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8 results for Customer Service Manager in Aurora, CO

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-27T00:00:00Z

Customer Service Representative

Denver, CO
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for an Customer Service Representative to support resident inquiry resolution and documentation activities for a Short-term Contract position in Lakewood, Colorado. This role focuses on reviewing questions submitted through an online portal, researching account and property details, and providing timely written updates to customers. The ideal candidate is resourceful, organized, and comfortable working independently on repetitive tasks while navigating multiple systems to identify accurate information and next steps. Responsibilities: • Review incoming resident inquiries through the online portal and determine the nature of each request • Investigate account details, property records, and related information using internal research tools and available resources • Submit insurance policies and supporting documentation through the portal with close attention to accuracy and completeness • Communicate status updates and follow-up responses to customers in a clear, detail-focused manner • Support resident liability program activities, including research related to coverage questions and claim outcomes • Examine cases involving policy denials, refund requests, and other account-specific issues to help identify appropriate resolution paths • Use search tools to locate resident records, confirm relevant details, and reconcile unclear or incomplete information • Build knowledge of processes and systems quickly while taking on increasing responsibility for inquiry handling over time
2026-05-27T00:00:00Z

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000 - 108000 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T00:00:00Z

Account Manager

Denver, CO
onsite
Temporary to Hire
40 - 50 USD / Hourly
Robert Half Marketing and Creative has a client looking for an experienced Sr Account Manager to join our in-house agency that supports the apartment complex management and operations industry. This Contract to permanent position is based in Denver, Colorado, and requires working onsite at least four days per week, with occasional local travel to properties and meetings. In this role, you will act as the primary connection between our creative team and key stakeholders, ensuring the successful delivery of marketing and communication initiatives. Responsibilities:• Coordinate project requirements, develop clear briefs, and establish timelines for marketing campaigns, digital content, signage, and resident communications.• Oversee project progress to ensure deadlines, budgets, and branding standards are consistently met.• Lead meetings and presentations with stakeholders, providing updates, addressing challenges, and incorporating feedback to refine deliverables.• Offer strategic marketing recommendations tailored to specific property needs, competitive landscapes, and industry trends.• Partner with designers, copywriters, and external vendors to deliver high-quality marketing materials that align with business objectives.• Track and evaluate project outcomes, reporting on key performance indicators (KPIs) and metrics related to marketing efforts and resident engagement.• Travel locally to attend property tours, on-site meetings, and events to better understand project requirements and provide support.• Ensure all marketing materials comply with company guidelines and industry regulations.
2026-05-05T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-05-01T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are seeking a detail-oriented and proactive Assistant Account Manager to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.Key Responsibilities:<ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul>This is role is 100% in office.
2026-04-24T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-05-17T00:00:00Z

AR Advisor - Customer Service

Loveland, CO
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for an experienced AR Advisor - Customer Service to support customer and branch inquiries for a leading organization in the agriculture industry based in Loveland, Colorado. This Long-term Contract opportunity is ideal for someone who thrives in a fast-moving service environment, communicates clearly, and takes pride in delivering accurate, solutions-focused support. The person in this role will serve as a key point of contact for accounts receivable and customer service matters while helping maintain a high standard of responsiveness and quality. Responsibilities: • Serve as a primary contact for branch and customer questions, providing clear guidance and timely resolution to service-related and accounts receivable concerns. • Build strong working knowledge of company products and support resources in order to address inquiries confidently and accurately. • Document incidents, requests, resolutions, and key interaction details in ServiceNow to maintain complete and organized service records. • Coordinate with internal teams and colleagues to escalate complex issues, track progress, and ensure appropriate follow-through. • Monitor open cases from initial intake through closure, keeping customers and branches informed throughout the resolution process. • Share best practices and effective troubleshooting approaches with team members, and assist in supporting the development of newer customer service staff. • Maintain a detail-oriented, patient, and customer-focused approach when handling concerns, complaints, and high-pressure situations. • Contribute to additional operational tasks and special projects assigned by leadership as business needs evolve.
2026-05-26T00:00:00Z