<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process. </p><p><br></p>
<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process.</p>
Position Summary<br><br>The Accounts Receivable Specialist oversees all aspects of accounts receivable workflows, including timely and accurate application of cash, account reconciliations, credit handling, and collection activities. This position requires strong communication, analytical, and organizational abilities to maintain efficient AR processes and foster effective cooperation with both internal teams and external contacts.<br><br>Key Responsibilities<br><br>Payment Processing and Account Updates<br><br>Apply incoming payments and record daily receipts for designated accounts with a high degree of accuracy and timeliness.<br>Create and post manual payment entries as required.<br>Reconcile customer account activity, promptly identifying and addressing discrepancies or posting errors.<br>Dispute Resolution and Account Adjustments<br><br>Partner with cross-functional teams, including contract administration and rebate analysts, to research and resolve AR issues with vendors or customers.<br>Investigate and resolve deductions, credits, debits, and other billing inconsistencies.<br>Track outstanding AR balances by supplier or customer, ensuring disputes and exceptions are resolved efficiently.<br>Collections and AR Reporting<br><br>Initiate follow-up strategies for overdue accounts, using email and phone communication to recover outstanding balances.<br>Maintain and analyze a weekly aging report to monitor delinquent invoices, documenting collection efforts and resolutions.<br>Supply trade references upon request and keep comprehensive records supporting all AR-related transactions.<br>Team Support and Communication<br><br>Provide support coverage for other AR associates as needed.<br>Manage remittance information received through the shared AR email inbox.<br>Update the AR supervisor regarding unresolved issues, escalating matters when appropriate.<br>Other Functions<br><br>Adhere to established procedures to achieve accuracy and productivity targets.<br>Assist in uploading supporting documents into the document management system.<br>Supervision<br><br>Reports to: Accounts Receivable Manager or equivalent role.<br>Interaction<br><br>Internal: Collaborate with professionals in finance, sales, and category management; occasional contact with other departments.<br>External: Communicate with customers, suppliers, and business partners as necessary.<br>Additional Duties<br><br>Participate in special projects and departmental initiatives as assigned.<br>Qualifications<br><br>Associate or bachelor’s degree, or equivalent combination of education and work experience.<br>Preferably five or more years’ experience in accounts receivable roles.<br>Familiarity with Microsoft Dynamics 365 (or similar large-scale ERP software).<br>Skilled in Microsoft Office applications (Excel, Word, Outlook).<br>Strong attention to detail, follow-up, and organizational skills.<br>Excellent verbal and written communication and customer service capabilities.