established territory structure. The role is well suited to someone who can balance multiple priorities, stay highly organized, and build strong working relationships with customers and internal sales leaders. A structured training program will be provided to help you become confident with processes, systems, and day-to-day account support responsibilities. Responsibilities:• Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager.• Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems.• Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment.• Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service.• Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail.• Work across multiple platforms, including Excel, SAP and Microsoft 365 applications, to track requests, update records, and support reporting needs.• Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines.• Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success.
2026-07-31T00:00:00Z

Accounting Specialist

Austin, TX
remote
Temporary to Hire
31.25 - 31.25 USD / Hourly
We are looking for an Accounting Specialist to support day-to-day financial operations for a team based in Austin, Texas. This contract position with permanent potential is ideal for someone who is organized, detail-oriented, and comfortable handling a mix of payable, receivable, billing, and reconciliation activities. The person in this role will help maintain accurate records, assist with routine accounting administration, and contribute to smooth office and financial workflows. Responsibilities:• Process vendor invoices, prepare payments, and help ensure accounts payable activity is completed accurately and on schedule.• Monitor incoming payments, apply cash receipts, and follow up on outstanding balances to support accounts receivable operations.• Prepare customer billing documents, review charges for accuracy, and resolve discrepancies in a timely manner.• Reconcile account balances and financial records to identify variances and maintain dependable reporting.• Perform general accounting support tasks, including data entry, document management, and record maintenance.• Assist with administrative coordination related to accounting processes and help keep financial documentation organized and accessible.• Support routine month-end activities by gathering information, updating records, and verifying transaction details.• Contribute to process updates or operational changes within accounting workflows when needed.
2026-07-30T00:00:00Z

Accounting Specialist

Austin, TX
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for an Accounting Specialist to support day-to-day financial operations in Austin, Texas. This position plays a key role in keeping payables, receivables, and tenant-related accounting activities accurate, organized, and current. The ideal candidate brings strong hands-on accounting experience, attention to detail, and confidence working across multiple financial records and deadlines. Responsibilities: • Oversee the complete accounts payable process, including reviewing invoices, entering payment details, and ensuring vendors are paid accurately and on time. • Keep supplier documentation up to date by maintaining records such as tax forms and insurance certificates. • Coordinate annual tax reporting for vendors by preparing and distributing required 1099 forms. • Create, send, and monitor lien waiver documentation to support payment and compliance requirements. • Handle end-to-end accounts receivable activities, including billing, payment application, and follow-up on outstanding balances. • Reconcile credit card and other credit-based accounts to verify accuracy and resolve discrepancies promptly. • Administer recurring rent charges each month and provide tenants with account statements as needed. • Record rent payments, post transactions, and prepare deposits while maintaining accurate financial records. • Compare and reconcile tenant balances between TurboTenant and QuickBooks to ensure both systems reflect correct account activity. • Assist with additional accounting assignments and special projects based on business needs.
2026-07-15T00:00:00Z