We are looking for motivated individuals to join our team as Outbound Sales representatives in Buford, Georgia. This is an exciting Contract to Permanent opportunity that offers competitive hourly pay and commission potential. The role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, addressing customer inquiries and resolving issues efficiently.<br>• Engage with clients via direct phone calls to promote products and services, ensuring a positive and attentive interaction.<br>• Handle inside sales tasks, including managing leads, closing sales, and meeting or exceeding sales targets.<br>• Maintain accurate records of customer interactions and sales activities in the company's CRM system.<br>• Collaborate with team members to identify opportunities for improving sales strategies and processes.<br>• Demonstrate a thorough understanding of the company's products to provide informed recommendations and solutions to customers.<br>• Participate in training sessions and team meetings to stay updated on company offerings and sales techniques.<br>• Build and maintain strong relationships with clients to encourage repeat business and referrals.<br>• Monitor and follow up on sales leads to ensure timely and successful conversion.<br>• Provide excellent customer service by addressing concerns and ensuring client satisfaction.
<p>We are looking for a dynamic Inside Sales Specialist and Account Manager to join our team on a contract basis in Buford, Georgia. In this role, you will be responsible for managing client accounts, driving business-to-business sales, and nurturing strong relationships with customers and vendors. This opportunity is ideal for someone who thrives in a fast-paced sales environment and is passionate about delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage client accounts to ensure satisfaction and retention.</p><p>• Drive B2B sales initiatives to meet and exceed revenue targets.</p><p>• Handle inbound and outbound inquiries with professionalism and efficiency.</p><p>• Build and maintain strong relationships with clients and vendors to foster long-term partnerships.</p><p>• Collaborate with team members to develop strategies that enhance customer engagement.</p><p>• Conduct regular follow-ups with clients to address their needs and identify new opportunities.</p><p>• Provide exceptional communication and problem-solving skills to resolve customer concerns.</p><p>• Support sales processes by coordinating with internal teams to ensure seamless execution.</p><p><br></p><p>Experience with Salesforce is not required, but it is preferred.</p>
<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
We are looking for a highly motivated Product Manager to join our dynamic team in Atlanta, Georgia. This role involves leading product strategy and development, with a focus on leveraging Salesforce to enhance marketing and sales efforts. The ideal candidate will bring a customer-centric approach to product design and roadmap planning while ensuring alignment with business goals.<br><br>Responsibilities:<br>• Drive product vision and strategy, ensuring alignment with organizational goals and customer needs.<br>• Collaborate with stakeholders to build and refine product roadmaps.<br>• Engage with customers to gather insights and translate them into actionable product features.<br>• Utilize Salesforce to design and implement effective marketing and sales solutions.<br>• Lead cross-functional teams to execute product development initiatives.<br>• Conduct market research and competitive analysis to identify opportunities for product extensions.<br>• Manage product backlog and prioritize tasks using Agile methodologies.<br>• Work closely with supply chain teams to integrate product solutions.<br>• Monitor product performance and implement improvements based on data-driven insights.<br>• Communicate effectively with global team members and maintain strong collaboration.
<p>We are currently seeking a highly motivated <strong>Enrollment Specialist</strong> to join our remote call center team. This <strong>Enrollment Specialist</strong> role is a critical part of our sales support function, where you will play a key part in ensuring accurate benefit verification and documentation. As an <strong>Enrollment Specialist</strong>, you will work closely with field sales agents to transition point-of-sale calls and provide essential backend support.</p><p><br></p><p><strong>Schedule & Location</strong></p><ul><li><strong>Remote (must reside in CST/EST states)</strong></li><li>Monday – Friday with occasional Saturdays</li><li>8-hour shifts between <strong>7:00 AM – 6:00 PM CST</strong></li><li>Must be flexible with hours during peak season (October – December)</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between field sales and internal systems by supporting sales agents during point-of-sale calls</li><li>Handle high call volumes, especially during open enrollment season (call volume doubles or triples during peak months)</li><li>Accurately verify member benefits, copays, and billing details</li><li>Ensure proper documentation with high attention to detail</li><li>Use multiple computer systems and applications to input and retrieve data efficiently</li><li>Provide bilingual support if applicable (Spanish or Korean preferred)</li><li>Consistently demonstrate empathy and professionalism on every call</li><li>Maintain reliable attendance and performance during high-volume periods</li><li>Learn and adapt quickly to technology and the job’s high-level workflow</li></ul>
<p>We are looking for an experienced Event Coordinator to join our team. In this long-term contract position, you will oversee the planning and execution of educational programs, regional and national tradeshows, and sales meetings. Collaborating closely with sales and marketing teams, you will play a key role in creating impactful events that educate healthcare professionals and promote our portfolio of products and solutions.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the planning and execution of regional and national tradeshows, sales meetings, and educational programs, ensuring all logistics are managed effectively.</p><p>• Develop and implement standardized procedures for hosting events, including training internal teams to ensure consistency and adherence to best practices.</p><p>• Manage relationships with Key Experts (KEs), including scheduling their participation in events and overseeing contract renewals.</p><p>• Enhance attendee engagement by incorporating interactive elements and leveraging marketing strategies to ensure memorable experiences.</p><p>• Monitor event budgets and work with vendors to procure and ship materials cost-effectively.</p><p>• Collaborate with regulatory, legal, and marketing teams to ensure event materials comply with applicable policies and standards.</p><p>• Evaluate the success of events and provide insights for continuous improvement based on data-driven analysis.</p><p>• Organize and maintain a calendar of events, ensuring timely communication of updates to relevant stakeholders.</p><p>• Ensure all events comply with federal and state laws, as well as company policies and guidelines.</p><p>• Oversee special projects related to event coordination as needed.</p>
<p>Inventory Coordinator</p><p><br></p><p><br></p><p>Summary of Position:</p><p><br></p><p>Looking for an Inventory Coordinator. As the Inventory Coordinator you will be the go-to person for all things Merchandise Related for Safety & Automotive Emissions stations in North America. As the Inventory Coordinator you will be the POS expert. All our emission stations are currently using one of the leading cloud-based POS Systems. You will be responsible for placing orders, inventory tracking, maintaining & adding item data within the POS system, as well as reporting. You will analyze sales & market trends, as well as provide product life cycles & line extension recommendations. You will work closely with the Marketing & Merchandising Manager in the performance of these duties, as well as the execution of product introduction & phase out, product data maintenance, product flow & inventory control goals.</p><p><br></p><p><br></p><p>Position Duties and Responsibilities:</p><p><br></p><p>· Partner with IT & PTI team to accurately load new items into POS system</p><p><br></p><p>· Coordinate & support new product training</p><p><br></p><p>· Manage new merchandise vendor set up</p><p><br></p><p>· Maintain current inventory data in POS system</p><p><br></p><p>· Acts as a liaison between the vendors, station managers / inspectors, & focusing on the timely delivery of products, as well as resolving any product issues.</p><p><br></p><p>· Research, acquire & update information on products in the backend of the POS</p><p><br></p><p>· Analyze item sales trends & provide recommendations for line extensions & phase outs</p><p><br></p><p>· Analyze product assortments & recommend expansion & phase outs on a per-station basis</p><p><br></p><p>· Manage inventory audit of all stations merchandise</p><p><br></p><p>· Perform inventory spot checks throughout the year</p><p><br></p><p>· Create & submit purchase orders for product replenishment for all stations</p><p><br></p><p>· Contribute & support department initiatives</p><p><br></p><p>· Assist in the communication of all pertinent product information to internal & external partners.</p><p><br></p><p>· Complete daily merchandise sales reports, as well as monthly cost of goods report</p><p><br></p><p>· Perform sales trend analysis & provide recommendations</p><p><br></p><p>· Assist in all operational & administrative functions</p><p><br></p><p>· Perform other duties as assigned</p><p><br></p><p><br></p><p><br></p>
<p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and managing claims in line with legal regulations.</p><p>• Support sales and promotional activities by coordinating communication and installations with customers.</p><p>• Develop and implement initiatives to proactively inform and educate customers about products and services.</p><p>• Analyze customer feedback and surveys to identify areas for improvement and create actionable plans.</p><p>• Follow established procedures and guidelines to ensure consistency in decision-making and task execution.</p><p>• Maintain accurate records of customer interactions and claims to support efficient resolution and reporting.</p><p>• Collaborate with internal teams to enhance customer satisfaction and streamline processes.</p><p>• Provide training and guidance to customers on product usage and service options.</p><p>• Ensure compliance with consumer laws and company policies in all interactions.</p><p>• Assist in planning and executing customer-focused strategies to drive engagement and loyalty.</p>
<p><strong><u>Responsibilities:</u></strong></p><p><strong>Commissions and Spiffs Analysis:</strong></p><ul><li>Track and validate all payroll changes (new hires, terminations, promotions, and transfers) to ensure these changes are accurately factored into the monthly commission calculations.</li><li>Assist in preparing monthly commission statements, including those generated via our automated system or manually in Excel.</li><li>Support the processing, reporting, and analysis of commission payroll for monthly payouts, working with management to confirm accuracy and make adjustments as needed.</li><li>Research compensation issues or disputes and provide analysis to facilitate resolution.</li><li>Prepare monthly commission reconciliations and assist with other ad hoc reporting/analysis</li><li>Assist with annual commission contract and schedule administration.</li></ul><p><br></p><p><strong>Corporate Reporting and Analysis:</strong></p><ul><li>Assist with the implementation and automation of consolidated monthly reporting, including commentary in BI tools/systems, to provide post-close insights on notable variances and financial/non-financial KPIs.</li><li>Compile, analyze, and report financial, sales, and statistical data (such as sales, expenses, operating working capital, performance flash reporting, cash forecasting, capital expenditures, and operating statistics) from multiple systems.</li><li>Collaborate with department managers and senior staff to provide quantitative financial analysis of operational and financial data in support of strategic growth, including the creation of dashboards and ongoing reporting for future use.</li><li>Demonstrate the ability to conduct analysis and complete tasks with limited supervision, maintaining a solutions-oriented attitude when tackling new projects.</li></ul><p><br></p><p><strong>Other Tasks and Responsibilities:</strong></p><ul><li>Take the initiative to collaborate with various business segments to identify ways the finance department can further support business needs, implementing related projects and reports as necessary for ongoing support.</li><li>Partner with management to plan and improve systems and processes, including expanding current BI tools for streamlined reporting.</li><li>Serve as a backup for other analyst responsibilities as directed by finance management.</li><li>Collaborate with the Director of Finance and various department managers on complex projects.</li><li>Work cooperatively with others and comply with all company policies and procedures. Perform other duties as assigned.</li></ul>
<p><strong>SUPPLY CHAIN - Procurement & Production Manager</strong></p><p>Our client, a manufacturing company, is seeking an experienced<strong> Procurement & Production Manager</strong> to oversee supplier relationships, procurement agreements, and production planning activities. This role is vital to ensuring seamless order fulfillment and efficient inventory management aligned with production schedules and sales forecasts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end order fulfillment process, including purchase order entry, administration, and expediting inbound products.</li><li>Track purchase orders to ensure timely processing and compliance with customer satisfaction standards.</li><li>Oversee new vendor setup and maintain key supplier relationships.</li><li>Monitor inventory levels to balance customer satisfaction and cost efficiency.</li><li>Prepare and analyze procurement reports to track KPIs such as inventory turns and service levels; make recommendations for improvements.</li><li>Support global and local forecast planning, adjusting sourcing as necessary.</li><li>Collaborate closely with corporate procurement to implement global strategies and policies.</li><li>Manage packaging, subcontractor processes, and third-party service providers.</li><li>Coordinate with customer service, order entry, and sales teams for effective communication.</li><li>Adjust order quantities in response to changing business needs.</li><li>Facilitate process improvements to optimize procurement, logistics, and materials management.</li><li>Manage production planning for injection molding and assembly operations, aligning sales planning with production schedules.</li><li>Coordinate short- to medium-term service requirements and capacity reservations.</li><li>Track order deadlines and initiate corrective actions as needed to maintain on-time delivery.</li></ul><p><br></p>
<p>We are seeking a <strong>Salesforce Business Analyst / Administrator</strong> with strong hands-on experience in Sales Cloud. This role involves managing metadata, importing/exporting data, and ensuring data quality across Salesforce. The ideal candidate has experience with SOQL, Excel (VLOOKUP), and developing user stories from business requirements. Exposure to tools like Figma for requirement illustration is a plus.</p>
We are looking for an experienced Senior Financial Analyst to join our team on a contract basis in Atlanta, Georgia. In this role, you will focus on analyzing sales data, collaborating with cross-functional teams, and identifying opportunities to drive revenue growth. This position requires a strong background in financial modeling, data analysis, and proficiency with advanced tools.<br><br>Responsibilities:<br>• Analyze internal sales data to identify trends and provide actionable insights to management.<br>• Collaborate closely with the sales team to develop strategies that enhance revenue.<br>• Perform variance analysis to evaluate financial performance and pinpoint areas for improvement.<br>• Create detailed financial models to support decision-making and forecasting processes.<br>• Conduct ad hoc financial analyses to address specific business challenges or opportunities.<br>• Utilize tools such as Microsoft Power BI, Hyperion Smartview, and advanced Excel functions to generate reports and dashboards.<br>• Leverage Infor software to streamline data compilation and reporting processes.<br>• Present findings and recommendations to stakeholders in a clear and precise manner.<br>• Ensure data accuracy and integrity in all financial reports and analyses.
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p><strong>ACCOUNTING MANAGER - Acquisitions Oriented Manufacturer in Duluth, GA</strong></p><p>My client, a dynamic and acquisitions-oriented manufacturer in Duluth, GA, is seeking an experienced <strong>Accounting Manager</strong> to oversee day-to-day accounting operations and support ongoing financial process improvements. Reporting to the Controller, this role is responsible for managing core accounting functions, including accounts payable, cash management, inventory, general ledger, invoicing, collections, government reporting, and the preparation of monthly financial reports. The Accounting Manager will provide leadership, ensure the integrity of financial information, and collaborate with internal stakeholders to meet organizational goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily accounting operations, including accounts payable, cash management, inventory, general ledger, invoicing, and collections.</li><li>Coordinate month-end close processes, including reviewing and posting key journal entries, accruals, and intercompany transactions.</li><li>Prepare and analyze monthly financial statements and management reports, ensuring accuracy and completeness.</li><li>Ensure compliance with accounting principles, policies, and internal controls.</li><li>Manage sales and use tax calculation and reporting.</li><li>Process accounts payable for local vendors and intercompany transactions.</li><li>Invoice orders, track backlog, and follow up on collections in collaboration with project and sales teams.</li><li>Support payroll and benefits accounting, ensuring accurate reflection of employee expenses.</li><li>Assist with annual budgeting, forecasting, and driving results toward financial targets.</li><li>Lead and contribute to projects focused on process improvement, system enhancements, and financial reporting efficiency.</li><li>Provide deliverables for statutory and management reporting, annual audits, and ad hoc projects such as internal control reviews and strategic initiatives.</li><li>Collaborate with various departments to provide financial insights and support decision-making.</li></ul>
<p>We are looking for an experienced B2B Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent position, you will play a vital role in managing customer accounts, ensuring timely payments, and addressing any discrepancies. This opportunity is ideal for someone with a strong background in commercial collections who thrives in a collaborative and detail-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for assigned accounts, ensuring prompt resolution of overdue payments.</p><p>• Negotiate payment arrangements and address billing disputes with professionalism and a customer-focused approach.</p><p>• Investigate and reconcile customer accounts, including handling unapplied cash, short payments, and discrepancies.</p><p>• Analyze aging reports to track overdue balances and escalate unresolved collection issues as needed.</p><p>• Collaborate with internal departments, such as Accounting, Sales, and Customer Service, to address client concerns effectively.</p><p>• Maintain detailed records of collection activities and update systems accurately.</p><p>• Prepare and deliver regular reports on collection outcomes, delinquency patterns, and financial risk exposure.</p><p>• Support initiatives aimed at improving collection workflows and reducing Days Sales Outstanding (DSO).</p>
<p><strong>HEAD OF CUSTOMER SERVICE - International Company Located in Duluth</strong></p><p>We’re looking for a <strong>Head of Customer Service </strong>for one of our clients located in Duluth. The Head of Customer Service will be responsible for overseeing the entire customer journey—from initial onboarding through renewal and expansion. This strategic role is critical to driving engagement, retention, and growth across their customer base. As part of the senior leadership team, you’ll build and execute a world-class customer experience strategy that sets us apart in the industry. You’ll oversee customer success operations, champion cross-functional collaboration, and ensure that every client touchpoint is seamless, supportive, and value-driven.</p><p><br></p><p><strong>What You’ll Be Doing: </strong></p><ul><li>Design and implement a customer success vision aligned with business growth goals</li><li>Own key metrics like churn, CLTV, and net revenue retention</li><li>Champion a customer-first mindset across all departments</li><li>Lead and scale a high-performing team (Account Managers, Client Engagement, Onboarding & Support)</li><li>Provide coaching, resources, and direction to drive performance and career growth</li><li>Manage the post-sale customer journey to ensure satisfaction, loyalty, and long-term success</li><li>Identify and proactively solve issues to reduce churn and increase advocacy</li><li>Collaborate closely with Sales, Marketing, Product, and Operations to align strategies and deliver seamless customer experiences</li><li>Deliver customer insights that influence product innovation and go-to-market plans</li><li>Lead customer expansion through upselling, cross-selling, and value realization</li><li>Continuously improve processes around onboarding, renewals, and customer lifecycle</li><li>Leverage customer success platforms and CRM tools to track health scores, engagement, and retention</li><li>Report on trends, risks, and performance to executive leadership</li></ul><p><br></p>
<p>Robert Half Marketing and Creative is hiring for an <strong>Email Marketing Specialist </strong>with a client in Atlanta. This is a direct hire position.</p><p><br></p><p>We’re hiring an <strong>Email Marketing Specialist</strong> with <strong>4+ years of experience</strong> to own our email strategy, improve engagement, and drive revenue. You’ll work on everything from campaign planning and automation to segmentation and deliverability. If you love data-driven marketing and know how to craft emails that convert, we want to hear from you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Own the end-to-end email marketing process</strong> – from campaign strategy to execution, optimization, and reporting.</li><li><strong>Develop, test, and optimize email workflows</strong> (welcome series, re-engagement, cart abandonment, product updates).</li><li><strong>Segment and personalize email campaigns</strong> to improve open rates, CTR, and conversions.</li><li><strong>Manage A/B testing</strong> for subject lines, content, CTAs, and send times.</li><li><strong>Analyze key performance metrics</strong> (deliverability, bounce rates, list growth, churn) and take action based on insights.</li><li><strong>Work with cross-functional teams</strong> (content, design, product, and sales) to align email marketing with broader campaigns.</li><li><strong>Stay ahead of trends</strong> in email marketing, automation, and audience engagement.</li></ul><p><br></p>
<p>We are offering a short term contract employment opportunity for an Accounting Clerk. As a part of our team, your role will be pivotal in maintaining our financial records, including purchases, sales, receipts, and payments. You will be working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle accounts payable and receivable, ensuring timely processing of payments and collections.</p><p>• Conduct data entry tasks related to financial transactions in our database.</p><p>• Manage vendor information meticulously, ensuring all records are up-to-date and accurate.</p><p>• Collaborate with the team in a high-volume, fast-paced environment to maintain seamless financial operations.</p><p>• Review and file invoices, maintaining an organized record of all transactions.</p><p>• Oversee the preparation of expense reports, ensuring accuracy and compliance with company policies.</p><p>• Utilize accounting skills to provide customer service for invoice inquiries.</p><p>• Leverage software tools such as Microsoft Excel, Oracle, QuickBooks, and SAP to streamline and automate financial operations.</p><p>• Engage in account reconciliation activities to ensure accuracy of all financial data.</p><p>• Support the billing process, ensuring all invoices are sent to customers in a timely manner.</p>
<p>Robert Half Marketing and Creative is hiring for a <strong>Marketing Analytics Manager</strong> with a client in Atlanta. This is a direct hire position.</p><p><br></p><p><br></p><p>We’re looking for a <strong>Marketing Analytics Manager</strong> to turn complex data into actionable insights that drive customer acquisition and business growth. This role involves analyzing marketing performance across multiple channels, managing third-party measurement tools, and optimizing media spend to improve efficiency.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Analyze Market Trends:</strong> Evaluate category, brand, competitive, channel, and customer data to guide marketing decisions and recommend budget allocations.</li><li><strong>Develop Reporting & Dashboards:</strong> Design interactive reports to track performance, identify trends, and highlight areas for improvement.</li><li><strong>Manage Third-Party Measurement Tools:</strong> Oversee platform setup, onboarding, and coordination with external sales, measurement, and ad operations teams.</li><li><strong>Lead Testing & Optimization:</strong> Implement and analyze results from multi-touch attribution, marketing mix modeling (MMM), and brand/conversion lift studies.</li><li><strong>Optimize Campaign Performance:</strong> Track key performance indicators (KPIs) to measure spend effectiveness and creative impact.</li><li><strong>Leverage Data for Customer Insights:</strong> Analyze customer acquisition metrics and shopping behaviors to improve digital programs and conversion rates.</li><li><strong>Collaborate Across Teams:</strong> Work closely with internal stakeholders and external media agencies to refine measurement processes.</li><li><strong>Monitor Industry Trends:</strong> Stay updated on emerging digital marketing trends and identify new opportunities for growth.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled and driven Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-Permanent position, you will play a vital role in managing customer accounts, reducing overdue balances, and ensuring accurate and prompt payment processing. This role is ideal for someone with experience in B2B collections and hands-on knowledge of Oracle, who thrives in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts to ensure timely collections of outstanding receivables.<br>• Record, monitor, and update all collection activities in Oracle, maintaining compliance and accuracy.<br>• Investigate and resolve discrepancies related to payments, billing issues, and short payments.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and resolve disputes.<br>• Prepare and analyze aging reports to identify trends and provide regular updates to management on collection progress.<br>• Recommend appropriate actions for delinquent accounts, such as escalation, write-offs, or legal proceedings.<br>• Maintain strong and positive relationships with customers while ensuring adherence to payment terms.
<p><strong>Job Description</strong>: We are seeking a skilled and detail-oriented <strong>Collections Specialist</strong> with <strong>4+ years of experience</strong> to join our client’s team. The ideal candidate will be responsible for managing and executing the accounts receivable and collections process to ensure the timely recovery of outstanding obligations. This role requires a strong understanding of collections practices, excellent communication skills, and the ability to handle customer interactions professionally while reducing delinquencies.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Receivable Management</strong>: Monitor, review, and manage past-due accounts to ensure timely resolution of outstanding balances.</li><li><strong>Customer Communication</strong>: Contact customers via phone, email, and written correspondence to follow up on delinquent payments and resolve account discrepancies effectively.</li><li><strong>Payment Arrangements</strong>: Negotiate payment plans and establish repayment schedules to recover overdue balances while maintaining positive customer relationships.</li><li><strong>Documentation</strong>: Accurately document all collection activities and maintain updated records of communications and payment statuses in company systems.</li><li><strong>Dispute Resolution</strong>: Investigate and resolve payment disputes or discrepancies in coordination with internal departments (e.g., sales, billing, or finance).</li><li><strong>Reporting</strong>: Prepare and present regular reports on aging accounts, collection progress, and cash flow impacts to management.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local laws and regulations regarding collections practices.</li><li><strong>Team Collaboration</strong>: Work closely with the billing, customer service, and legal teams to streamline the accounts receivable process and reduce outstanding debt balances.</li></ul><p><br></p>
<p>We are looking for a proactive and detail-focused Purchasing Agent in Kennesaw, Georgia. In this long-term contract position, you will play a key role in managing procurement activities, ensuring the accuracy of purchase orders, and maintaining vendor relationships. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Convert requisitions into purchase orders while ensuring compliance with company policies and procedures.</p><p>• Investigate and resolve discrepancies between invoices and purchase orders to facilitate smooth transactions.</p><p>• Monitor and close overdue or open purchase orders to maintain timely procurement and delivery.</p><p>• Manage the complete procure-to-pay cycle, overseeing every step from order placement to payment processing.</p><p>• Ensure purchase orders are accurate, clear, and properly documented to avoid errors.</p><p>• Build and sustain effective vendor relationships to meet quality, pricing, and delivery expectations.</p><p>• Collaborate with internal teams to streamline procurement processes and improve efficiency.</p><p>• Handle procurement-related documentation and ensure compliance with organizational standards.</p><p>• Analyze purchasing data to identify opportunities for cost savings and process improvements.</p>
