<ul><li><strong>Position: CLAIMS SUPPORT (Contract Role)</strong></li><li><strong>Location: 11575 Great Oaks Way, Alpharetta, Georgia, 30022, United States</strong></li><li><strong>Type: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week onsite in office. The hours of operation are 8AM-5PM.</strong></li></ul><p> </p><p>Job Responsibilities</p><p>Duties may include but are not limited to:</p><p> </p><p>- Receive new losses and verifies accuracy of information via coverage</p><p>- Perform all file updates on system as directed by claim reps</p><p>- Register loss payments on system - We use Claim Vision to manage our claims.</p><p>- Provide customer service to agents insureds clients and other customers</p><p>- Process authorized payments</p><p>- Input data entry correspondence into system diaries information for claims reps and/or team leader and prepares form letters</p><p>- Typing photocopying indexing and filing</p><p>- Ability to accurately calculate wages etc. and create professional letters and correspondence</p><p>- Make call to insureds requesting missing information on the claim files</p><p>- Direct care when appropriate</p><p>- Basic SE jurisdiction knowledge regarding work comp is a plus</p>
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this position, you will be responsible for managing customer accounts, ensuring timely payments, and resolving billing issues. If you thrive in a fast-paced environment and excel in B2B collections, we invite you to apply.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts, ensuring the efficient collection of outstanding balances.<br>• Record and manage collection activities using Oracle with precision and compliance to company policies.<br>• Investigate and address discrepancies in payments, billing errors, and short payments to achieve resolution.<br>• Work collaboratively with Sales, Customer Service, and Accounting teams to resolve disputes and maintain customer satisfaction.<br>• Prepare and analyze aging reports, identifying trends and sharing updates with management regarding collection progress.<br>• Recommend appropriate actions for delinquent accounts, including escalation, write-offs, or legal measures.<br>• Build and maintain positive relationships with customers while enforcing payment terms and policies.
<p>The <strong>Senior Financial Analyst</strong> reports directly to the Senior Manager, FP& A & Commercial Finance and has responsibilities across North America and future acquisitions. It’s a tremendous opportunity to work with an experienced leadership team and market leader supporting growth in both product and software markets. Due to the limited layers in the company, you get a great developmental experience. This is not your run of the mill consolidation and reporting role. </p><p><strong> </strong></p><p><strong><u>Key Responsibilities</u></strong></p><p>· <strong>Financial Planning & Analysis:</strong> Lead quarterly and annual forecasting cycles, partnering with sales leadership on pipeline reviews to deliver comprehensive revenue models with strategic insights and recommendations </p><p>· <strong>Revenue Operations</strong>: Own ARR reporting and software P& L management, including waterfall analysis, unit economics, and margin optimization </p><p>· <strong>Budget Management</strong>: Drive monthly SG& A budget reviews with department heads across S& M, G& A, and R& D, ensuring accountability and strategic alignment </p><p>· <strong>Corporate Reporting</strong>: Support global entity consolidation and parent company reporting requirements </p><p>· <strong>Financial Infrastructure</strong>: Build and maintain scalable, flexible financial models that enable real-time business decision-making</p>
