We are looking for a Collections Specialist to join an automotive organization in Alpharetta, Georgia on a contract-to-permanent basis. This role focuses on managing commercial accounts receivable activities, strengthening customer relationships, and supporting timely payment resolution across an assigned portfolio. The ideal candidate brings strong collections experience, sound judgment when addressing billing concerns, and the ability to communicate account status clearly to both internal teams and client contacts.<br><br>Responsibilities:<br>• Manage an assigned portfolio of commercial receivables and drive timely follow-up to improve cash collection results.<br>• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.<br>• Prepare regular account status updates that highlight aging trends, collection risks, and items requiring escalation to leadership.<br>• Research billing records and payment activity to resolve customer questions and support accurate account balances.<br>• Work directly with fleet contacts, account managers, and client payables teams to address payment issues while maintaining strong service standards.<br>• Record incoming payments such as checks, ACH, and wire transfers within established processing timelines and controls.<br>• Post miscellaneous cash and lockbox transactions accurately to ensure complete and current receivable records.<br>• Document collection efforts, client communications, and follow-up actions in company systems to support continuity and escalation.<br>• Partner with Finance, Sales, Client Services, and Operations teams to resolve account issues and support broader collection efforts.
We are looking for a Collections Specialist to join our team in Atlanta, Georgia in a Contract to Permanent role. This position focuses on managing receivables, strengthening account follow-up efforts, and helping reduce outstanding balances through timely and effective collection activity. The ideal candidate brings experience handling both commercial and consumer collections, works confidently with billing-related issues, and is comfortable operating in a fast-paced, fully onsite environment.<br><br>Responsibilities:<br>• Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships.<br>• Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns.<br>• Review account histories and payment activity to identify collection priorities, disputes, and escalation needs.<br>• Apply structured collection practices to support recovery efforts across commercial and consumer accounts.<br>• Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals.<br>• Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates.<br>• Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs.<br>• Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories.