We are looking for a Claims Support specialist to join our team in Alpharetta, Georgia. This Contract position requires an individual with strong organizational skills who can handle claims processing, customer service, and administrative tasks with efficiency and attention to detail. The role is fully onsite, with a five-day workweek, offering an excellent opportunity to contribute to a dynamic office environment.<br><br>Responsibilities:<br>• Verify and review the accuracy of information for newly received claims in accordance with coverage guidelines.<br>• Update claim files within the system as instructed by claims representatives.<br>• Process loss payments using Claim Vision and ensure all transactions are accurately recorded.<br>• Deliver exceptional customer service to agents, insureds, clients, and other stakeholders.<br>• Handle the processing of authorized payments and maintain detailed records.<br>• Input data, correspondence, and diary updates into the system, while preparing form letters and maintaining documentation.<br>• Perform administrative duties such as typing, photocopying, indexing, and filing to support claims operations.<br>• Calculate wages and draft well-crafted correspondence related to claims.<br>• Contact insureds to request missing information required for claim file completion.<br>• Apply basic knowledge of Southeastern jurisdiction laws related to workers' compensation, when necessary.
We are looking for a skilled Support Project Manager/Lead to oversee and execute strategic projects within a dynamic environment. This role is based in Alpharetta, Georgia, and involves leading initiatives, ensuring project alignment with business goals, and fostering cross-functional collaboration. The ideal candidate will have a strong background in project management, excellent leadership skills, and the ability to thrive in fast-paced, evolving settings.<br><br>Responsibilities:<br>• Develop project plans, timelines, and deliverables to ensure alignment with organizational objectives.<br>• Lead cross-functional teams to execute projects effectively and efficiently.<br>• Monitor project progress, identify potential risks, and implement mitigation strategies.<br>• Ensure compliance with Agile Scrum methodologies and promote best practices within the team.<br>• Manage project budgets, resources, and schedules to meet deadlines and financial constraints.<br>• Facilitate communication among stakeholders, including executives, team members, and external partners.<br>• Provide regular project updates and performance reports to leadership.<br>• Identify opportunities for process improvement and implement innovative solutions.<br>• Oversee the integration of technical and business requirements into project workflows.<br>• Ensure all projects adhere to quality standards and deliver exceptional results.
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>We are looking for a skilled Financial Services Attorney Lawyer to join a law firm in Duluth, Georgia near Atlanta, GA and Alpharetta, GA. This role involves representing clients across various sectors, including lenders, investors, financial institutions, and businesses of all sizes. The ideal candidate will have an interest in real estate, banking, corporate law, and litigation, providing comprehensive legal services tailored to client needs.</p><p><br></p><p>• Draft, review, and negotiate contracts, leases, and legal documents related to real estate transactions.</p><p>• Conduct property assessments, title searches, and other due diligence tasks to support real estate clients.</p><p>• Offer guidance on zoning, land use, and environmental regulations impacting real estate projects.</p><p>• Provide legal counsel on banking regulations, compliance matters, and financial instruments.</p><p>• Prepare and review loan agreements, security documents, and other financial documentation.</p><p>• Advise clients on corporate governance, mergers, acquisitions, and business structuring strategies.</p><p>• Draft and analyze corporate documents, including bylaws, shareholder agreements, and partnership agreements.</p><p>• Represent clients in civil litigation, including drafting pleadings, motions, and discovery documents.</p><p>• Conduct legal research to support trials, hearings, depositions, and alternative dispute resolution processes.</p><p>• Collaborate with senior attorneys and team members to deliver effective legal solutions while managing multiple cases.</p>
We are looking for a detail-oriented Human Resources (HR) Assistant to join our team in Duluth, Georgia. In this long-term contract position, you will play a vital role in supporting the HR department with essential administrative tasks and ensuring smooth onboarding processes for new hires. If you thrive in a fast-paced environment and have a passion for supporting employee relations, this role is for you.<br><br>Responsibilities:<br>• Coordinate onboarding activities, including completion of required documentation and conducting background checks.<br>• Maintain compliance with I-9 and E-Verify requirements for all new hires.<br>• Assist with the creation, organization, and filing of employee records and HR-related documentation.<br>• Support the administration of HR systems and ensure accurate data entry.<br>• Facilitate pre-employment procedures such as drug screenings and reference checks.<br>• Provide administrative support to the recruitment team during hiring processes.<br>• Ensure employee onboarding aligns with company policies and standards.<br>• Collaborate with team members to address employee relations concerns and provide necessary support.<br>• Utilize HRIS platforms, such as Paycom, for tracking employee information and reports.<br>• Deliver presentations and information sessions related to HR processes and policies.
<p>Our client, a well-established organization in Suwanee, Georgia, is seeking an experienced HR Generalist to join their Human Resources team. This is an exciting opportunity for an HR professional looking to support a collaborative HR department while gaining broad exposure across multiple HR functions, including recruiting, onboarding, employee relations, benefits, and special projects.</p><p><br></p><p>In this role, the HR Generalist will play a key part in supporting the client’s people initiatives and day-to-day HR operations, contributing to a positive and compliant workplace culture.</p><p>Key Responsibilities:</p><ul><li>Support the client’s overall HR team across various functional areas, ensuring smooth and efficient HR operations.</li><li>Assist with recruitment and hiring efforts, including posting job openings, screening candidates, and coordinating interviews.</li><li>Manage and enhance the onboarding process to ensure new hires are welcomed and integrated effectively.</li><li>Provide support for employee relations, helping to address concerns and promote a collaborative and inclusive work environment.</li><li>Assist with benefits administration, responding to employee inquiries and working with vendors as needed.</li><li>Maintain accurate and up-to-date employee information within HRIS systems, ensuring data integrity and confidentiality.</li><li>Partner with payroll and HR teams to ensure accurate data processing through systems such as ADP.</li><li>Participate in and help coordinate HR special projects, contributing to initiatives such as employee engagement, compliance updates, and process improvements.</li><li>Support performance management efforts, including tracking performance reviews and facilitating feedback processes.</li><li>Assist in creating and delivering HR trainings and communications to support employee development and awareness of company policies.</li></ul><p><br></p>
We are looking for a Patient Services Specialist to join our team in Atlanta, Georgia. This is a long-term contract position within the medical devices industry, offering an excellent opportunity to contribute to patient care and operational excellence. The ideal candidate will play a critical role in supporting the coordination and management of WatchPat devices for the U.S. region.<br><br>Responsibilities:<br>• Process and accurately input patient information into internal systems, including Salesforce.<br>• Initialize devices for patients using internal tools.<br>• Manage and update documentation for each device to ensure compliance and accuracy.<br>• Generate precise shipping labels for device deliveries.<br>• Upload patient reports into the system efficiently.<br>• Monitor and track deliveries to and from patients to ensure timely operations.<br>• Assist with scheduling and tracking patient appointments and device availability, as needed.<br>• Identify potential delivery delays, communicate with relevant stakeholders, and resolve issues to meet customer expectations.<br>• Maintain consistent attendance and adhere to all safety protocols and procedures.
We are looking for an experienced Office Manager to oversee the daily operations of our office in Peachtree City, Georgia. This long-term contract position requires a proactive individual who can manage administrative tasks, maintain efficient workflows, and provide essential support to staff and vendors. The ideal candidate will possess strong organizational and communication skills to ensure smooth office functionality.<br><br>Responsibilities:<br>• Supervise general office operations, including inventory management for supplies and coordinating maintenance for office equipment.<br>• Schedule and manage team calendars, appointments, and meetings to optimize productivity.<br>• Organize and maintain both physical and electronic records, ensuring accuracy and confidentiality.<br>• Act as the primary point of contact with vendors and service providers, negotiating agreements and ensuring timely delivery of supplies or services.<br>• Provide administrative support for onboarding new employees, setting up workspaces, and distributing necessary materials.<br>• Assist in planning and executing office events, team meetings, and company functions with attention to detail.<br>• Track office expenses, reconcile invoices, and ensure proper approval processes.<br>• Offer general administrative support to staff, addressing inquiries and resolving logistical issues.
<p>We are looking for a skilled Paralegal to assist with litigation support and case management on a contract basis in Atlanta, Georgia. This role requires someone with strong attention to detail who can handle eFiling processes, draft legal documents, and manage cases efficiently. The position is ideal for an individual who thrives in a fast-paced legal environment and is ready to support an upcoming trial.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file legal documents electronically in both state and federal courts.</p><p>• Draft litigation documents and other legal paperwork in accordance with case requirements.</p><p>• Utilize Dropbox Business for case management and document organization.</p><p>• Conduct legal research using Westlaw to support case preparation.</p><p>• Assist with time tracking and billing using Bill4Time software.</p><p>• Coordinate trial preparation activities and ensure deadlines are met.</p><p>• Maintain organization and accuracy in managing case files and legal documentation.</p><p>• Provide administrative support to attorneys as needed.</p>
<p>We are looking for an experienced Paralegal to join a boutique law firm in Atlanta, Georgia. The ideal candidate will excel in supporting complex litigation cases and providing comprehensive legal support in high-stakes personal injury matters. This role requires someone who thrives in low volume, high-quality legal assistance setting.</p><p><br></p><p>• Conduct thorough legal research to support case strategies and ensure accuracy in all proceedings.</p><p>• Draft and review legal documents, including pleadings, motions, and correspondence, tailored to high-dollar litigation cases.</p><p>• Manage discovery processes, ensuring timely collection, organization, and analysis of evidence.</p><p>• Handle electronic filing (e-filing) of legal documents in compliance with court requirements.</p><p>• Collaborate with attorneys to prepare for trials, including organizing exhibits and trial materials.</p><p>• Oversee case management tasks, maintaining detailed records and tracking deadlines using specialized software.</p><p>• Provide litigation support, ensuring smooth coordination of case activities and communication among stakeholders.</p><p>• Assist in navigating complex legal issues and facilitating solutions tailored to plaintiff-side personal injury cases.</p><p>• Monitor and manage case progress, identifying potential challenges and proposing proactive solutions.</p>
We are looking for a proactive and organized Front Desk Coordinator to join our team on a contract basis in Atlanta, Georgia. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and clear communication. This position is ideal for someone with excellent multitasking abilities and a keen attention to detail.<br><br>Responsibilities:<br>• Welcome guests warmly, ensuring they feel comfortable and attended to.<br>• Coordinate team meetings, including scheduling and providing necessary materials.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing items for dispatch.<br>• Perform scanning, filing, and sending of documents to support administrative needs.<br>• Answer and manage a multi-line phone system, directing calls appropriately and providing accurate information.<br>• Assist with concierge-style services, offering support to both internal staff and visitors.<br>• Maintain the front desk area, ensuring it is tidy and presentable at all times.<br>• Address inbound inquiries in a timely and efficient manner, both over the phone and in person.<br>• Provide general administrative support to ensure seamless day-to-day operations.
<p>Robert Half is seeking an experienced personal injury attorney to support a boutique law firm in Decatur, Georgia. This opportunity would support cases from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Manage a significant caseload of personal injury cases, ensuring timely and effective resolution.</p><p>• Draft and review litigation documents, including pleadings, motions, and discovery requests.</p><p>• Collaborate with senior attorneys to develop trial strategies and approaches.</p><p>• Conduct thorough legal research to support case arguments and strategies.</p><p>• Prepare for and participate in jury trials, serving as 1st or 2nd chair as needed.</p><p>• Maintain clear and precise communication with clients regarding case progress.</p><p>• Work closely with paralegals and support staff to streamline case management.</p><p>• Stay up-to-date with relevant laws and regulations affecting personal injury litigation.</p><p>• Contribute to the firm's growth by actively supporting expansion initiatives.</p>
<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a client in the construction industry in the Smyrna area that is looking to add an HR Manager to their Team. The HR Manager will support 100+ employees across multiple states with a focus on recruiting including building a talent pipeline and employee engagement. The company is poised for growth! This is a great opportunity to join an organization with a great company culture and make an immediate impact!</p><p><br></p><p>Job Responsibilities: </p><p>People and Culture:</p><p>• Recruitment: Design and execute creative sourcing strategies; foster university partnerships and scholarship programs to attract emerging talent.</p><p>• Employee Development: Invest in career growth and mentorship programs; nurture talent through structured paths (e.g., advancing interns to superintendents and beyond).</p><p>• Culture Advocacy: Champion cohesive culture and amplify company branding as an employer of choice.</p><p>• Employee Relations: Treat issues with a balanced, thoughtful approach, focusing on resolution and support for the team.</p><p>• Align company’s people strategy with corporate goals through a “people-first” mindset</p><p>.</p><p>HR Operations:</p><p>• Onboarding: Manage existing manual onboarding processes while improving efficiency.</p><p>• Payroll: Provide backup support for payroll operations (managed through ADP Workforce Now).</p><p>• Compliance: Ensure adherence to employment laws across multiple states (GA, TX, CA, OR) with flexibility and adaptability.</p><p>• Oversee Benefits Administration, managing annual negotiations on existing benefits, including Health & Welfare plans, tuition reimbursement, life insurance, LTD, and 401(k) plans.</p><p>• Chair committee meetings and 401(k) administration reviews quarterly; direct annual reporting.</p><p>• Lead Open Enrollment efforts (currently supported through Employee Navigator).</p><p><br></p><p>Strategic Initiatives:</p><p>• Collaborate with executive teams to unify HR practices across growing offices while honoring site-specific cultural nuances.</p><p>• Align HR strategies with long-term business objectives, contributing to the company’s growth and talent expansion.</p><p>• Develop a robust talent pipeline to support internal promotions and long-term growth goals.</p><p><br></p>
We are looking for a detail-oriented Cash Application Specialist to join our team in Atlanta, Georgia. In this long-term contract position, you will play a vital role in managing financial operations, ensuring the accuracy of cash applications, and contributing to the efficiency of accounts receivable processes. This opportunity is ideal for someone with strong analytical skills and a passion for delivering high-quality financial support.<br><br>Responsibilities:<br>• Accurately process cash applications, ensuring proper allocation to customer accounts.<br>• Perform regular reconciliations to maintain the integrity of financial data.<br>• Utilize advanced Excel functions, including pivot tables and VLOOKUPs, for reporting and analysis.<br>• Investigate and resolve discrepancies in accounts receivable transactions promptly.<br>• Collaborate with internal teams to provide insights and solutions based on financial data.<br>• Prepare detailed financial reports and documentation to support business operations.<br>• Ensure compliance with company policies and regulatory standards in all accounting functions.<br>• Support automated clearing house (ACH) and billing processes to enhance efficiency.<br>• Monitor and analyze cash activity to identify trends and optimize workflows.<br>• Assist with the implementation and use of accounting software systems for streamlined operations.
<p><strong>About the Role</strong></p><p>We are seeking a <strong>Warehouse Management System (WMS) Specialist</strong> to join our operations and supply chain team. This individual will play a key role in supporting, configuring, and optimizing the WMS to ensure smooth day-to-day operations, accurate inventory management, and efficient order fulfillment. The ideal candidate is detail-oriented, collaborative, and comfortable working in a fast-moving, hands-on environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain, configure, and support the WMS platform, ensuring system accuracy and reliability</li><li>Monitor daily warehouse operations and troubleshoot system issues as they arise</li><li>Collaborate with IT, warehouse staff, and operations managers to implement system enhancements</li><li>Document system processes, train end users, and ensure adoption of new functionality</li><li>Support testing and validation during system upgrades, integrations, and process changes</li><li>Analyze data and produce reports to improve warehouse efficiency and order accuracy</li><li>Act as the primary point of contact for WMS-related incidents and improvements</li></ul><p><br></p>
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
<p>We are seeking a detail-oriented and proactive Senior Project Coordinator to support IT and scientific projects. The ideal candidate will have hands-on experience with Microsoft Teams and its tools (Planner, Forms, OneNote, etc.), strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><p>General Coordination & Stakeholder Engagement</p><ul><li>Support planning and execution of IT and scientific projects under senior project manager guidance</li><li>Facilitate meetings, track action items, and ensure stakeholder alignment</li><li>Draft and distribute communications for updates and announcements</li></ul><p>Project Planning & Scheduling</p><ul><li>Assist in developing project schedules, milestones, and resource plans</li><li>Break down high-level tasks into actionable steps and track progress</li><li>Document meeting outcomes and maintain project plans</li></ul><p>Project Tracking & Reporting</p><ul><li>Update project trackers and monitor deliverables against timelines</li><li>Prepare and distribute weekly status reports and dashboards</li><li>Maintain risk and issue logs with mitigation strategies</li></ul><p>Tool Utilization & Documentation</p><ul><li>Leverage Microsoft Teams features (Planner, OneNote, Forms) for project workflows</li><li>Create SOPs, templates, and training guides for consistent execution</li><li>Build dashboards, Gantt charts, and visual aids for reporting</li></ul><p>Team Support & Visibility</p><ul><li>Ensure team members have clear visibility into assignments and deadlines</li><li>Track completion of tasks and follow up on outstanding items</li><li>Maintain shared resources in Teams or SharePoint</li></ul><p><br></p>
<p>The Creative Services Operations Manager plays a critical role in optimizing the workflow, resourcing, and execution of creative projects that range from packaging artwork to digital assets. Acting as the connector between the Creative Team and Garden segment stakeholders, this role ensures that creative output, timelines, and resources align to produce high-quality, on-brand work—efficiently and effectively.</p><p>Key Responsibilities:</p><p>• Oversee day-to-day operations of the creative department, including scheduling and project pipeline management.</p><p>• Serve as the main point of coordination for incoming creative and digital creative project requests</p><p>• Assign and schedule tasks to internal designers and contractors based on their capacity and skill set</p><p>• Collaborate closely with creative, print production, digital, and marketing teams to ensure alignment</p><p>• Lead ongoing sessions to monitor and adjust project timelines with the Creative team to ensure on-time delivery</p><p>• Create a process for providing business leaders with informed decisions. </p><p>• Manage daily, weekly meetings, kickoff meetings, reviews, and wrap-ups to improve workflows over time</p><p>• Leading meetings to quickly decide on priorities when there are constraints. </p><p>• Attend Business Teams Status meetings </p><p>• Assist with prioritization during high-volume periods to ensure mission-critical projects move forward</p><p>• Maintaining project management tools and developing workflows and organization systems within and between scoped tech tools to automate processes (Project Management Software, PageProof, Spec Right, Media Valet)</p><p>• Creating dashboards and traffic calendars, and new internal processes to ensure compliance with internal processes and standard operating procedures</p><p>• Educate and onboard all stakeholders to new ways of working and ensure ongoing compliance</p><p>• Partner with the Creative and Digital team to develop and educate on new briefing templates and processes. </p><p>• Assist the Digital Asset Management (DAM) team on standardized processes for ingesting, naming, tagging, and organizing digital assets (e.g., images, videos, design files) in the DAM system. </p><p>Qualifications:</p><p>• 5+ years of experience in creative project management, marketing operations, or a related field.</p><p>• Proven ability to manage multiple deadlines and teams across different types of creative deliverables (digital, print, video, social, branding).</p><p>• Experience with project management tools, asset management systems (DAM), and workflow platforms</p><p>• Strong leadership, attention to detail, organizational, time-management, problem-solving, interpersonal skills, and multitasking skills</p><p>• Clear and concise communication style; ability to work with multiple teams and personalities</p><p>• A deep understanding of the creative workflows and production process (print, digital, video, etc.)</p><p><br></p>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p>Seeking a Salesforce BA/Admin to support ongoing Sales Cloud initiatives. You’ll work closely with business stakeholders to capture requirements, manage data quality, and optimize Salesforce functionality. This role is hands-on and ideal for someone who can own metadata updates and data imports while bridging the gap between technical teams and business users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Update metadata, perform data imports/exports, and manage data quality.</li><li>Gather requirements, develop user stories, and support UAT.</li><li>Build reports, dashboards, and process flows to support business operations.</li><li>Collaborate with cross-functional teams to ensure Salesforce adoption and data integrity.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p><strong>ACCOUNTING MANAGER - Acquisitions Oriented Manufacturer in Duluth, GA</strong></p><p>My client, a dynamic and acquisitions-oriented manufacturer in Duluth, GA, is seeking an experienced <strong>Accounting Manager</strong> to oversee day-to-day accounting operations and support ongoing financial process improvements. Reporting to the Controller, this role is responsible for managing core accounting functions, including accounts payable, cash management, inventory, general ledger, invoicing, collections, government reporting, and the preparation of monthly financial reports. The Accounting Manager will provide leadership, ensure the integrity of financial information, and collaborate with internal stakeholders to meet organizational goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily accounting operations, including accounts payable, cash management, inventory, general ledger, invoicing, and collections.</li><li>Coordinate month-end close processes, including reviewing and posting key journal entries, accruals, and intercompany transactions.</li><li>Prepare and analyze monthly financial statements and management reports, ensuring accuracy and completeness.</li><li>Ensure compliance with accounting principles, policies, and internal controls.</li><li>Manage sales and use tax calculation and reporting.</li><li>Process accounts payable for local vendors and intercompany transactions.</li><li>Invoice orders, track backlog, and follow up on collections in collaboration with project and sales teams.</li><li>Support payroll and benefits accounting, ensuring accurate reflection of employee expenses.</li><li>Assist with annual budgeting, forecasting, and driving results toward financial targets.</li><li>Lead and contribute to projects focused on process improvement, system enhancements, and financial reporting efficiency.</li><li>Provide deliverables for statutory and management reporting, annual audits, and ad hoc projects such as internal control reviews and strategic initiatives.</li><li>Collaborate with various departments to provide financial insights and support decision-making.</li></ul>
<p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
