2130 results for Customer Service in Augusta, GA

Customer Service Representative

Fitchburg, MA
onsite
Permanent
48000.00 - 52000.00 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T15:23:43Z

Customer Service Representative

Pittsburgh, PA
onsite
Contract / Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-04-03T13:38:45Z

Customer Service Representative

Shakopee, MN
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently. Responsibilities:• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.• Process and fulfill orders for stock products and accessories with accuracy and timeliness.• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.• Handle special projects as assigned, ensuring deadlines and quality standards are met.
2026-04-03T21:18:45Z

Customer Service Representative

Plano, TX
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. This is a Contract to permanent opportunity, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail. Responsibilities:• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.• Document customer interactions and feedback accurately in the system for future reference and quality assurance.• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.• Identify opportunities to improve customer service processes and share suggestions with leadership.• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.• Assist other departments with customer-related tasks as needed to support overall business objectives.
2026-04-02T22:48:48Z

Customer Service Representative

Memphis, TN
onsite
Temporary
17.50 - 18.00 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will be responsible for assisting customers with inquiries, resolving complaints, and ensuring a positive experience with our products and services. This is a long-term contract position that offers an excellent opportunity to build your career in a dynamic and supportive environment. Responsibilities:• Respond to customer inquiries and provide accurate information about products and services.• Address and resolve customer complaints through activities such as exchanging merchandise, processing refunds, or updating account information.• Escalate unresolved issues to appropriate departments for further investigation and resolution.• Maintain detailed records of customer interactions, including inquiries, complaints, and follow-up actions.• Collaborate with team members to ensure consistent and effective customer support.• Utilize computer applications, such as Microsoft Outlook, to document and record client information accurately.• Conduct follow-up communication to ensure customer satisfaction and resolution of issues.• Support inbound and outbound call operations as needed to address customer concerns.• Stay informed about company policies and procedures to provide accurate and up-to-date assistance.• Assist in administrative tasks related to customer service, such as billing or claim administration.
2026-04-08T15:43:47Z

Customer Service

West Des Moines, IA
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities:• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.• Process claims with attention to detail, verifying information and resolving any discrepancies.• Perform data entry tasks efficiently, ensuring records are accurate and up to date.• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.• Ensure quality assurance by following established processes and guidelines.• Adapt to a dynamic work environment and manage multiple tasks simultaneously.• Collaborate with team members to improve customer service processes and outcomes.• Uphold company standards and policies in all customer interactions. If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling 515.706.4974 or visiting the Robert Half website.
2026-03-27T21:38:46Z

Customer Service Representative

Atlanta, GA
onsite
Contract / Temporary to Hire
22.35 - 25.88 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers. Responsibilities: • Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication. • Process customer orders efficiently using internal systems, maintaining a high degree of accuracy. • Collaborate with the production team to ensure orders are produced and shipped on schedule. • Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs. • Maintain a thorough understanding of customer requirements to provide tailored solutions. • Address and resolve customer issues or concerns with attention to detail and effectiveness. • Document all customer interactions and transactions for future reference and reporting. • Support call center operations by handling a high volume of calls with efficiency. • Act as a liaison between customers and internal departments to facilitate seamless service delivery.
2026-04-02T18:48:46Z

Customer Service Representative

Kansas City, MO
onsite
Contract / Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for an experienced Customer Service Representative to join a client in Kansas City, Missouri. This is a Contract to permanent position where you will play a key role in providing exceptional support to policyholders, resolving inquiries, and ensuring customer satisfaction. The ideal candidate will bring strong communication skills, a deep understanding of financial retirement products, and a commitment to delivering high-quality service. Responsibilities:• Address and resolve policyholder complaints and issues, ensuring timely communication of solutions.• Process various policy values, including premium refunds, loan balances, and death benefit requests.• Review and implement policy changes with accuracy and attention to detail.• Utilize web-based customer software to manage and track inquiries effectively.• Communicate with policyholders via email and phone to address concerns and provide updates.• Interpret policy provisions and explain company products to customers.• Ensure compliance with administrative practices and company procedures.• Collaborate with internal teams to enhance customer experience and streamline processes.• Maintain detailed records of customer interactions and resolutions.• Perform additional duties as assigned to support operational needs.
2026-04-09T13:34:07Z

Customer Service Representative

Waukesha, WI
onsite
Contract / Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills. Responsibilities: • Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns. • Process customer orders accurately while maintaining attention to detail. • Collaborate with other team members to ensure seamless communication and customer service delivery. • Manage both inbound and outbound calls, addressing customer needs effectively. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers in a clear and concise manner. • Resolve complaints and escalate issues when necessary to ensure customer satisfaction. • Prioritize tasks to meet performance metrics and deadlines. • Continuously improve knowledge of company policies and procedures to enhance service quality. • Support the team in achieving customer service goals and objectives.
2026-03-13T15:18:41Z

Customer service representative

Memphis, TN
onsite
Permanent
39000.00 - 40000.00 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. This role focuses on providing exceptional support to clients in the financial services sector, particularly within banking operations. The ideal candidate will bring strong communication skills and a commitment to delivering high-quality customer interactions. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Address customer concerns related to financial products and services, ensuring a high level of satisfaction. • Analyze account information and transactions to resolve discrepancies or provide detailed explanations. • Collaborate with internal departments to ensure customer issues are resolved efficiently. • Maintain accurate documentation of customer interactions and resolutions in the system. • Stay informed about company policies, procedures, and banking regulations to provide accurate information. • Assist clients in navigating financial tools and resources to meet their needs. • Identify opportunities to improve customer service processes and recommend solutions. • Uphold confidentiality standards while handling sensitive financial data.
2026-04-06T21:48:45Z

Customer Service Administrator

Dania Beach, FL
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences. Responsibilities: • Coordinate with various teams to ensure services are delivered on time and meet customer expectations. • Act as a primary point of contact for customers, providing timely updates and addressing inquiries. • Review completed service requests to confirm accuracy and compliance with customer contracts. • Verify billing details and ensure records are maintained consistently and accurately. • Collaborate across departments to resolve service-related issues and improve overall processes. • Maintain organized documentation and provide administrative support to enhance operational efficiency. • Identify opportunities for process improvements and implement solutions to enhance customer satisfaction. • Communicate effectively with both internal and external stakeholders to foster strong relationships. • Assist with handling inbound and outbound calls, ensuring prompt and thorough responses. • Address conflicts or concerns with a focus on resolution and maintaining customer trust.
2026-03-11T18:48:40Z

Customer Service Representative

Tonawanda, NY
onsite
Contract / Temporary to Hire
18.00 - 18.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. In this Contract to permanent position, you will play a vital role in supporting customers with inquiries, order processing, and product-related assistance in a fast-paced environment. This is an on-site role with opportunities for overtime, offering a casual and collaborative workplace. Responsibilities: • Handle a high volume of inbound and outbound calls daily, providing prompt and detail-oriented support to customers. • Assist customers with placing orders and ensure accurate entry into the system. • Guide customers through product installation processes and address technical questions. • Respond to and resolve e-ticket inquiries in a timely and efficient manner. • Collaborate with team members to deliver exceptional customer service and meet departmental goals. • Maintain detailed and organized records of customer interactions and transactions. • Utilize Microsoft Office tools to manage documentation and communication effectively. • Stay informed about company products and services to provide accurate information to customers. • Identify opportunities to improve customer satisfaction and escalate complex issues when necessary. • Uphold a positive and detail-oriented demeanor, contributing to a supportive work environment.
2026-04-02T14:53:45Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-10T19:53:47Z

Customer Service Representative

Sand Springs, OK
onsite
Contract / Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-03-31T14:04:26Z

Customer Service Representative

Madison, WI
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Madison, Wisconsin. In this role, you will be responsible for providing exceptional support to clients through various communication channels, ensuring their needs are met with professionalism and efficiency. This is a long-term contract position within the non-profit sector, offering an opportunity to make a positive impact while advancing your career. Responsibilities: • Respond to inbound calls promptly, addressing customer inquiries and resolving issues in a courteous and efficient manner. • Manage order entry tasks with high attention to detail and accuracy. • Provide clear and effective communication to customers regarding product information, services, or policies. • Collaborate with team members to ensure seamless handling of customer requests. • Maintain accurate records of customer interactions and transactions using internal systems. • Assist with outbound calls when necessary to follow up on customer concerns or inquiries. • Handle complaints and escalate issues to appropriate departments when required. • Uphold the organization’s values by delivering exceptional customer service at all times. • Stay informed about company policies and updates to provide accurate information to customers. • Actively participate in team meetings and training sessions to enhance service delivery.
2026-03-31T20:38:46Z

Customer Service Specialist

Chicago, IL
onsite
Temporary
30.00 - 32.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between $30.00-32.00 an hour. Primary Responsibilities:• Develop mutually rewarding working relationships with customers through superior customer service• Receive and process orders with an exceptional accuracy level of 95% or better into order system• Send customer confirmation of order receipt within 3 hours of order entry• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)• Review, edit and report on the company’s on time in full (OTIF) performance• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments• Process, monitor and review various customer reports or account information and communicates to the customer or sales team• Cross check other customer account specialists order entries for accuracy daily• Support other customer accounts as needed• Provide necessary follow-up and initiates correspondence to customers• Achieve KPI’s set forth by the company and/or department• Perform other duties as assigned
2026-04-07T14:08:46Z

Customer Service Representative

Plano, TX
onsite
Contract / Temporary to Hire
23.00 - 24.00 USD / Hourly
We are looking for a Bilingual Customer Service Representative to join our team in Plano, Texas. This Contract to permanent position is ideal for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. In this role, you will act as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail. Responsibilities:• Listen actively to customer concerns and ask relevant questions to fully understand and address their needs.• Route or escalate calls to appropriate departments while collaborating with internal teams to resolve customer service issues.• Enhance your knowledge of company processes and transactions to improve service delivery and provide support to other departments as required.• Communicate proactively with leadership about any challenges or issues that impact workflow or customer satisfaction.• Perform all duties in compliance with company standards, training guidelines, and applicable legal regulations.• Handle incoming and outgoing calls with a focus on accuracy, ensuring precise data entry and follow-up as needed.• Maintain composure under pressure while delivering solutions that align with customer and company goals.• Prepare clear and concise written communications to support customer inquiries and internal documentation.• Strive for win-win solutions in all interactions with customers and team members.
2026-04-02T22:48:48Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-27T20:44:06Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T15:34:08Z

2nd shift Customer Service Representative

Hebron, KY
onsite
Temporary
20.00 - 21.00 USD / Hourly
The Service Team is looking to add new members with a strong Customer Service mentality! 2nd shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.Responsibilities: • Provide excellent customer service while speaking with customers and vendors, in accordance with training• Resolve on-demand customer requests and provide customers with product and service information• Communicate clear expectations of costs and estimated time of arrival• Follow up with customers in a timely manner to keep them informed• Create service estimates, complete billing process and collect payments• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary• Identify and escalate priority issues and route calls to appropriate resource• Achieve monthly targets for close percentage, gross profit per job and other targets Qualifications:• Two-year Associated Degree preferred, minimum High School diploma• Experience in (inbound and outbound) sales and customer service preferred• Logistics coordinators, freight brokers, dispatching experience is a plus• Able to provide exceptional customer service and amicably resolve disputes with customers and vendors• Able to work under pressure and handle multiple requests• Multi-tasking and Attention to detail are required• This position requires sitting at a work station carrying out a variety of both manual and computerized data entry and processing tasks• Experience effectively using computers and learning new computer programs• One weekend shift per week required• Flexibility with schedule to assist with a 24/7 365 environment (Will be required to work some holidays) Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
2026-03-25T14:58:45Z

Customer Service Representative

Washington, DC
onsite
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract role, you will play a vital part in providing exceptional support to individuals navigating the housing waitlist process. Your ability to handle various administrative tasks and maintain accurate records will ensure a seamless experience for our customers. Responsibilities: • Assist customers with inquiries about the housing waitlist and guide them through the application process. • Collect physical documents from customers and ensure proper handling and organization. • Update and maintain accurate records in the company database to ensure data integrity. • Scan, file, and manage documentation to support efficient administrative operations. • Respond to inbound calls and resolve customer concerns with attention to detail and in a timely manner. • Make outbound calls when necessary to follow up on customer requests or gather additional information. • Perform clerical duties such as data entry and record management to support the team. • Ensure compliance with company policies and procedures during customer interactions. • Provide excellent customer service by addressing questions and offering clear solutions.
2026-03-18T23:18:45Z

Coordinator, Customer Service

Houston, TX
remote
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Coordinator to join our team in Houston, Texas. In this long-term contract role, you will serve as the primary point of contact for employees, addressing inquiries and ensuring they are directed to the appropriate resources. This position requires strong organizational and communication skills to effectively manage customer interactions and resolve service-related issues. Responsibilities: • Respond to employee inquiries and provide guidance by directing them to relevant resources. • Create, assign, and update customer service tickets on a daily basis to ensure efficient tracking and resolution. • Communicate with customers to address service issues and collaborate with internal departments for timely solutions. • Utilize company programs, software tools, and online systems to manage benefit changes, ticket requests, and customer inquiries. • Apply effective listening and communication techniques to identify customer needs, resolve problems, and uncover opportunities. • Perform regular evening work hours as needed to meet operational requirements. • Operate telephony systems effectively to manage customer calls and inquiries. • Demonstrate proficiency in basic computer skills to access and navigate online resources. • Focus on providing exceptional customer service while coordinating with internal teams to handle service-related tasks.
2026-03-31T15:48:45Z

Customer Service Specialist

Akron, OH
onsite
Temporary
20.50 - 21.00 USD / Hourly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. This is a hybrid role, 4 days on site. Must be local in Akron or surrounding areas. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-04-08T18:48:45Z

Customer Service Representative

Fort Mill, SC
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a key part in supporting sales operations and delivering exceptional service to our clients. This is a long-term contract position that offers the opportunity to work in a dynamic and collaborative environment. Responsibilities: • Create and maintain accurate customer quotes to ensure all details are captured correctly. • Proactively follow up with clients to address inquiries, provide updates, and enhance overall satisfaction. • Perform data entry tasks across internal systems to ensure records are current and precise. • Collaborate with internal team members to deliver a seamless and efficient customer experience. • Handle administrative tasks as needed to support the smooth operation of the department. • Respond to inbound calls and emails with professionalism and a customer-focused approach. • Manage both inbound and outbound calls to address customer needs and move opportunities forward. • Provide timely and accurate order entry to support sales and client service processes. • Identify and escalate any issues or concerns to the appropriate team members for resolution.
2026-04-06T18:34:02Z

Sr. Customer Service Representative

Columbus, OH
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team in Columbus, Ohio. In this long-term contract role, you will play a vital part in ensuring exceptional customer support and maintaining smooth administrative operations. This position is ideal for someone who excels in communication, organization, and problem-solving in a fast-paced environment. Responsibilities:• Enter and update data accurately to ensure records are current and reliable.• Coordinate schedules and appointments to optimize daily workflows.• Generate and distribute reports to senior leadership, providing insights and updates.• Assist customers and clients with inquiries, quote information, and delivering outstanding service while resolving issues.• Prepare and manage administrative tasks to support daily operations.• Maintain consistent communication with internal teams and external clients.• Monitor and address customer service metrics to improve satisfaction levels.• Utilize Windows PC systems efficiently to complete tasks and manage information.• Collaborate with colleagues to streamline processes and enhance service delivery.• Demonstrate attention to detail while addressing customer needs and concerns.
2026-03-24T14:18:44Z