<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p>Seeking a Salesforce BA/Admin to support ongoing Sales Cloud initiatives. You’ll work closely with business stakeholders to capture requirements, manage data quality, and optimize Salesforce functionality. This role is hands-on and ideal for someone who can own metadata updates and data imports while bridging the gap between technical teams and business users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Update metadata, perform data imports/exports, and manage data quality.</li><li>Gather requirements, develop user stories, and support UAT.</li><li>Build reports, dashboards, and process flows to support business operations.</li><li>Collaborate with cross-functional teams to ensure Salesforce adoption and data integrity.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Analyst, IS Business Intelligence </p><p> <strong>Service Type:</strong> Contract- 35 Weeks </p><p> <strong>Location:</strong> Remote </p><p><br></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and analytical <strong>IS Business Intelligence Analyst</strong> to join our team on a temporary basis. This individual contributor role is ideal for someone passionate about driving process improvements through data-driven insights and business analysis.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze non-IT business challenges and translate them into actionable requirements.</li><li>Collaborate with stakeholders to identify process improvement opportunities and assess performance.</li><li>Develop frameworks to evaluate financial payback and return on investment (ROI) for proposed initiatives.</li><li>Prepare documentation outlining current and future state processes.</li><li>Recommend alternative solutions and support decision-making with clear, data-backed insights.</li><li>Facilitate communication between process owners and solution developers to ensure alignment and understanding.</li></ul>
<p><strong>About the Role</strong></p><p>The BPA will partner with process owners to map current workflows, identify bottlenecks, and design scalable future-state solutions for supply chain and AP processes. You will work with both technical and non-technical teams to drive measurable process improvement initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Map current-state business processes and lead workshops with stakeholders.</li><li>Identify pain points, propose solutions, and design future-state process maps.</li><li>Support data governance initiatives and ensure process documentation is maintained.</li><li>Drive continuous improvement efforts with measurable KPIs.</li></ul><p><br></p>
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
