<p>Robert Half is seeking an experienced personal injury attorney to support a boutique law firm in Decatur, Georgia. This opportunity would support cases from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Manage a significant caseload of personal injury cases, ensuring timely and effective resolution.</p><p>• Draft and review litigation documents, including pleadings, motions, and discovery requests.</p><p>• Collaborate with senior attorneys to develop trial strategies and approaches.</p><p>• Conduct thorough legal research to support case arguments and strategies.</p><p>• Prepare for and participate in jury trials, serving as 1st or 2nd chair as needed.</p><p>• Maintain clear and precise communication with clients regarding case progress.</p><p>• Work closely with paralegals and support staff to streamline case management.</p><p>• Stay up-to-date with relevant laws and regulations affecting personal injury litigation.</p><p>• Contribute to the firm's growth by actively supporting expansion initiatives.</p>
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Role: Financial Advisor</strong></p><p><strong>Industry: Financial Services</strong></p><p><strong>Unlock Your Career Potential – Take the Next Step Toward Financial Success!</strong></p><p>Are you ready to advance your career as a trusted advisor and partner in managing wealth for established clients? We are seeking an enthusiastic <strong>Financial Advisor</strong> to join our dynamic team. This role offers a career-building opportunity to manage an <strong>existing book of clients</strong> while learning and mastering the intricacies of the financial advisory business, paving the way for future ownership of a <strong>large, lucrative book of business</strong>.</p><p><strong>Why This Opportunity?</strong></p><p>This is not just a job—it's a pathway to long-term success in the financial services industry. You'll work closely with an experienced team to:</p><p>-<strong>Manage an existing client base:</strong> Build relationships and provide exceptional service to valued clients.</p><p>-<strong>Learn and grow in the business:</strong> Gain hands-on experience in financial strategy, investment management, and wealth planning.</p><p>-<strong>Position yourself for ownership:</strong> Transition into and <strong>purchase a large book of business</strong>, positioning yourself for future independence.</p><p><strong>Compensation:</strong></p><p>This position features a <strong>lucrative compensation package</strong> designed to reward high performance and dedication. Enjoy the financial stability of a salaried role while benefiting from long-term incentives that grow as you do.</p><p><strong>What We Are Looking For:</strong></p><p>We value candidates who have the ability to:</p><ul><li>Proactively manage client relationships.</li><li>Collaborate with senior advisors to develop and implement comprehensive financial plans.</li><li>Balance operational responsibilities with strategic growth in transitioning toward book ownership.</li></ul><p><strong>Take the Next Step Toward Your Dream Career – Apply Today!</strong></p><p>This <strong>tremendous career opportunity</strong> is designed for individuals who have the vision, talent, and drive to succeed in the financial services industry. Make the leap into an extraordinary future filled with potential for wealth management expertise and entrepreneurial ownership.</p><p><strong>Apply now to become a Financial Advisor and unlock your full potential!</strong></p>
<p>Our client is seeking a full time/direct hire UX Designer to join their team onsite in their Atlanta office.</p><p><br></p><p>Are you a seasoned <strong>UX Designer</strong> with experience working in an ad agency environment? We want to hear from you!</p><p>At Robert Half, we're always looking for talented UX professionals with ad agency experience to fill exciting contract and full-time opportunities across various industries. If you're a design thinker who thrives in a fast-paced, collaborative environment, this could be the perfect chance to take your skills to the next level.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Leading UX design projects from concept to completion, with a focus on user-centered design principles.</li><li>Collaborating with cross-functional teams including project managers, developers, and other creatives to deliver polished and innovative design solutions.</li><li>Conducting user research and usability testing to inform design decisions and improve user experience.</li><li>Designing wireframes, prototypes, and high-fidelity mockups for both web and mobile platforms.</li><li>Working in an agile environment and managing design iterations based on feedback.</li><li>Bringing creativity and fresh ideas to client projects, while keeping user needs and business goals at the forefront.</li></ul><p><br></p>
<p><strong>Senior Tax Associate – Public Accounting</strong></p><p>My client, a well-established public accounting firm, is seeking a <strong>Senior Associate</strong> to join our <strong>Tax Team</strong>. In this role, you will collaborate with a dynamic group of professionals on a diverse portfolio of complex tax engagements. These include tax preparation for high net worth individuals, partnerships, corporations, as well as gift, estate, and trust tax returns. We offer competitive compensation, comprehensive benefits, and a clear path for career advancement for high-performing professionals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and file complex tax returns for a variety of clients.</li><li>Accurately prepare working papers to support tax filings.</li><li>Work effectively both independently and as part of a team.</li><li>Maintain open communication with engagement leaders regarding project status, questions, and issues.</li><li>Conduct tax research and stay current on changes in tax laws.</li></ul><p><br></p>
<p>The Oracle Cloud Accounts Payable (AP) Functional Lead will be responsible for the design, configuration, and implementation of the AP module within Oracle Cloud Financials. This role focuses on optimizing accounts payable processes, ensuring compliance, and leading full-cycle implementations. The Functional Lead will work closely with finance, procurement, and IT teams to deliver seamless AP operations, user adoption, and process efficiency.</p>
<p>We are looking for a proactive and detail-focused Purchasing Agent in Kennesaw, Georgia. In this long-term contract position, you will play a key role in managing procurement activities, ensuring the accuracy of purchase orders, and maintaining vendor relationships. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Convert requisitions into purchase orders while ensuring compliance with company policies and procedures.</p><p>• Investigate and resolve discrepancies between invoices and purchase orders to facilitate smooth transactions.</p><p>• Monitor and close overdue or open purchase orders to maintain timely procurement and delivery.</p><p>• Manage the complete procure-to-pay cycle, overseeing every step from order placement to payment processing.</p><p>• Ensure purchase orders are accurate, clear, and properly documented to avoid errors.</p><p>• Build and sustain effective vendor relationships to meet quality, pricing, and delivery expectations.</p><p>• Collaborate with internal teams to streamline procurement processes and improve efficiency.</p><p>• Handle procurement-related documentation and ensure compliance with organizational standards.</p><p>• Analyze purchasing data to identify opportunities for cost savings and process improvements.</p>
<p>Our client is seeking a permanent full-time Deputy General Counsel to join their team in the Atlanta, GA region. The ideal candidate will have a strong background in corporate and business law, combined with expertise in consumer regulatory compliance and commercial contracts. This role offers the opportunity to work on diverse legal matters while contributing to strategic decisions that impact the organization.</p><p><br></p><p>• Provide legal advice on corporate governance, business law, and regulatory compliance matters.</p><p>• Draft, review, and negotiate commercial contracts, ensuring alignment with organizational goals.</p><p>• Handle real estate legal issues, including landlord-tenant matters and property agreements.</p><p>• Manage consumer protection and fair housing disclosure compliance.</p><p>• Address legal concerns related to deceptive practices and advertising regulations.</p><p>• Oversee legal aspects of mergers and acquisitions, including due diligence and contract execution.</p><p>• Collaborate with internal teams to support legal operations and project management initiatives.</p><p>• Resolve disputes involving insurance defense and personal injury claims.</p><p>• Advise on the legal implications of consumer-facing marketing and business strategies.</p><p>• Ensure compliance with all applicable laws and regulations affecting the organization.</p>
<p>We are looking for a skilled Attorney/Lawyer to join our team in Atlanta, Georgia. The ideal candidate will specialize in insurance defense and medical malpractice litigation, leveraging their expertise to deliver exceptional legal representation. This is a great opportunity to work in a dynamic environment, handling complex cases and collaborating with a dedicated team.</p><p><br></p><p>• Represent clients in insurance defense and medical malpractice cases, ensuring high-quality legal advocacy.</p><p>• Conduct thorough legal research to support case strategies and arguments.</p><p>• Prepare and draft motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Manage discovery processes, including document review and depositions, to build strong case foundations.</p><p>• Collaborate with clients and internal teams to develop effective litigation strategies.</p><p>• Attend court proceedings, hearings, and mediations, advocating effectively on behalf of clients.</p><p>• Analyze case details and provide sound legal advice to clients.</p><p>• Maintain compliance with all legal standards and requirements throughout case management.</p><p>• Stay updated on legal developments within insurance defense and medical malpractice fields.</p>
<p>Robert Half is looking for an Accounts Receivable Specialist to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!</p><p><br></p><p>During these projects you could be responsible for a variety of task, such as:</p><p>• Invoice preparation</p><p>• Review and approval of Cash</p><p>• Preparation of Bank Deposits</p><p>• Charge Backs and Credit Memos</p><p>• Revenue Management</p><p>• Review of customer returns - daily</p><p>• Cash Applications and/or Posting Cash</p><p>• Vendor Contact – Invoice follow up, Commercial Collections</p><p>• Preparation of JE</p><p>• Aging Reports</p><p>• Month End Close experience:</p><p>• Posting & Reconciling AR to the GL</p><p>• Ad Hoc reporting</p><p>• Check Request Approval</p><p>• Payroll Processing</p><p>• Critical thinking and problem solving</p><p>• Project management</p><p><br></p><p>Requirements:</p><p>1) 2+ years of Month End close assistance, Reconciliations, Invoice processing experience with strong business acumen and technology expertise</p><p>2) Accounting software experience</p><p>3) Must be able to work Onsite and Virtually</p><p>4) Must thrive in multiple, diverse, and ever-changing environments, be flexible, work at the service of the client and be able to execute with little to no direction.</p><p><br></p><p>Additional requirements, soft skills, etc.:</p><p>Intangible Traits:</p><p>a. Flexibility</p><p>b. Learning curves need to be short. Must catch on quickly.</p><p>c. Communication – Must be efficient, concise, and accurate in both verbal and oral presentation. Also, must be an excellent listener.</p><p>d. Must be able to build and develop a rapport with client personnel.</p>
<p>Seeking a Partner to join an insurance defense litigation law firm in NW Atlanta. Will be tasked with handling insurance defense litigation and related tasks. </p><p><br></p><p>• Handle insurance defense litigation cases from inception through trial</p><p>• Represent clients in premises liability disputes</p><p>• Manage products liability cases and motor vehicle accidents claims</p><p>• Provide legal advice on insurance coverage matters</p><p>• Develop effective defense strategies and represent clients in court</p><p>• Coordinate with other team members to ensure effective case management</p><p>• Maintain up-to-date knowledge of relevant legal and industry developments</p><p>• Communicate effectively with clients, keeping them informed of case progress</p><p>• Draft legal documents as required, ensuring accuracy and attention to detail.</p>
<p><strong>Position Summary</strong></p><p> The ERP Functional Consultant will work directly with business stakeholders to analyze processes, configure ERP modules, and ensure successful adoption of system functionality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Gather requirements and translate them into ERP system configurations.</li><li>Configure ERP modules such as Finance, Procurement, HR, or Manufacturing.</li><li>Create functional documentation and user stories for technical teams.</li><li>Support UAT, training, and change management initiatives.</li><li>Act as SME for assigned ERP modules.</li></ul><p><br></p>
We are looking for an experienced Senior Financial Analyst to join our team on a contract basis in Atlanta, Georgia. In this role, you will focus on analyzing sales data, collaborating with cross-functional teams, and identifying opportunities to drive revenue growth. This position requires a strong background in financial modeling, data analysis, and proficiency with advanced tools.<br><br>Responsibilities:<br>• Analyze internal sales data to identify trends and provide actionable insights to management.<br>• Collaborate closely with the sales team to develop strategies that enhance revenue.<br>• Perform variance analysis to evaluate financial performance and pinpoint areas for improvement.<br>• Create detailed financial models to support decision-making and forecasting processes.<br>• Conduct ad hoc financial analyses to address specific business challenges or opportunities.<br>• Utilize tools such as Microsoft Power BI, Hyperion Smartview, and advanced Excel functions to generate reports and dashboards.<br>• Leverage Infor software to streamline data compilation and reporting processes.<br>• Present findings and recommendations to stakeholders in a clear and precise manner.<br>• Ensure data accuracy and integrity in all financial reports and analyses.
<p>We are looking for a detail-oriented Attorney to join our team on a long-term contract basis. In this role, you will provide critical legal support by reviewing, drafting, and negotiating software license agreements and other related contracts. This position will play a key role in ensuring compliance with state procurement regulations and mitigating risks associated with unacceptable contract terms. This is a remote opportunity based out of Atlanta, Georgia.</p><p><br></p><p>Responsibilities:</p><p>• Review, draft, and negotiate contracts, amendments, and software license agreements to ensure compliance with state regulations.</p><p>• Identify and address non-compliant clauses in software agreements, particularly those that conflict with Georgia state requirements.</p><p>• Collaborate with internal teams to support the procurement process and ensure contracts align with legal and operational standards.</p><p>• Provide guidance on subscription-based IT and cloud-computing agreements, ensuring adherence to state policies.</p><p>• Analyze reseller agreements and associated terms to mitigate risks related to third-party ownership provisions.</p><p>• Advise stakeholders on prohibited contractual clauses and recommend alternative terms that comply with state laws.</p><p>• Assist in the renewal process for existing software agreements, ensuring terms remain compliant and favorable.</p><p>• Maintain organized records of contract reviews, negotiations, and approvals for audit and reference purposes.</p><p>• Stay updated on state procurement policies and legal requirements to inform contract management practices.</p>
We are looking for a dedicated Attorney specializing in personal injury law to join our team in Atlanta, Georgia. This role involves advocating for clients in cases involving auto accidents, slip and falls, medical malpractice, product liability, and wrongful death. If you are passionate about delivering justice and providing exceptional legal representation, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth consultations with prospective clients to evaluate case merits and determine appropriate legal strategies.<br>• Investigate claims by gathering evidence, interviewing witnesses, analyzing medical records, and consulting with experts.<br>• Develop and execute tailored legal strategies to meet the specific needs and objectives of each client.<br>• Draft and review legal documents, including pleadings, motions, and discovery requests.<br>• Negotiate effectively with insurance companies, opposing counsel, and other parties to achieve favorable outcomes.<br>• Prepare for and actively participate in mediations, arbitrations, and court hearings.<br>• Advocate persuasively for clients during trials, presenting strong arguments and evidence to support their cases.<br>• Provide consistent communication and guidance to clients, ensuring they are informed and supported throughout the legal process.<br>• Collaborate with attorneys, paralegals, and support staff to ensure efficient case management and resolution.
<p>Job Title: Data Scientist (with Data Engineering Expertise)</p><p>Location: Atlanta GA</p><p>Hybrid 3 days onsite</p><p><br></p><p>Overview</p><p>We are looking for a highly motivated and skilled Data Scientist who also brings strong Data Engineering capabilities. This is a hybrid role with a primary focus on data science—developing advanced analytics and predictive solutions—while also requiring flexibility to support data engineering efforts and responsibilities when needed (you will be deeply analytical, technically proficient, and capable of leveraging tools like Databricks, SQL, ETL pipelines, PySpark, and Python as well).</p><p>In this position, you’ll have end-to-end ownership of identifying and understanding data-driven business opportunities and translating them into actionable, predictive, and scalable analytics solutions. You’ll take ownership of converting data into actionable insights that drive business value and support our customers' strategic goals.</p><p>You'll build data-driven applications that solve real-world business challenges and partner with both internal teams and customers to deliver high-impact outcomes. This is a strategic and hands-on role where curiosity, technical expertise, and a passion for creating value through data are essential. If you're passionate about solving complex business problems with data and enjoy working in a fast-paced, customer-focused environment, this role is for you.</p><p><br></p><p>Key Responsibilities</p><p>Data Science</p><ul><li>Partner with customers and internal stakeholders to identify business opportunities and deliver predictive, actionable solutions</li><li>Develop data-driven applications that solve real-world customer problems</li><li>Stay current with trends in machine learning and AI, and apply best-in-class tools, libraries, and technologies</li><li>Serve as a subject matter expert on generating insights from data and developing machine learning models</li><li>Design and build intuitive, interactive data visualizations to communicate findings</li><li>Lead pilot projects with customers, measure business value and impact</li><li>Transition successful pilots into production-ready commercial applications</li><li>Collaborate with platform architects to ensure designs align with security and architecture best practices</li><li>Review code and solutions before deployment to ensure quality and performance</li><li>Work with and oversee contractors to deliver high-quality outcomes</li></ul><p>Data Engineering</p><ul><li>Design and develop high-performance data ingestion pipelines using Azure Databricks and Azure Data Factory</li><li>Work with event-based streaming technologies to process real-time data</li><li>Architect and implement scalable Data Lakehouse solutions</li><li>Support development and delivery of related components such as APIs and search functionality</li><li>Evaluate and select tools based on technical performance and customer requirements</li><li>Operate within Agile and DevOps frameworks to deliver iteratively from proof-of-concept to production</li><li>Ensure all engineering solutions meet security and enterprise architecture standards</li><li>Perform thorough code reviews to maintain high-quality standards</li></ul>
<p>Robert Half is actively searching for a Sr. Full Stack Developer (heavy on the backend). In this role, you will design, develop, and maintain software solutions that meet business needs while adhering to established coding standards. Your work will contribute to creating efficient, high-quality applications that deliver exceptional user experiences.</p><p><br></p><p>This role is 4-5 days onsite role position in Johns Creek GA</p><p>does not offer C2C or Sponsorship now or in the future.</p><p><br></p><p>Responsibilities:</p><p>• Write clean, efficient, and maintainable code that aligns with industry standards and project requirements.</p><p>• Conduct thorough unit, integration, and system testing to ensure software reliability.</p><p>• Maintain comprehensive documentation, including technical specifications and code comments, for clear communication and future reference.</p><p>• Participate in code reviews to share knowledge and continuously improve code quality.</p><p>• Develop detailed project plans, including work breakdown structures and time estimations, to meet deadlines.</p><p>• Troubleshoot and resolve technical issues to ensure optimal software performance.</p><p>• Package and deploy projects while monitoring and maintaining software uptime and performance.</p><p>• Collaborate with cross-functional teams to provide updates, discuss challenges, and propose technical solutions.</p>
We are offering an exciting opportunity for a Database Analyst in the Construction/Contractor industry. The successful candidate will be instrumental in managing and analyzing vast amounts of data, creating interactive dashboards, and working collaboratively with business teams to understand their data needs and requirements.<br><br>Responsibilities:<br><br>• Analyze a variety of data, maintaining the utmost attention to accuracy and consistency.<br>• Develop and manage data models to assist in analysis and reporting.<br>• Utilize tools such as Tableau to develop interactive dashboards, reports, and visualizations, presenting complex data in an understandable manner to stakeholders.<br>• Work closely with business teams to comprehend their data needs and requirements, tailoring your approach to meet these needs.<br>• Regularly perform audits and data gap analysis across various IT systems.<br>• Maintain both structured and unstructured data sources, ensuring they are up-to-date and accurate.<br>• Identify trends, patterns, and anomalies within data sets, using this information to uncover valuable insights that can drive business decisions.<br>• Collaborate with colleagues and work cooperatively as part of a team.<br>• Comply with all company policies and procedures, maintaining a detail-oriented and respectful work environment.<br>• Manage data sources replicated from various environments, with a primary focus on SAP S4 HANA.
<p><strong>CONTROLLER - Well-Established Manufacturer in Tucker, GA</strong></p><p>We are looking for an experienced<strong> Controller </strong>to oversee the financial operations of our client's manufacturing organization based in Tucker, Georgia. This role is integral in maintaining the company's financial health, ensuring compliance with regulations, and providing insightful analysis to support strategic decision-making. The ideal candidate will possess strong leadership skills and a deep knowledge of accounting practices within a manufacturing environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with leadership to maintain the company’s financial health and provide strategic input for long-term planning.</li><li>Prepare and deliver accurate financial reports, highlighting trends and anomalies to support informed decision-making.</li><li>Identify opportunities to reduce costs and enhance profitability through detailed financial analysis.</li><li>Streamline budgeting, forecasting, and long-term planning processes by implementing new tools and methodologies.</li><li>Oversee the accurate entry of financial transactions and ensure timely reporting, including tax and management reports.</li><li>Lead and mentor the Finance and Accounting team to drive performance and foster growth.</li><li>Manage cash flow effectively to ensure operational stability and address payables and receivables promptly.</li><li>Evaluate and manage customer credit lines to minimize risk and optimize business relationships.</li><li>Direct month-end and year-end financial closings with precision and adherence to deadlines.</li><li>Ensure compliance with all financial and governmental regulations, maintaining integrity across reporting processes.</li></ul><p><br></p>
We are looking for a dedicated Social Media Specialist to oversee and enhance our company's online presence across various platforms. This long-term contract position is based in Atlanta, Georgia, and offers an exciting opportunity to collaborate within a dynamic corporate communications team. If you have a passion for crafting impactful content and utilizing analytics to drive engagement, we encourage you to apply.<br><br>Responsibilities:<br>• Manage daily operations and content publishing for social media platforms, including LinkedIn, Facebook, Instagram, TikTok, and limited activities on X.<br>• Develop and implement social media strategies that align with the company’s branding and communication goals.<br>• Collaborate with internal stakeholders across multiple business lines to ensure cohesive messaging.<br>• Monitor, analyze, and report on social media performance using KPIs and insights to guide decision-making.<br>• Write, edit, and publish compelling content tailored to target audiences and brand voice.<br>• Work closely with a creative team to produce engaging visuals and multimedia content.<br>• Utilize tools such as Sprout Social, Hootsuite, or Sprinklr to streamline social media management.<br>• Coordinate with a global marketing team of 30 professionals to ensure consistency across campaigns.<br>• Maintain accountability for meeting deadlines and delivering quality results.<br>• Stay updated on industry trends and emerging social media technologies to enhance strategy.
<p>We are looking for a skilled Paralegal to assist with litigation support and case management on a contract basis in Atlanta, Georgia. This role requires someone with strong attention to detail who can handle eFiling processes, draft legal documents, and manage cases efficiently. The position is ideal for an individual who thrives in a fast-paced legal environment and is ready to support an upcoming trial.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file legal documents electronically in both state and federal courts.</p><p>• Draft litigation documents and other legal paperwork in accordance with case requirements.</p><p>• Utilize Dropbox Business for case management and document organization.</p><p>• Conduct legal research using Westlaw to support case preparation.</p><p>• Assist with time tracking and billing using Bill4Time software.</p><p>• Coordinate trial preparation activities and ensure deadlines are met.</p><p>• Maintain organization and accuracy in managing case files and legal documentation.</p><p>• Provide administrative support to attorneys as needed.</p>
We are looking for an experienced Azure Architect to join our team in Johns Creek, Georgia. In this long-term contract position, you will play a key role in designing and implementing secure, scalable, and high-performance cloud solutions tailored to business needs. This role requires a deep understanding of Azure technologies and a strong ability to collaborate across teams to ensure optimal infrastructure performance and security.<br><br>Responsibilities:<br>• Design and develop scalable, secure, and efficient Azure cloud solutions to meet organizational requirements.<br>• Manage Azure resources using tools such as Terraform and Azure templates to ensure infrastructure reliability.<br>• Collaborate with network and security teams to implement robust identity and access management, network security, and data protection measures.<br>• Monitor and optimize cloud performance using tools like Azure Monitor, Log Analytics, and Application Insights.<br>• Create automation workflows for deployments and operational tasks, including integration with ServiceNow APIs.<br>• Ensure compliance with industry standards and best practices for cloud security and operations.<br>• Provide technical guidance and expertise to teams, fostering best practices in cloud architecture and engineering.
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Dunwoody, Georgia. In this role, you will play a key part in managing invoice processing, conducting reconciliations, and ensuring accurate payment execution. This position offers a hybrid work schedule with four days onsite and one day remote, providing flexibility in start times.<br><br>Responsibilities:<br>• Process a high volume of invoices daily, ensuring accuracy and adherence to deadlines.<br>• Perform three-way matching of invoices to purchase orders and receipts to verify transactions.<br>• Reconcile accounts payable records to maintain precise financial documentation.<br>• Utilize Dynamics 365 and Excel for data management, including creating pivot tables and leveraging advanced functions.<br>• Accurately code invoices and allocate expenses to the correct accounts.<br>• Manage payment processing, including handling ACH transfers and overseeing check runs.<br>• Collaborate with team members to address discrepancies and optimize payment processes.<br>• Follow company policies and financial regulations to ensure compliance.<br>• Contribute to improving workflow efficiency and maintaining accurate records.
We are looking for an experienced Senior Customer Service Representative to join our team in Atlanta, Georgia. This is a long-term contract position where you will play a key role in delivering outstanding service to both merchants and end customers. If you thrive in a fast-paced environment and enjoy solving challenges while maintaining high standards of professionalism, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary point of contact for merchants and end customers, handling inquiries and providing exceptional support.<br>• Conduct onboarding and training sessions for merchants on internal platforms to ensure seamless adoption.<br>• Troubleshoot basic technical issues related to merchant accounts and transactions, offering step-by-step guidance and solutions.<br>• Monitor and meet key performance indicators (KPIs) while completing daily tasks with efficiency and accuracy.<br>• Adhere to service level agreements (SLAs), escalating complex issues to appropriate teams when necessary.<br>• Collaborate with leadership to refine service processes and develop best practice procedures.<br>• Investigate recurring issues to identify root causes and implement effective resolutions.<br>• Contribute to the evaluation and enhancement of service quality for both internal teams and external clients.<br>• Manage complex customer interactions, resolving high-priority concerns and ensuring an excellent overall experience.
<p><strong>HEAD OF CUSTOMER SERVICE - International Company Located in Duluth</strong></p><p>We’re looking for a <strong>Head of Customer Service </strong>for one of our clients located in Duluth. The Head of Customer Service will be responsible for overseeing the entire customer journey—from initial onboarding through renewal and expansion. This strategic role is critical to driving engagement, retention, and growth across their customer base. As part of the senior leadership team, you’ll build and execute a world-class customer experience strategy that sets us apart in the industry. You’ll oversee customer success operations, champion cross-functional collaboration, and ensure that every client touchpoint is seamless, supportive, and value-driven.</p><p><br></p><p><strong>What You’ll Be Doing: </strong></p><ul><li>Design and implement a customer success vision aligned with business growth goals</li><li>Own key metrics like churn, CLTV, and net revenue retention</li><li>Champion a customer-first mindset across all departments</li><li>Lead and scale a high-performing team (Account Managers, Client Engagement, Onboarding & Support)</li><li>Provide coaching, resources, and direction to drive performance and career growth</li><li>Manage the post-sale customer journey to ensure satisfaction, loyalty, and long-term success</li><li>Identify and proactively solve issues to reduce churn and increase advocacy</li><li>Collaborate closely with Sales, Marketing, Product, and Operations to align strategies and deliver seamless customer experiences</li><li>Deliver customer insights that influence product innovation and go-to-market plans</li><li>Lead customer expansion through upselling, cross-selling, and value realization</li><li>Continuously improve processes around onboarding, renewals, and customer lifecycle</li><li>Leverage customer success platforms and CRM tools to track health scores, engagement, and retention</li><li>Report on trends, risks, and performance to executive leadership</li></ul><p><br></p>
