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28 results for Learning And Development Manager in Atlanta, GA

HR Director (Laurie P)

Atlanta, GA
onsite
Permanent / Full Time
150000.00 - 175000.00 USD / Yearly
Robert Half HR Solutions is currently partnering with a growing, multi-state organization seeking an experienced Human Resources Director to lead and scale their HR function. This role will oversee a team of 5 and support 700+ employees across multiple locations. The ideal candidate is a hands-on leader who can build programs, drive strategy, and strengthen organizational culture. Key Responsibilities:<ul><li>Lead and develop a team of HR professionals supporting a multi-state workforce</li><li>Design and implement a comprehensive performance management program</li><li>Oversee employee relations efforts, providing guidance on complex matters and fostering a positive workplace culture</li><li>Drive employee engagement initiatives to improve retention and overall satisfaction</li><li>Manage and enhance compensation and benefits programs to remain competitive in the market</li><li>Partner with leadership to strengthen and scale Talent Acquisition strategies</li><li>Build and implement a Learning & Development program to support employee growth and leadership development</li><li>Ensure compliance with federal, state, and local employment laws across multiple states</li><li>Act as a strategic partner to leadership, aligning HR initiatives with business goals</li></ul>
2026-06-16T21:54:04Z

HR Generalist

Atlanta, GA
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Job Summary:We are seeking a highly skilled HR Generalist to support and execute core human resources functions across the employee lifecycle. This role will be responsible for areas such as employee relations, onboarding, benefits administration, performance management, compliance, HRIS maintenance, and policy implementation. The ideal candidate is a proactive professional with strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities:<ul><li>Administer day-to-day human resources operations and support employees and managers on HR-related matters</li><li>Manage onboarding and offboarding processes to ensure a positive employee experience</li><li>Support employee relations efforts by addressing workplace concerns, conducting investigations, and recommending resolutions</li><li>Assist with benefits administration, leave tracking, and employee questions regarding compensation and policies</li><li>Maintain HRIS data integrity and generate reports for leadership as needed</li><li>Coordinate performance management processes, including reviews, goal tracking, and development planning</li><li>Ensure compliance with federal, state, and local employment laws and internal policies</li><li>Partner with leadership on workforce planning, employee engagement, and retention initiatives</li><li>Support recruiting efforts, including job postings, screening, interview coordination, and offer preparation</li><li>Help develop, update, and communicate HR policies, procedures, and employee handbook content</li><li>Maintain confidential employee records and documentation</li><li>Assist with training programs and organizational development initiatives</li></ul>
2026-06-12T18:24:04Z

IT Project Manager

Johns Creek, GA
remote
Temporary to Hire
55.00 - 60.00 USD / Hourly
OverviewWe are seeking an experienced IT Project Manager to lead a variety of technology initiatives supporting both internal business operations and customer-facing projects. This individual will be responsible for managing project scope, timelines, resources, risks, and stakeholder communications while driving successful project delivery across multiple concurrent initiatives. Responsibilities<ul><li>Lead end-to-end delivery of IT projects from initiation through implementation and post-go-live support.</li><li>Manage project plans, timelines, budgets, risks, issues, and dependencies.</li><li>Coordinate cross-functional teams including IT, operations, vendors, and business stakeholders.</li><li>Facilitate project meetings, status updates, and executive communications.</li><li>Support implementation, enhancement, and maintenance initiatives involving transportation and operational systems.</li><li>Manage customer-facing technology projects including system integrations, onboarding efforts, and implementation activities.</li><li>Partner with vendors and third-party providers to ensure successful project execution.</li><li>Drive change management, user adoption, training, and process improvement efforts.</li><li>Ensure projects are delivered on time, within scope, and aligned with business objectives.</li></ul>*Please note: This is a fully onsite position in Johns Creek, GA. No exceptions will be made. Please do not apply to this posting if you're not already local to Metro ATL and willing to work 100% onsite
2026-06-10T16:28:40Z

HR Generalist

Union City, GA
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Job Summary:We are seeking a highly skilled HR Generalist to support and execute core human resources functions across the employee lifecycle. This role will be responsible for areas such as employee relations, onboarding, benefits administration, performance management, compliance, HRIS maintenance, and policy implementation. The ideal candidate is a proactive professional with strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities:<ul><li>Administer day-to-day human resources operations and support employees and managers on HR-related matters</li><li>Manage onboarding and offboarding processes to ensure a positive employee experience</li><li>Support employee relations efforts by addressing workplace concerns, conducting investigations, and recommending resolutions</li><li>Assist with benefits administration, leave tracking, and employee questions regarding compensation and policies</li><li>Maintain HRIS data integrity and generate reports for leadership as needed</li><li>Coordinate performance management processes, including reviews, goal tracking, and development planning</li><li>Ensure compliance with federal, state, and local employment laws and internal policies</li><li>Partner with leadership on workforce planning, employee engagement, and retention initiatives</li><li>Support recruiting efforts, including job postings, screening, interview coordination, and offer preparation</li><li>Help develop, update, and communicate HR policies, procedures, and employee handbook content</li><li>Maintain confidential employee records and documentation</li><li>Assist with training programs and organizational development initiatives</li></ul>
2026-06-12T18:28:41Z

HR Generalist

Marietta, GA
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Job Summary:We are seeking a highly skilled HR Generalist to support and execute core human resources functions across the employee lifecycle. This role will be responsible for areas such as employee relations, onboarding, benefits administration, performance management, compliance, HRIS maintenance, and policy implementation. The ideal candidate is a proactive professional with strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities:<ul><li>Administer day-to-day human resources operations and support employees and managers on HR-related matters</li><li>Manage onboarding and offboarding processes to ensure a positive employee experience</li><li>Support employee relations efforts by addressing workplace concerns, conducting investigations, and recommending resolutions</li><li>Assist with benefits administration, leave tracking, and employee questions regarding compensation and policies</li><li>Maintain HRIS data integrity and generate reports for leadership as needed</li><li>Coordinate performance management processes, including reviews, goal tracking, and development planning</li><li>Ensure compliance with federal, state, and local employment laws and internal policies</li><li>Partner with leadership on workforce planning, employee engagement, and retention initiatives</li><li>Support recruiting efforts, including job postings, screening, interview coordination, and offer preparation</li><li>Help develop, update, and communicate HR policies, procedures, and employee handbook content</li><li>Maintain confidential employee records and documentation</li><li>Assist with training programs and organizational development initiatives</li></ul>
2026-06-12T18:18:39Z

HR Generalist

Kennesaw, GA
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Job Summary:We are seeking a highly skilled HR Generalist to support and execute core human resources functions across the employee lifecycle. This role will be responsible for areas such as employee relations, onboarding, benefits administration, performance management, compliance, HRIS maintenance, and policy implementation. The ideal candidate is a proactive professional with strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities:<ul><li>Administer day-to-day human resources operations and support employees and managers on HR-related matters</li><li>Manage onboarding and offboarding processes to ensure a positive employee experience</li><li>Support employee relations efforts by addressing workplace concerns, conducting investigations, and recommending resolutions</li><li>Assist with benefits administration, leave tracking, and employee questions regarding compensation and policies</li><li>Maintain HRIS data integrity and generate reports for leadership as needed</li><li>Coordinate performance management processes, including reviews, goal tracking, and development planning</li><li>Ensure compliance with federal, state, and local employment laws and internal policies</li><li>Partner with leadership on workforce planning, employee engagement, and retention initiatives</li><li>Support recruiting efforts, including job postings, screening, interview coordination, and offer preparation</li><li>Help develop, update, and communicate HR policies, procedures, and employee handbook content</li><li>Maintain confidential employee records and documentation</li><li>Assist with training programs and organizational development initiatives</li></ul>
2026-06-12T18:38:39Z

HR Generalist

Lawrenceville, GA
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
Job Summary:We are seeking a highly skilled HR Generalist to support and execute core human resources functions across the employee lifecycle. This role will be responsible for areas such as employee relations, onboarding, benefits administration, performance management, compliance, HRIS maintenance, and policy implementation. The ideal candidate is a proactive professional with strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities:<ul><li>Administer day-to-day human resources operations and support employees and managers on HR-related matters</li><li>Manage onboarding and offboarding processes to ensure a positive employee experience</li><li>Support employee relations efforts by addressing workplace concerns, conducting investigations, and recommending resolutions</li><li>Assist with benefits administration, leave tracking, and employee questions regarding compensation and policies</li><li>Maintain HRIS data integrity and generate reports for leadership as needed</li><li>Coordinate performance management processes, including reviews, goal tracking, and development planning</li><li>Ensure compliance with federal, state, and local employment laws and internal policies</li><li>Partner with leadership on workforce planning, employee engagement, and retention initiatives</li><li>Support recruiting efforts, including job postings, screening, interview coordination, and offer preparation</li><li>Help develop, update, and communicate HR policies, procedures, and employee handbook content</li><li>Maintain confidential employee records and documentation</li><li>Assist with training programs and organizational development initiatives</li></ul>
2026-06-12T18:13:39Z

Accessibility Designer

Atlanta, GA
remote
Temporary / Contract
- USD / Hourly
We are seeking a passionate and highly skilled Accessibility Designer for a 12-month contract opportunity with a premier client in Atlanta. In this role, you will serve as the champion for inclusive design, ensuring that our digital products, applications, and web experiences are usable, seamless, and beautiful for individuals of all abilities. You will partner closely with UX/UI designers, product managers, and front-end engineering teams to embed accessibility standards directly into the product lifecycle from concept to deployment.
2026-06-15T16:19:05Z

ERP Integration Manager

Atlanta, GA
onsite
Temporary to Hire
50.00 - 60.00 USD / Hourly
We are looking for an ERP Integration Manager to support a growing enterprise team. This position is ideal for someone who can connect business needs with scalable ERP and Workday solutions across HR, payroll, finance, and related operations. The role centers on system configuration, integration design, process improvement, and close collaboration with stakeholders to strengthen performance and usability. You will play a key part in guiding implementation activities, improving workflows, and helping teams adopt best practices in a complex business environment. Responsibilities:• Lead discovery sessions with business and technical stakeholders to define priorities, capture requirements, and shape practical ERP and Workday solutions.• Configure relevant system areas across HR, payroll, benefits, time tracking, and financial functions to align platform capabilities with operational needs.• Design, build, and support integrations using appropriate Workday and ERP tools to ensure reliable data flow between systems.• Convert business objectives into functional specifications, technical approaches, and clearly documented workflows for delivery teams and end users.• Coordinate testing efforts, including user acceptance activities, issue resolution, and go-live readiness to support successful deployments.• Investigate production problems, troubleshoot configuration or integration issues, and implement sustainable fixes that reduce disruption.• Develop and maintain clear documentation for system setup, business processes, integration logic, and support procedures.• Provide training, guidance, and best-practice recommendations to users and client teams to improve adoption and maximize system value.• Partner with cross-functional teams to mentor colleagues, share knowledge, and contribute to continuous improvement in service delivery.• Support change initiatives and strategic planning discussions by identifying opportunities to enhance ERP capabilities and business efficiency.
2026-06-18T20:13:46Z

Project Manager

Atlanta, GA
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Project Manager to support complex print and publishing initiatives for clients in Atlanta, Georgia. This Long-term Contract opportunity is ideal for someone who can balance client communication, production coordination, and schedule oversight in a fast-paced environment. The role requires close partnership with creative, prepress, and production teams to keep projects moving efficiently while maintaining quality, budget alignment, and strong service delivery. Responsibilities: • Serve as the main daily contact for clients, providing clear updates and coordinating with internal creative and production partners. • Oversee project execution from kickoff through completion, including timelines, cost estimates, job details, and billing coordination. • Organize the right cross-functional teams and resources to deliver campaigns successfully and meet client objectives. • Maintain accurate project records by entering, updating, and monitoring a high volume of job information within tracking and management systems. • Manage numerous projects at different stages simultaneously, ensuring priorities are aligned with deadlines and customer expectations. • Review creative materials for specification accuracy and support quality control before production moves forward. • Lead ongoing project coordination by documenting requirements in job management software and monitoring workflow efficiency. • Participate in client meetings, production discussions, and status calls, involving appropriate subject matter experts when needed. • Track performance and quality results, recommend improvements, and help strengthen long-term client satisfaction and loyalty. • Provide guidance to team members as needed and contribute to special assignments that support business goals.
2026-05-26T19:43:46Z

Digital Performance Specialist

Atlanta, GA
remote
Permanent / Full Time
72000.00 - 90000.00 USD / Yearly
The Digital Performance Specialist supports the execution of digital marketing initiatives that enhance local visibility, drive enrollment, and improve overall performance across franchise locations. This role plays a key part in supporting franchise teams with day-to-day digital needs, helping resolve issues, optimize platforms, and ensure consistency across the system.This position serves as a primary resource for digital support, handling platform-related requests such as review management, local listing updates, and search visibility challenges, while escalating more complex issues as needed. It also assists with onboarding and setup for new locations, including website launches, ownership transitions, and digital platform migrations.The role contributes to local SEO and listings (GEO) efforts, helping maintain accuracy, improve search performance, and identify optimization opportunities. In addition, the Specialist supports website enhancements, testing initiatives, and performance tracking in partnership with internal teams and agency partners.This individual will also help develop training resources and provide guidance to franchise owners, enabling stronger understanding and adoption of digital marketing best practices. Overall, the position helps shift the broader team from reactive support to more proactive, performance-driven initiatives.
2026-06-04T14:33:43Z

Event Manager

Atlanta, GA
onsite
Temporary to Hire
- USD / Hourly
We are looking for an Event Manager to lead a wide range of experiential marketing initiatives for an organization. This contract position has the potential to become permanent and will partner closely with marketing, sales, communications, and operations teams to deliver well-executed events that strengthen brand presence and support business growth. The role combines strategic planning with hands-on coordination across trade shows, hospitality programs, internal events, and industry engagements. Success in this position requires strong organization, clear communication, and the ability to translate event performance into actionable insights. Responsibilities: • Plan and coordinate experiential marketing programs, including trade shows, conferences, hospitality functions, client-facing events, webinars, internal meetings, and industry association activities. • Develop end-to-end event logistics covering schedules, vendors, materials, travel needs, on-site execution, and follow-up activities to ensure smooth delivery. • Track event budgets through forecasting, expense monitoring, and post-event reconciliation while contributing input for annual planning discussions. • Partner with brand, communications, and marketing teams to shape event messaging, objectives, and promotional materials that reflect business priorities. • Prepare and distribute event briefings, attendee communications, operational documents, and stakeholder updates to keep all parties aligned. • Measure event outcomes through lead reporting, performance analysis, and recap documentation to assess impact and guide future investment decisions. • Support social media promotion, thought leadership initiatives, and speaking opportunities that expand visibility before, during, and after events. • Build productive relationships with vendors, trade associations, partners, and internal teams to strengthen execution and improve event results. • Coordinate planning sessions and training activities that prepare internal stakeholders for successful participation and on-site delivery. • Monitor industry trends and recommend new event ideas or enhancements that elevate brand recognition while remaining mindful of budget and return on investment.
2026-06-01T20:48:46Z

Litigation Attorney

Atlanta, GA
onsite
Permanent / Full Time
- USD / Yearly
🚨 Trial-Ready Litigation Attorney | High-Value PI Cases 🚨📍 Atlanta, GA | In-Office A well-resourced, growth-oriented personal injury firm is adding experienced Litigation Attorneys due to a rapidly expanding caseload. This is a courtroom-forward role for a trial lawyer who wants real responsibility, real support, and real upside—no billable hours required. 💼 The Opportunity<ul><li>Handle $100K+ personal injury and trucking cases from filing through trial</li><li>Step into an active docket with meaningful autonomy and accountability</li><li>Be designated to cases from crash onward, with deep internal resources supporting every phase</li><li>Regular exposure to judges, juries, mediations, and experts</li></ul>🤝 Unmatched Support StructureYou focus on lawyering and they will handle the rest:<ul><li>Dedicated litigation assistant (filings & document management)</li><li>Scheduling paralegal/case manager managing all calendars & logistics</li><li>Litigation paralegal handling discovery, experts & drafting</li></ul>Access to:<ul><li>Settlements team & lien specialists</li><li>Medical records & nurse consultants</li><li>Demand writers & legal researchers</li><li>In‑house media production (animations, trial visuals, “day-in-the-life” videos)</li><li>Focus group litigation labs</li><li>Social services team supporting injured clients beyond the case</li></ul>💰 Compensation & Incentives<ul><li>Base Salary</li><li>Discretionary Monthly Bonuses (DMBs)</li><li>Attorneys settling $4–6MM in year one earn ~40%</li><li>No billable hour requirements</li></ul>
2026-05-31T20:58:47Z

Product Architect

Atlanta, GA
onsite
Permanent / Full Time
130000.00 - 140000.00 USD / Yearly
We are looking for an experienced Product Architect who will be responsible for the operational ownership and continuous improvement of enterprise Pricing and Promotions solutions. This includes contributing to product roadmap planning, driving innovation initiatives, writing and refining user stories, guiding solution design and development, supporting deployment activities, and assisting with ongoing user support and value optimization efforts.The Product Architect works within an agile delivery environment alongside internal team members and external partners, collaborating closely with cross-functional product, business, and technology teams across multiple regions. Key Responsibilities<ul><li>Provide functional and technical expertise related to enterprise Pricing and Promotions platforms to business and technology stakeholders.</li><li>Participate in pricing and rebate initiatives from concept through implementation and value realization, partnering with vendors, implementation teams, and internal stakeholders.</li><li>Execute backlog items as prioritized by leadership, including features, user stories, incidents, change requests, and value optimization initiatives.</li><li>Develop user stories, cost estimates, solution designs, training materials, and system documentation.</li><li>Support development, configuration, testing, deployment, and post-go-live activities.</li><li>Assist with change management, support tickets, automated test case development, and ongoing product enhancements.</li><li>Collaborate with other product and technology teams based on evolving priorities.</li><li>Follow Agile and SDLC practices to ensure consistent and transparent execution across product areas.</li><li>Ensure solutions comply with enterprise architecture standards, security requirements, and modern data/analytics practices.</li><li>Track product performance and support value realization efforts.</li><li>Ensure product-related SLAs and operational metrics are achieved.</li><li>Work closely with cross-functional teams to deliver scalable, maintainable Pricing & Promotions solutions.</li></ul>
2026-05-20T12:43:45Z

ERP Consultant

Atlanta, GA
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
ONSITE We’re seeking an ERP Consultant to lead the design, implementation, and optimization of integrations across ERP and enterprise systems. Key Responsibilities: Manage ERP integrations (APIs, middleware, EDI) across platforms Partner with business, IT, and vendors on integration strategy Lead system upgrades, migrations, and performance improvements Ensure data integrity, security, and reliability Troubleshoot and optimize integration workflows
2026-06-15T18:18:48Z

Online Marketing Specialist

Alpharetta, GA
remote
Permanent / Full Time
- USD / Yearly
The Online Marketing Specialist – Performance Marketing drives paid search strategy, execution, and optimization to increase experience in traffic and measurable growth across digital channels. This role manages campaigns across Google Ads and Microsoft Ads within a product-focused, B2B e-commerce environment. It leverages automation, platform-based machine learning, and emerging AI tools to improve performance through continuous testing and optimization. The position requires strong analytical skills, independent ownership of campaigns, and the ability to identify and scale growth opportunities. What Success Looks Like Improve ROAS and reduce CPA through ongoing optimization Scale high-performing campaigns that drive experience in traffic and revenue Execute structured testing that delivers actionable insights Build automated reporting to improve visibility and decision-making Key Responsibilities Campaign Management Plan, launch, and optimize paid search campaigns across Google Ads and Microsoft Ads Manage keyword strategy, targeting, bids, and ad development Leverage automation (e.g., Smart Bidding, Performance Max) to improve efficiency Monitor performance and implement data-driven optimizations Partner with platform representatives on new features and opportunities Optimization & Testing Use automation and AI tools to identify and execute optimization strategies Run structured experiments (A/B testing across bids, audiences, and creative) Analyze results and scale successful initiatives Identify opportunities to streamline campaign management and reporting Analytics & Reporting Track performance metrics including ROAS, CPA, conversion rate, and revenue Build dashboards and automate reporting Deliver regular insights, recommendations, and ad hoc analysis E-Commerce & Cross-Functional Support Support product-focused and e-commerce campaigns, including new launches Develop campaigns to increase product visibility and conversions Partner with product, content, and SEO teams to align strategy Technology & Continuous Improvement Stay current on PPC trends, tools, and platform updates Evaluate and test new technologies, features, and automation capabilities Document campaign strategies, testing, and performance insights
2026-06-09T15:04:00Z

HR Business Partner (Laurie P)

Atlanta, GA
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
Robert Half HR Solutions is currently partnering with an established organization in the Smyrna, GA area that is looking to add an HR Business Partner to their team. The HR Business Partner will support 125+ employees. This is a highly visible role focused on driving HR initiatives, supporting leaders, and contributing to a strong and evolving company culture. The organization has undergone significant transformation in recent years and is looking for someone who can quickly build trust, understand the business, and serve as a true partner to leadership. Key Responsibilities:<ul><li>Act as a strategic partner to leadership on employee relations and performance management matters</li><li>Support full employee lifecycle: onboarding, engagement, and offboarding</li><li>Administer and support benefits and leave of absence (LOA) processes</li><li>Provide guidance on HR policies, compliance, and best practices</li><li>Assist in driving a positive, evolving company culture</li><li>Serve as backup support for payroll (training provided)</li><li>Support or lead HR system initiatives, including integration efforts within ADP Workforce Now</li></ul>This is a great opportunity to join a company undergoing meaningful transformation, with the opportunity to work closely with and report into a highly respected HR leader at a long-standing organization.
2026-06-18T12:04:42Z

Customer Service Representative

Decatur, GA
remote
Temporary / Contract
23.00 - 27.00 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T16:54:05Z

Customer Service Representative

Smyrna, GA
remote
Temporary / Contract
23.00 - 27.00 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T16:54:05Z

HRIS Analyst (Banner, Contract, Remote)

Atlanta, GA
onsite
Temporary / Contract
40.00 - 43.00 USD / Hourly
Robert Half HR Solutions is currently sourcing for a contract Banner HRIS Analyst to support employee data administration and system accuracy for a contract opportunity based in Atlanta, Georgia. This role centers on maintaining dependable HR records, resolving data-related issues, and helping internal teams use HR systems effectively. The ideal candidate brings strong experience with HR information systems, a sharp eye for detail, and the ability to manage high-volume updates while protecting data quality and confidentiality. This role is slated to start in June 2026 and is estimated to be 3-6 months in duration. The role is in a very high profile, well thought of team with high collaboration skills. Experience entering data and managing it in Banner is a must have for this position. Candidates who do not have 4+ years of HRIS experience utilizing Banner cannot be considered for this HRIS contract engagement. This role can be fully remote. Preference will be given to candidates who can come onsite to their Atlanta offices intermittently. Responsibilities:• Maintain and update employee records across HR platforms, ensuring timely processing of hires, status changes, compensation updates, benefits information, personal data revisions, and separations.• Review HR data regularly to identify inconsistencies, investigate root causes, and complete corrections that improve record accuracy and system reliability.• Partner with teams such as Payroll, Benefits, Talent Acquisition, HR Business Partners, and Finance to support smooth data flow and aligned HR operations.• Provide day-to-day support for HRIS issues by resolving routine system and data entry problems and escalating more complex matters when needed.• Prepare, refine, and maintain process documentation, user instructions, and reference materials to support consistent system use and knowledge sharing.• Deliver guidance and training to users on core HRIS functions, helping improve adoption and correct use of established procedures.• Generate recurring and ad hoc reports using HR data, while following organizational standards for privacy, security, and compliance.• Support HRIS administration activities involving systems such as Banner and Ellucian Banner, contributing to stable and efficient data management practices.
2026-06-17T19:13:47Z

Customer Service Representative

Jonesboro, GA
remote
Temporary / Contract
23.00 - 27.00 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T17:00:21Z

Customer Service Representative

Norcross, GA
remote
Temporary / Contract
23.00 - 27.00 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T16:54:05Z

Customer Service Representative

Alpharetta, GA
remote
Temporary / Contract
23.00 - 27.00 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T16:54:05Z

Business Immigration Analyst (Paralegal)

Atlanta, GA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
About the Role The Business Immigration Analyst position provides an opportunity to make an immediate impact while gaining training, development, and long-term growth opportunities in the immigration field. The role involves supporting immigration case preparation and providing high-quality client service in a fast-paced legal environment. Key Responsibilities Learn about various types of immigration matters and build knowledge of immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. Communicate with foreign nationals and client contacts regarding case status or general inquiries under supervisor guidance. Meet assigned deadlines aligned with Service Level Agreements (SLAs) and communicate case progress or escalations to supervisors. Compile and summarize data within case management systems for reporting purposes. Support team and individual productivity goals. Demonstrate flexibility, initiative, and strong attention to detail. Follow firm policies and standards to ensure regulatory, operational, and client compliance, including data privacy protocols and case management procedures.
2026-06-10T16:28:40Z

Workday Source to Pay

Atlanta, GA
onsite
Permanent / Full Time
160000.00 - 190000.00 USD / Yearly
We are looking for an experienced ERP Integration Manager to join our team in Atlanta, Georgia. In this role, you will focus on optimizing healthcare supply chain processes, leveraging innovative technologies, and driving operational excellence. The ideal candidate will bring expertise in supply chain management, automation, and analytics, as well as strong leadership and client relationship skills. Responsibilities: • Oversee the design and implementation of advanced healthcare supply chain solutions to improve sourcing, procurement, inventory management, and supplier performance. • Utilize automation, artificial intelligence, machine learning, and predictive analytics to enhance operational efficiency and streamline payment processes. • Manage and integrate traditional supply chain technologies such as Contract Lifecycle Management, Source-to-Pay systems, and Warehouse Management Systems. • Evaluate, interpret, and organize complex data to support strategic decision-making. • Build and maintain strong relationships with senior executives and key stakeholders. • Lead business development initiatives, identifying opportunities and executing strategies to secure new clients and projects. • Communicate effectively with clients, including executives, to address issues, risks, and challenges. • Provide leadership and mentorship to teams, conducting performance evaluations, coaching, and fostering collaboration. • Coordinate across teams to ensure project alignment and motivate team members to achieve goals. • Ensure compliance and risk management within supply chain operations.
2026-05-27T18:54:09Z