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3 results for Learning Specialist in Atlanta, GA

IT Specialist

Atlanta, GA
onsite
Temporary to Hire
36.1 - 41.8 USD / Hourly
We are looking for an IT Specialist to join a growing IT Software organization in Atlanta, Georgia. This Contract to permanent opportunity is suited for a hands-on systems support specialist who can keep end-user technology, network connectivity, and collaboration tools running smoothly. The ideal candidate brings strong experience across enterprise administration platforms, wireless troubleshooting, and conference room technology while delivering dependable day-to-day support. Responsibilities: • Provide front-line and escalated technical support for employees, resolving hardware, software, identity, and access issues across a range of enterprise environments. • Investigate and remediate wireless and network-related problems using Cisco Meraki tools, including client connectivity, signal quality, roaming behavior, and interference concerns. • Administer user accounts, device access, and operational workflows within platforms such as Okta, Google Workspace, Active Directory, Slack, CrowdStrike, AirWatch, FreshService, and Zscaler. • Support Zoom Rooms and meeting space technology by diagnosing issues involving displays, microphones, cameras, cabling, and related AV components, and coordinate vendor escalation when required. • Maintain reliable workstation and endpoint operations across Windows-based environments and associated enterprise device platforms. • Assist users with modern AI applications by offering practical guidance on effective prompting, usage troubleshooting, and everyday productivity support. • Document incidents, resolutions, and recurring technical patterns to improve service quality and streamline future support efforts.
2026-08-18T00:00:00Z

Collections Specialist

Atlanta, GA
onsite
Temporary / Contract
29 - 32 USD / Hourly
We are looking for a Collections Specialist to support contract-based receivables recovery efforts in Atlanta, Georgia. This Contract position will manage a defined customer portfolio and focus on reducing aging balances through consistent follow-up, account review, and effective collection strategies. The ideal candidate brings experience in commercial and consumer collections, strong judgment in prioritizing past-due accounts, and a practical approach to maintaining cash flow. Responsibilities: • Manage an assigned portfolio of approximately 100 to 200 customer accounts with a total value of about $25 million, prioritizing collection activity based on aging and risk. • Review outstanding balances regularly to determine which accounts require immediate outreach and escalate collection efforts when needed. • Conduct collection calls, send correspondence, and follow up with customers to secure payment commitments and resolve overdue invoices. • Work across billing and account records to identify discrepancies, research payment delays, and support timely resolution of open items. • Maintain accurate documentation of account status, customer interactions, promised payments, and collection outcomes. • Apply both commercial and consumer collection practices as appropriate to the account type while supporting consistent recovery efforts. • Partner with internal stakeholders in a hybrid work environment to address account issues that may affect collections and cash application.
2026-09-16T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Collections Specialist to join an organization in Alpharetta, Georgia on a contract basis with the potential for a permanent role. This position focuses on managing accounts receivable activity, strengthening customer relationships, and supporting timely payment resolution across a commercial portfolio. The ideal candidate brings a strong understanding of collection practices, billing review, and cash application while working effectively with both internal teams and client contacts. Responsibilities:• Manage a portfolio of accounts by driving timely follow-up on outstanding balances and helping reduce delinquency exposure.• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.• Prepare regular account status updates that highlight collection progress, open issues, and items requiring escalation to leadership.• Research historical billing and payment activity to resolve customer concerns and maintain accurate account records.• Partner with sales, account management, client services, finance, and operations teams to support collection efforts and improve account outcomes.• Apply customer payments accurately, including checks, wire transfers, and other incoming receipts, within established deadlines.• Record miscellaneous cash and lockbox transactions after validating supporting details and account allocation.• Respond to client questions related to billing and payments by recommending practical resolutions that balance service quality and company goals.• Maintain detailed documentation of customer communications and account actions to support follow-up, reporting, and escalation needs.
2026-09-02T00:00:00Z