Add your latest resume to match with open positions.
1 result for Learning Specialist in Atlanta, GA
- Forsyth, GA
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- We are looking for a Support Specialist to provide hands-on technical assistance for end users in Forsyth, Georgia. This contract opportunity is ideal for someone who can diagnose desktop and network-related issues, explain solutions clearly to non-technical users, and maintain a dependable support experience. The role focuses on day-to-day troubleshooting, documentation, and coordination of repairs across a Windows-based environment.<br><br>Responsibilities:<br>• Deliver front-line desktop support for employees by resolving hardware, software, printer, and peripheral issues in a timely manner<br>• Investigate technical incidents, determine root causes, and recommend practical solutions that restore user productivity<br>• Record service requests, troubleshooting steps, resolutions, and installation updates accurately within the ticketing system<br>• Communicate with end users throughout the support process to gather details, provide status updates, and confirm issue resolution<br>• Coordinate equipment repair and replacement activities with external vendors when onsite fixes are not sufficient<br>• Maintain and troubleshoot Windows workstations and related devices to ensure reliable daily operations<br>• Support Microsoft 365 and Active Directory administration tasks, including user access and account-related assistance<br>• Assist with basic network troubleshooting to identify connectivity problems and escalate more complex issues when needed
- 2026-06-08T00:00:00Z