<p>For our client, we are seeking a Network Engineer responsible for designing, implementing, maintaining, and troubleshooting enterprise network infrastructure. This individual will support network availability, performance, security, and connectivity across multiple locations while assisting with network upgrades, migrations, and infrastructure projects.</p>
<p>Robert Half is working with a client seeking a Network Engineer.</p><ul><li>Assist in the deployment of Connected Communities (Smart Home) program, which may include smart locks, access control, video intercoms, community-wide managed networks, package lockers, and more</li><li>Drive adoption and engagement in partnership with onsite teams, operations, marketing, engineering, and asset services in an effort to drive leasing activity</li><li>Monitor system health, user provisioning, and platform documentation as security patches and firmware upgrades roll out; Coordinate test plan and corrective actions</li><li>Troubleshoot hardware, software, and connectivity issues; Coordinate service tickets and escalations with vendors; Manage incidents through resolution</li><li>Maintain telecom inventory for Commercial and Residential; Assist in processing monthly recurring billing; Investigate any billing discrepancies and disputes</li><li>Assist with any acquisition / disposition activities for assets on Commercial and Residential; Includes inventory assessment, equipment recovery, account transfers, and service disconnects</li></ul><p><br></p>
<p>For our client, we are seeking an experienced Cloud Engineer to design, implement, manage, and optimize cloud infrastructure and services. This individual will support cloud migrations, infrastructure automation, system reliability, and security initiatives while ensuring high availability and performance across enterprise cloud environments.</p>
<p><strong>Overview</strong></p><p>We are seeking a hands-on <strong>ServiceNow Administrator</strong> to optimize and enhance our client's ServiceNow environment. This role will focus on reducing a backlog of platform issues and enhancement requests, improving platform functionality, strengthening CMDB data integrity, and supporting API-based integrations. The ideal candidate is a technical problem-solver who can independently troubleshoot issues, implement configuration changes, resolve data and integration challenges, and drive measurable improvements across the platform. This is a highly hands-on role requiring direct work within ServiceNow rather than project coordination alone.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and reduce the ServiceNow backlog by troubleshooting and resolving platform issues, configuration requests, and enhancement opportunities.</li><li>Analyze existing configurations, workflows, and processes to identify inefficiencies and implement platform improvements.</li><li>Administer and optimize core ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.</li><li>Configure and maintain forms, fields, UI Policies, UI Actions, Catalog Items, workflows, automations, roles, permissions, ACLs, and security settings.</li><li>Improve the accuracy, consistency, and reliability of the CMDB by resolving data quality issues, maintaining CI relationships, and supporting ongoing configuration management practices.</li><li>Troubleshoot and support data imports, synchronization processes, and integration-related issues impacting CMDB and platform data.</li><li>Maintain and support ServiceNow integrations, including hands-on troubleshooting of REST and SOAP APIs, authentication, connectivity, data mapping, and data exchange issues.</li><li>Configure, test, and validate integrations with external systems, collaborating with developers when custom development is required.</li><li>Create and maintain reports, dashboards, and operational metrics to improve platform visibility and performance monitoring.</li><li>Support platform upgrades, patches, testing, releases, and ongoing technical support for internal stakeholders.</li></ul>
<p>For our client, we are seeking an experienced Database Administrator to manage, maintain, secure, and optimize enterprise database environments. This individual will be responsible for database performance, availability, backup and recovery, troubleshooting, and supporting application teams with database-related initiatives.</p>