We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are seeking a reliable and technically skilled <strong>Desktop Support Technician</strong> for our client based in <strong>Atlanta, GA</strong>. In this role, you will be responsible for providing day-to-day IT support, troubleshooting hardware and software issues, and ensuring smooth operation of desktop systems and peripherals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware</li><li>Install, modify, and repair computer hardware and software</li><li>Maintain systems, networks, and ensure timely updates and patches</li><li>Document issues and solutions for future reference</li><li><br></li></ul><p><br></p>
<p>We are looking for an experienced SaaS In House Counsel to join our team in Atlanta, Georgia. This role involves providing strategic legal advice and support for SaaS technology products and services, ensuring compliance with applicable laws and regulations. The ideal candidate will have a strong background in commercial contracts, negotiations, and data privacy, along with the ability to guide cross-functional teams effectively.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary legal advisor for the organization’s SaaS products and services, offering practical and commercially-focused solutions.</p><p>• Review, draft, and negotiate a variety of agreements, including Terms & Conditions, MSAs, SaaS agreements, and RFPs.</p><p>• Manage data protection negotiations, including reviewing and advising on data processing agreements to support compliance projects.</p><p>• Ensure adherence to local, national, and international laws, including state and federal regulations.</p><p>• Handle potential litigation matters, such as intellectual property disputes, bankruptcy issues, and credit or collection cases.</p><p>• Provide legal training and guidance to team members, including entry-level legal staff, to enhance their growth and development.</p><p>• Collaborate on ad hoc projects and initiatives to support business objectives as needed.</p>
Role Summary: We are seeking a skilled Business Systems Analyst to join a high-performing team that collaborates closely with internal analysts and stakeholders overseeing core operational platforms. This role involves a blend of responsibilities centered on enhancing, maintaining, and supporting critical business operations through data visualization tools like Tableau, as well as other relevant platforms. The individual in this position will take ownership of specific business functions while also cross-training on adjacent responsibilities to ensure comprehensive coverage and continuity within the team. This position requires an understanding of a broad range of business processes, acting as a support resource across multiple functions when needed. Additionally, the role involves close collaboration with departments across the organization to support issue resolution, training, and the implementation of process improvements. This person will also lead or contribute to data-driven initiatives, applying a project-oriented lens to optimize tools, reporting, and operational workflows. They will play a leadership role in supporting and guiding Data Analysts by setting priorities, sharing best practices, and contributing to detail oriented development efforts. Key Responsibilities: Apply strategic thinking to assess problems from a high-level perspective and break them down into actionable components. Gather and manipulate data from a variety of internal systems; develop and run advanced queries for analysis, reporting, and decision-making support. Validate data integrity and resolve inconsistencies across reporting systems; recommend and implement solutions to correct identified issues. Oversee project timelines and deliverables to ensure alignment with organizational goals and deadlines. Lead or participate in meetings with operational teams to turn proposed enhancements into real outcomes. Contribute to the design and evolution of procedures and tools that support organizational growth, keeping up with trends in technology and business operations. Translate data insights into clear recommendations for stakeholders and assist in operational project execution. Support internal users by troubleshooting issues related to data tools and reporting infrastructure developed by the team. Build scalable tools and data flows that increase process efficiency; work closely with subject matter experts to align deliverables with business needs. Produce clear documentation of processes and projects to ensure long-term usability. Guide and mentor entry level data professionals on prioritization, execution, and analytical best practices.
<p>We are looking for a skilled Customer Service Representative to join our team. In this dynamic role, you will serve as the key liaison between customers and multiple internal departments, ensuring a seamless experience and high levels of satisfaction. This position is offered as a long-term contract opportunity, ideal for individuals passionate about providing exceptional support and building lasting relationships.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer and internal inquiries via phone and email</li><li>Place service part orders and assist with order status updates</li><li>Follow standardized order entry processes to ensure 100% accuracy</li><li>Coordinate with internal departments to resolve product-related issues</li><li>Track and document service requests and customer interactions</li><li>Ensure timely shipment of parts and support field technicians</li><li>Maintain a high level of customer satisfaction through proactive communication</li><li>Uphold company values and deliver best-in-class service</li></ul>
<p>We are looking for a meticulous and personable Legal Administrator to join our team in Atlanta, Georgia. In this role, you will provide vital support to ensure smooth operations, assisting with a variety of administrative and client-facing tasks. The position will begin with part-time hours and transition to a full-time schedule, offering an excellent opportunity for growth and development.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize legal documents, including powers of attorney and engagement packages.</p><p>• Conduct intake calls with clients to gather necessary information and provide updates.</p><p>• Perform accurate data entry to maintain and update client records.</p><p>• Communicate with clients to provide status updates and address inquiries.</p><p>• Coordinate document production and ensure timely delivery.</p><p>• Assist in assembling and reviewing engagement packages for accuracy and completeness.</p><p>• Collaborate with colleagues to resolve client-related issues efficiently.</p><p>• Maintain confidentiality and professionalism in all client interactions.</p><p>• Provide administrative support to enhance workflow and alleviate workload pressures.</p>
We are in the process of recruiting a VP - IT to join our team in the logistics industry. This role will be based in Atlanta, Georgia, and will offer a hybrid work model. The VP - IT will be responsible for overseeing the end-to-end IT delivery for our Contract Logistics division. This role will also be responsible for shaping and driving the technology vision, strategy, and execution in line with our organizational goals. <br><br>Responsibilities:<br><br>• Oversee the full lifecycle of IT products, from the ideation stage through to implementation, maturity, scaling, and decommissioning<br>• Develop a comprehensive IT product strategy, focusing on providing scalable, secure, and innovative solutions<br>• Lead the delivery of business-driven and customer-driven projects, ensuring quality, timeliness, and measurable value<br>• Collaborate closely with business and customer stakeholders to understand their needs and align IT solutions accordingly<br>• Foster strong relationships with internal teams, clients, and vendors to ensure IT services exceed expectations<br>• Identify opportunities for digital transformation within the Contract Logistics domain to enhance operational efficiency<br>• Drive business process automation and optimization by leveraging advanced analytics and cutting-edge technologies like AI, Robotics, IoT, RFID, and Cloud Solutions<br>• Manage vendor relationships and agreements<br>• Define and execute the IT vision and strategy for the Contract Logistics division in alignment with our organization's goals<br>• Champion innovation by evaluating and adopting key technologies.
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
