<p><strong>Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)</strong></p><p>Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities.</p><p><br></p><p>If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles.</p><p><br></p><p><strong>Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:</strong></p><ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul><p>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at <strong>423-265-5561</strong>.</p><p>Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This long-term contract position requires someone who is detail oriented, passionate about assisting residents, and able to resolve issues efficiently. As part of the maintenance department, you will play a key role in ensuring quality service and smooth communication between residents and the maintenance team.<br><br>Responsibilities:<br>• Respond to incoming calls from residents regarding maintenance issues or concerns.<br>• Accurately document and process service requests and work orders.<br>• Coordinate with the maintenance team to ensure timely resolution of reported issues.<br>• Provide clear and empathetic communication to residents regarding the status of their requests.<br>• Maintain detailed records of interactions and follow-ups in the system.<br>• Handle both inbound and outbound calls related to maintenance inquiries.<br>• Ensure all service tickets are completed and passed to the appropriate team promptly.<br>• Collaborate with team members to improve customer service processes and outcomes.<br>• Adhere to company policies and procedures while delivering high-quality service.
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
<p>A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: </p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Process customer orders, quotes, and account requests with precision and efficiency.</p><p>• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.</p><p>• Address and resolve customer concerns professionally, escalating complex issues when necessary.</p><p>• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.</p><p>• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.</p><p>• Provide clients with detailed product, pricing, and service information.</p><p>• Assist in account management initiatives and contribute to customer retention strategies.</p><p>• Identify opportunities to enhance processes and improve the overall client experience.</p><p><br></p><p>This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today! </p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Moodus, Connecticut. As part of this long-term contract position, you will play a key role in providing exceptional support to customers by addressing inquiries, resolving issues, and ensuring satisfaction with our services. This opportunity is ideal for someone who thrives in a fast-paced environment and enjoys building positive relationships with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and customer inquiries, ensuring each interaction is handled professionally and efficiently.</p><p>• Identify customer needs and provide accurate information about products, services, and solutions.</p><p>• Resolve customer complaints and issues by offering effective solutions and maintaining a positive approach.</p><p>• Process orders and manage data entry tasks to ensure accurate and timely service.</p><p>• Build trust and establish long-lasting relationships with customers by demonstrating empathy and attentiveness.</p><p>• Maintain a thorough knowledge of company products and services to deliver informed responses.</p><p>• Collaborate with team members to improve customer service processes and enhance overall satisfaction.</p><p>• Handle both inbound and outbound calls with a focus on delivering excellent service.</p><p>• Document customer interactions and feedback to ensure records are up-to-date and comprehensive.</p>
<p>Position Overview</p><p>We are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.</p><p>The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Coordinate with various teams to ensure services are delivered on time and meet customer expectations.<br>• Act as a primary point of contact for customers, providing timely updates and addressing inquiries.<br>• Review completed service requests to confirm accuracy and compliance with customer contracts.<br>• Verify billing details and ensure records are maintained consistently and accurately.<br>• Collaborate across departments to resolve service-related issues and improve overall processes.<br>• Maintain organized documentation and provide administrative support to enhance operational efficiency.<br>• Identify opportunities for process improvements and implement solutions to enhance customer satisfaction.<br>• Communicate effectively with both internal and external stakeholders to foster strong relationships.<br>• Assist with handling inbound and outbound calls, ensuring prompt and thorough responses.<br>• Address conflicts or concerns with a focus on resolution and maintaining customer trust.
We are looking for a dedicated Customer Service Technician to join our team in West Yarmouth, Massachusetts. In this role, you will provide exceptional customer support while collaborating with various departments to ensure customer satisfaction and operational efficiency. This is a Contract to permanent position, offering a great opportunity for growth and long-term success within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, and other communication channels with professionalism and accuracy.<br>• Utilize available resources and collaborate with team members to address complex customer questions effectively.<br>• Coordinate with internal departments to fulfill customer requirements and ensure seamless service delivery.<br>• Manage customer accounts by performing data entry tasks and maintaining accurate records.<br>• Schedule appointments and update order information as needed to support customer needs.<br>• Handle both inbound and outbound calls, ensuring timely resolution of customer concerns.<br>• Process orders and provide updates to customers regarding their order status.<br>• Maintain a strong working knowledge of company products and services to assist customers effectively.<br>• Use Microsoft Excel and Word to create and update documents and reports related to customer interactions.
<p>We are looking for a Customer Service Representative to join our team in Clifton Park, New York. This Contract to permanent position requires an individual who is dedicated to delivering outstanding service to customers while ensuring the safety and satisfaction of our community. The ideal candidate will possess strong communication skills and a commitment to resolving customer inquiries efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer calls promptly to process requests for new services, service changes, or cancellations.</p><p>• Manage payment transactions, investigate billing concerns, and update customer account details accurately.</p><p>• Collaborate with customers and team members to identify service needs, address concerns, and provide cost-effective and environmentally responsible solutions.</p><p>• Maintain detailed records of customer interactions and ensure data accuracy in the system.</p><p>• Handle inbound and outbound calls with clarity and helpful communication.</p><p>• Assist in resolving complaints or service issues, ensuring customer satisfaction and compliance with company standards.</p><p>• Utilize Microsoft Word, Excel, and Outlook to perform administrative tasks and support customer service operations.</p><p>• Provide timely updates to customers regarding service changes or inquiries.</p><p>• Work effectively in a high-volume environment while maintaining a focus on quality service.</p><p>• Ensure compliance with company policies and procedures when handling customer accounts</p>
<p><strong>Job Title: Client Services Representative (Temp-to-Hire)</strong></p><p> <strong>Location:</strong> Tulsa, OK – 100% Onsite</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <strong>Pay:</strong> $19–$20/hour with increase upon permanent conversion</p><p><br></p><p><strong>Robert Half</strong> is seeking a <strong>Client Services Representative</strong> for a <strong>temp-to-hire opportunity with a well-known nationwide organization in Tulsa</strong>. This role is ideal for someone who enjoys helping others, has strong patience and communication skills, and thrives in a service-focused environment.</p><p>This position supports clients throughout their experience with the organization by providing excellent customer service, processing paperwork, and maintaining accurate data across multiple systems. The role involves both phone and email communication, as well as occasional <strong>in-person client interactions</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist clients through onboarding and enrollment processes</li><li>Provide friendly, professional support via phone, email, and occasional in-person interactions</li><li>Process paperwork and maintain accurate records in multiple systems</li><li>Perform detailed data entry while meeting deadlines</li><li>Respond to client inquiries, research issues, and provide timely resolutions</li><li>Communicate with internal teams to ensure client needs are addressed</li><li>Manage a fluctuating volume of inbound and outbound calls and emails</li><li>Maintain strong relationships with clients through clear and professional communication</li></ul><p><br></p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Irmo, South Carolina. In this role, you will handle inbound calls, log customer interactions, and ensure cases are properly documented and routed for further action. This position offers an opportunity to deliver exceptional front-line support and contribute to streamlining customer service operations.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and professionally.<br>• Document customer interactions and messages in a shared system.<br>• Create and organize case files using Salesforce.<br>• Route cases to the appropriate team for resolution.<br>• Provide initial support to customers and address their inquiries.<br>• Maintain accurate records of customer interactions and resolutions.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Uphold a high standard of customer service and communication.<br>• Manage case intake and prioritize tasks effectively.<br>• Assist in alleviating workload pressure on the core team by handling triage-style support.
<p>We are looking for a dedicated Customer Service Representative to join our client in the south metro, Minnesota area. In this long-term contract role, you will play a pivotal part in supporting customers and ensuring their needs are met with efficiency and professionalism. The ideal candidate will thrive in a fast-paced environment and possess strong communication and office skills. Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or other communication channels.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and issues effectively while maintaining a positive demeanor.</li><li>Document and update customer records in the system to ensure information accuracy.</li><li>Collaborate with other departments to address customer concerns and improve service.</li><li>Assist in processing orders, returns, and other customer-related transactions.</li><li>Monitor and follow up on customer satisfaction to ensure quality service delivery.</li><li>Identify opportunities for improving processes and contribute to team efficiency.</li><li>Maintain a thorough understanding of company offerings to better assist customers.</li><li>Uphold the company’s values and standards in all interactions with clients.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly.<br>• Provide accurate information regarding products and services while maintaining a positive and helpful tone.<br>• Process customer orders and ensure all entries are completed correctly and in a timely manner.<br>• Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction.<br>• Collaborate with internal teams to ensure seamless communication and effective problem-solving.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Stay updated on company policies, procedures, and product offerings to provide accurate information.<br>• Identify opportunities to improve customer service processes and share feedback with the team.<br>• Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>We are looking for a dedicated Data Entry/Customer Service Representative to join our team in Carol Stream, Illinois. This is a contract-to-permanent position offering an excellent opportunity to showcase your communication skills while providing exceptional support to customers. You will play a vital role in maintaining customer satisfaction and ensuring smooth order processing.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues promptly.</p><p>• Process and manage customer orders accurately using order entry systems.</p><p>• Maintain detailed records of customer interactions, ensuring all documentation is up-to-date.</p><p>• Collaborate with team members to streamline customer service processes and improve efficiency.</p><p>• Utilize Microsoft Office tools to prepare reports and manage data effectively.</p><p>• Communicate clearly and effectively with customers to build strong relationships and foster trust.</p><p>• Perform basic mathematical calculations to ensure order accuracy and resolve billing concerns.</p><p>• Monitor and follow up on customer orders to ensure timely delivery.</p><p>• Provide solutions to customer complaints, ensuring a positive resolution and experience.</p><p>• Stay informed about company products and services to provide accurate information to customers.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract position, offering a great opportunity to contribute to a dynamic environment within the wholesale distribution industry. The role involves supporting customers, managing orders, and ensuring a seamless experience for both internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls with professionalism and a positive attitude.</p><p>• Create and manage sales orders for installations and services, ensuring accuracy and timeliness.</p><p>• Schedule and coordinate service appointments and installations for customers and builders.</p><p>• Update and maintain order information in Service Works and other relevant systems.</p><p>• Assist with invoicing, billing, and other administrative tasks to support operations.</p><p>• Collaborate effectively with team members while demonstrating self-motivation and initiative.</p><p>• Utilize Microsoft Excel and other web portals to manage data and track progress.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Take detailed notes during training sessions to master system processes and tools.</p>
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
<p>We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.</p><p>• Manage and update client databases and customer relationship management systems accurately.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.</p><p>• Collaborate with data analysts to input and organize information efficiently in the CRM system.</p><p>• Utilize Microsoft Excel for sorting, formatting, and organizing data.</p><p>• Respond to inbound and outbound calls, delivering excellent customer service.</p><p>• Handle E-Mail correspondence professionally and promptly.</p><p>• Schedule appointments and maintain organized calendars.</p><p>• Assist in resolving system issues by identifying and correcting inaccuracies.</p><p>• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.</p>
<p>Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/analyze feedback</p><p>· Assist in developing and improving customer policies and procedures</p><p>· Strategic Planning</p><p>· Monitor workload distribution and ensure adequate coverage</p><p>· Collaborate with other departments on best practices</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.